Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247188 Views

27 replies

5 likes

  • 247188 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

132355 Views

119 replies

13 likes

Other
  • 132355 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3393 Views

0 replies

0 likes

iOS
  • 3393 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310203 Views

62 replies

16 likes

  • 310203 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133852 Views

19 replies

38 likes

  • 133852 Views
  • 19 replies
  • 38 likes

Superuser Contribution Songs don’t play unless they have been liked

PlanPremiumCountryUSDeviceIPhone 11Operating SystemiOS 13.6Question or IssueWhen I go to an album to play a song that has not been downloaded it won’t play. It gets stuck in a screen like the first picture I attached. However I can like and then imme...

Visitor

Plan Premium Country US Device IPhone 11 Operating System iOS 13.6 Question or Issue When I go to an album to play a song that has not been downloaded it won’t play. It gets stuck in a scree...

Espinator

Newbie

18951 Views

39 replies

12 likes

  • 18951 Views
  • 39 replies
  • 12 likes

Superuser Contribution spotify only plays the first 10 seconds of most songs

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or Issuespotify will only play the first ten seconds of most all of my songs. i have them all downloaded but spotify still won’t work, even when i connect to wifi.

Visitor

Plan Premium Country USA Device iPhone 6s Operating System iOS 13.5.1   My Question or Issue spotify will only play the first ten seconds of most all of my songs. i have them all downl...

Alex

Spotify Legend

12298 Views

9 replies

0 likes

  • 12298 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify offline music only download when the phone is unloked

PlanPremium DeviceiPhone 11 pro maxOperating System(iOS 13.3.1 My Question or Issue When In settings I go to Music Quality, in Download section there is this message: “Please Keep Spotify Open And Your screen unlocked. Downloads will pause If your de...

Casual Listener

Plan Premium   Device iPhone 11 pro max Operating System (iOS 13.3.1   My Question or Issue   When In settings I go to Music Quality, in Download section there is this messag...

SilSpoti

Music Fan

5536 Views

3 replies

0 likes

  • 5536 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle multiple playlists

PlanPremiumCountryUnited States DeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn desktop, you can take 2 (or more) playlists, add them to a folder and use that to shuffle them together. Why can’t I do this on mobile? It’s a great feature,...

Regular

Plan Premium Country United States  Device iPhone 12 Operating System iOS 15   My Question or Issue On desktop, you can take 2 (or more) playlists, add them to a folder and use th...

Yordan

Moderator

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming with WatchOS 9 broken

PlanPremiumCountryGermanyDeviceApple Watch Series 6 CellularOperating SystemWatchOS 9b7 My Question or Issue I know that WatchOS 9 is still in beta but as we are already on b7 this issue might make it into the production version. When streaming Spoti...

Newbie

Plan Premium Country Germany Device Apple Watch Series 6 Cellular Operating System WatchOS 9b7   My Question or Issue   I know that WatchOS 9 is still in beta but as we are alrea...

Steds

Newbie

4589 Views

8 replies

5 likes

  • 4589 Views
  • 8 replies
  • 5 likes

Superuser Contribution Missing top genres

PlanPremiumCountryCanadaDeviceiPhone 13pro max Operating SystemiOS 15.3 My Question or IssueMy top genres on the search page seemed to have disappeared and will not come back and I’m not sure why and what to do. Can anyone help me out? Thank you!

Newbie

Plan Premium Country Canada Device iPhone 13pro max  Operating System iOS 15.3   My Question or Issue My top genres on the search page seemed to have disappeared and will not come...

Dylanlebel

Casual Listener

6703 Views

8 replies

0 likes

  • 6703 Views
  • 8 replies
  • 0 likes

recently played artists and playlist don’t show up on the mobile app

Why does “recently played” whether it be artist or playlistit not show up on the app like it does on the desktop, like it used to before the most recent app update. I have deleted, restarted, cleared cache. Still nothing.

Casual Listener

Why does “recently played” whether it be artist or playlistit not show up on the app like it does on the desktop, like it used to before the most recent app update. I have deleted, restarted, cleared...

bdinator

Regular

964 Views

3 replies

3 likes

  • 964 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution spotify is not working on the ipad 2

Please fix the problem with that spotify is not working on the ipad 2, otherwise you will lose many customers on such ignorance of their customers.

Regular

Please fix the problem with that spotify is not working on the ipad 2, otherwise you will lose many customers on such ignorance of their customers.

Primoris

Regular

10497 Views

10 replies

2 likes

  • 10497 Views
  • 10 replies
  • 2 likes

Superuser Contribution Automatic log in when I download Spotify

PlanFreeCountryUSADeviceiPhone IssueWhen I download Spotify on a device in my iCloud, and open the app, it is automatically logged into my Spotify account, without me having to input my email and password. I do not have Spotify linked to my iCloud or...

