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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30457 Views

40 replies

9 likes

  • 30457 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95025 Views

115 replies

12 likes

Other
  • 95025 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
  • 991 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293771 Views

60 replies

15 likes

  • 293771 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123721 Views

19 replies

38 likes

  • 123721 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Browser Web player on iOS not working

PlanFreeCountryCanadaDeviceiPod touch 7th generationOperating SystemiOS 15.6My Question or IssueI’m trying to use the web player on my browser which is set to desktop site but it doesn’t work it either reloads over and over or shows error-dialog.gene...

Regular

Plan Free Country Canada Device iPod touch 7th generation Operating System iOS 15.6 My Question or Issue I’m trying to use the web player on my browser which is set to desktop site but it do...

Antonov1

Regular

2353 Views

6 replies

0 likes

  • 2353 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Bug: Audio cuts out when placed on wireless charger

This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro. When listening to music through either bluetooth or just the speaker on my iPhone and placing the phone on a wireless charger (brand doesn't matter, I've tried A...

Casual Listener

This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro.   When listening to music through either bluetooth or just the speaker on my iPhone and placing the pho...

Andrewwalton

Visitor

13357 Views

31 replies

10 likes

iOS
  • 13357 Views
  • 31 replies
  • 10 likes

Superuser Contribution Spotify Stops Playing Short Playlist Randomly if Spotify Not on Screen

If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly. After returning to the app, pressing play restarts the song from the beginning. Also, this only happens when I try to lis...

Casual Listener

If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly.  After returning to the app, pressing play restarts the song from...

Eni

Moderator

902 Views

3 replies

0 likes

  • 902 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I get the heart button instead of album cover??

Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan   Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

OscarDC

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is there a dark overlay on the canvas videos?

PlanPremiumCountryUnited StateDeviceiPhone XROperating SystemLatest iOS as of 5/18/22 My Question or IssueWhy did Spotify add a dark overlay to its canvas videos? I like to screen record these canvas videos and share them to my instagram, but now tha...

Newbie

Plan Premium Country United State Device iPhone XR Operating System Latest iOS as of 5/18/22   My Question or Issue Why did Spotify add a dark overlay to its canvas videos?   I ...

Drah27

Newbie

7218 Views

16 replies

8 likes

Canvas
iphone
Mobile
  • 7218 Views
  • 16 replies
  • 8 likes

I have premium on my laptop but want it also on my iPhone my phone only shows a free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ximzend

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Music stops playing and app gets stuck.

PlanPremiumCountryGibraltarDeviceiPhone 13 Pro MaxOperating SystemiOS 15.6 Music randomly stops playing and app gets stuck. Has been happening for the last couple of weeks.

Newbie

    Plan Premium Country Gibraltar Device iPhone 13 Pro Max Operating System iOS 15.6   Music randomly stops playing and app gets stuck.  Has been happening for the las...

Lyubka

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track stops playing after a few seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify track stops playing after a few seconds into the song and to play the song again, i h...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

OscarDC

Moderator

24789 Views

11 replies

2 likes

Tracks stops playing
  • 24789 Views
  • 11 replies
  • 2 likes

Superuser Contribution My playlists are broken - playlist not playing properly

Plan: PremiumCountry: USA Device: All devices Operating System: All OS My Question or Issue I deleted some older playlists and downloaded songs and created a couple of new playlists. Here is the issue that started happening after I did the above as o...

Visitor

Plan: Premium Country:  USA   Device: All devices  Operating System: All OS   My Question or Issue   I deleted some older playlists and downloaded songs and created a...

Eni

Moderator

1616 Views

1 replies

1 likes

  • 1616 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not playing when offline

PlanPremiumCountryCZDeviceiPhone 8Operating SystemiOS 15.6 My Question or IssueI cannot play downloaded songs when offline. When i tap the play button, it changes to pause button, but nothing happened - app reports, that playback is in progress, but ...

Newbie

Plan Premium Country CZ Device iPhone 8 Operating System iOS 15.6   My Question or Issue I cannot play downloaded songs when offline. When i tap the play button, it changes to pause bu...

AlejaR

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe to queue on an artists page has unexpected behavior

PlanPremiumCountryUnited States DeviceiPhone 12Operating SystemiOS 15.6 My Question or IssueThis issue has happened to me for almost a year, through multiple re-installs of the app. In the video I've attached, I'm swiping my finger directly right-to-...

Newbie

Plan Premium Country United States   Device iPhone 12 Operating System iOS 15.6   My Question or Issue This issue has happened to me for almost a year, through multiple re-instal...

jrham

Roadie

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Spotify Devices Icons meaning

Hi, In the "Devices Available" section for spotify connect. What do the different icons mean?Not looking for a generic answer. Need to know what they actually represent. There are some obvoius ones like PC and iPad, but specifically the speaker icon ...

Newbie

Hi,   In the "Devices Available" section for spotify connect. What do the different icons mean? Not looking for a generic answer. Need to know what they actually represent.   There are...

michael13248

Newbie

12100 Views

1 replies

1 likes

  • 12100 Views
  • 1 replies
  • 1 likes

Superuser Contribution downloaded songs show as not downloaded

PlanPremiumCountryUSADeviceiPhone 11Operating System(iOS 15.6 My Question or Issuei was downloading around 6 songs and when it got done half of them played while the other half said its not downloaded even though it had the green arrow indicating tha...

Casual Listener

  Plan Premium Country USA Device iPhone 11 Operating System (iOS 15.6   My Question or Issue i was downloading around 6 songs and when it got done half of them played while the ...

AlejaR

Moderator

2870 Views

1 replies

0 likes

  • 2870 Views
  • 1 replies
  • 0 likes

Superuser Contribution YENİ GÜNCELLEME TURKISH

DELİRMEK ÜZEREYİM. Herhangi bir şarkı çalıyorum bi albüm dinlemek istiyorum albümü açıyorum şarkıya basıyorum çalma sırası diye saçma sapan bir şey var sürekli ordaki şarkılara geçiyor indirmediğim dinlemediğim albümde olmayan şarkıları çalıyor bir ş...

Newbie

DELİRMEK ÜZEREYİM. Herhangi bir şarkı çalıyorum bi albüm dinlemek istiyorum albümü açıyorum şarkıya basıyorum çalma sırası diye saçma sapan bir şey var sürekli ordaki şarkılara geçiyor indirmediğim d...

elifelcan

Visitor

882 Views

3 replies

2 likes

  • 882 Views
  • 3 replies
  • 2 likes

Superuser Contribution Remove songs from playlists

I try to remove a song from my playlists using the "remove song from playlist" option but the song just reappears. I have Spotify premium (the duo) and my playlists are downloaded to my devices. I live in the United States. It occurs on my iPhone 12 ...

Casual Listener

I try to remove a song from my playlists using the "remove song from playlist" option but the song just reappears. I have Spotify premium (the duo) and my playlists are downloaded to my devices. I li...

Alex

Spotify Legend

537 Views

3 replies

1 likes

  • 537 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify connect keeps jumping to next song and doesn't play anything

Spotify connect stopped working on my internet radio from Numan (Numan ONE). When starting to play on my mobile phone it simply jumps to the next song without playing anything on the device. It keeps on jumping as often I press play on the phone. I t...

Casual Listener

  Spotify connect stopped working on my internet radio from Numan (Numan ONE). When starting to play on my mobile phone it simply jumps to the next song without playing anything on the device. ...

tiedeman

Casual Listener

1646 Views

2 replies

0 likes

Spotify connect on wifi
Spotify connectivity
  • 1646 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify on iMac not showing my Yamaha Soundbar

PlanPremiumCountryUK DeviceiMacOperating SystemOC Monterey 12.4 I have changed Broadband supplier and swapped the cables from old hub to new hub. My TV works through the soundbar and Spotify used to work too. Now, the Soundbar does not show up in Spo...

Casual Listener

Plan Premium Country UK   Device iMac Operating System OC Monterey 12.4   I have changed Broadband supplier and swapped the cables from old hub to new hub. My TV works throug...

UltimateTrumps

Casual Listener

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files will not sync to my iPhone SE

PlanPremiumCountryUSA Device(iPhone SE, MacBook Pro 2020)Operating System(iOS 10, MacOS Big Sur) My Question or IssueI just uploaded a ton of new local files to my laptop and they work great. Despite this, not only are they not downloading to my phon...

Casual Listener

Plan Premium Country USA   Device (iPhone SE, MacBook Pro 2020) Operating System (iOS 10, MacOS Big Sur)   My Question or Issue I just uploaded a ton of new local files to my lap...

Dian

Spotify Legend

1196 Views

5 replies

0 likes

  • 1196 Views
  • 5 replies
  • 0 likes

Superuser Contribution beta test

I have been in the beta program for quite a time. But now I am kicked out because Spotify seems to have ended my beta test.Why? And what annoyed me even more is that I had to uninstall Spotify Beta, install Spotify from the store, and need to downloa...

Casual Listener

I have been in the beta program for quite a time. But now I am kicked out because Spotify seems to have ended my beta test. Why?   And what annoyed me even more is that I had to uninstall S...

AbsolutsWeedss

Newbie

4558 Views

5 replies

0 likes

  • 4558 Views
  • 5 replies
  • 0 likes