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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88332 Views
  • 19 replies
  • 38 likes
  • 88332 Views
  • 19 replies
  • 38 likes

Why is enhance suddenly picking songs in a different language?

Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It only seems to be doing this on 1 playlist. I got it to...

  • Newbie
  • Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It onl...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Superuser Contribution [ALL Platforms] Again no volume control cross-device phone to phone

PlanPremiumCountry Device(iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines)Operating System(iOS 15.4, Android, Windows 10,etc.) Again we've lost [Spotify Connect] remote volume control between phone to phone...

  • Music Fan
  • Plan Premium Country   Device (iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines) Operating System (iOS 15.4, Android, Windows 10,etc.)   ...
  • Jeremy
  • Spotify Legend
  • 630 Views
  • 5 replies
  • 1 likes
  • 630 Views
  • 5 replies
  • 1 likes

Superuser Contribution Musics stops after 5 seconds

PremiumCanadaiPhone X My Question or Issue:When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minutes before trying again. Even when I’m connected on a Bluetooth device I ...

  • Visitor
  • Premium Canada iPhone X    My Question or Issue: When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minut...
  • Davis134
  • Newbie
  • 825 Views
  • 2 replies
  • 0 likes
  • 825 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution iPhone local file downloads fail

PlanPremiumCountryUSDeviceiPhone 12Operating SystemiOS 15.3.1 My Question or IssueI cannot download my local files to my phone. I have walked through the basics given in other forums. I have even done a clean uninstall on my iPhone. In the playlist i...

  • Casual Listener
  •   Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1   My Question or Issue I cannot download my local files to my phone. I have walked through the basics given...
  • Vasil
  • Moderator
  • 1587 Views
  • 6 replies
  • 0 likes
  • 1587 Views
  • 6 replies
  • 0 likes

Sound quality

PlanPremiumCountryIndia Device(Samsung Galaxy S10)Operating System(Android) My Question or IssueI have a premium subscription, i set all my settings at high, but inspit of that when i listen the similar song on Apple music i found, Apple music provid...

  • Visitor
  •   Plan Premium Country India   Device (Samsung Galaxy S10) Operating System (Android)   My Question or Issue I have a premium subscription, i set all my settings at high, b...
  • Amay
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Sound Quality
  • 363 Views
  • 1 replies
  • 0 likes

Solved!! JRE Podcast player on iOS repeatedly restarting episode when you leave app

PlanFreeCountryUnited StatesDeviceiPhone 11 Pro MaxOperating SystemiOS 14.8.1 (happens for a good friend of mine on iOS 15) My Question or Issuehttps://vimeo.com/698781327See above online video for example.Whenever you move the Spotify application to...

  • Casual Listener
  •   Plan Free Country United States Device iPhone 11 Pro Max Operating System iOS 14.8.1 (happens for a good friend of mine on iOS 15)   My Question or Issue https://vimeo.com/6987...
  • jimmyboy789
  • Casual Listener
  • 1275 Views
  • 3 replies
  • 0 likes
  • 1275 Views
  • 3 replies
  • 0 likes

Superuser Contribution Group session drops when switching to airplay

When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remain in sync

  • Casual Listener
  • When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remai...
  • Kiril
  • Moderator
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Please fix airplay video streaming on Roku

There are several issues when playing a video podcast via airplay to a Roku device.First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure that wasn’t the issue. I’m running at 625 Mbps, so it...

  • Visitor
  • There are several issues when playing a video podcast via airplay to a Roku device. First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure ...
  • OscarDC
  • Moderator
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Local Files Sync Issue

PlanPremiumCountryUnited StatesDevice(iPhone 7) My Question or IssueI recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. My computer runs them perfectly fine, and other certain local file songs ...

  • Newbie
  • Plan Premium Country United States Device (iPhone 7)   My Question or Issue I recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. M...
  • Kiril
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossibilitado de download

sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei este mês, já tentei de tudo e nada ainda de resultado...

  • Visitor
  • sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei es...
  • Kiril
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

How can I play Spotify on an iPhone 5c?

PlanPremiumCountryUnited StatesDeviceiPhone 5cOperating SystemiOS 10 I have an older (5c) iPhone that I'm using just as a music player. I can't put the Spotify app on it, because it requires iOS 12+. How can I do this? I can't believe that none of th...

