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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65872 Views
  • 16 replies
  • 37 likes
  • 65872 Views
  • 16 replies
  • 37 likes

Superuser Contribution No sé reflejo el pago en mi aplicación, solo en el portal web

Pague mi cuenta con tarjeta del Oxxo ayer por la tarde, pero no sé reflejo en la aplicación, aún me aparece que pague por una premium, pero ya la pague.Si se cobro la tarjeta ya que me aparece error cuando trato de corregir

  • Visitor
  • Pague mi cuenta con tarjeta del Oxxo ayer por la tarde, pero no sé reflejo en la aplicación, aún me aparece que pague por una premium, pero ya la pague. Si se cobro la tarjeta ya que me aparece erro...
  • OscarDC
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Apple watch spotify app not showing updated podcast uploads when using cellular & CONNECTION DROPS

PlanPremiumCountryUSA DeviceAPPLE WATCH SE, IPHONE SE 2020, AIRPODS PROOperating SystemWatch OS: 8.5.1, iOS 15.4.1, Airpods Pro 4c165 My Question or IssueISSUE #1: Apple watch spotify app not showing updated podcast uploads when using cellular. Only ...

  • Casual Listener
  •   Plan Premium Country USA   Device APPLE WATCH SE, IPHONE SE 2020, AIRPODS PRO Operating System Watch OS: 8.5.1, iOS 15.4.1, Airpods Pro 4c165   My Question or Issue ISSUE...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Superuser Contribution Edit button

PlanFreeCountryiphone 6s PlusiOS 14.2 I saw that you could change the cover of your playlist on your iPhone. But when I try and do that I click the three dots and the edit button that you should click is not there. I tried to delete the app then rein...

  • Newbie
  •   Plan Free Country iphone 6s Plus iOS 14.2   I saw that you could change the cover of your playlist on your iPhone. But when I try and do that I click the three dots and the edit bu...
  • kate417
  • Newbie
  • 1190 Views
  • 2 replies
  • 1 likes
  • 1190 Views
  • 2 replies
  • 1 likes

Spotify plays wrong version of song

Spotify plays wrong version. When i ask "play shake it off by Taylor swift" it plays a cover. Even if I say "play shake it off by Taylor swift original version" it plays the cover. It works when I ask it to play on YouTube music. Is there a fix for t...

  • Newbie
  • Spotify plays wrong version.  When i ask "play shake it off by Taylor swift" it plays a cover. Even if I say "play shake it off by Taylor swift original version" it plays the cover.  It w...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS][Browse] Fix shuffle state getting stuck

I've noticed an inconsistent shuffle behavior on the iOS app. I frequently switch between listening to playlists and albums. When shuffling songs in a playlist, the shuffle behavior carries over unexpectedly sometimes when listening to albums. How to...

  • Casual Listener
  • I've noticed an inconsistent shuffle behavior on the iOS app. I frequently switch between listening to playlists and albums. When shuffling songs in a playlist, the shuffle behavior carries over unex...
  • OscarDC
  • Moderator
  • 1310 Views
  • 3 replies
  • 0 likes
  • Browse
    iOS
  • 1310 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo cambiar o pausar las canciones

Tengo el Plan Familiar de Spotify y con una persona de ese plan comparto una playlist, ambos tenemos iPhones y de pronto la barra de controles desapareció en nuestra playlist. Es algo molesto porque no podemos pausar, cambiar de canción ni hacer nada...

  • Casual Listener
  • Tengo el Plan Familiar de Spotify y con una persona de ese plan comparto una playlist, ambos tenemos iPhones y de pronto la barra de controles desapareció en nuestra playlist. Es algo molesto porque ...
  • Jeremy
  • Spotify Legend
  • 1684 Views
  • 2 replies
  • 0 likes
  • 1684 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files on iPad

HELP!!! I have a party tomorrow night and I just found that I couldn't copy local files onto my iPad from my Windows Laptop like I have previously been able to do on my Samsung J3. I have a lot of local files so I really need a fix. I know it has not...

  • Gig Goer
  • HELP!!!   I have a party tomorrow night and I just found that I couldn't copy local files onto my iPad from my Windows Laptop like I have previously been able to do on my Samsung J3. I have a ...
  • Vasil
  • Moderator
  • 5361 Views
  • 7 replies
  • 0 likes
  • 5361 Views
  • 7 replies
  • 0 likes

Can’t listen in my location

I try to listen to the Joe Rogan podcast, his episode with Bill Maher, and I get an error that says “We’re not able to play this content in you current location.” I own this premium account.

  • Visitor
  • I try to listen to the Joe Rogan podcast, his episode with Bill Maher, and I get an error that says “We’re not able to play this content in you current location.” I own this premium account.
  • trinankas
  • Newbie
  • 633 Views
  • 3 replies
  • 3 likes
  • 633 Views
  • 3 replies
  • 3 likes

music doesn’t play when connected to bluetooth deceive

Whether i’m connected to my car or my AirPods my music will be playing and suddenly stop. It says it’s still playing the progress bar of the song does not move. I haven’t noticed if it does this when i’m just listening through speakers, but if i’m co...

  • Newbie
  • Whether i’m connected to my car or my AirPods my music will be playing and suddenly stop. It says it’s still playing the progress bar of the song does not move. I haven’t noticed if it does this when...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Why is enhance suddenly picking songs in a different language?

Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It only seems to be doing this on 1 playlist. I got it to...

  • Newbie
  • Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It onl...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Superuser Contribution [ALL Platforms] Again no volume control cross-device phone to phone

PlanPremiumCountry Device(iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines)Operating System(iOS 15.4, Android, Windows 10,etc.) Again we've lost [Spotify Connect] remote volume control between phone to phone...

  • Music Fan
  • Plan Premium Country   Device (iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines) Operating System (iOS 15.4, Android, Windows 10,etc.)   ...
  • Jeremy
  • Spotify Legend
  • 550 Views
  • 5 replies
  • 1 likes
  • 550 Views
  • 5 replies
  • 1 likes

Superuser Contribution Musics stops after 5 seconds

PremiumCanadaiPhone X My Question or Issue:When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minutes before trying again. Even when I’m connected on a Bluetooth device I ...

  • Visitor
  • Premium Canada iPhone X    My Question or Issue: When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minut...
  • Davis134
  • Newbie
  • 533 Views
  • 2 replies
  • 0 likes
  • 533 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution iPhone local file downloads fail

PlanPremiumCountryUSDeviceiPhone 12Operating SystemiOS 15.3.1 My Question or IssueI cannot download my local files to my phone. I have walked through the basics given in other forums. I have even done a clean uninstall on my iPhone. In the playlist i...

  • Casual Listener
  •   Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1   My Question or Issue I cannot download my local files to my phone. I have walked through the basics given...
  • Vasil
  • Moderator
  • 1355 Views
  • 6 replies
  • 0 likes
  • 1355 Views
  • 6 replies
  • 0 likes

Sound quality

PlanPremiumCountryIndia Device(Samsung Galaxy S10)Operating System(Android) My Question or IssueI have a premium subscription, i set all my settings at high, but inspit of that when i listen the similar song on Apple music i found, Apple music provid...

  • Visitor
  •   Plan Premium Country India   Device (Samsung Galaxy S10) Operating System (Android)   My Question or Issue I have a premium subscription, i set all my settings at high, b...
  • Amayy
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Sound Quality
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! JRE Podcast player on iOS repeatedly restarting episode when you leave app

PlanFreeCountryUnited StatesDeviceiPhone 11 Pro MaxOperating SystemiOS 14.8.1 (happens for a good friend of mine on iOS 15) My Question or Issuehttps://vimeo.com/698781327See above online video for example.Whenever you move the Spotify application to...

  • Casual Listener
  •   Plan Free Country United States Device iPhone 11 Pro Max Operating System iOS 14.8.1 (happens for a good friend of mine on iOS 15)   My Question or Issue https://vimeo.com/6987...
  • jimmyboy789
  • Casual Listener
  • 1188 Views
  • 3 replies
  • 0 likes
  • 1188 Views
  • 3 replies
  • 0 likes

Superuser Contribution Group session drops when switching to airplay

When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remain in sync

  • Casual Listener
  • When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remai...
  • Kiril
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Please fix airplay video streaming on Roku

There are several issues when playing a video podcast via airplay to a Roku device.First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure that wasn’t the issue. I’m running at 625 Mbps, so it...

  • Visitor
  • There are several issues when playing a video podcast via airplay to a Roku device. First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure ...
  • OscarDC
  • Moderator
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Local Files Sync Issue

PlanPremiumCountryUnited StatesDevice(iPhone 7) My Question or IssueI recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. My computer runs them perfectly fine, and other certain local file songs ...

  • Newbie
  • Plan Premium Country United States Device (iPhone 7)   My Question or Issue I recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. M...
  • Kiril
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossibilitado de download

sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei este mês, já tentei de tudo e nada ainda de resultado...

  • Visitor
  • sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei es...
  • Kiril
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

How can I play Spotify on an iPhone 5c?

PlanPremiumCountryUnited StatesDeviceiPhone 5cOperating SystemiOS 10 I have an older (5c) iPhone that I'm using just as a music player. I can't put the Spotify app on it, because it requires iOS 12+. How can I do this? I can't believe that none of th...

  • Visitor
  • Plan Premium Country United States Device iPhone 5c Operating System iOS 10   I have an older (5c) iPhone that I'm using just as a music player.  I can't put the Spotify app on it,...
  • Billy-J
  • Spotify Star
  • 10066 Views
  • 3 replies
  • 1 likes
  • 10066 Views
  • 3 replies
  • 1 likes