Announcements
We’re aware of some issues right now and are checking them out! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30687 Views

40 replies

9 likes

  • 30687 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95416 Views

115 replies

12 likes

Other
  • 95416 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293848 Views

60 replies

15 likes

  • 293848 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123753 Views

19 replies

38 likes

  • 123753 Views
  • 19 replies
  • 38 likes

Superuser Contribution THIS IS SERIOUS !

Please help man! Make the app normal ! I used to love this app but now I just hate this UI. All my playlists are now shuffled and I can’t select a random song from them. I can’t even scroll through the lyrics of a song playing. None of it was there i...

Visitor

Please help man! Make the app normal ! I used to love this app but now I just hate this UI. All my playlists are now shuffled and I can’t select a random song from them. I can’t even scroll through t...

Novy

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch pauses my music when it is bumped

PlanPremiumCountryUSADeviceiPhone 8, Apple Watch series 5, Airpods My Question or IssueI started having this issue a few weeks ago where anytime I would touch or bump my watch, wearing it or not, while listening to Spotify, it would disconnect from m...

Regular

  Plan Premium Country USA Device iPhone 8, Apple Watch series 5, Airpods   My Question or Issue I started having this issue a few weeks ago where anytime I would touch or bump my ...

Pharoe

Visitor

8031 Views

24 replies

6 likes

  • 8031 Views
  • 24 replies
  • 6 likes

Superuser Contribution Album Art not showing up properly under “your library”

Scrolling through “your library” more than half of my album covers only show a grey cd instead of the cover art. But when I tap into the albums they show up correctly. PlanDuo Device(iPhone 13)

Casual Listener

Scrolling through “your library” more than half of my album covers only show a grey cd instead of the cover art. But when I tap into the albums they show up correctly.   Plan Duo   Dev...

Dian

Spotify Legend

5167 Views

6 replies

0 likes

  • 5167 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps switching to Radio

Sometimes it randomly, in the middle of a song, skips a few songs and then switches from the previous playlist I've listened to, to radio instead. Is there a way to fix this?

Casual Listener

Sometimes it randomly, in the middle of a song, skips a few songs and then switches from the previous playlist I've listened to, to radio instead. Is there a way to fix this?

Jeremy

Spotify Legend

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

Superuser Contribution recently played

PlanPremiumDeviceiPhone 11Operating SystemiOS 15 My Question or Issuethere is 7 albums and playlists on my recently played section that have been staying there for months now, after them there is albums that i actually played recently. is there any w...

Casual Listener

  Plan Premium Device iPhone 11 Operating System iOS 15   My Question or Issue there is 7 albums and playlists on my recently played section that have been staying there for months...

Alex

Spotify Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

playlist edit

I came up with an idea for playlists. First of all could you add the 3 dots to add playlists to que and stuff to your liked songs. Also, could you add a feature where if you press on the 3 dots of a playlist (also in your liked songs) there is an opt...

Visitor

I came up with an idea for playlists.   First of all could you add the 3 dots to add playlists to que and stuff to your liked songs.   Also, could you add a feature where if you press o...

451 Views

0 replies

0 likes

blend playlist
Blends
Ideas
  • 451 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs aren’t playing offline

My downloaded songs won’t play offline. They show up under downloaded playlists. Each playlist and song has the green download button. Even on offline mode they won’t play. What’s the point in paying for premium and not being able to use this feature...

Visitor

My downloaded songs won’t play offline. They show up under downloaded playlists. Each playlist and song has the green download button. Even on offline mode they won’t play. What’s the point in paying...

Dian

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Playlist covers change back

I have removed pictures I had saved as playlist covers, but the 4 album cover collage is not showing up on my iphone? can anyone help me with this?

Casual Listener

I have removed pictures I had saved as playlist covers, but the 4 album cover collage is not showing up on my iphone? can anyone help me with this?

felicia4

Visitor

13226 Views

4 replies

0 likes

  • 13226 Views
  • 4 replies
  • 0 likes

Superuser Contribution Home page won’t load

When I minimise the song I’m playing to go to the Home Screen, I’m welcomed by a blank page. Only the good morning/evening message and the three buttons on the top right appear, my recently played and suggested play lists and albums, however, don’t. ...

Visitor

When I minimise the song I’m playing to go to the Home Screen, I’m welcomed by a blank page. Only the good morning/evening message and the three buttons on the top right appear, my recently played an...

Alex

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with the “new” option don’t play this song

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 13) My Question or IssueI was listening a song as always, and I accidentally pushed the option “don’t play this song” and when I wanted to remove that option it doesn’t work, I push the opposite op...

Visitor

Plan Premium Device (iPhone 8 Plus) Operating System (iOS 13)   My Question or Issue I was listening a song as always, and I accidentally pushed the option “don’t play this song” and whe...