  • Visitor
  • Plan Premium Country United States Device iPhone 5c Operating System iOS 10   I have an older (5c) iPhone that I'm using just as a music player.  I can't put the Spotify app on it,...
  • Billy-J
  • Spotify Star
  • 10521 Views
  • 3 replies
  • 1 likes
  • 10521 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Lyrics not showing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryRomaniaDevice(iPhone 12Operating System(iOS 15.3) My Question or IssueThe lyrics are not showing on my iOS device....

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Romania Device (iPhone 12 Operating System (iOS 15...
  • Eni
  • Moderator
  • 1824 Views
  • 5 replies
  • 0 likes
  • 1824 Views
  • 5 replies
  • 0 likes

blends not working

planpremiumcountryunited statesdeviceiphone 13 minioperating systemios 15.41 my question or issueafter trying to leave a friends blend, the spotify app completely deleted all blends from my "made for you." from then on, every time i try to join a ble...

  • Visitor
  • plan premium country united states device iphone 13 mini operating system ios 15.41   my question or issue after trying to leave a friends blend, the spotify app completely deleted all...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution [AppleTV] No sound on Apple TV when streaming to other devices over AirPlay2

Hey folks, We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV. The relevant team is aware of this and they are currently looking into it. If you're expe...

  • Moderator
  • Moderator
  • Hey folks,   We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV.    The releva...
  • JoeH76
  • Music Fan
  • 8068 Views
  • 47 replies
  • 16 likes
  • Other
  • 8068 Views
  • 47 replies
  • 16 likes

Superuser Contribution Error on different tabs with premium accounts

PlanPremiumCountrySpainDeviceiPhone 4SOperating SystemiOS 9.3.6Spotify Version8.4.62.490 I've been using a free account for a long time in my iPhone 4S without any problem. Recently I've created a new premium account and I'm having several issues. I'...

  • Casual Listener
  • Plan Premium Country Spain Device iPhone 4S Operating System iOS 9.3.6 Spotify Version 8.4.62.490   I've been using a free account for a long time in my iPhone 4S without any pro...
  • CentroCoras
  • Casual Listener
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car playlist bug

PlanPremiumCountryUkraine DeviceIphone 11Operating SystemIOS11VehicleBMW 3 Series 2014 NBT systemMy Question or IssueHey guys. I updated the application. Before the update on my car was only forward and backward arrows, now I see the list of the all ...

  • Regular
  • Plan Premium Country Ukraine   Device Iphone 11 Operating System IOS11 Vehicle BMW 3 Series 2014 NBT system My Question or Issue Hey guys. I updated the application. Before the u...
  • Vitalii2424
  • Regular
  • 496 Views
  • 2 replies
  • 0 likes
  • bug
    Car
    Play
  • 496 Views
  • 2 replies
  • 0 likes

Superuser Contribution automatically make new playlists private

hey is there a way to make new playlists automatically private? i already used the desktop app to make sure the "make new playlists public" setting under social is turned off and still every time i make a playlist its public. its just annoying having...

  • Gig Goer
  • hey is there a way to make new playlists automatically private? i already used the desktop app to make sure the "make new playlists public" setting under social is turned off and still every time i m...
  • Alex
  • Spotify Legend
  • 5750 Views
  • 7 replies
  • 1 likes
  • Desktop (Mac)
    iOS
    Playlists
    Premium
    Privacy
    Private playlist
    settings
    Social
  • 5750 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify offline without WLAN

PlanPremiumCountryGermanyDeviceiPhone 12 Pro MaxOperating SystemiOS 15.4 My Question or Issue"Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data is turned on and works well in browser. Installing Spotify new doesn't help.

  • Newbie
  • Plan Premium Country Germany Device iPhone 12 Pro Max Operating System iOS 15.4   My Question or Issue "Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data i...
  • OscarDC
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezing regularly when on Bluetooth headphones

I have Spotify premium and I’m in the UK and am using an iPhone XS It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or riding my bike, it freezes regularly where I have to press t...

  • Newbie
  • I have Spotify premium and I’m in the UK and am using an iPhone XS   It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or ...
  • Mario
  • Spotify Legend
  • 866 Views
  • 2 replies
  • 0 likes
  • 866 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song Sorting / Order Management

It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to delete the ones that stand in between the ones you wa...

  • Casual Listener
  • It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to de...
  • Pacocha8
  • Regular
  • 522 Views
  • 2 replies
  • 1 likes
  • iOS
    Playlists
  • 522 Views
  • 2 replies
  • 1 likes