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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223606 Views

53 replies

13 likes

  • 223606 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150406 Views

506 replies

108 likes

  • 150406 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105824 Views

19 replies

38 likes

  • 105824 Views
  • 19 replies
  • 38 likes

Superuser Contribution [IOS iPhone] Unable to play downloaded music in offline mode

I’m having this problem with my normal playlists that I have every single song downloaded and have had for years. Now all of a sudden 90% of my downloaded songs WILL NOT even start playing while offline. This issue is very annoying as I’ve not long a...

Visitor

I’m having this problem with my normal playlists that I have every single song downloaded and have had for years. Now all of a sudden 90% of my downloaded songs WILL NOT even start playing while offl...

Vasil

Moderator

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

any benefit to updating the app to latest version?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Device(iPhone XR Operating System(iOS 14.8.1 (Spotify Version) 8.6.98.1447 My Question or IssueAt the time of thi...

Music Fan

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device (iPhone XR  Operating System (iO...

MateusM

Spotify Star

989 Views

1 replies

0 likes

  • 989 Views
  • 1 replies
  • 0 likes

Horrible warping sound when skipping through a song

PlanPremium CountryCanada DeviceiPhone 12 Pro Max Operating SystemiOS 14 My Question or IssueWhen skipping through parts of a song from the Lyrics tab I now encounter probably the worst, ear-rending sound I've heard in a music app. Like every lyric a...

Music Fan

Plan Premium   Country Canada   Device iPhone 12 Pro Max   Operating System iOS 14   My Question or Issue When skipping through parts of a song from the Lyrics tab I ...

545 Views

0 replies

2 likes

  • 545 Views
  • 0 replies
  • 2 likes

Airpods 3 - Sound cut off from one earphone!

PlanPremiumCountryTurkeyDeviceiPhone 11Operating SystemiOS 15.5 My Question or Issue HelloLast February I bought Airpods 3 from Amazon. I used it without having any issues until three months. However, while I was listening to music on Spotify, I had ...

Newbie

  Plan Premium Country Turkey Device iPhone 11 Operating System iOS 15.5   My Question or Issue   Hello Last February I bought Airpods 3 from Amazon. I used it without hav...

441 Views

0 replies

0 likes

AirPods
  • 441 Views
  • 0 replies
  • 0 likes

Superuser Contribution Only half my local files syncing

When I try syncing my local files from my laptop to my iPhone it will only sync half of them, usually I get all or none syncing, the files are all good as I've used them on spotify before but they unsync themselves.I've tried moving the files to a ne...

Casual Listener

When I try syncing my local files from my laptop to my iPhone it will only sync half of them, usually I get all or none syncing, the files are all good as I've used them on spotify before but they un...

Dian

Spotify Legend

812 Views

5 replies

0 likes

  • 812 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I’m unable to play certain podcasts

A few of my podcasts refuse to play, I’ve logged out and back in, I’ve deleted and redownloaded the app, I’ve restarted my phone, I even logged out deleted the app restarted my phone redownloaded the app and logged in and it still doesn’t work. I hav...

Casual Listener

A few of my podcasts refuse to play, I’ve logged out and back in, I’ve deleted and redownloaded the app, I’ve restarted my phone, I even logged out deleted the app restarted my phone redownloaded the...

Kiril

Moderator

719 Views

4 replies

0 likes

  • 719 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify connect to sonos

Using spotify connect with Sonos instead of setup spotify on Sonos app, can I leave the house with my phone? Music stop or continue playing? Thanks

Visitor

Using spotify connect with Sonos instead of setup spotify on Sonos app, can I leave the house with my phone? Music stop or continue playing? Thanks

Vasil

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not downloading under their name

Hi On my iPhone Spotify account some of my downloaded podcasts are stored with their logo beside them. Others are dumped under a generic "Downloaded" icon. These are unsearchable by my watch. How can I ensure that all downloaded podcasts have their c...

Regular

Hi On my iPhone Spotify account some of my downloaded podcasts are stored with their logo beside them. Others are dumped under a generic "Downloaded" icon. These are unsearchable by my watch. How c...

OscarDC

Moderator

1118 Views

6 replies

0 likes

  • 1118 Views
  • 6 replies
  • 0 likes

Superuser Contribution iOS app Asks "Add to Playlist Again" when song wasn't there

Behavior: Shazam a song, search in Spotify, add to playlist, select playlist and it acts like it was already in the play list: "Add to Playlist Again?"It adds it and still asks you if you want to add it again, it makes no sense. If you switch up whic...

Newbie

Behavior: Shazam a song, search in Spotify, add to playlist, select playlist and it acts like it was already in the play list: "Add to Playlist Again?" It adds it and still asks you if y...

Dian

Spotify Legend

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Screen rotation for video changes after ads

PlanPremiumCountryUnited States DeviceiPhone 11Operating SystemiOS 15.1 My Question or IssueWhen listening to a podcast (JRE in this case) I have the phone rotated horizontally to watch the video. When ads start the rotation goes to portrait, but aft...

Casual Listener

Plan Premium Country United States   Device iPhone 11 Operating System iOS 15.1   My Question or Issue When listening to a podcast (JRE in this case) I have the phone rotated hor...

Jeremy

Spotify Legend

842 Views

3 replies

1 likes

  • 842 Views
  • 3 replies
  • 1 likes

Superuser Contribution iMessage app removed

Apple iPhone XS Max and iPad Pro 12.3 2018iOS 13.5Spotify Premium Fsmily Account The Spotify iMessage add on has disappeared so you can no longer search for songs and add them to messages within the iMessage app. there are a couple of other posts abo...

Music Fan

Apple iPhone XS Max and iPad Pro 12.3 2018 iOS 13.5 Spotify Premium Fsmily Account   The Spotify iMessage add on has disappeared so you can no longer search for songs and add them to message...

futureblast

Music Fan

11274 Views

9 replies

15 likes

apple
Functionality
iMessage
iOS
  • 11274 Views
  • 9 replies
  • 15 likes

Superuser Contribution THIS IS SERIOUS !

Please help man! Make the app normal ! I used to love this app but now I just hate this UI. All my playlists are now shuffled and I can’t select a random song from them. I can’t even scroll through the lyrics of a song playing. None of it was there i...

Visitor

Please help man! Make the app normal ! I used to love this app but now I just hate this UI. All my playlists are now shuffled and I can’t select a random song from them. I can’t even scroll through t...

Novy

Moderator

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch pauses my music when it is bumped

PlanPremiumCountryUSADeviceiPhone 8, Apple Watch series 5, Airpods My Question or IssueI started having this issue a few weeks ago where anytime I would touch or bump my watch, wearing it or not, while listening to Spotify, it would disconnect from m...

Regular

  Plan Premium Country USA Device iPhone 8, Apple Watch series 5, Airpods   My Question or Issue I started having this issue a few weeks ago where anytime I would touch or bump my ...

Pharoe

Visitor

6482 Views

24 replies

6 likes

  • 6482 Views
  • 24 replies
  • 6 likes

Superuser Contribution Album Art not showing up properly under “your library”

Scrolling through “your library” more than half of my album covers only show a grey cd instead of the cover art. But when I tap into the albums they show up correctly. PlanDuo Device(iPhone 13)

Casual Listener

Scrolling through “your library” more than half of my album covers only show a grey cd instead of the cover art. But when I tap into the albums they show up correctly.   Plan Duo   Dev...

Dian

Spotify Legend

4710 Views

6 replies

0 likes

  • 4710 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps switching to Radio

Sometimes it randomly, in the middle of a song, skips a few songs and then switches from the previous playlist I've listened to, to radio instead. Is there a way to fix this?

Casual Listener

Sometimes it randomly, in the middle of a song, skips a few songs and then switches from the previous playlist I've listened to, to radio instead. Is there a way to fix this?

Jeremy

Spotify Legend

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Superuser Contribution recently played

PlanPremiumDeviceiPhone 11Operating SystemiOS 15 My Question or Issuethere is 7 albums and playlists on my recently played section that have been staying there for months now, after them there is albums that i actually played recently. is there any w...

Casual Listener

  Plan Premium Device iPhone 11 Operating System iOS 15   My Question or Issue there is 7 albums and playlists on my recently played section that have been staying there for months...

Alex

Spotify Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

playlist edit

I came up with an idea for playlists. First of all could you add the 3 dots to add playlists to que and stuff to your liked songs. Also, could you add a feature where if you press on the 3 dots of a playlist (also in your liked songs) there is an opt...

Visitor

I came up with an idea for playlists.   First of all could you add the 3 dots to add playlists to que and stuff to your liked songs.   Also, could you add a feature where if you press o...

367 Views

0 replies

0 likes

blend playlist
Blends
Ideas
  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs aren’t playing offline

My downloaded songs won’t play offline. They show up under downloaded playlists. Each playlist and song has the green download button. Even on offline mode they won’t play. What’s the point in paying for premium and not being able to use this feature...

Visitor

My downloaded songs won’t play offline. They show up under downloaded playlists. Each playlist and song has the green download button. Even on offline mode they won’t play. What’s the point in paying...

Dian

Spotify Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Solved!! Playlist covers change back

I have removed pictures I had saved as playlist covers, but the 4 album cover collage is not showing up on my iphone? can anyone help me with this?

Casual Listener

I have removed pictures I had saved as playlist covers, but the 4 album cover collage is not showing up on my iphone? can anyone help me with this?

felicia4

Visitor

12648 Views

4 replies

0 likes

  • 12648 Views
  • 4 replies
  • 0 likes