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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85988 Views
  • 19 replies
  • 38 likes
  • 85988 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can’t see lyrics on my iPhone

Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. The only thing I can see is the “storyline” of some ...

  • Newbie
  • Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. T...
  • Novy
  • Moderator
  • 591 Views
  • 1 replies
  • 1 likes
  • 591 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I get suggestions to play?

For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the songs, they don't play. I know a few other people have had...

  • Casual Listener
  • For more context, I use iOS and have premium.  Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the ...
  • tsiquoquo
  • Casual Listener
  • 434 Views
  • 2 replies
  • 0 likes
  • suggested songs
  • 434 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play Feedback Sounds stopped working suddenly...

PlanPremiumCountryUSADevice(iPhone 13 Pro)Operating System(iOS 15.3)Spotify Version8.7.4.1352 My Question or IssueFor the past 5 or 6 years that I have used Spotify the feedback sound that plays when I hit next was working fine (I would hear it when ...

  • Regular
  • Plan Premium Country USA Device (iPhone 13 Pro) Operating System (iOS 15.3) Spotify Version 8.7.4.1352   My Question or Issue For the past 5 or 6 years that I have used Spotify the f...
  • MattSuda
  • Spotify Star
  • 4170 Views
  • 19 replies
  • 0 likes
  • 4170 Views
  • 19 replies
  • 0 likes

Superuser Contribution My phone won't show songs I transferred from iTunes

My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?

  • Newbie
  • My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?
  • AndresM
  • Moderator
  • 562 Views
  • 4 replies
  • 1 likes
  • 562 Views
  • 4 replies
  • 1 likes

Superuser Contribution Edit playlist on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m not able to edit playlists anymore. This changed a month ago. See screenshot. The drag a...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • AndresM
  • Moderator
  • 3007 Views
  • 3 replies
  • 0 likes
  • 3007 Views
  • 3 replies
  • 0 likes

IPhone 5S BMW ConnectedDrive Low Volume

Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is quite a bit lower than when listening to other sources. So w...

  • Regular
  • Hi Spotify,   First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is ...
  • kqb-slelg_y49
  • Newbie
  • 6405 Views
  • 16 replies
  • 9 likes
  • 6405 Views
  • 16 replies
  • 9 likes

Superuser Contribution Spotify skips songs when connected to Sync system on my car

PlanPremiumCountryUSDeviceIphone 11Operating SystemiOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync system. Microsoft system for Ford C-max 2013. This issue just started the last year.It...

  • Visitor
  • Plan Premium Country US Device Iphone 11 Operating System iOS 14.8.1   My Question or Issue   Why spotify keeps skipping songs when connected through bluetooth to my Car Sync sys...
  • AndresM
  • Moderator
  • 1646 Views
  • 1 replies
  • 0 likes
  • 1646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pausing on ads

PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and the ad loads, but does not play automatically. Rather, it pauses, with a “unable to comp...

  • Newbie
  •   Plan Free Country USA  Device iPhone 11 Operating System iOS 15.5   I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and t...
  • AndresM
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Keeps asking for network connection

Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is really annoying - if I turn on offline mode, it shouldn't bu...

  • Casual Listener
  • Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data.   This is ...
  • user-removed
  • Not applicable
  • 1697 Views
  • 7 replies
  • 0 likes
  • 1697 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs glitches out after update 8.7.32.1667

PlanFreeCountryUSADeviceiPhone SE and iPad Air 2 Operating SystemiOS 10My Question or IssueOriginally, the glitch was happening only on my phone where every time I tapped into my "liked songs" playlist, it kicked me out of the app. My iPad and laptop...

  • Casual Listener
  • Plan Free Country USA Device iPhone SE and iPad Air 2   Operating System iOS 10 My Question or Issue Originally, the glitch was happening only on my phone where every time I tapped int...
  • Eni
  • Moderator
  • 669 Views
  • 1 replies
  • 0 likes
  • 669 Views
  • 1 replies
  • 0 likes

didn't even pay for anything but I still get scammed

PlanFreeCountry DeviceSamsung Note 8Operating SystemAndroid My Question or IssueI get the app on my Samsung, I find my favorite artist, I pick the specific song but a completely different one plays? If what I hear about having to get premium is corre...

  • Casual Listener
  •   Plan Free Country   Device Samsung Note 8 Operating System Android   My Question or Issue I get the app on my Samsung, I find my favorite artist, I pick the specific song ...
  • Billy-J
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Unable to shuffle songs in playlists on mobile device - autoplays specific genre - iOS 15.5

Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put the Heavy Metal playlist in the queue. It would pla...

  • Regular
  • Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put ...
  • Leggie
  • Regular
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Just logged out - now can't find my profile!!!

Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...

  • Regular
  • Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5)   My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...
  • Leggie
  • Regular
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone Settings does not include Local Files

PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...

  • Regular
  • Plan Free/Premium Country   Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have mp3 files on the local Downloads folder on my iPhone. I would lik...
  • Yordan
  • Moderator
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album artwork not showing on .m4a files

PlanPremiumCountryAustraliaDeviceiPhone 11 Pro MaxOperating SystemiOS 14.8 My Question or IssueI managed to sync my local files from my PC to my phone but I noticed that .m4a files are missing their artwork. It shows normally on the PC and all other ...

  • Regular
  • Plan Premium Country Australia Device iPhone 11 Pro Max Operating System iOS 14.8   My Question or Issue I managed to sync my local files from my PC to my phone but I noticed that .m4a...
  • Kiril
  • Moderator
  • 3090 Views
  • 3 replies
  • 2 likes
  • 3090 Views
  • 3 replies
  • 2 likes

Anyone on an iPhone use Spotify rather than Apple Music? if so why ?

PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...

  • Regular
  •   Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...
  • jrham
  • Roadie
  • 723 Views
  • 1 replies
  • 0 likes
  • iphone 10
  • 723 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify prevents voice prompts from navigation apps like Apple Maps and Google Maps

PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...

  • Roadie
  • Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6   My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...
  • Eni
  • Moderator
  • 8079 Views
  • 5 replies
  • 0 likes
  • 8079 Views
  • 5 replies
  • 0 likes

Solved!! Songs playing outside of list

I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing automatically. Why is this happening and how can I get ...

  • Regular
  • I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing auto...
  • Leggie
  • Regular
  • 2321 Views
  • 9 replies
  • 1 likes
  • 2321 Views
  • 9 replies
  • 1 likes

Heavy Rotation is not updating

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XOperating SystemISO 12 My Heavy Rotation hasn’t updated in months. It’s full of artists and playl...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone X Operating System ISO 12 &nbsp...
  • Muskat
  • Newbie
  • 1179 Views
  • 2 replies
  • 2 likes
  • 1179 Views
  • 2 replies
  • 2 likes

Superuser Contribution Blocking a specific ad

Plan - FreeCountry - USADevice - iPhone XSOperating System - iOS 15.4.1 My Question or IssueThere is a specific snickers ad that keeps popping up every time ads come on. It has audio play in 1 ear and also has the sound of someone slurping at one poi...

  • Newbie
  • Plan - Free Country - USA Device - iPhone XS Operating System - iOS 15.4.1   My Question or Issue There is a specific snickers ad that keeps popping up every time ...
  • Alex
  • Spotify Legend
  • 3021 Views
  • 1 replies
  • 2 likes
  • Mobile
  • 3021 Views
  • 1 replies
  • 2 likes