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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43376 Views

43 replies

10 likes

  • 43376 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109071 Views

116 replies

13 likes

Other
  • 109071 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
  • 1640 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

  • 301898 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

  • 127812 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify not playing on iOS Safari

PlanPremiumUSA DeviceiPhone 6Operating SystemiOS 13.6.1 My Question or Issuei am unable to listen to music through my Safari web browser anymore. I normally listen to it through the web browser and not the app, and would like to have it fixed. So bas...

Casual Listener

Plan Premium USA   Device iPhone 6 Operating System iOS 13.6.1   My Question or Issue i am unable to listen to music through my Safari web browser anymore. I normally listen to it...

hans-jürgen

Roadie

7362 Views

2 replies

1 likes

  • 7362 Views
  • 2 replies
  • 1 likes

[Apple TV][Partnership] Apple TV App too loud!

Hi there,I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so annoying having to turn the volume down 35+ % each tim...

Regular

Hi there, I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so a...

moses410

Newbie

1779 Views

3 replies

9 likes

apple TV
Partnership
  • 1779 Views
  • 3 replies
  • 9 likes

Stop shuffling every playlist when I click the first song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 15.6 My Question or IssueThis only happens on my iPhone: When I find a playlist and tap the first song, it's automatically in shuffle mode. How can you not get this very basic feature right???

Music Fan

Plan Premium Country USA Device iPhone 11 Operating System iOS 15.6   My Question or Issue This only happens on my iPhone: When I find a playlist and tap the first song, it's automatic...

Loxer

Community Legend

703 Views

1 replies

4 likes

  • 703 Views
  • 1 replies
  • 4 likes

Superuser Contribution Radio doesn't work - "This playlist was deleted"

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 13 My Question or IssueI can't get the app to play radio stations. I click on the dots, select radio but I get a message saying "This playlist was deleted" - have I done something wrong? (I'm new...

Regular

Plan Premium Country UK Device iPhone SE Operating System iOS 13   My Question or Issue I can't get the app to play radio stations. I click on the dots, select radio but I get a messag...

Grabla001

Visitor

12646 Views

17 replies

2 likes

  • 12646 Views
  • 17 replies
  • 2 likes

Superuser Contribution queue up problem

It constantly adds the first music when I change the order of the playlist.I made a video, I'm adding a linkhttps://youtube.com/shorts/WzFYmtUAjU4?feature=share PlanPremiumCountryTurkey DeviceiPhone se 2020Operating System(iOS 10, Android Oreo, Windo...

Newbie

It constantly adds the first music when I change the order of the playlist. I made a video, I'm adding a link https://youtube.com/shorts/WzFYmtUAjU4?feature=share  Plan Premium Country Tur...

Kiril

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Apple Watch doesn't work anymore

Plan: PremiumCountry: Romania DeviceiPhone 11 and Apple Watch 6 GPSOperating SystemiOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my phone (before uninstalling I was able to at least find my phone, now it's empty),...

Casual Listener

Plan: Premium Country: Romania   Device iPhone 11 and Apple Watch 6 GPS Operating System iOS 14.6 watchOS 7.5   I can't change the song, spotify won't even let me connect to my...

Mel_leeee

Newbie

43297 Views

75 replies

9 likes

Apple Watch
iOS
watchOS
  • 43297 Views
  • 75 replies
  • 9 likes

Superuser Contribution Local files won't play on mobile even though they're downloaded

I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them to play, they do not play. The blurb that tells you ...

Newbie

I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them t...

1298774414

Newbie

1084 Views

2 replies

0 likes

  • 1084 Views
  • 2 replies
  • 0 likes

iOS11 iPad Where are the volume controls?

I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access. May I ask why there is no way to adjust the volume of the music on the main Spotify now playing screen? This is pretty much essential basic funcitonal...

Regular

I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access.   May I ask why there is no way to adjust the volume of the music on the main...

Musician952

Visitor

8805 Views

3 replies

0 likes

  • 8805 Views
  • 3 replies
  • 0 likes

Musica para de tocar

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueDepois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de som na empresa e depois de um tempo a musica para de tocar.

Regular

Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS)   My Question or Issue Depois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de s...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error 30 and 101

I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be greatly appreciated.

Visitor

I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be...

Alex

Spotify Legend

2687 Views

4 replies

0 likes

  • 2687 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify and Discord problems

Device(iPhone SE 2nd Generation)Operating System(iOS 16 beta (but still didn't work with official iOS 15)) My Question or IssueSo I somehow managed to make the Discord status show the music I listen to in Spotify on iPhone, but I found another proble...

Newbie

Device (iPhone SE 2nd Generation) Operating System (iOS 16 beta (but still didn't work with official iOS 15))   My Question or Issue So I somehow managed to make the Discord status show th...

OscarDC

Moderator

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not receiving push notifications on my iPhone and iPad

PlanPremiumCountryPuerto RicoDeviceiPhone 11Operating SystemiOS 13 My Question or IssueI have noticed recently that I’m not receiving push notification from the Spotify app. I’m receiving notifications through email, from new music from my favorite a...

Casual Listener

  Plan Premium Country Puerto Rico Device iPhone 11 Operating System iOS 13   My Question or Issue I have noticed recently that I’m not receiving push notification from the Spoti...

juliodelahoz

Visitor

1928 Views

4 replies

0 likes

  • 1928 Views
  • 4 replies
  • 0 likes

Superuser Contribution Skip forward/back unavailable on certain tracks

Plan: Family PremiumCountry: U.S. Device: iPhone 12 Pro Max Operating System: Latest iOS I have noticed while listening to The Avett Brothers (Gleam III album) the skip back and forward buttons are absent, and only the buttons to go to the beginning ...

Regular

Plan: Family Premium Country: U.S.   Device: iPhone 12 Pro Max   Operating System: Latest iOS   I have noticed while listening to The Avett Brothers (Gleam III album) the skip b...

OscarDC

Moderator

1913 Views

10 replies

0 likes

  • 1913 Views
  • 10 replies
  • 0 likes

Superuser Contribution Impossible to play 99% of my saved songs

I downloaded all my songs and now it’s impossible to play them offline. Premium family ok. HELP please I’m getting crazy. Im paying for nothing

Visitor

I downloaded all my songs and now it’s impossible to play them offline.  Premium family ok.  HELP please I’m getting crazy. Im paying for nothing 

Eni

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Previous Song' button disabled by new 'Shuffle' button hidden icon

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueI am unable to use the 'Previous Song' back caret button. I assume this is due to the Enhancement Shuffle option that was just added. I am able to use th...

Visitor

Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue I am unable to use the 'Previous Song' back caret button. I assume this is du...

Eni

Moderator

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify rewind button will not rewind even after i press it

PlanPremiumCountryUnited StatesDeviceiPhone SE 2.0Operating SystemIOS 15 My Question or IssueSpotify Rewind Button will not work even after i press it numerous times. Swiping the album cover does work however, just not the rewind button. The fast for...

Visitor

  Plan Premium Country United States Device iPhone SE 2.0 Operating System IOS 15   My Question or Issue Spotify Rewind Button will not work even after i press it numerous times....

a-bloke

Casual Listener

1255 Views

3 replies

1 likes

  • 1255 Views
  • 3 replies
  • 1 likes

Superuser Contribution Play the playlist from the beginning through Siri?

PlanPremiumCountryUSADeviceiPhone X, iPad pro 2019Operating SystemiOS 13 My Question or IssueHow to play a playlist from the beginning on Spotify through Siri?

Visitor

Plan Premium Country USA Device iPhone X, iPad pro 2019 Operating System iOS 13   My Question or Issue How to play a playlist from the beginning on Spotify through Siri?

Jeremy

Spotify Legend

1863 Views

3 replies

0 likes

  • 1863 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sonos devices missing but Airplay works

Premium subscriptionUK DeviceiPhone6 and MacbookOperating SystemiOS 12.4.6 and iOS 10.15.4 My Question or IssueVery often, all of my Sonos devices are missing from my Spotify App. However, Airplay sees all of the devices with that enabled when select...

Casual Listener

Premium subscription UK   Device iPhone6 and Macbook Operating System iOS 12.4.6 and iOS 10.15.4   My Question or Issue Very often, all of my Sonos devices are missing from my Spot...

Jeremy

Spotify Legend

4951 Views

5 replies

2 likes

  • 4951 Views
  • 5 replies
  • 2 likes