Newbie

Plan Free Country USA Device iPhone   Issue When I download Spotify on a device in my iCloud, and open the app, it is automatically logged into my Spotify account, without me having to i...

Eni

Moderator

3249 Views

1 replies

0 likes

  • 3249 Views
  • 1 replies
  • 0 likes

Offline Streaming

PlanPremiumCountryAustriaDevice(iPhone XR)Operating System(iOS 16) My Question or IssueMusic I have downloaded won't work when I'm offline. Any of you had or has this problem?

Newbie

Plan Premium Country Austria Device (iPhone XR) Operating System (iOS 16)   My Question or Issue Music I have downloaded won't work when I'm offline. Any of you had or has this problem...

MateusM

Spotify Star

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist

PlanPremiumCountrySanta AnaDeviceiPhone 12Operating SystemiOS 16 My Question or IssueI made a playlist on my pc and added all the songs to it, but when I went to mobile, none of the songs are in the playlist.

Newbie

Plan Premium Country Santa Ana Device iPhone 12 Operating System iOS 16   My Question or Issue I made a playlist on my pc and added all the songs to it, but when I went to mobile, none...

Yordan

Moderator

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will he get notified if i am logged in without pressing play?

Hey there,So my partner has logged into his spotify account on my phone recently while also being logged in on his own phone.I can still see what he is listening to through my device as his account is still logged in on my phone.I just wanted to know...

Newbie

Hey there, So my partner has logged into his spotify account on my phone recently while also being logged in on his own phone. I can still see what he is listening to through my device as his accou...

Dian

Spotify Legend

4523 Views

1 replies

0 likes

  • 4523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops and starts playing by its self

Recently the Spotify app on my iPhone 6+ has developed a mind of its own to the point that it's basically unusable. It's constantly stopping, starting or skipping songs by its self. When it does this it plays the 3 tones it plays when you press the p...

Newbie

Recently the Spotify app on my iPhone 6+ has developed a mind of its own to the point that it's basically unusable. It's constantly stopping, starting or skipping songs by its self. When it does this...

Dian

Spotify Legend

2045 Views

3 replies

2 likes

  • 2045 Views
  • 3 replies
  • 2 likes

Superuser Contribution Now Playing not syncing when playing from Next in Queue

Now Playing not syncing when playing from Next in Queue, and Next in Queue not syncing between devices. Now Playing does appear to work when playing from Next From and Next From does appear to sync when songs change, but Now Playing from Next in Queu...

Visitor

Now Playing not syncing when playing from Next in Queue, and Next in Queue not syncing between devices. Now Playing does appear to work when playing from Next From and Next From does appear to sync w...

user-removed

Not applicable

1248 Views

7 replies

0 likes

  • 1248 Views
  • 7 replies
  • 0 likes

Cannot like songs

PlanPremium StudentUSA DeviceiPhone 13 Max ProOperating SystemiOS 16 My Question or IssueI use to be able to Like songs but now it only lets me Add to Playlist and I can't add any songs to my liked playlist. Is there something I need to change to fix...

Visitor

Plan Premium Student USA   Device iPhone 13 Max Pro Operating System iOS 16   My Question or Issue I use to be able to Like songs but now it only lets me Add to Playlist and I can...

jasonbeyers

Casual Listener

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since last update in sep 2022 my spotify does'nt work anymore

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution 滑开背景播放闪退

每当我点开专辑封面想要添加喜欢或者改变顺序播放时就会闪退PlanPremiumCountry菲律宾Device(iPhone 12 )Operating System(iOS 15) My Question or Issue点开底下一栏就会闪退,今早还更新至最新版本,依旧未解决

Regular

每当我点开专辑封面想要添加喜欢或者改变顺序播放时就会闪退 Plan Premium Country 菲律宾 Device (iPhone 12 ) Operating System (iOS 15)   My Question or Issue 点开底下一栏就会闪退,今早还更新至最新版本,依旧未解决  

Lyubka

Moderator

3532 Views

11 replies

0 likes

  • 3532 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Playback Stopped

The playback on device stops whenever you reopen the app. The playback bar doesn’t show when you get back into the app to restart the music. None of the below information is required. However, the more you provide the easier it will be for us to try ...

Casual Listener

The playback on device stops whenever you reopen the app. The playback bar doesn’t show when you get back into the app to restart the music.    None of the below information is required...

Dian

Spotify Legend

978 Views

3 replies

0 likes

  • 978 Views
  • 3 replies
  • 0 likes