Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 401709 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It's really annoying to add each song to a playlist. How can I just add it? There's a download on top of albums but it will download all songs and I need only one. There's no plus sign next to each songs like Apple Music, that would've saved a lot of...
Visitor
It's really annoying to add each song to a playlist. How can I just add it? There's a download on top of albums but it will download all songs and I need only one. There's no plus sign next to each s...
Dian
Spotify Legend
19431 Views
6 replies
0 likes
Sometimes I go to readjust my AirPods which activates the touch button on it. This would be okay and not a problem but it is because Spotify keeps playing the songs as if I'm on the app. The touch button means play/stop so it plays the songs, but I d...
Casual Listener
Sometimes I go to readjust my AirPods which activates the touch button on it. This would be okay and not a problem but it is because Spotify keeps playing the songs as if I'm on the app. The touch bu...
Loxer
Community Legend
11467 Views
3 replies
0 likes
PlanPremiumCountryUK DeviceiPhone XROperating SystemiOS 15.5 My Question or IssueI work on an offshore oil rig far from any cellular network so rely on WiFi only. The internet isn't the greatest for all onboard to start with but I can't understand wh...
Newbie
Plan Premium Country UK Device iPhone XR Operating System iOS 15.5 My Question or Issue I work on an offshore oil rig far from any cellular network so rely on WiFi only. The ...
Loxer
Community Legend
349 Views
1 replies
0 likes
When trying to connect Spotify with my TouchTunes app account, the Spotify website comes up with an error page and is then stuck on it. I’ve tried connecting/logging in to Spotify both via email and through Facebook but I’m taken to the same error pa...
Casual Listener
When trying to connect Spotify with my TouchTunes app account, the Spotify website comes up with an error page and is then stuck on it. I’ve tried connecting/logging in to Spotify both via e...
rocco165
Visitor
7501 Views
16 replies
2 likes
PlanPremiumCountryUnited Kingdom DeviceiPhone 8 Operating Systemios 14 My Question or Issuei have 10 000 + songs in my “liked songs” and i can not play them directly / even use shuffle play. i’m not sure why, maybe cause my library is too large? idk ...
Newbie
Plan Premium Country United Kingdom Device iPhone 8 Operating System ios 14 My Question or Issue i have 10 000 + songs in my “liked songs” and i can not play them...
Eni
Moderator
17143 Views
14 replies
0 likes
PlanPremiumCountryIndonesiaDeviceIphone XOperating SystemiOS 15.6 My Question or Issuemy canvas menu won't show on my Spotify account please check i already link my Spotify account with my Spotify artist.
Newbie
Plan Premium Country Indonesia Device Iphone X Operating System iOS 15.6 My Question or Issue my canvas menu won't show on my Spotify account please check i already link my Spotify a...
Alex
Spotify Legend
380 Views
1 replies
0 likes
I am looking to buy an old iPhone. Which iPhone is the oldest I can buy, and still be able to get a functioning spotify-app? It is okay if I don't get to download the newest version - i just need a functioning one. Will an iPhone 6 be okay?
Visitor
I am looking to buy an old iPhone. Which iPhone is the oldest I can buy, and still be able to get a functioning spotify-app? It is okay if I don't get to download the newest version - i just need a f...
Dian
Spotify Legend
1368 Views
1 replies
0 likes
Hey guys, I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the game. Restarting my iPhone and just turning off the sound ingame...
Newbie
Hey guys, I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the...
Alex
Spotify Legend
1982 Views
2 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. First, I am "technology challenged." A genuine dolt. But here is my question. I have a ...
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay. F...
Eni
Moderator
314 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemIOS 14.6 My Question or IssueThis has happened just after the recent update to Spotify on IOS and it’s making the app unusable. Recently my music hasn’t been playing correctly, when a song...
Casual Listener
Plan Premium Country United States Device iPhone XR Operating System IOS 14.6 My Question or Issue This has happened just after the recent update to Spotify on IOS and it’s making th...
AdamDamon
Community Legend
1162 Views
5 replies
0 likes
PlanFreeCountryUS Device(iphone 13 pro max)For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation to collaborate on a playlist and that isn’t what i want.
Newbie
Plan Free Country US Device (iphone 13 pro max) For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation ...
Elena
Moderator
397 Views
1 replies
0 likes
hi there i just recently purchased an iphone 13 pro and im having trouble opening up my spotify, it always leads to black screen only. i have latest os and app. ive also tried restarting, uninstalling and installing again many times but its still not...
Newbie
hi there i just recently purchased an iphone 13 pro and im having trouble opening up my spotify, it always leads to black screen only. i have latest os and app. ive also tried restarting, un...
Alex
Spotify Legend
615 Views
1 replies
1 likes
Hey Spotify team, I LOVE you AppleTV app, but there is one serious, device ruining behavior it has. I have an OLED TV and for whatever reason, your app will not let the screensaver kick in. I have to back all the way out to the home screen to get it ...
Visitor
Hey Spotify team, I LOVE you AppleTV app, but there is one serious, device ruining behavior it has. I have an OLED TV and for whatever reason, your app will not let the screensaver kic...
okEric
Music Fan
2828 Views
4 replies
7 likes
as title says pretty much. In a group listening session I’ll glance at the queue to see what songs coming on next then right as the current song ends Spotify shuffles the playlist and plays a random song. This only seems to happen when I’m doing a gr...
Visitor
as title says pretty much. In a group listening session I’ll glance at the queue to see what songs coming on next then right as the current song ends Spotify shuffles the playlist and plays a random ...
Vasil
Moderator
355 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 15.6My Question or IssueSince the app updatemy phone downloaded on on 7/24, new episodes of my podcasts do not appear. The blue dot appears on the home screen but the new episodes will not show ...
Newbie
Plan Premium Country USA Device iPhone 13 Operating System iOS 15.6 My Question or Issue Since the app updatemy phone downloaded on on 7/24, new episodes of my podcasts do not appear. The bl...
CarlosE
Spotify Legend
859 Views
1 replies
0 likes
PremiumUK DeviceiPhone XS (Model: NT9H2ZD/A)256GB (188GB available) Operating SystemiOS 15.6 My Question or IssueI took a flight yesterday, and had downloaded my music.On the flight I enabled Airplane mode (Bluetooth only)Started SpotifyBegan listeni...
Casual Listener
Premium UK Device iPhone XS (Model: NT9H2ZD/A) 256GB (188GB available) Operating System iOS 15.6 My Question or Issue I took a flight yesterday, and had downloaded my ...
CarlosE
Spotify Legend
946 Views
4 replies
0 likes
PlanPremium CountryTurkey Device(iPhone 12 Mini, Asus X541-UJ GO453 Laptop, JBL Go3) Operating System(iOS 15.6, Windows 10) My Question or IssueHi,Can I simultaneously play music on my iPhone, Windows computer and JBL wireless speaker? When I start a...
Regular
Plan Premium Country Turkey Device (iPhone 12 Mini, Asus X541-UJ GO453 Laptop, JBL Go3) Operating System (iOS 15.6, Windows 10) My Question or Issue Hi, Can ...
Dian
Spotify Legend
464 Views
1 replies
0 likes
Hello, sorry for the mistakes, english is not my first language. i'm from France, i use spotify premium duo and i have an iPhone 11. Since today my spotify bug, i mean its ALWAYS the same song that come. i can listen to a song of another artist but t...
Newbie
Hello, sorry for the mistakes, english is not my first language. i'm from France, i use spotify premium duo and i have an iPhone 11. Since today my spotify bug, i mean its ALWAYS th...
Dian
Spotify Legend
697 Views
1 replies
0 likes
I started playing a playlist in shuffle mode, and realized it's going in alphabetical order. Has anyone seen this before?
Visitor
I started playing a playlist in shuffle mode, and realized it's going in alphabetical order. Has anyone seen this before?
R3tr0w4v3
Newbie
2666 Views
3 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 13 Pro)Operating System(iOS 15.5) My Question or Issuewhen playing music over data it now regularly stops or glitches for about 3-5secs even when i have a full signal and it’s now driving me nuts. I’ve rebooted phone...
Music Fan
Plan Premium Country UK Device (iPhone 13 Pro) Operating System (iOS 15.5) My Question or Issue when playing music over data it now regularly stops or glitches for about 3-5s...
Spotiprobs
Music Fan
771 Views
5 replies
0 likes