Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
48205 Views
15 replies
36 likes

48205 Views
15 replies
36 likes

Solved!!Superuser Contribution Re-opened issue: 15 second rewind/forward function broken on lock screen (Dec 2021)

PlanPremiumCountryU.S.Device(iPhone 8+)Operating System(iOS 14.8.1) My Question or IssueI've had this issue for at least 3 months now. When listening to podcasts, if I try to rewind/fast-forward 15 seconds - ONLY at the lock screen - every single tim...

cgiura16
Newbie
Plan Premium Country U.S. Device (iPhone 8+) Operating System (iOS 14.8.1) My Question or Issue I've had this issue for at least 3 months now. When listening to podcasts, if I try to...
2021-12-02 11:28:40 PM
2021-12-04 10:39:13 PM
Eni
Moderator
5474 Views
1 replies
0 likes
Bug iOS
Bug iPhone
ongoing issue
Ongoing Issues

5474 Views
1 replies
0 likes

Superuser Contribution How do you see visuals on songs?

Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was a IPhone 6s. I am currently using an IPhone 8. App...

Danielobede
Newbie
Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was...
2019-06-05 6:15:13 PM
2021-12-04 4:57:12 PM
CarlosE
Moderator
15610 Views
7 replies
1 likes

15610 Views
7 replies
1 likes

Superuser Contribution Recently played not updating

Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3). Anyone else? Any suggestions? DeviceiPhone and iPad, latest OS

incredible
Regular
Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3). Anyone else? Any suggestions? ...
2021-06-03 3:44:55 PM
2021-12-04 12:41:33 PM
user-removed
Not applicable
432 Views
2 replies
2 likes

432 Views
2 replies
2 likes

Playlist Folder on Mobile Device

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my time is spent in the car and I would love to be able ...

userjeannie
Newbie
Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my ti...
2021-12-04 1:45:57 AM
765 Views
0 replies
7 likes
Discussion

765 Views
0 replies
7 likes

Superuser Contribution Spotify reproduce lo que quiere

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBuenos dias, hace un mes que estoy probando el plan premium y no puedo este más descontento. ...

susto02
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Buenos ...
2021-12-02 11:05:25 AM
2021-12-03 10:42:07 PM
MafeG
Spotify Legend
1094 Views
1 replies
0 likes
Spotify playlist

1094 Views
1 replies
0 likes

Superuser Contribution When casting music to my PC I can’t control the music on my phone

PlanPremiumCountryU.S.ADeviceiPhone 11Operating SystemiOS 15.2My Question or IssueWhen casting music to my PC I can’t control the music on my phone. The bottom bar with the song and play button disappears after I press on my list of devices and choos...

btran40
Newbie
Plan Premium Country U.S.A Device iPhone 11 Operating System iOS 15.2 My Question or Issue When casting music to my PC I can’t control the music on my phone. The bottom bar with the song and...
2021-12-02 8:16:53 AM
2021-12-03 8:07:43 PM
MafeG
Spotify Legend
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

can't re-install app

PlanPremiumCountry USA Device(iPhone 13 pro)Operating System(iOS 15.1.1) My Question or IssuCan’t re-install appI’ve been wanting to update Spotify on my phone since yesterday because I couldn’t see my wrapped, but it just wouldn’t update. This morni...

Rickycas11
Newbie
Plan Premium Country USA Device (iPhone 13 pro) Operating System (iOS 15.1.1) My Question or Issu Can’t re-install app I’ve been wanting to update Spotify on my phone since y...
2021-12-02 8:23:40 PM
2021-12-03 1:34:10 PM
MateusM
Spotify Star
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Superuser Contribution Share to WhatsApp

U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.

mentalmally
Casual Listener
U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.
2021-12-01 8:51:52 PM
2021-12-02 9:17:00 PM
MafeG
Spotify Legend
343 Views
1 replies
0 likes
whatsapp

343 Views
1 replies
0 likes

Superuser Contribution Closed iOS app still changing desktop volume

My Question or IssueHello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the volume of my desktop client from my phone with the volu...

inkrot
Regular
My Question or Issue Hello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the vo...
2021-10-22 11:36:27 PM
2021-12-02 2:54:27 AM
mvitazko
Newbie
775 Views
4 replies
0 likes

775 Views
4 replies
0 likes

Superuser Contribution [iOS] Bug: Multiroom with Echo / group shows as speaker

FamilyPlanGermanyiPhone 11 Pro iOS 15.1 My Question or IssueMy multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App. See attachment. When starting Music only one speaker plays. From Alex App and f...

