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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36913 Views

41 replies

10 likes

  • 36913 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102371 Views

115 replies

12 likes

Other
  • 102371 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
  • 1295 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299020 Views

61 replies

16 likes

  • 299020 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125728 Views

19 replies

38 likes

  • 125728 Views
  • 19 replies
  • 38 likes

Superuser Contribution I can’t add a song to the playlist

I can’t add a song to the playlist while it’s playing in my car through bluetooth from my iphone. I tried to reinstall the app, but yhe only thing that works it’s to turn off the stereo and restart the app, and that’s been really long time, I think a...

Newbie

I can’t add a song to the playlist while it’s playing in my car through bluetooth from my iphone. I tried to reinstall the app, but yhe only thing that works it’s to turn off the stereo and restart t...

Elena

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Just chiming in to pile on with the rest of your *paid* users who hate the new update.

PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid (latest for device) My Question or IssueWith the last update that no one wanted, I had to jump through hoops to get to my radio stations (and still do). Now with this update that no o...

Regular

Plan Premium Country US Device Samsung Galaxy S8 Operating System Android (latest for device)   My Question or Issue With the last update that no one wanted, I had to jump through hoop...

KYLEESMILEY

Newbie

1346 Views

6 replies

8 likes

  • 1346 Views
  • 6 replies
  • 8 likes

Superuser Contribution Spotify app reverts video podcast when losing focus.

Operating System(iOS 15.3.1, Spotify app 8.7.20.1724) My Question or IssueWatching\listening to any video podcast then when you switch to another app and then back again Spotify app will revert the timeline spot back to when you started watching\list...

Regular

Operating System (iOS 15.3.1, Spotify app 8.7.20.1724)   My Question or Issue Watching\listening to any video podcast then when you switch to another app and then back again Spotify app will...

Sully6

Visitor

6883 Views

39 replies

2 likes

podcast
  • 6883 Views
  • 39 replies
  • 2 likes

Superuser Contribution Google Home & Mesh Networks - Music Randomly Stopping

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro/Google Nest devices (various)Operating SystemiOS 15.6.1 My Question or Issue This is not technically an iOS issue, but for some reason Spotify doesn't find it prudent to create a Google Home/Amazon A...

Music Fan

Plan Premium Country United States Device iPhone 13 Pro/Google Nest devices (various) Operating System iOS 15.6.1   My Question or Issue   This is not technically an iOS issue, b...

Vasil

Moderator

777 Views

1 replies

0 likes

Casting
google
Google Home
  • 777 Views
  • 1 replies
  • 0 likes

Google Assistant can’t be linked with Spotify anymore

PlanPremiumCountry Germany DeviceiPhone XR, google miniOperating System(iOS 15.6) My Question or Issue Since a few days my google assistant won’t play music from Spotify. Yesterday I deleted the google home app and the deleted the link to Spotify to ...

Visitor

Plan Premium Country Germany    Device iPhone XR, google mini Operating System (iOS 15.6)   My Question or Issue   Since a few days my google assistant won’t play music...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify only plays one song

PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 15.6 My Question or IssueIf I search a song, it plays fine. However, once it is complete, Spotify will stop playing music and won’t shuffle related songs despite shuffle being enabled....

Newbie

  Plan Premium Country United States Device iPhone 12 Operating System iOS 15.6   My Question or Issue If I search a song, it plays fine. However, once it is complete, Spotify wi...

Dian

Spotify Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does deleting spotify app from one phone delete all content from all my phones?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

8036 Views

2 replies

0 likes

  • 8036 Views
  • 2 replies
  • 0 likes

Superuser Contribution [IOS iPhone] unable to play downloaded radio playlists in offline mode

Plan Premium Country USA Device iPhone 8 Operating System iOS 15.5 I am unable to play downloaded music in playlist that are downloaded from an artist radio station. I can listen to playlists I've created manually in offline mode but "[Insert Any Art...

Visitor

Plan Premium Country  USA Device iPhone 8 Operating System iOS 15.5   I am unable to play downloaded music in playlist that are downloaded from an artist radio station.&nb...

alex_nk

Newbie

3736 Views

15 replies

0 likes

  • 3736 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Spotify connect not working Samsung wam750 not working

PlanPremiumCountry SwedenDeviceiPhone 8 and iPhone SE My Question or Issue we cant connect to our speakers anymore through spotify connect. De devices shows up but after they are selected nothing happens and then the dice gets greyed out and I can’t ...

Regular

Plan Premium Country  Sweden Device iPhone 8 and iPhone SE   My Question or Issue   we cant connect to our speakers anymore through spotify connect. De devices shows up but af...

bendejo_dk

Casual Listener

5948 Views

20 replies

0 likes

  • 5948 Views
  • 20 replies
  • 0 likes

Superuser Contribution Log in issues with account made through Facebook

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 15.6My Question or IssueI created my account a long time ago through Facebook somewhere around 2013. Changes have been made to the process in which it is required to be able to log...

