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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29844 Views

40 replies

9 likes

  • 29844 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94417 Views

115 replies

12 likes

Other
  • 94417 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

970 Views

0 replies

0 likes

iOS
  • 970 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293571 Views

60 replies

15 likes

  • 293571 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123614 Views

19 replies

38 likes

  • 123614 Views
  • 19 replies
  • 38 likes

Kids Spotify App

Plan - Premium family Country - USA Device - Apple Watch 6 SE Apple iphone 12Operating SystemiOS 16 and all update performed Still having trouble, I purchased Apple cellular watches for my kids and a family Spotify plan to find out we can’t run kids ...

Visitor

Plan - Premium family  Country - USA   Device - Apple Watch 6 SE                Apple iphone 12 Operating System iOS 16 and all update per...

1012 Views

0 replies

1 likes

  • 1012 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Premium

Hi, I paid for the annual spotify plan, they scaled my money but on the app it doesn't appear that I have the premium plan. I have already logged out and logged in, even reinstalled the application but nothing to do. Solutions? Shall I wait a few day...

Newbie

Hi, I paid for the annual spotify plan, they scaled my money but on the app it doesn't appear that I have the premium plan. I have already logged out and logged in, even reinstalled the application b...

AlejaR

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline music cannot be played if I am not connected to WiFi/4g

DeviceiPhone 11 Operating SystemSpotify version: 8.7.62.409iOS version: 15.6.1 My Question or IssueHello, I have Spotify premium (Belgium) and for the last 2 days, I can't play my music offline without being connected to the internet (WiFi or 4G). I ...

Regular

Device iPhone 11   Operating System Spotify version: 8.7.62.409 iOS version: 15.6.1   My Question or Issue Hello,   I have Spotify premium (Belgium) and for the last 2 days, ...

gillouche

Regular

813 Views

4 replies

0 likes

iOS
Offline Music.
  • 813 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Clear and pause recently played

PlanPremiumCountryItalyDeviceiPhone 8Operating SystemiOS 16.0 My Question or IssueHello,does anyone know how to clear and pause Spotify recently played?

Visitor

Plan Premium Country Italy Device iPhone 8 Operating System iOS 16.0   My Question or Issue Hello, does anyone know how to clear and pause Spotify recently played?

user-removed

Not applicable

1729 Views

2 replies

0 likes

  • 1729 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files

PlanPremiumCountryUSADevice(iPhone 13 Pro Max, Macbook Air)Operating System(iOS 14) My Question or Issue I’m on an iPhone 13 Pro Max and I also use a Macbook Air just in case it’s any help. Excuse my crudeness but I have tried literally every solutio...

Newbie

  Plan Premium Country USA Device (iPhone 13 Pro Max, Macbook Air) Operating System (iOS 14)   My Question or Issue   I’m on an iPhone 13 Pro Max and I also use a Macbook A...

etspanja

Visitor

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes

Superuser Contribution Suggested tracks keep playing in a playlist over 15 songs

PlanFreeCountry DeviceiPhone XSOperating System(iOS 14 My Question or IssueI created a playlist that has roughly forty songs (last about an hour and a half, I think), and it keeps playing suggested tracks. I don’t have auto play on, either. I listene...

Casual Listener

Plan Free Country   Device iPhone XS Operating System (iOS 14   My Question or Issue I created a playlist that has roughly forty songs (last about an hour and a half, I think), an...

hatemakingnewaccount

Newbie

1820 Views

2 replies

0 likes

  • 1820 Views
  • 2 replies
  • 0 likes

Error when skipping tracks in car

Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009. When I press previous track button on steering wheel, Spotify goes to next track. When I press next track, Spotify goes to next track. There is no issue wit...

Newbie

Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009.   When I press previous track button on steering wheel, Spotify goes to next track. When I press n...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping songs to play on a radio instead.

PlanPremiumCountryUnited StatsDeviceMy iPhone 8+ and my girlfriends iPhone XROperating SystemBoth on the latest operating system. My Question or IssueWhile in a group session with my girlfriend, trying to play a song/album will skip said song/album a...

Visitor

Plan Premium Country United Stats Device My iPhone 8+ and my girlfriends iPhone XR Operating System Both on the latest operating system.   My Question or Issue While in a group session...

Alex

Spotify Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my Lyrics not showing up

PlanPremium MiniCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay so currently right now i bough premium a day, whenever i sub to premium, my lyrics gone...

Newbie

Plan Premium Mini Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Dian

Spotify Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with shuffle and repeat

PremiumHong Kong DeviceIPhone 13Operating SystemiOS My Question or IssueI keep having issues with the shuffle and repeat. This problem started a couple of days ago but now it's really getting on my nerves. My device keeps automatically turning on the...

Newbie

    Premium Hong Kong   Device IPhone 13 Operating System iOS   My Question or Issue I keep having issues with the shuffle and repeat.    This problem start...

Eni

Moderator

2328 Views

5 replies

2 likes

  • 2328 Views
  • 5 replies
  • 2 likes

Lyics sharing / Canvas still not working

PlanPremiumCountryAzerbaijan DeviceiPhone 7Operating SystemiOS 15.6.1 My Question or IssueLyrics sharing button is not showing. Also i couldn't activate Canvas. Cause there's no option to choose "canvas"

Casual Listener

Plan Premium Country Azerbaijan   Device iPhone 7 Operating System iOS 15.6.1   My Question or Issue Lyrics sharing button is not showing. Also i couldn't activate Canvas. Cause ...

MateusM

Spotify Star

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your Episodes on Apple Watch

PlanPremiumCountrySlovakiaDeviceApple Watch 6 My Question or IssueHello,I would like to ask a question:When I am going on the apple watch to “your library” -> “podcasts” -> “your episodes” the last saved episode is automatically played.I cannot see w...

Casual Listener

Plan Premium Country Slovakia Device Apple Watch 6   My Question or Issue Hello, I would like to ask a question: When I am going on the apple watch to “your library” -> “podcasts” -...

Lyubka

Moderator

940 Views

3 replies

0 likes

  • 940 Views
  • 3 replies
  • 0 likes

Superuser Contribution can't download

I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that

Visitor

I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that

Eni

Moderator

1250 Views

1 replies

0 likes

  • 1250 Views
  • 1 replies
  • 0 likes

Hidden song can not be shown again

I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone oron my iPadPlanPremium Device(iPhone 11 Pro Opera...

Casual Listener

I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone...

Amay

Spotify Star

581 Views

3 replies

0 likes

  • 581 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium iPhone 11 Philippines

Hi!every time I play a song, half way through it changes to another song from a random playlist. It keeps on changing despite of doing everything I read here. I have an Individual Premium Plan. Haven't logged in to any other device. I have reset, log...

Visitor

Hi! every time I play a song, half way through it changes to another song from a random playlist.  It keeps on changing despite of doing everything I read here.   I have an Individual Pr...

Alex

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution playback constantly keeps reshuffling after connecting to bluetooth

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15 (and also now on 16 beta) My Question or IssueEver since I switched back to iPhone I've noticed that when I connect to my Ford F150 bluetooth, whatever I was last playing switches shuffle...

Regular

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15 (and also now on 16 beta)   My Question or Issue Ever since I switched back to iPhone I've noticed that when I con...

OscarDC

Moderator

4648 Views

8 replies

1 likes

bluetooth
Ford
iOS
shuffle
  • 4648 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify starts by itself and blasts music on my bluetooth speakers in the middle of the night.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify turns on by itself at random times in the middle of the night and starts blasting ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spot...

Jeremy

Spotify Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Is it possible to turn off story telling by genius?

This story which is showed up instead of normal lyrics is the most annoying thing in this app! Is there any chance to get rid of it? Example of that story is on the attachment photo

Newbie

This story which is showed up instead of normal lyrics is the most annoying thing in this app! Is there any chance to get rid of it? Example of that story is on the attachment photo 

Manolofight

Newbie

5187 Views

2 replies

1 likes

  • 5187 Views
  • 2 replies
  • 1 likes

Superuser Contribution Heartstopper playlist opens

PlanFree/PremiumCountrySwedenDeviceiPhone 13 miniOperating SystemiOS 15.6.1 My Question or IssueWhenever I click on any song through the search bar the Heartstopper playlist opens and I immediately get ads even though I just watched an ad. Why is Hea...

Visitor

Plan Free/Premium Country Sweden Device iPhone 13 mini Operating System iOS 15.6.1   My Question or Issue Whenever I click on any song through the search bar the Heartstopper playlist ...

Jeremy

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Certain local files refuse to download on my phone

Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post that has the same problem but the feature that appeare...

Casual Listener

Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post tha...

ka1eido

Casual Listener

682 Views

2 replies

0 likes

local files
  • 682 Views
  • 2 replies
  • 0 likes