Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put the Heavy Metal playlist in the queue. It would pla...
Regular
Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put ...
Leggie
Regular
507 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...
Regular
Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5) My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...
Leggie
Regular
485 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...
Regular
Plan Free/Premium Country Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would lik...
Yordan
Moderator
601 Views
2 replies
0 likes
PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...
Regular
Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...
jrham
Roadie
890 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...
Roadie
Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6 My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...
Eni
Moderator
8844 Views
5 replies
0 likes
I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing automatically. Why is this happening and how can I get ...
Regular
I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing auto...
Leggie
Regular
3036 Views
9 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XOperating SystemISO 12 My Heavy Rotation hasn’t updated in months. It’s full of artists and playl...
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone X Operating System ISO 12  ...
Muskat
Newbie
1334 Views
2 replies
2 likes
PlanPremium CountryNetherlands DeviceiPad (8th generation) Operating SystemiOS 15.0.2 My Question or IssueI had temporarily deleted the Spotify app and I haven’t been able to download it again for over a week now… please help me !! cannot take it any...
Casual Listener
Plan Premium Country Netherlands Device iPad (8th generation) Operating System iOS 15.0.2 My Question or Issue I had temporarily deleted...
AndresM
Moderator
784 Views
3 replies
0 likes
Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resume playing. If I kill the app and start it again, t...
Newbie
Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resu...
Jeremy
Spotify Legend
14101 Views
3 replies
1 likes
PlanFreeCountryIndonesia Device(iPhone 7 Plus)Operating System(iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.
Visitor
Plan Free Country Indonesia Device (iPhone 7 Plus) Operating System (iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.
Jeremy
Spotify Legend
430 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 15 My Question or IssueI enjoy listening to podcasts, and one of the podcasts I listen to has videos that go along with the episodes. This is generally fine, as I can just listen to the...
Visitor
Plan Premium Country United States Device iPhone X Operating System iOS 15 My Question or Issue I enjoy listening to podcasts, and one of the podcasts I listen to has videos that go ...
Jeremy
Spotify Legend
607 Views
1 replies
1 likes
PlanFreeCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueWhen I am listening to the Joe Rogan podcast and I click on a notification on my phone which brings me to another app, the podcast continues playing as it should. B...
Visitor
Plan Free Country USA Device iPhone 13 Pro Max Operating System iOS 15.5 My Question or Issue When I am listening to the Joe Rogan podcast and I click on a notification on my...
Jeremy
Spotify Legend
337 Views
1 replies
0 likes
PlanFree DeviceipodOperating SystemiOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any restrictions that would restrict access
Visitor
Plan Free Device ipod Operating System iOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any re...
Dian
Spotify Legend
1566 Views
3 replies
1 likes
Info:PlanStudent SubscriptionCountry AustraliaDeviceIphone 6 plusOperating System(iOS 10 the most up to date version) My Question or Issue ok, ive had this problem for about 2 months now and i have contacted bth spotify and my provider (optus) and th...
Newbie
Info: Plan Student Subscription Country Australia Device Iphone 6 plus Operating System (iOS 10 the most up to date version) My Question or Issue ok, ive had this proble...
kaox2d
Newbie
924 Views
2 replies
0 likes
I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?
Visitor
I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?
OscarDC
Moderator
391 Views
1 replies
0 likes
PlanPremiumCountryEstoniaDeviceiPhone 8Operating SystemWindows 10 My Question or IssueI have a playlist of local files and even though I have it downloaded on both my computer and iPhone and I have enabled local files on both of the devices as well, ...
Casual Listener
Plan Premium Country Estonia Device iPhone 8 Operating System Windows 10 My Question or Issue I have a playlist of local files and even though I have it downloaded on both my compute...
Eni
Moderator
828 Views
3 replies
0 likes
PlanPremiumCountryBelgiumDevice(iPhone SE 2)Operating System(Newest iOS.) My Question or Issue Hi Spotify team I listen to a lot of K-Pop but lately Spotify has been recommending Rock songs wich is weird cuz my whole playlist is K-Pop and 2 days ago ...
Regular
Plan Premium Country Belgium Device (iPhone SE 2) Operating System (Newest iOS.) My Question or Issue Hi Spotify team I listen to a lot of K-Pop but lately Spotify h...
Eni
Moderator
2568 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 15.4.1 My Question or IssueI've noticed a few times that if I pause a track in the middle of album playback in the last few seconds, the app will pause it, then start a new album r...
Casual Listener
Plan Premium Country United States Device iPhone XS Max Operating System iOS 15.4.1 My Question or Issue I've noticed a few times that if I pause a track in the middle of album playb...
Eni
Moderator
749 Views
3 replies
1 likes
If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be 2 minutes into the song, hit pause, the cursor wil...
Casual Listener
If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be...
Dian
Spotify Legend
3485 Views
13 replies
2 likes
I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.
Casual Listener
I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.
Alex
Spotify Legend
1181 Views
5 replies
1 likes