Casual Listener

Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 15.6 My Question or Issue I created my account a long time ago through Facebook somewhere around 2013. Changes ha...

Eni

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to Philips Multiroom SW100 SW750 since update 2018 Aug 21

PlanPremiumCountry Sweden Device iPhone 7Operating SystemiOS 11 My Question or Issue Since the update around Aug 21st 2018 all of my Philips Multiroom speakers SW100, SW700 and SW750 can not be connected using Spotify Connect.Using the previous versi...

Casual Listener

Plan Premium Country Sweden   Device iPhone 7 Operating System iOS 11   My Question or Issue  Since the update around Aug 21st 2018 all of my Philips Multiroom speakers ...

AndersTheSwede

Regular

6025 Views

13 replies

1 likes

Connect problem
iOS
Philips
  • 6025 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution twitter bug

PlanPremiumCountryPoland Device(iPhone 13 Pro max)Operating System(iOS 15.6) My Question or Issuewhen I listen to music and open twitter , while I drag the timeline down to update timeline , it makes sound in the new version from twitter , this sound...

Newbie

Plan Premium Country Poland  Device (iPhone 13 Pro max) Operating System (iOS 15.6)   My Question or Issue when I listen to music and open twitter , while I drag the timeline down...

AlejaR

Moderator

3351 Views

1 replies

0 likes

Twitter-Spotify
  • 3351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Casting a personal mix like Chill Mix to a Nest Audio is playing an old version of the playlist

PlanPremiumCountryUSADeviceiPhone 13 Pro Max, iOS 15.6Google Nest AudioOperating SystemiOS 15.6 My Question or IssueWhenever I cast my personalized playlist like “Chill mix” to a nest audio, an old version of the playlist keeps getting queued up. I’v...

Casual Listener

  Plan Premium Country USA Device iPhone 13 Pro Max, iOS 15.6 Google Nest Audio Operating System iOS 15.6   My Question or Issue Whenever I cast my personalized playlist like “C...

AvidListener1

Casual Listener

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Play song/playlist radio feature not showing

PlanFreeCountryIndiaDeviceIphone13Operating SystemIos15.6 My Question or Issueradio feature of spotify not showing in ios version of my app but with same id and same subscription (free) feature showing in my android macbook and windows devices.

Visitor

Plan Free Country India Device Iphone13 Operating System Ios15.6   My Question or Issue radio feature of spotify not showing in ios version of my app but with same id and same subscrip...

user-removed

Not applicable

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution ALL Downloaded songs on my iphone all of a sudden turn grey when offline and no longer available

Plan PremiumFree/Premium PremiumCountry USA Device iPhone 10, IOS 15.5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis keeps happening every few months and ALWAYS when...

Casual Listener

Plan Premium Free/Premium Premium Country USA   Device iPhone 10, IOS 15.5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc....

AlejaR

Moderator

938 Views

5 replies

0 likes

  • 938 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lyric flag button causes app to become unresponsive

PlanFreeCountryAustraliaDeviceiPhone 13 miniOperating SystemiOS 15.5 15.6 (I recently updated and the error still occurs) My Question or IssueI found incorrect lyrics for a track and tried to use the flag icon on the iOS app. As soon as I tap the ico...

Casual Listener

Plan Free Country Australia Device iPhone 13 mini Operating System iOS 15.5 15.6 (I recently updated and the error still occurs)   My Question or Issue I found incorrect lyrics for a t...

franfunayama

Casual Listener

3472 Views

13 replies

3 likes

  • 3472 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution Browser Web player on iOS not working

PlanFreeCountryCanadaDeviceiPod touch 7th generationOperating SystemiOS 15.6My Question or IssueI’m trying to use the web player on my browser which is set to desktop site but it doesn’t work it either reloads over and over or shows error-dialog.gene...

Regular

Plan Free Country Canada Device iPod touch 7th generation Operating System iOS 15.6 My Question or Issue I’m trying to use the web player on my browser which is set to desktop site but it do...

Antonov1

Regular

2483 Views

6 replies

0 likes

  • 2483 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Bug: Audio cuts out when placed on wireless charger

This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro. When listening to music through either bluetooth or just the speaker on my iPhone and placing the phone on a wireless charger (brand doesn't matter, I've tried A...

Casual Listener

This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro.   When listening to music through either bluetooth or just the speaker on my iPhone and placing the pho...

Andrewwalton

Visitor

13688 Views

31 replies

10 likes

iOS
  • 13688 Views
  • 31 replies
  • 10 likes

Superuser Contribution Spotify Stops Playing Short Playlist Randomly if Spotify Not on Screen

If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly. After returning to the app, pressing play restarts the song from the beginning. Also, this only happens when I try to lis...

Casual Listener

If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly.  After returning to the app, pressing play restarts the song from...

Eni

Moderator

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I get the heart button instead of album cover??

Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan   Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

OscarDC

Moderator

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes