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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

269862 Views

58 replies

14 likes

  • 269862 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171320 Views

507 replies

108 likes

  • 171320 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114223 Views

19 replies

38 likes

  • 114223 Views
  • 19 replies
  • 38 likes

Superuser Contribution Pausing on ads

PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and the ad loads, but does not play automatically. Rather, it pauses, with a “unable to comp...

Newbie

  Plan Free Country USA  Device iPhone 11 Operating System iOS 15.5   I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and t...

AndresM

Moderator

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Keeps asking for network connection

Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is really annoying - if I turn on offline mode, it shouldn't bu...

Casual Listener

Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data.   This is ...

user-removed

Not applicable

2151 Views

7 replies

0 likes

  • 2151 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs glitches out after update 8.7.32.1667

PlanFreeCountryUSADeviceiPhone SE and iPad Air 2 Operating SystemiOS 10My Question or IssueOriginally, the glitch was happening only on my phone where every time I tapped into my "liked songs" playlist, it kicked me out of the app. My iPad and laptop...

Casual Listener

Plan Free Country USA Device iPhone SE and iPad Air 2   Operating System iOS 10 My Question or Issue Originally, the glitch was happening only on my phone where every time I tapped int...

Eni

Moderator

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

didn't even pay for anything but I still get scammed

PlanFreeCountry DeviceSamsung Note 8Operating SystemAndroid My Question or IssueI get the app on my Samsung, I find my favorite artist, I pick the specific song but a completely different one plays? If what I hear about having to get premium is corre...

Casual Listener

  Plan Free Country   Device Samsung Note 8 Operating System Android   My Question or Issue I get the app on my Samsung, I find my favorite artist, I pick the specific song ...

Billy-J

Spotify Star

330 Views

1 replies

0 likes

Samsung
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Unable to shuffle songs in playlists on mobile device - autoplays specific genre - iOS 15.5

Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put the Heavy Metal playlist in the queue. It would pla...

Regular

Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put ...

Leggie

Regular

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Just logged out - now can't find my profile!!!

Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...

Regular

Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5)   My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...

Leggie

Regular

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone Settings does not include Local Files

PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...

Regular

Plan Free/Premium Country   Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have mp3 files on the local Downloads folder on my iPhone. I would lik...

Yordan

Moderator

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Anyone on an iPhone use Spotify rather than Apple Music? if so why ?

PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...

Regular

  Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...

jrham

Roadie

865 Views

1 replies

0 likes

iphone 10
  • 865 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify prevents voice prompts from navigation apps like Apple Maps and Google Maps

PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...

Roadie

Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6   My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...

Eni

Moderator

8734 Views

5 replies

0 likes

  • 8734 Views
  • 5 replies
  • 0 likes

Solved!! Songs playing outside of list

I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing automatically. Why is this happening and how can I get ...

Regular

I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing auto...

Leggie

Regular

2963 Views

9 replies

1 likes

  • 2963 Views
  • 9 replies
  • 1 likes

Heavy Rotation is not updating

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XOperating SystemISO 12 My Heavy Rotation hasn’t updated in months. It’s full of artists and playl...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone X Operating System ISO 12 &nbsp...

Muskat

Newbie

1317 Views

2 replies

2 likes

  • 1317 Views
  • 2 replies
  • 2 likes

Superuser Contribution can’t reinstall the Spotify app

PlanPremium CountryNetherlands DeviceiPad (8th generation) Operating SystemiOS 15.0.2 My Question or IssueI had temporarily deleted the Spotify app and I haven’t been able to download it again for over a week now… please help me !! cannot take it any...

Casual Listener

    Plan Premium   Country Netherlands    Device iPad (8th generation)   Operating System iOS 15.0.2   My Question or Issue I had temporarily deleted...

AndresM

Moderator

769 Views

3 replies

0 likes

  • 769 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem: Spotify stops playing when I minimise the app on my iPhone

Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resume playing. If I kill the app and start it again, t...

Newbie

Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resu...

Jeremy

Spotify Legend

13980 Views

3 replies

1 likes

  • 13980 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cant log in through gmail

PlanFreeCountryIndonesia Device(iPhone 7 Plus)Operating System(iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.

Visitor

Plan Free Country Indonesia   Device (iPhone 7 Plus) Operating System (iOS 14.5)   Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.  

Jeremy

Spotify Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please Add a Toggle for Podcast Videos

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 15 My Question or IssueI enjoy listening to podcasts, and one of the podcasts I listen to has videos that go along with the episodes. This is generally fine, as I can just listen to the...

Visitor

Plan Premium Country United States Device iPhone X Operating System iOS 15   My Question or Issue I enjoy listening to podcasts, and one of the podcasts I listen to has videos that go ...

Jeremy

Spotify Legend

586 Views

1 replies

1 likes

  • 586 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Locking up after switching back to it from another app

PlanFreeCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueWhen I am listening to the Joe Rogan podcast and I click on a notification on my phone which brings me to another app, the podcast continues playing as it should. B...

Visitor

  Plan Free Country USA Device iPhone 13 Pro Max Operating System iOS 15.5   My Question or Issue When I am listening to the Joe Rogan podcast and I click on a notification on my...

Jeremy

Spotify Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Safari won't load webplayer

PlanFree DeviceipodOperating SystemiOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any restrictions that would restrict access

Visitor

Plan Free   Device ipod Operating System iOS 12.5.5, Safari 12   Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any re...

Dian

Spotify Legend

1506 Views

3 replies

1 likes

  • 1506 Views
  • 3 replies
  • 1 likes

Spotify displays 'connecting message' on 4G

Info:PlanStudent SubscriptionCountry AustraliaDeviceIphone 6 plusOperating System(iOS 10 the most up to date version) My Question or Issue ok, ive had this problem for about 2 months now and i have contacted bth spotify and my provider (optus) and th...

Newbie

Info: Plan Student Subscription Country  Australia Device Iphone 6 plus Operating System (iOS 10 the most up to date version)   My Question or Issue  ok, ive had this proble...

kaox2d

Newbie

910 Views

2 replies

0 likes

  • 910 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re download app

I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?

Visitor

I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?

OscarDC

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't sync my local files.

PlanPremiumCountryEstoniaDeviceiPhone 8Operating SystemWindows 10 My Question or IssueI have a playlist of local files and even though I have it downloaded on both my computer and iPhone and I have enabled local files on both of the devices as well, ...

Casual Listener

Plan Premium Country Estonia Device iPhone 8 Operating System Windows 10   My Question or Issue I have a playlist of local files and even though I have it downloaded on both my compute...

Eni

Moderator

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes