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[Connect] iOS/iPadOS compatibility problems

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[Connect] iOS/iPadOS compatibility problems

 

Plan

Premium

Country

Germany

Device

(iPhone 11 Pro | iOS 16.0, iPad 6th gen iPadOS 15.7)

Operating System

See above

 

My Question or Issue

Spotify Connect does not work properly anymore. My ususal setup is iPad as play device and iPhone as remote. Most of the times the iPhone app does not even recognize I am playing songs on the iPad.

Reply

Accepted Solutions
Marked as solution

Hey there @Schakal

 

Thanks for reaching out about this here in the Community. 

 

First up, we suggest that you try logging out and then logging back in to your account on your devices twice in a row to see if that makes the difference.

 

If this doesn't do the trick, it's well worth running a clean reinstall on both devices to get rid of any cached files that might be causing trouble. 

 

If the issue persists afterwards, would you mind checking if the same happens while using a different internet connection?

 

We'll be on the lookout for your reply.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

View solution in original post

1 Reply
Marked as solution

Hey there @Schakal

 

Thanks for reaching out about this here in the Community. 

 

First up, we suggest that you try logging out and then logging back in to your account on your devices twice in a row to see if that makes the difference.

 

If this doesn't do the trick, it's well worth running a clean reinstall on both devices to get rid of any cached files that might be causing trouble. 

 

If the issue persists afterwards, would you mind checking if the same happens while using a different internet connection?

 

We'll be on the lookout for your reply.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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