Febus123
Casual Listener
FamilyPlan Germany iPhone 11 Pro iOS 15.1 My Question or Issue My multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App...
2021-11-30 8:01:34 AM
2021-12-01 4:38:58 PM
Ver
Spotify Legend
682 Views
4 replies
0 likes
Alexa
Echo
multiroom

682 Views
4 replies
0 likes

Superuser Contribution Is there a workaround for the CarPlay Folder navigation bug? (For album organization)

What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist -> Album 2 as playlist What happens is when you click on the the playlist folder Genre 1 and then playlist folder "Artist 1", S...

pheriwinkle
Casual Listener
What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist ...
2021-11-22 12:40:19 AM
2021-11-30 7:49:12 PM
Eni
Moderator
1408 Views
5 replies
0 likes

1408 Views
5 replies
0 likes

Superuser Contribution Can’t unhide song on iPhone/iPad but not hidden on desktop

I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however it is not hidden on my desktop app. Any ideas? I’ve ...

emxfox
Newbie
I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however i...
2021-05-08 2:12:36 PM
2021-11-30 1:21:21 PM
Streich1
Casual Listener
736 Views
4 replies
0 likes

736 Views
4 replies
0 likes

Solved!! [Mobile] Playlist bios and names cutting off on mobile - fix it, or set a word limit

Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go just over 2 lines (irrespective of screen dimensions) the bi...

ExoticHaha
Gig Goer
Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go ...
2021-07-03 2:26:41 PM
2021-11-30 12:40:01 PM
iamgabrieler
Casual Listener
3746 Views
2 replies
0 likes

3746 Views
2 replies
0 likes

Solved!!Superuser Contribution Spotify causes disconnect from Apple CarPlay

Plan: PremiumCountry: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPlay has refused to work with my new phone. All the other apps, like maps, work throug...

Akichan808
Casual Listener
Plan: Premium Country: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPla...
2021-11-07 9:53:48 AM
2021-11-30 11:07:22 AM
Kiril
Moderator
3962 Views
3 replies
1 likes

3962 Views
3 replies
1 likes

Superuser Contribution [iOS][Search] Ignore "Feat." in search bar

When I Shazam a song, it often happens that a track title has the following format:"Song Title - Artist Feat. Singer"Then, when I press Open Spotify it will copy that track title into the search bar. And VERY often, Spotify is unable to find the trac...

DaBoez
Visitor
When I Shazam a song, it often happens that a track title has the following format: "Song Title - Artist Feat. Singer" Then, when I press Open Spotify it will copy that track title into the search ...
2021-11-27 1:00:41 PM
2021-11-28 12:06:33 AM
Eni
Moderator
329 Views
1 replies
0 likes
iOS
Search

329 Views
1 replies
0 likes

Superuser Contribution Playlists not playing

Plan PremiumDevice iphone11 My Question or IssueOut of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Same if I hit forward - it switches from the selected playlist. Recent update t...

ilanadecker
Newbie
Plan Premium Device iphone11 My Question or Issue Out of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Sa...
2021-11-26 8:11:01 PM
2021-11-28 1:38:09 PM
Ver
Spotify Legend
432 Views
2 replies
0 likes

432 Views
2 replies
0 likes

Superuser Contribution Apple watch download problems

I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the watch app just says “loading”. I have restarted the ...

nanoman
Casual Listener
I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the...
2021-10-16 9:38:08 PM
2021-11-27 10:50:52 AM
Cochran9875
Newbie
1306 Views
3 replies
4 likes

1306 Views
3 replies
4 likes

Solved!!Superuser Contribution iOS issue - Spotify connect overriding volume on iPhone

Plan - PremiumCountry - NZ Device - iPhone 12Operating System - iOS 15.0.2 Hi there,I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers (PC B) that plays the music, it works pretty well. I also have Spotify on m...

Leumas87
Casual Listener
Plan - Premium Country - NZ Device - iPhone 12 Operating System - iOS 15.0.2 Hi there, I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers ...
2021-11-24 3:54:07 AM
2021-11-26 12:04:34 AM
CarlosE
Moderator
679 Views
3 replies
0 likes

679 Views
3 replies
0 likes

Superuser Contribution Dots under featuring artist playlist?

I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dotsPlanPremiumCountryMalaysiaDeviceiPhone 11Operating SystemiOS 15.1Spotify Version8.6.80.1180

Daughtxr
Regular
I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dots Plan Premium Country Malaysia Device iPhone 11 Operating System iOS 15.1 Spotify ...
2021-11-25 12:39:55 PM
2021-11-26 4:41:47 PM
Mihail
Spotify Legend
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Superuser Contribution Cannot connect Iphone 5 and apps spotify 8.6.80

I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later".I have tried with several accounts and always the same.Do you have a solution ?

hlander4222
Casual Listener
I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later". I have tried with several accounts and always the sa...
2021-11-23 6:31:47 PM
2021-11-26 4:02:55 PM
Jeremy
Spotify Legend
455 Views
4 replies
0 likes

455 Views
4 replies
0 likes

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