Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
65587 Views
16 replies
37 likes

65587 Views
16 replies
37 likes

Superuser Contribution Cant log in - Premium meber - new Iphone - Tells me to change country!!!! bad UX error

Hey, I am a longtime premium customer, Now that Im logged in other devices like my laptop and second phone, all is well, I baught a new Iphone 13 and cant log in using google, or facebook or anything! I get a error or get a notification to change cou...

opj-jry_wupur
Newbie
Hey, I am a longtime premium customer, Now that Im logged in other devices like my laptop and second phone, all is well, I baught a new Iphone 13 and cant log in using google, or facebook or anything...
2022-03-20 7:16:26 PM
2022-03-21 12:14:05 AM
Eni
Moderator
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Superuser Contribution Music Becoming Unplayable in Offline Mode

PlanPremium FamilyCountryUKDeviceiPhone 12Operating SystemiOS 15.3.1 My Question or Issue Hi guys, I’m having an issue with downloaded content becoming unplayable in offline mode, and was hoping somebody here might have some suggestions as to how I m...

MikeH1983
Newbie
Plan Premium Family Country UK Device iPhone 12 Operating System iOS 15.3.1 My Question or Issue Hi guys, I’m having an issue with downloaded content becoming unplay...
2022-03-20 11:25:29 AM
2022-03-21 1:28:05 PM
Alex
Spotify Legend
702 Views
1 replies
0 likes

702 Views
1 replies
0 likes

Superuser Contribution iPhone heavy battery drain

PlanPremiumCountryRomania DeviceiPhone 12Operating SystemiOS 15.3.1 - Spotify version 8.7.12.1688 I've recently swapped to an iphone 12 from my iphone SE 2020, on that device I did not notice this kind of an issue, but on this device, spotify is heav...

CookieNite
Casual Listener
Plan Premium Country Romania Device iPhone 12 Operating System iOS 15.3.1 - Spotify version 8.7.12.1688 I've recently swapped to an iphone 12 from my iphone SE 2020, on that d...
2022-03-12 7:57:55 AM
2022-03-21 12:20:13 PM
Ver
Spotify Legend
953 Views
6 replies
0 likes

953 Views
6 replies
0 likes

Superuser Contribution Volume control

PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15.4 My Question or IssueI cannot control my volume on Spotify, every other app is fine with controlling audio but I can have my actual phone volume on 0% and Spotify can be blasting mus...

wulfskn
Newbie
Plan Premium Country USA Device iPhone 13 Pro Max Operating System iOS 15.4 My Question or Issue I cannot control my volume on Spotify, every other app is fine with controlli...
2022-03-19 6:57:49 PM
2022-03-20 8:44:40 PM
Novy
Moderator
1380 Views
1 replies
0 likes

1380 Views
1 replies
0 likes

Superuser Contribution Starting group sessions on iOS

How do I do this? On Android there was a song code I could scan, now the only option is to share a URL. I'm fine with that but the main problem is that before when someone joined there was an option to either play through just the host's device, or p...

csutton107
Casual Listener
How do I do this? On Android there was a song code I could scan, now the only option is to share a URL. I'm fine with that but the main problem is that before when someone joined there was an option ...
2022-03-18 8:58:02 PM
2022-03-19 12:48:53 AM
Eni
Moderator
698 Views
1 replies
0 likes

698 Views
1 replies
0 likes

Superuser Contribution [iOS] Redesigned music player animations

The animation when you close (swipe down) the music player, with the new UI, is glitched. While the opening animation has a smooth fade of the mini-player on the bottom, during the closing animation there is no fade, and the mini-player appears all o...

Vermat99
Music Fan
The animation when you close (swipe down) the music player, with the new UI, is glitched. While the opening animation has a smooth fade of the mini-player on the bottom, during the closing animation ...
2021-09-07 2:08:39 PM
2022-03-18 9:06:39 AM
Jeremy
Spotify Legend
1952 Views
10 replies
0 likes

1952 Views
10 replies
0 likes

Solved!!Superuser Contribution Adding new song to Apple Watch downloaded playlist requires delete and redownload to work?

PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating Systemlatest iOS as of today’s date My Question or Issue For a playlist that has previously been downloaded to my Apple Watch, adding a new song to that playlist on my iPhone does ...

cgb223
Music Fan
Plan Premium Country USA Device iPhone 12 Pro, Apple Watch 6 LTE Operating System latest iOS as of today’s date My Question or Issue For a playlist that has pre...
2021-08-07 10:44:44 PM
2022-03-17 8:23:41 PM
Simpleuser
Casual Listener
2155 Views
2 replies
0 likes
Apple Watch
downloads
iOS
iphone

2155 Views
2 replies
0 likes

Solved!!Superuser Contribution Time bar freezing

Hi! I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter the problem again. *************PlanPremiumCountryHungary Dev...

VolenterK
Newbie
Hi! I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter t...
2022-03-15 11:44:25 PM
2022-03-17 9:14:54 AM
Elena
Moderator
1492 Views
1 replies
0 likes

1492 Views
1 replies
0 likes

Superuser Contribution [iOS][Discover] Discover Section Disappeared

The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums…As a Spotify user for 10 years, this has me reconsidering my alliance. Please fix this by adding back (and...

