Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30687 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95416 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424702 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293848 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked on the three dots next to the song, scrolled down, ...
So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked ...
Moderator
1483 Views
3 replies
0 likes
Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue.I have cleared cache, redownloaded the app, have restarted my device. Nothing have solved this permanently. Autopl...
Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue. I have cleared cache, redownloaded the app, have restarted my...
Regular
948 Views
6 replies
0 likes
I've been having issue with connecting the speaker to play "Spotify Connect". It's used to work fine before but now it won't connect. when I choose the speaker in the device list on Spotify desktop(Windows 10) or even iPad, it keeps pending said "Con...
I've been having issue with connecting the speaker to play "Spotify Connect". It's used to work fine before but now it won't connect. when I choose the speaker in the device list on Spotify desktop(W...
Casual Listener
3698 Views
6 replies
0 likes
PlanStudent PremiumCountryUKDeviceiPhone XR AND Web PlayerOperating SystemiOS 15.5 My Question or IssueI can't join or create group sessions. Clicking on the join link changes nothing about my spotify player, and when I try to pause/play/skip it says...
Plan Student Premium Country UK Device iPhone XR AND Web Player Operating System iOS 15.5 My Question or Issue I can't join or create group sessions. Clicking on the join link change...
Moderator
352 Views
1 replies
0 likes
I suggest adding an easy way/button to group your tracks in the “liked songs” list by album. Oftentimes I will listen to an album over the span of several day, with other music interspersed, and therefore my liked songs list will have several songs f...
I suggest adding an easy way/button to group your tracks in the “liked songs” list by album. Oftentimes I will listen to an album over the span of several day, with other music interspersed, and ther...
Regular
971 Views
2 replies
0 likes
I can’t turn off Spotify on my phone. It just keeps playing and playing. Even if you hit pause. The app never closes and there is always a song open. And it will randomly start playing. This happens when I use my phone with wired earphones. Apple no ...
I can’t turn off Spotify on my phone. It just keeps playing and playing. Even if you hit pause. The app never closes and there is always a song open. And it will randomly start playing. This...
Moderator
50665 Views
10 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 5COperating SystemiOS 10.3.3My Question or IssueI have an old (I know) iPhone 5C and I'd like how to install Spotify on it. I use this device just for 2 purposes: Spotify and Strava. Also I'd like to know WHY Spot...
Plan Premium Country Brazil Device iPhone 5C Operating System iOS 10.3.3 My Question or Issue I have an old (I know) iPhone 5C and I'd like how to install Spotify on it. I use this device ju...
Newbie
13311 Views
1 replies
20 likes
PlanPremium (student)CountryCzechiaDevice(iPhone XR)Operating SystemiOS 15Spotify version8.7.42.1716 My Question or IssueHello,when I open my playlist with liked songs I don’t see the row with possibility of filtering the playlist by genre. Could you...
Plan Premium (student) Country Czechia Device (iPhone XR) Operating System iOS 15 Spotify version 8.7.42.1716 My Question or Issue Hello, when I open my playlist with liked songs ...
Community Legend
2295 Views
1 replies
0 likes
PlanPremiumCountryFrance Device(iPhone 12Operating System(iOS 15.5 My Question or Issuehello everybody, i have a simple question. I’m a new Owner of an APPLE WATCH 7, and I just want to know if I can use it as a speaker, to listen directly my downloa...
Plan Premium Country France Device (iPhone 12 Operating System (iOS 15.5 My Question or Issue hello everybody, i have a simple question. I’m a new Owner of an AP...
Community Legend
3021 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1628 Views
2 replies
0 likes
on my spotify there is no queue button, there’s only an option to share and that’s it. i’ve tried reinstalling the app and restarting my phone but nothings worked.
on my spotify there is no queue button, there’s only an option to share and that’s it. i’ve tried reinstalling the app and restarting my phone but nothings worked.
Spotify Star
2523 Views
1 replies
1 likes
hello i would like to inform that the 'and more' button on playlists for free users (IOS) is not working once again, i'm aware this is an issue presumably fixed a few months ago but it's now back and i can't view the songs on playlists i've made or s...
hello i would like to inform that the 'and more' button on playlists for free users (IOS) is not working once again, i'm aware this is an issue presumably fixed a few months ago but it's now back and...
Spotify Legend
616 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 15.5My Question or IssueHi there! I'm new to posting a topic so go easy on me! Over the past couple of days my music has been randomly stopping. I use Release Radar quite often and I will start ...
Plan Premium Country USA Device iPhone XR Operating System iOS 15.5 My Question or Issue Hi there! I'm new to posting a topic so go easy on me! 🙂 Over the past couple of days my mu...
Spotify Legend
770 Views
4 replies
1 likes
Plan PremiumCountry us of aAmerica, land of the not so free DeviceiPhone 11promax Operating SystemiOS 15 My Question or IssueNever before has this happened but it’s super annoying. Bluetoothed to my brand new AirPods Pro, play back of songs slows to ...
Plan Premium Country us of a America, land of the not so free Device iPhone 11promax Operating System iOS 15 My Question or Issue Never before has this happened ...
Spotify Legend
4770 Views
1 replies
2 likes
Is it typical after updating the Spotify App from the App Store it will delete my saved songs that are dowloaded for offline listening? iOS 15.5, iPhone XS Max, Spotify update version 8.7.42 updated today. When I opened the app all my songs needed to...
Is it typical after updating the Spotify App from the App Store it will delete my saved songs that are dowloaded for offline listening? iOS 15.5, iPhone XS Max, Spotify update version 8.7.42 upda...
Spotify Legend
959 Views
3 replies
0 likes
Says we know it’s not ideal
Says we know it’s not ideal
Spotify Legend
412 Views
2 replies
0 likes
Here's the thing. For some reason I can't play from music from a specific playlist. What happens is that the first song I click on plays but the rest of the queue is stuff from my "saved songs" list and it clearly states "playing from playlist - dnb"...
Here's the thing. For some reason I can't play from music from a specific playlist. What happens is that the first song I click on plays but the rest of the queue is stuff from my "saved songs" list ...
Casual Listener
1948 Views
2 replies
2 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My IssueThere's like a glitch where it makes the search bar immediately pop out when I open a playlist it's getting very annoying. (I hope the image is clear enough)
Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5 My Issue There's like a glitch where it makes the search bar immediately pop out when I open a p...
Moderator
2702 Views
9 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone 12 ProOperating SystemiOS 15.5Spotify Version8.7.42My Question or IssueThe timebar with the length of the song and how far you are in the song does not sync in the lyrics section. The time showing how far...
Plan Premium Country The Netherlands Device iPhone 12 Pro Operating System iOS 15.5 Spotify Version 8.7.42 My Question or Issue The timebar with the length of the song and how far you are ...
Moderator
1728 Views
3 replies
0 likes
PlanPremium CountrySingapore DeviceiPhone 8 Plus Operating SystemiOS Latest My Question or IssueI'd like to play Spotify easily on my Kanto TUK speakers, using my iPhone as a remote to control playback. TUK are powered speakers, but they don't have a...
Plan Premium Country Singapore Device iPhone 8 Plus Operating System iOS Latest My Question or Issue I'd like to play Spotify easily on my Kanto TUK s...
Visitor
1352 Views
4 replies
0 likes