Alex

Spotify Legend

1236 Views

3 replies

0 likes

  • 1236 Views
  • 3 replies
  • 0 likes

Autoplay will not work on any devices

Student PremiumUnited States iPhone 11, 2020 MacBook AirOperating SystemiOS 15.2.1 Around 2-3 days ago my Spotify has not been auto playing songs on current or new devices I log onto too. It will play one song all the way through and then just stop. ...

Regular

  Student Premium United States   iPhone 11, 2020 MacBook Air Operating System iOS 15.2.1   Around 2-3 days ago my Spotify has not been auto playing songs on current or new dev...

Avila8J

Casual Listener

671 Views

2 replies

0 likes

autoplay not working
iOS 15.2.1
  • 671 Views
  • 2 replies
  • 0 likes

Superuser Contribution UI not optimized for iPhone 12 mini

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueAfter numerous updates to the Spotify iOS app, the screen UI is continuously shifted upwards for my iPhone 12 mini and it’s annoying to look at and have album/playl...

Newbie

Plan Premium Country USA Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue After numerous updates to the Spotify iOS app, the screen UI is continuously shifted upw...

Eni

Moderator

1006 Views

3 replies

0 likes

  • 1006 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution iOS Spotify -> BMW F11 2013 metadata not syncing after first song

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 15.1 My Question or Issue As the title says - metadata not syncing with my BMW F11 2013. The firmware update that I have on the vehicle's head unit is UPD05074 which is the latest...

Casual Listener

Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 15.1   My Question or Issue   As the title says - metadata not syncing with my BMW F11 2013. The fir...

AndresM

Moderator

1436 Views

4 replies

0 likes

  • 1436 Views
  • 4 replies
  • 0 likes

Spotify Skipping Songs in Ford Fiesta via USB

PlanFree & Premium IssueCountryUnited KingdomDeviceiPhone 6SOperating SystemiOS 12.2My Question or IssueWhen I try to use spotify in my 2014 Ford Fiesta via USB, it skips each song after it starts playing about 1 second in. This is such a fustrating ...

Newbie

Plan Free & Premium Issue Country United Kingdom Device iPhone 6S Operating System iOS 12.2 My Question or Issue When I try to use spotify in my 2014 Ford Fiesta via USB, it skips each s...

maltheskov

Newbie

1242 Views

1 replies

2 likes

  • 1242 Views
  • 1 replies
  • 2 likes

Superuser Contribution I don’t see the song that I liked on my like songs playlist.How can I fix

I am on my iPhone. When I like/love a song it doesn’t show up on my like song playlist like it usually do. How can I fix this?

Visitor

I am on my iPhone. When I like/love a song it doesn’t show up on my like song playlist like it usually do. How can I fix this?

Kiril

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iphone 3

Hi all, I've heard there's some way of downloading Spotify on Iphone 3, anyone any ideas? Tried searching on the Forum but found nothing Cheers, Brian

Casual Listener

Hi all,  I've heard there's some way of downloading Spotify on Iphone 3, anyone any ideas? Tried searching on the Forum but found nothing   Cheers,   Brian

Jeremy

Spotify Legend

3384 Views

7 replies

0 likes

  • 3384 Views
  • 7 replies
  • 0 likes

Superuser Contribution Album won’t play.

PlanPremiumCountryU.S.DeviceiPhone 6Operating SystemiOS 10 My Question or IssueFor some reason I am not able to play any songs from the “Confessions of a Dangerous Mind” album by logic. I have tried updating, restarting the app, and even deleting it ...

Visitor

Plan Premium Country U.S. Device iPhone 6 Operating System iOS 10   My Question or Issue For some reason I am not able to play any songs from the “Confessions of a Dangerous Mind” albu...

Yordan

Moderator

1147 Views

4 replies

0 likes

Issue playing songs
  • 1147 Views
  • 4 replies
  • 0 likes

When does an app version become unsupported?

Ipad 6th GenerationIOS 14.8.1 Spotify version: 8.6.84Dec 1, 2021 Hello community put simply, I was just wondering when an actual Spotify version becomes unsupported on the App Store? Does the user get a notification informing them that XXX version wi...

Music Fan

Ipad 6th GenerationIOS 14.8.1 Spotify version: 8.6.84 Dec 1, 2021   Hello community put simply, I was just wondering when an actual Spotify version becomes unsupported on the App Store? ...

danielmcgee

Music Fan

1998 Views

2 replies

0 likes

  • 1998 Views
  • 2 replies
  • 0 likes

I want to go to the bottom of the playlist quickly. How can I do?

PlanPremiumCountryTurkeyDevice(iPhone 7)Operating System(iOS 11.4 Developer beta 6) My Question or IssueHi, I have so much more music (near 700) in my playlist, I know how to top of the playlist (just tap the clock at the top of the screen). I want t...

Newbie

Plan Premium Country Turkey Device (iPhone 7) Operating System (iOS 11.4 Developer beta 6)   My Question or Issue Hi, I have so much more music (near 700) in my playlist, I know h...

Jordan_3901

Newbie

10687 Views

5 replies

8 likes

  • 10687 Views
  • 5 replies
  • 8 likes