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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution Blends not working

PlanPremiumCountryus Device(iPhone xr)Operating System(iOS 15.2) My Question or IssueBlends won’t work it completely freezes the app when i go to open them or open a link the blends it works fine on my console but not spotify on my phone. I tried uni...

  • Regular
  • Plan Premium Country us  Device (iPhone xr) Operating System (iOS 15.2)   My Question or Issue Blends won’t work it completely freezes the app when i go to open them or open a lin...
  • Ver
  • Spotify Legend
  • 2383 Views
  • 20 replies
  • 0 likes
  • 2383 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution History on iOS

How do I view my listening history on iPhone? I noticed the option is not there. When I look in my desktop app, it only shows the history of the songs that played on the desktop.I heard some very cool songs that played after my playlist ended, but I ...

  • Roadie
  • How do I view my listening history on iPhone? I noticed the option is not there. When I look in my desktop app, it only shows the history of the songs that played on the desktop. I heard some very c...
  • Jemster
  • Newbie
  • 45987 Views
  • 11 replies
  • 14 likes
  • 45987 Views
  • 11 replies
  • 14 likes

New update problems

Hi! I opened spotify today and added a song to my playlist. I then went over to my playlist and clicked on the “and more”. usually all my songs come out in a list for but instead nothing happened. I went to check other playlists not made by me and th...

  • Newbie
  • Hi! I opened spotify today and added a song to my playlist. I then went over to my playlist and clicked on the “and more”. usually all my songs come out in a list for but instead nothing happened. I ...
  • 319 Views
  • 0 replies
  • 0 likes
  • Discussion
  • 319 Views
  • 0 replies
  • 0 likes

Superuser Contribution Airpod Pros stop certain buttons from responding

PlanPremiumCountryUnited StatesDeviceiPhone SE 2020Operating SystemiOS 15 My Question or IssueWhenever my Airpods are connected some buttons no longer work. These buttons include the change photo for the playlist, change to public/private playlist, d...

  • Newbie
  • ...nclude the change photo for the playlist, change to public/private playlist, delete a playlist, ect. This is very inconvenient and I would love for it to be fixed.  I searched everywhere for an a...
  • Alex
  • Spotify Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • AirPods
    iphone SE 2020
    unresponsive buttons
  • 355 Views
  • 1 replies
  • 0 likes

Can’t edit playlist

PlanFree My Question or IssueI can’t view all songs on a playlist which also means I can’t delete songs from a playlist either, the and more button doesn’t do anything, this problem only started occurring after the most recent update

  • Newbie
  •   Plan Free   My Question or Issue I can’t view all songs on a playlist which also means I can’t delete songs from a playlist either, the and more button doesn’t do anything, this...
  • MateusM
  • Spotify Star
  • 3381 Views
  • 5 replies
  • 9 likes
  • 3381 Views
  • 5 replies
  • 9 likes

Superuser Contribution CANT CLICK ON THE ARTISTS SONGS

PlanFreeCountry DeviceiPhone SE ,Operating SystemiOS 10 My Question or Issue so you know how when you search an artist you can click on their songs underneath the artist/band name? and view their most popular songs? yeah well now I can't do that and ...

  • Regular
  • Plan Free Country   Device iPhone SE , Operating System iOS 10   My Question or Issue   so you know how when you search an artist you can click on their songs underneath the...
  • gracie05
  • Regular
  • 17158 Views
  • 5 replies
  • 2 likes
  • 17158 Views
  • 5 replies
  • 2 likes

Superuser Contribution [iOS] random hops in top 6 playlists on home page, please fix

i have this problem where my playlists are doing its things,when i listen to my favourite playlists it hops in there like rabit. the playlist with liked songs shows there but i dont have any liked songs and even tho its on top right and wont move fro...

  • Visitor
  • i have this problem where my playlists are doing its things,when i listen to my favourite playlists it hops in there like rabit.  the playlist with liked songs shows there but i dont have any li...
  • OscarDC
  • Moderator
  • 565 Views
  • 1 replies
  • 0 likes
  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Playlist Editing

I think it’s unbelievable that I can’t edit or see the songs on my playlists now because I have to have premium to do that. Please change it back.

  • Visitor
  • I think it’s unbelievable that I can’t edit or see the songs on my playlists now because I have to have premium to do that. Please change it back.
  • MafeG
  • Spotify Legend
  • 383 Views
  • 1 replies
  • 1 likes
  • iOS
    Playlists
  • 383 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist content

Hello,Im not sure if it was the recent February 10th update (version 8.7.4) that caused such a disappointment in my Spotify experience, but I will let you know that I am not very happy. You have taken away the ability to view all the songs within a p...

  • Newbie
  • Hello, Im not sure if it was the recent February 10th update (version 8.7.4) that caused such a disappointment in my Spotify experience, but I will let you know that I am not very happy. You have ta...
  • MafeG
  • Spotify Legend
  • 377 Views
  • 1 replies
  • 1 likes
  • 377 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS] Equalizer partially hidden above window

New bug found in latest iOS update 8.6.82.1634. Top of equalizer is hidden above screen, unable to adjust if the points are above the screen. See photo.  Restarting the app moves equalizer back down where it should be, but after some use it goes back...

9CF22C81-FACF-42FE-96C9-0F1B2BE2C722.png
  • Casual Listener
  • New bug found in latest iOS update 8.6.82.1634. Top of equalizer is hidden above screen, unable to adjust if the points are above the screen. See photo.     Restarting the app moves equal...
  • Novy
  • Moderator
  • 1014 Views
  • 7 replies
  • 2 likes
  • App & Features
  • 1014 Views
  • 7 replies
  • 2 likes

Cannot view lyrics on iPhone app

Plan: Premium Family - previously PremiumCountry: Mexico - Previously UK Device(iPhone 13)Operating System(iOS 15.3) I have tried all the guides and Youtube tutorials for months for seeing the lyrics to songs on the iPhone app, with no luck. I am cur...

  • Casual Listener
  • Plan: Premium Family - previously Premium Country: Mexico - Previously UK   Device (iPhone 13) Operating System (iOS 15.3)   I have tried all the guides and Youtube tutorials f...
  • MateusM
  • Spotify Star
  • 637 Views
  • 3 replies
  • 0 likes
  • 637 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryMalaysiaDeviceiPhone 8Operating SystemiOS 15.3Spotify 8.7.4.1352 My Question or IssueApparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Emptied the cach...

  • Newbie
  • Plan Premium Country Malaysia Device iPhone 8 Operating System iOS 15.3 Spotify 8.7.4.1352   My Question or Issue Apparently everyone in the world got the lyrics with the update. Expe...
  • Jeremy
  • Spotify Legend
  • 1261 Views
  • 3 replies
  • 0 likes
  • 1261 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Sleep Timer missing

Plan Premium Country Aus Device (iPhone XS) Operating System (iOS 13.3.1) My Question or Issue My Spotify app crashed so I had to reinstall it. When I did the sleep timer function has since disappeared. Confused. I reinstalled the app a few times to ...

  • Visitor
  • Plan Premium Country Aus   Device (iPhone XS) Operating System (iOS 13.3.1)   My Question or Issue My Spotify app crashed so I had to reinstall it. When I did the slee...
  • mircosideas
  • Newbie
  • 38514 Views
  • 37 replies
  • 41 likes
  • iOS
    Sleep Timer
  • 38514 Views
  • 37 replies
  • 41 likes

Superuser Contribution Artist name cropped and too close to song title when text size is larger than default

Plan: PremiumCountry: USLang: Traditional Chinese DeviceiPhone 13 miniOperating SystemiOS 15.3.1Spotify 8.7.4.1352 My Question or IssueArtist name cropped and too close to song title when text size is larger than default

  • Casual Listener
  • Plan: Premium Country: US Lang: Traditional Chinese   Device iPhone 13 mini Operating System iOS 15.3.1 Spotify 8.7.4.1352   My Question or Issue Artist name cropped and t...
  • KahoChu
  • Casual Listener
  • 533 Views
  • 2 replies
  • 0 likes
  • 533 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS Features Unable or Issues

PlanPremiumCountryUSADeviceiPhone Pro 13, iPad Pro 12Operating System(iOS 10 My Question or IssueWhile listening to podcast, I am able to fast forward or rewind on my Samsung phone, by selecting any point on the duration bar, but unable to do this on...

  • Casual Listener
  • Plan Premium Country USA Device iPhone Pro 13, iPad Pro 12 Operating System (iOS 10   My Question or Issue While listening to podcast, I am able to fast forward or rewind on my Samsung...
  • Ver
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • iOS
    Ipad troubleshooting
    iphone
  • 320 Views
  • 1 replies
  • 0 likes

Spotify will only play a few random songs while Offline

Plan - PremiumCountry - Canada DeviceiPhone 8 (iOS 14.6) Twice over the past week when I go to play songs on Spotify in offline mode it'll only play a handful of random songs. Every song is showing as downloaded on my device so its not an issue of th...

  • Casual Listener
  • Plan - Premium Country - Canada   Device iPhone 8 (iOS 14.6)   Twice over the past week when I go to play songs on Spotify in offline mode it'll only play a handful of random son...
  • Loxer
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing bar not updating to new look

PlanPremiumCountryUnited Kingdom DeviceiPhone 11Operating SystemiOS 15.1 My Question or IssueMy now playing bar has not updated to the newer look and all my mates ones have. I updated my app to the newest version and my phone is updated to the newest...

  • Newbie
  • Plan Premium Country United Kingdom  Device iPhone 11 Operating System iOS 15.1   My Question or Issue My now playing bar has not updated to the newer look and all my mates ones ...
  • MafeG
  • Spotify Legend
  • 620 Views
  • 5 replies
  • 0 likes
  • 620 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't remove Shuffle on iPhone playlist

Plan PremiumFree/PremiumCountryUSADeviceiPhone)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't remove Shuffle from playlist on iPhone. It overlaps Play button and is not working. It is correct on my Desktop. Pic atta...

  • Newbie
  • Plan Premium Free/Premium Country USA Device iPhone) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can't remove Shuffle from playlist on iPhone.&...
  • Novy
  • Moderator
  • 531 Views
  • 2 replies
  • 0 likes
  • 531 Views
  • 2 replies
  • 0 likes

Superuser Contribution Something went wrong, please try again later. Error message on Iphone 5.

PlanPremium DeviceIphone 5 Operating SystemIOS 10.3.3 My Question or IssueSorry for bad english. I use an older version of spotify on my Iphone 5 because the newest version isnt supported. But when I try to login I get the error message: Something we...

  • Newbie
  •   Plan Premium   Device Iphone 5   Operating System IOS  10.3.3   My Question or Issue Sorry for bad english. I use an older version of spotify on my Iphone 5 beca...
  • Julian
  • Moderator
  • 780 Views
  • 1 replies
  • 0 likes
  • 780 Views
  • 1 replies
  • 0 likes

Help, I can’t unhide my song

PlanPremium CountryUnited StatesDeviceiPhone SE, Apple Watch SE, iMacOperating SystemiOs 15.4 My Question or IssueSo, when I try to unhide a song, it won’t let me, the link attached is my screen recording of my screen.Click me

  • Casual Listener
  • Plan Premium  Country United States Device iPhone SE, Apple Watch SE, iMac Operating System iOs 15.4   My Question or Issue So, when I try to unhide a song, it won’t let me, the l...
  • Aphyio
  • Casual Listener
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes