Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37165 Views

41 replies

10 likes

  • 37165 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102663 Views

115 replies

12 likes

Other
  • 102663 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1304 Views

0 replies

0 likes

iOS
  • 1304 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299146 Views

61 replies

16 likes

  • 299146 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125834 Views

19 replies

38 likes

  • 125834 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify podcasts keep stopping on my phone

PlanFreeCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.5) My Question or IssueI mainly listen to podcasts while driving to work and back and recently they've just seemed to stop working. They'll play for about 10-15 seconds then stop fo...

Regular

Plan Free Country United Kingdom Device (iPhone X) Operating System (iOS 15.5)   My Question or Issue I mainly listen to podcasts while driving to work and back and recently they've ju...

Alex

Spotify Legend

2344 Views

7 replies

0 likes

Podcasts
Query
  • 2344 Views
  • 7 replies
  • 0 likes

Solved!! My published playlist does not show up when others search for it

HelloI made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a search for that exact name, the search results come back ...

Music Fan

Hello I made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a se...

dandv

Music Fan

98241 Views

20 replies

6 likes

  • 98241 Views
  • 20 replies
  • 6 likes

Superuser Contribution Can’t reorder playlists iOS 15.5

PlanPremium FamilyCountry USA DeviceiPhone 11 ProOperating SystemiOS 15.5 My Question or IssueI can’t change the order of songs in my unsorted playlists using my iPhone 11 Pro with iOS 15.5. The desktop app, however, works fine. I have a family premi...

Roadie

  Plan Premium Family Country USA   Device iPhone 11 Pro Operating System iOS 15.5   My Question or Issue I can’t change the order of songs in my unsorted playlists using my...

OscarDC

Moderator

1853 Views

9 replies

0 likes

  • 1853 Views
  • 9 replies
  • 0 likes

Superuser Contribution App crash after selecting four „not interested“

PlanPremiumCountryDE DeviceiPhone 13 Pro MaxOperating SystemiOS 15.5Spotify version8.7.40.1558 My Question or IssueWhen I select „not interested on this playlist“ four times, app is crashing. Reinstall and log out / login didn’t help. It always crash...

Visitor

Plan Premium Country DE   Device iPhone 13 Pro Max Operating System iOS 15.5 Spotify version 8.7.40.1558   My Question or Issue When I select „not interested on this playlist“ ...

Dian

Spotify Legend

1812 Views

13 replies

0 likes

  • 1812 Views
  • 13 replies
  • 0 likes

Superuser Contribution Unable to browse playlists in Car

PlanPremiumCountryUKDeviceIphone 11 ProOperating SystemiOS 15.5 My Question or IssueHello, I am unable to view playlists on the car. Whilst I does show the selected track that's playing, the only way I can view playlists is to use the phone which is ...

Visitor

Plan Premium Country UK Device Iphone 11 Pro Operating System iOS 15.5   My Question or Issue Hello,   I am unable to view playlists on the car. Whilst I does show the selected ...

Dian

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does the cover art for my local files load on pc but not on my phone?

This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and downloaded them onto my phone, they had no cover art, d...

Newbie

This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and down...

Alex

Spotify Legend

831 Views

1 replies

1 likes

  • 831 Views
  • 1 replies
  • 1 likes

Play on Spotify button is missing on Instagram story

Hello, Apparently this was a common issue which was solved before, but I’m still having problems. When I try to share a song on Instagram, only the album cover appears. The link of the song and “Play on Spotify” button at the top is not seen. Can you...

Newbie

Hello,   Apparently this was a common issue which was solved before, but I’m still having problems. When I try to share a song on Instagram, only the album cover appears. The link of the song ...

669 Views

0 replies

0 likes

  • 669 Views
  • 0 replies
  • 0 likes

Superuser Contribution Seeing iPhone on Spotify list of devices

Recently upgraded to iPhone 13. Spotify app works fine on the phone however Alexa does not show up on the iPhone Spotify device list so I cannot play Spotify from my phone onto my Alexa speaker. What are my doing wrong? The Alexa showed up on my old ...

Newbie

Recently upgraded to iPhone 13. Spotify app works fine on the phone however Alexa does not show up on the iPhone Spotify device list so I cannot play Spotify from my phone onto my Alexa speaker.&nbsp...

Dian

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Spotify on Carplay only works with Cellular Data on

Plan PremiumCountryUSDevice(iPhone X)Operating System(iOS 15.5) My Question or IssueSpotify no longer works with the Apple Carplay. It will not play when plugged in with cable. When not using Carplay and going through Bluetooth option it will show Sp...

Newbie

Plan  Premium Country US Device (iPhone X) Operating System (iOS 15.5)   My Question or Issue Spotify no longer works with the Apple Carplay. It will not play when plugged in with...

1375 Views

0 replies

1 likes

  • 1375 Views
  • 0 replies
  • 1 likes

Superuser Contribution Searching for a podcast breaks currently playing playlist

This is a problem I’ve been having on the iOS version of Spotify since the big changes last year.If I search for a podcast while listening to a playlist, the latest episode of that podcast will start playing at the end of the song that’s currently pl...

Music Fan

This is a problem I’ve been having on the iOS version of Spotify since the big changes last year. If I search for a podcast while listening to a playlist, the latest episode of that podcast will s...

Eni

Moderator

1185 Views

3 replies

0 likes

  • 1185 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts won’t play

Podcasts won’t play they just buffer. Songs are playing fine. I’m using WiFi which is working fine. Tried downloading them first they download fine but then still won’t play. Plenty of storage left, cleared the cache too but still no luck. Premium ac...

Visitor

Podcasts won’t play they just buffer. Songs are playing fine. I’m using WiFi which is working fine. Tried downloading them first they download fine but then still won’t play. Plenty of storage left, ...

Yordan

Moderator

978 Views

3 replies

0 likes

  • 978 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stops playing after 9 seconds and trouble loading podcasts & playlist.

I am having problems with music that stops playing 9/10 seconds in along with loading podcast along with playlists. Tried on both data and WiFi. I did the app reinstall and cleared cache still no lock. I am using an iPhone 12 with the app all up to d...

Newbie

I am having problems with music that stops playing 9/10 seconds in along with loading podcast along with playlists. Tried on both data and WiFi. I did the app reinstall and cleared cache still no loc...

Dian

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user - spotify only playing part of a song

premium familyIphone 6s My Question or Issue spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song. Very annoying.Is there a way to fix this?

Casual Listener

premium family Iphone 6s   My Question or Issue   spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song.  Very annoying. ...

Dian

Spotify Legend

10127 Views

5 replies

0 likes

  • 10127 Views
  • 5 replies
  • 0 likes

Merch notification won't stop popping up on Premium

Spotify asked me to fill out a merchandise survey. It asked me questions like "Have you seen band merchandise recommendations?" I answered no, because honestly I don't really care for band merch. I thought I was doing Spotify a favor by giving my opi...

Newbie

Spotify asked me to fill out a merchandise survey. It asked me questions like "Have you seen band merchandise recommendations?" I answered no, because honestly I don't really care for band merch. I t...

phantomwizard

Regular

1298 Views

2 replies

1 likes

  • 1298 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unable to play or download Episodes from a specific Podcast across multiple devices

PlanPremium CountryUK DeviceiPhone 12 mini / iPad 7th Gen Operating SystemiOS 15.2 My Question or IssueI am unable to play or download episodes from a specific podcast (Guardian Football Weekly). When I select 'Play' on an episode, nothing happens. W...

Regular

Plan Premium   Country UK   Device iPhone 12 mini / iPad 7th Gen   Operating System iOS 15.2   My Question or Issue I am unable to play or download episodes from a sp...

Eni

Moderator

5596 Views

10 replies

1 likes

apple
iOS 15
unable
  • 5596 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Can't delete or take off songs in my playlist on my iphone

So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked on the three dots next to the song, scrolled down, ...

Newbie

So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked ...

Vasil

Moderator

1514 Views

3 replies

0 likes

  • 1514 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay not working on iPhone XR

Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue.I have cleared cache, redownloaded the app, have restarted my device. Nothing have solved this permanently. Autopl...

Visitor

Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue. I have cleared cache, redownloaded the app, have restarted my...

carlito143

Regular

990 Views

6 replies

0 likes

  • 990 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Harman Kardon Aura Plus can't connect to "Spotify Connect"

I've been having issue with connecting the speaker to play "Spotify Connect". It's used to work fine before but now it won't connect. when I choose the speaker in the device list on Spotify desktop(Windows 10) or even iPad, it keeps pending said "Con...

Casual Listener

I've been having issue with connecting the speaker to play "Spotify Connect". It's used to work fine before but now it won't connect. when I choose the speaker in the device list on Spotify desktop(W...

OggyBugs

Casual Listener

3760 Views

6 replies

0 likes

  • 3760 Views
  • 6 replies
  • 0 likes

Superuser Contribution Instantly removed from group sessions

PlanStudent PremiumCountryUKDeviceiPhone XR AND Web PlayerOperating SystemiOS 15.5 My Question or IssueI can't join or create group sessions. Clicking on the join link changes nothing about my spotify player, and when I try to pause/play/skip it says...

Newbie

Plan Student Premium Country UK Device iPhone XR AND Web Player Operating System iOS 15.5   My Question or Issue I can't join or create group sessions. Clicking on the join link change...

Kiril

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes