Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30991 Views
  • 13 replies
  • 35 likes
  • 30991 Views
  • 13 replies
  • 35 likes

Superuser Contribution Airplay doesn’ t work with ios 15

since i download ios 15 spotify’ s airplay doesn’ t work: neither with my sony tv neither with my denon 730.my gf has iphone with ios 14 and all work. thank you

  • Newbie
  • since i download ios 15 spotify’ s airplay doesn’ t work: neither with my sony tv neither with my denon 730. my gf has iphone with ios 14 and all work.   thank you
  • Eni
  • Moderator
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain Local Songs do not play on mobile devices

PlanPremiumCountrydo not want to share Device(iPad Mini 2, iPhone 10)Operating System(iOS 12) My Question or IssueI have some local songs that do not play in my mobile devices, but they do play on my PC. Only certain songs do this, I have other local...

  • Regular
  • Plan Premium Country do not want to share   Device (iPad Mini 2, iPhone 10) Operating System (iOS 12)   My Question or Issue I have some local songs that do not play in my mobile...
  • Alex
  • Spotify Legend
  • 944 Views
  • 13 replies
  • 1 likes
  • 944 Views
  • 13 replies
  • 1 likes

Spatial Audio Support

Has anyone heard if / when Spotify plans to support spatial audio on iOS?

  • Visitor
  • Has anyone heard if / when Spotify plans to support spatial audio on iOS? 
  • carringtonh
  • Regular
  • 107647 Views
  • 26 replies
  • 214 likes
  • 107647 Views
  • 26 replies
  • 214 likes

Superuser Contribution Recommended song cover art flashing when skipping through track

This is a very minor issue but the cover art for recommended songs appears to reload every time you change the play position of the playing song.Just felt like I could report it even though it is practically a non issue. PlanPremiumCountryNetherlands...

  • Regular
  • This is a very minor issue but the cover art for recommended songs appears to reload every time you change the play position of the playing song. Just felt like I could report it even though it is p...
  • Alex
  • Spotify Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • UI
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mini player not updating (mobile)

The mini player on my Spotify is the old one that’s just grey when others have a better color version, also they updated the bottom bar to look better with the new mini player, but I still have the old one and the black bar so it looks worse! And it ...

  • Casual Listener
  • The mini player on my Spotify is the old one that’s just grey when others have a better color version, also they updated the bottom bar to look better with the new mini player, but I still have the o...
  • Alex
  • Spotify Legend
  • 642 Views
  • 3 replies
  • 1 likes
  • 642 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can’t play a new song after a day

Plan: Family Free/Premium: PremiumCountry: US Device: iPhone XS MaxOperating System: iOS 14.7.1 Problem: I playing the newly released song: Sugar Rush, artist: Mei. It came out on 10/15. I couldn’t play it anymore since 10/16. When I clicked on the “...

  • Newbie
  • Plan: Family  Free/Premium: Premium Country: US   Device: iPhone XS Max Operating System: iOS 14.7.1   Problem: I playing the newly released song: Sugar Rush, artist: Mei...
  • MafeG
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping with Bluetooth headset skips back to last time I skipped

PlanPremiumCountryGermanyDevice(iPhone 12 Pro)Operating System(iOS 15.0.2) My Question or IssueWhen using my bluetooth headset (Boltune BT-BH020) skipping doesn’t work right. Instead of skipping back or forth 15 sec, it skips in the following way:for...

  • Newbie
  • Plan Premium Country Germany Device (iPhone 12 Pro) Operating System (iOS 15.0.2)   My Question or Issue When using my bluetooth headset (Boltune BT-BH020) skipping doesn’t work right....
  • Eni
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Arrow] UI Problem

PlanPremiumCountryThailandDeviceiPhone 12 Operating SystemiOS 14.8 IssueArrow sign was placed in the wrong position which it make me cannot press itI have already attached bug issue image.

  • Casual Listener
  • Plan Premium Country Thailand Device iPhone 12   Operating System iOS 14.8   Issue Arrow sign was placed in the wrong position which it make me cannot press it I have al...
  • sarin_beam30
  • Casual Listener
  • 609 Views
  • 2 replies
  • 0 likes
  • 609 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [iOS][Playlists] Add an option for what to do with filtered results on a playlist

Today when I was about to take a shower I felt like listening to the Kendrick Lamar songs in my main playlist with all my songs, obviously, I don't like ALL the songs from Kendrick, that's why I have a playlist with a lot of songs from him but not ev...

  • Regular
  • Today when I was about to take a shower I felt like listening to the Kendrick Lamar songs in my main playlist with all my songs, obviously, I don't like ALL the songs from Kendrick, that's why I have...
  • carlhr93
  • Regular
  • 1174 Views
  • 9 replies
  • 1 likes
  • iOS
    Playlists
  • 1174 Views
  • 9 replies
  • 1 likes

Superuser Contribution App crashing

My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed fine. How do I fix this?

  • Newbie
  • My premium acc is crashing 10-30 seconds into any song on an iphone 13/ios 15. Checked the same account on my iphone 8+ and it crashes there too. Tried a different non-premium account and it seemed f...
  • Eni
  • Moderator
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music won’t play or stops after a second.

I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All songs are downloaded onto my device. This is happeni...

  • Newbie
  • I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All s...
  • CarlosE
  • Moderator
  • 686 Views
  • 3 replies
  • 1 likes
  • 686 Views
  • 3 replies
  • 1 likes

Superuser Contribution Certain local files won't sync to new phone

PlanPremiumCountryUSDeviceiPhone SE 2nd genOperating SystemMost recent iOS My Question or IssueRecently got a new phone and obviously had to redownload my library. I have a lot of local files and most of them transferred but some of them refuse to. T...

  • Casual Listener
  • Plan Premium Country US Device iPhone SE 2nd gen Operating System Most recent iOS   My Question or Issue Recently got a new phone and obviously had to redownload my library. I have a l...
  • MafeG
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Lyrics on Mobile

When will Lyrics be available on IOS/Android?I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well.I’m still stuck with the Musixmatch App, which is buggy and scams your credits when you submit Ly...

  • Music Fan
  • When will Lyrics be available on IOS/Android? I know Apple Music has this feature for a while now and I’ve been waiting for it to come to Spotify as well. I’m still stuck with the Musixmatch App, w...
  • Teknevra
  • Roadie
  • 516 Views
  • 2 replies
  • 0 likes
  • 516 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Other] Improved Offline Playback

When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I should not see things that have not been download (a...

  • Casual Listener
  • When I travel, I download music to reduce data usage and also because I go in and out of service (when driving). The offline interaction is missing key elements. For example, when in offline mode I s...
  • Novy
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Blend is inaccessible on iPhone 5/SE

The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality inaccessible for small phones like my iPhone SE. Huge bummer because this seems l...

  • Visitor
  • The Blend CTA is covered up by the audio controls at the bottom of the screen, and the content behind the controls is not scrollable. This makes the Blend functionality  inaccessible for small p...
  • Novy
  • Moderator
  • 1029 Views
  • 1 replies
  • 0 likes
  • iOS
  • 1029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last.FM Scrobbling not working if listening on Apple Watch

Free/Premium DeviceiPhone 12 Pro Max + Apple Watch Series 3Operating SystemiOS 15 My Question or IssueLast.FM Scrobbling not working if listening on Apple Watch.I have downloaded a few playlists to Apple Watch, but when I listen to the musics on the ...

  • Casual Listener
  •   Free/Premium     Device iPhone 12 Pro Max + Apple Watch Series 3 Operating System iOS 15   My Question or Issue Last.FM Scrobbling not working if listening on Apple Wa...
  • MafeG
  • Spotify Legend
  • 1096 Views
  • 1 replies
  • 1 likes
  • applewatch latfm scrobbling
  • 1096 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I used to be able to change my playlist thumbnails and descriptions but now I can’t.

I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyone have any idea why it’s like this?? DeviceiPhone 8...

  • Regular
  • I used to be able to change my Spotify playlist thumbnails and descriptions. I had to reinstall the app earlier since it wasn’t working, and ever since I reinstalled it, I can only rename them. Anyon...
  • Jeremy
  • Spotify Legend
  • 714 Views
  • 9 replies
  • 0 likes
  • 714 Views
  • 9 replies
  • 0 likes

count up, count down

Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!

  • Newbie
  • Hi! Can I make a voice count up and count down intervals of 60 sec work out, 30 sec breake, whilst playing a playlist? I want to support customers doing intervals during a workout... Thanks!
  • 359 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot find and install Spotify app in App Store

I have a Premium account on IOS 12, iphone SE. I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I tried to access it via web site but when I get redirected to the App Stor...

  • Newbie
  •   I have a Premium account on IOS 12, iphone SE.    I wanted to reinstall the app as it would not load so when I tried to search for the app in the App Store the app is not there. I...
  • Alex
  • Spotify Legend
  • 30941 Views
  • 3 replies
  • 2 likes
  • 30941 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify fast scrolling bug (again)

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0Spotify version: 8.6.62.1035My Question or IssueWhen i’m in a big playlist and want to fast scrolling to the bottom/top, the scrolling is very laggy (this bug was already fixed...

  • Roadie
  • Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 Spotify version: 8.6.62.1035 My Question or Issue When i’m in a big playlist and want to fast scrollin...
  • Alex
  • Spotify Legend
  • 1900 Views
  • 5 replies
  • 1 likes
  • 1900 Views
  • 5 replies
  • 1 likes