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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407408 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278785 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178325 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry Germany DeviceiPhone XR, google miniOperating System(iOS 15.6) My Question or Issue Since a few days my google assistant won’t play music from Spotify. Yesterday I deleted the google home app and the deleted the link to Spotify to ...
Plan Premium Country Germany Device iPhone XR, google mini Operating System (iOS 15.6) My Question or Issue Since a few days my google assistant won’t play music...
337 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 15.6 My Question or IssueIf I search a song, it plays fine. However, once it is complete, Spotify will stop playing music and won’t shuffle related songs despite shuffle being enabled....
Plan Premium Country United States Device iPhone 12 Operating System iOS 15.6 My Question or Issue If I search a song, it plays fine. However, once it is complete, Spotify wi...
Spotify Legend
513 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
7640 Views
2 replies
0 likes
Plan Premium Country USA Device iPhone 8 Operating System iOS 15.5 I am unable to play downloaded music in playlist that are downloaded from an artist radio station. I can listen to playlists I've created manually in offline mode but "[Insert Any Art...
Plan Premium Country USA Device iPhone 8 Operating System iOS 15.5 I am unable to play downloaded music in playlist that are downloaded from an artist radio station.&nb...
Newbie
3317 Views
15 replies
0 likes
PlanPremiumCountry SwedenDeviceiPhone 8 and iPhone SE My Question or Issue we cant connect to our speakers anymore through spotify connect. De devices shows up but after they are selected nothing happens and then the dice gets greyed out and I can’t ...
Plan Premium Country Sweden Device iPhone 8 and iPhone SE My Question or Issue we cant connect to our speakers anymore through spotify connect. De devices shows up but af...
Casual Listener
5487 Views
20 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 15.6My Question or IssueI created my account a long time ago through Facebook somewhere around 2013. Changes have been made to the process in which it is required to be able to log...
Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 15.6 My Question or Issue I created my account a long time ago through Facebook somewhere around 2013. Changes ha...
Moderator
365 Views
1 replies
0 likes
PlanPremiumCountry Sweden Device iPhone 7Operating SystemiOS 11 My Question or Issue Since the update around Aug 21st 2018 all of my Philips Multiroom speakers SW100, SW700 and SW750 can not be connected using Spotify Connect.Using the previous versi...
Plan Premium Country Sweden Device iPhone 7 Operating System iOS 11 My Question or Issue Since the update around Aug 21st 2018 all of my Philips Multiroom speakers ...
Regular
5634 Views
13 replies
1 likes
PlanPremiumCountryPoland Device(iPhone 13 Pro max)Operating System(iOS 15.6) My Question or Issuewhen I listen to music and open twitter , while I drag the timeline down to update timeline , it makes sound in the new version from twitter , this sound...
Plan Premium Country Poland Device (iPhone 13 Pro max) Operating System (iOS 15.6) My Question or Issue when I listen to music and open twitter , while I drag the timeline down...
Moderator
3098 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 13 Pro Max, iOS 15.6Google Nest AudioOperating SystemiOS 15.6 My Question or IssueWhenever I cast my personalized playlist like “Chill mix” to a nest audio, an old version of the playlist keeps getting queued up. I’v...
Plan Premium Country USA Device iPhone 13 Pro Max, iOS 15.6 Google Nest Audio Operating System iOS 15.6 My Question or Issue Whenever I cast my personalized playlist like “C...
Casual Listener
436 Views
2 replies
0 likes
PlanFreeCountryIndiaDeviceIphone13Operating SystemIos15.6 My Question or Issueradio feature of spotify not showing in ios version of my app but with same id and same subscription (free) feature showing in my android macbook and windows devices.
Plan Free Country India Device Iphone13 Operating System Ios15.6 My Question or Issue radio feature of spotify not showing in ios version of my app but with same id and same subscrip...
Not applicable
350 Views
1 replies
0 likes
Plan PremiumFree/Premium PremiumCountry USA Device iPhone 10, IOS 15.5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis keeps happening every few months and ALWAYS when...
Plan Premium Free/Premium Premium Country USA Device iPhone 10, IOS 15.5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc....
Moderator
814 Views
5 replies
0 likes
PlanFreeCountryAustraliaDeviceiPhone 13 miniOperating SystemiOS 15.5 15.6 (I recently updated and the error still occurs) My Question or IssueI found incorrect lyrics for a track and tried to use the flag icon on the iOS app. As soon as I tap the ico...
Plan Free Country Australia Device iPhone 13 mini Operating System iOS 15.5 15.6 (I recently updated and the error still occurs) My Question or Issue I found incorrect lyrics for a t...
Casual Listener
3171 Views
13 replies
3 likes
PlanFreeCountryCanadaDeviceiPod touch 7th generationOperating SystemiOS 15.6My Question or IssueI’m trying to use the web player on my browser which is set to desktop site but it doesn’t work it either reloads over and over or shows error-dialog.gene...
Plan Free Country Canada Device iPod touch 7th generation Operating System iOS 15.6 My Question or Issue I’m trying to use the web player on my browser which is set to desktop site but it do...
Regular
2256 Views
6 replies
0 likes
This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro. When listening to music through either bluetooth or just the speaker on my iPhone and placing the phone on a wireless charger (brand doesn't matter, I've tried A...
This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro. When listening to music through either bluetooth or just the speaker on my iPhone and placing the pho...
Visitor
12649 Views
31 replies
10 likes
If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly. After returning to the app, pressing play restarts the song from the beginning. Also, this only happens when I try to lis...
If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly. After returning to the app, pressing play restarts the song from...
Moderator
850 Views
3 replies
0 likes
Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Moderator
373 Views
1 replies
0 likes
PlanPremiumCountryUnited StateDeviceiPhone XROperating SystemLatest iOS as of 5/18/22 My Question or IssueWhy did Spotify add a dark overlay to its canvas videos? I like to screen record these canvas videos and share them to my instagram, but now tha...
Plan Premium Country United State Device iPhone XR Operating System Latest iOS as of 5/18/22 My Question or Issue Why did Spotify add a dark overlay to its canvas videos? I ...
Newbie
6673 Views
16 replies
8 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
276 Views
1 replies
0 likes
PlanPremiumCountryGibraltarDeviceiPhone 13 Pro MaxOperating SystemiOS 15.6 Music randomly stops playing and app gets stuck. Has been happening for the last couple of weeks.
Plan Premium Country Gibraltar Device iPhone 13 Pro Max Operating System iOS 15.6 Music randomly stops playing and app gets stuck. Has been happening for the las...
Moderator
494 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify track stops playing after a few seconds into the song and to play the song again, i h...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Moderator
24601 Views
11 replies
2 likes