BryndonLight
Visitor
The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums… As a Spotify user for 10 years, this has me reconside...
2021-09-28 2:07:18 AM
2022-03-15 5:59:13 PM
juliomariutti
Newbie
1002 Views
4 replies
1 likes
iOS

1002 Views
4 replies
1 likes

Superuser Contribution Can’t turn off videos when shared to Instagram

Plan PremiumCountry USDevice iPhone 12Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram story it plays a looping video in the background and I can’t get rid of it. It’s not all...

anicole5
Newbie
Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram...
2022-03-02 6:09:04 PM
2022-03-12 7:18:55 PM
Eni
Moderator
2694 Views
2 replies
1 likes

2694 Views
2 replies
1 likes

Superuser Contribution Spotify app shows different song playing from what's playing via Connect

NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify Connect device (Audiocast dongle), at some point, the apps (p...

user-removed
Visitor
NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify C...
2018-12-27 3:19:21 PM
2022-03-12 7:15:35 PM
Espor
Visitor
20201 Views
22 replies
6 likes

20201 Views
22 replies
6 likes

Spotify won’t let me see my songs

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceiPhone 12Operating SystemiOS My Question or IssueMy Spotify playlist won’t let me see my songs and I don’t know why or how to stop it please help. I attached a picture for reference

MusicMan12
Newbie
Plan Free Country United States Device iPhone 12 Operating System iOS My Question or Issue My Spotify playlist won’t let me see my songs and I don’t know why or how to...
2022-03-06 3:44:17 AM
2022-03-12 11:18:50 AM
AdamDamon
Spotify Star
914 Views
3 replies
0 likes

914 Views
3 replies
0 likes

Superuser Contribution Local files wont appear on Iphone

PlanPremium StudentCountryUSADeviceIphone XSOperating SystemIOS 13.3 My Question or IssueIve enabled local files on spotify on my computer. Ive added them to a playlist. Im on the same local internet.I have also tried connecting to my phones hotspot....

jamescipher
Casual Listener
Plan Premium Student Country USA Device Iphone XS Operating System IOS 13.3 My Question or Issue Ive enabled local files on spotify on my computer. Ive added them to a playlist. Im o...
2019-12-18 4:49:08 PM
2022-03-12 4:35:45 AM
yxngjee
Casual Listener
23602 Views
53 replies
0 likes

23602 Views
53 replies
0 likes

Solved!!Superuser Contribution Musicas são baixadas todas vez que entro no app

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso?PlanPremiumCountryBrasilDeviceiPhone 8 PlusOperating SystemiOS 1...

RodrigoMoreira1
Casual Listener
Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso? Plan Premi...
2022-03-08 10:30:05 PM
2022-03-11 8:52:03 PM
OscarDC
Moderator
809 Views
3 replies
0 likes

809 Views
3 replies
0 likes

Superuser Contribution volume changing between iOS and desktop

PlanPremiumCountryUKDeviceiphone se (2020), desktop pcOperating SystemiOS 14, Windows 10 I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an external mixer, however i like my volume at a low level when using headphon...

yungshekels
Casual Listener
Plan Premium Country UK Device iphone se (2020), desktop pc Operating System iOS 14, Windows 10 I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an e...
2022-03-09 5:50:57 PM
2022-03-11 1:26:38 PM
Jeremy
Spotify Legend
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Superuser Contribution [bug] carplay non touch screen

PlanPremiumCountryUsaDevice(iPhone 13 pro max)Operating SystemIos15My Question or IssueI have a car that has a non touch display and a knob instead to control everything. my issue is randomly the selection will stick at the top navigation bar and not...

karam99
Regular
Plan Premium Country Usa Device (iPhone 13 pro max) Operating System Ios15 My Question or Issue I have a car that has a non touch display and a knob instead to control everything. m...
2022-03-09 2:23:43 AM
2022-03-11 2:59:00 AM
karam99
Regular
493 Views
2 replies
0 likes

493 Views
2 replies
0 likes

Superuser Contribution Spotify app not opening

PlanFamily PremiumCountryEnglandDeviceiPhone 6Operating SystemNot sure - do still need to update My Question or IssueThe spotify app does not have its normal logo on my homescreen, but it has a white background with grey lines on. When i click on the...

lucycc
Casual Listener
Plan Family Premium Country England Device iPhone 6 Operating System Not sure - do still need to update My Question or Issue The spotify app does not have its normal logo on my homes...
2019-07-04 12:21:32 AM
2022-03-10 8:32:22 PM
OscarDC
Moderator
1466 Views
4 replies
0 likes

1466 Views
4 replies
0 likes

Solved!!Superuser Contribution Login after resetting password

Hello... I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my password” option. I’m running out of password possibilitie...

cliedberg
Newbie
Hello... I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my ...
2017-12-13 8:52:36 PM
2022-03-10 7:51:58 PM
OscarDC
Moderator
1502 Views
7 replies
0 likes
Password trouble

1502 Views
7 replies
0 likes

Superuser Contribution Premium dou account problem

Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to join the plan it doesn’t open her a new account in her...

dvv9so8ygcjdv5sy1yx
Newbie
Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to joi...
2022-03-09 2:24:58 PM
2022-03-10 2:54:20 PM
Yordan
Moderator
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

Superuser Contribution Unable to login on iPhone - Login on iMac works

PremiumUSiPhone 11iOS My Question or IssueI can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get returned to the login screen when I try to do so. If I try the "login without password...

StephenDeutsch1
Newbie
Premium US iPhone 11 iOS My Question or Issue I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get return...
2022-03-09 2:38:47 AM
2022-03-10 12:49:11 PM
Jeremy
Spotify Legend
536 Views
1 replies
0 likes
Login

536 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts