Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Black/dark background on song

Black/dark background on song

Premium

Chile

iPhone 7

iOS 10

 

So the thing is that when playing a song, a dark background instead of a colored one (based on album art), is displayed.

I would like to know if it is possible to replicate this, or if it is just some type of bug. Thanks in advance!

IMG_20200117_020304_988.jpg
IMG_20200117_020303_186.jpg
Reply
2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Could you try updating to iOS 13.3.1?


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

I think they’re asking if there’s a way to keep it dark or if there’s a setting. If that’s true I agree I actually prefer the dark background on songs a lot better than normal. If there isn’t a setting then I think it should be added because it looks so much better than the basic solid color.

Suggested posts