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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

  • 37101 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
  • 102567 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
  • 1301 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299107 Views

61 replies

16 likes

  • 299107 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125795 Views

19 replies

38 likes

  • 125795 Views
  • 19 replies
  • 38 likes

Superuser Contribution Why is there a dark overlay on the canvas videos?

PlanPremiumCountryUnited StateDeviceiPhone XROperating SystemLatest iOS as of 5/18/22 My Question or IssueWhy did Spotify add a dark overlay to its canvas videos? I like to screen record these canvas videos and share them to my instagram, but now tha...

Newbie

Plan Premium Country United State Device iPhone XR Operating System Latest iOS as of 5/18/22   My Question or Issue Why did Spotify add a dark overlay to its canvas videos?   I ...

Drah27

Newbie

7515 Views

16 replies

8 likes

Canvas
iphone
Mobile
  • 7515 Views
  • 16 replies
  • 8 likes

I have premium on my laptop but want it also on my iPhone my phone only shows a free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ximzend

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Music stops playing and app gets stuck.

PlanPremiumCountryGibraltarDeviceiPhone 13 Pro MaxOperating SystemiOS 15.6 Music randomly stops playing and app gets stuck. Has been happening for the last couple of weeks.

Newbie

    Plan Premium Country Gibraltar Device iPhone 13 Pro Max Operating System iOS 15.6   Music randomly stops playing and app gets stuck.  Has been happening for the las...

Lyubka

Moderator

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track stops playing after a few seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify track stops playing after a few seconds into the song and to play the song again, i h...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

OscarDC

Moderator

24871 Views

11 replies

2 likes

Tracks stops playing
  • 24871 Views
  • 11 replies
  • 2 likes

Superuser Contribution My playlists are broken - playlist not playing properly

Plan: PremiumCountry: USA Device: All devices Operating System: All OS My Question or Issue I deleted some older playlists and downloaded songs and created a couple of new playlists. Here is the issue that started happening after I did the above as o...

Visitor

Plan: Premium Country:  USA   Device: All devices  Operating System: All OS   My Question or Issue   I deleted some older playlists and downloaded songs and created a...

Eni

Moderator

1639 Views

1 replies

1 likes

  • 1639 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not playing when offline

PlanPremiumCountryCZDeviceiPhone 8Operating SystemiOS 15.6 My Question or IssueI cannot play downloaded songs when offline. When i tap the play button, it changes to pause button, but nothing happened - app reports, that playback is in progress, but ...

Newbie

Plan Premium Country CZ Device iPhone 8 Operating System iOS 15.6   My Question or Issue I cannot play downloaded songs when offline. When i tap the play button, it changes to pause bu...

AlejaR

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe to queue on an artists page has unexpected behavior

PlanPremiumCountryUnited States DeviceiPhone 12Operating SystemiOS 15.6 My Question or IssueThis issue has happened to me for almost a year, through multiple re-installs of the app. In the video I've attached, I'm swiping my finger directly right-to-...

Newbie

Plan Premium Country United States   Device iPhone 12 Operating System iOS 15.6   My Question or Issue This issue has happened to me for almost a year, through multiple re-instal...

jrham

Roadie

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Spotify Devices Icons meaning

Hi, In the "Devices Available" section for spotify connect. What do the different icons mean?Not looking for a generic answer. Need to know what they actually represent. There are some obvoius ones like PC and iPad, but specifically the speaker icon ...

Newbie

Hi,   In the "Devices Available" section for spotify connect. What do the different icons mean? Not looking for a generic answer. Need to know what they actually represent.   There are...

michael13248

Newbie

12276 Views

1 replies

1 likes

  • 12276 Views
  • 1 replies
  • 1 likes

Superuser Contribution downloaded songs show as not downloaded

PlanPremiumCountryUSADeviceiPhone 11Operating System(iOS 15.6 My Question or Issuei was downloading around 6 songs and when it got done half of them played while the other half said its not downloaded even though it had the green arrow indicating tha...

Casual Listener

  Plan Premium Country USA Device iPhone 11 Operating System (iOS 15.6   My Question or Issue i was downloading around 6 songs and when it got done half of them played while the ...

AlejaR

Moderator

2988 Views

1 replies

0 likes

  • 2988 Views
  • 1 replies
  • 0 likes

Superuser Contribution YENİ GÜNCELLEME TURKISH

DELİRMEK ÜZEREYİM. Herhangi bir şarkı çalıyorum bi albüm dinlemek istiyorum albümü açıyorum şarkıya basıyorum çalma sırası diye saçma sapan bir şey var sürekli ordaki şarkılara geçiyor indirmediğim dinlemediğim albümde olmayan şarkıları çalıyor bir ş...

Newbie

DELİRMEK ÜZEREYİM. Herhangi bir şarkı çalıyorum bi albüm dinlemek istiyorum albümü açıyorum şarkıya basıyorum çalma sırası diye saçma sapan bir şey var sürekli ordaki şarkılara geçiyor indirmediğim d...

elifelcan

Visitor

909 Views

3 replies

2 likes

  • 909 Views
  • 3 replies
  • 2 likes

Superuser Contribution Remove songs from playlists

I try to remove a song from my playlists using the "remove song from playlist" option but the song just reappears. I have Spotify premium (the duo) and my playlists are downloaded to my devices. I live in the United States. It occurs on my iPhone 12 ...

Casual Listener

I try to remove a song from my playlists using the "remove song from playlist" option but the song just reappears. I have Spotify premium (the duo) and my playlists are downloaded to my devices. I li...

Alex

Spotify Legend

578 Views

3 replies

1 likes

  • 578 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify connect keeps jumping to next song and doesn't play anything

Spotify connect stopped working on my internet radio from Numan (Numan ONE). When starting to play on my mobile phone it simply jumps to the next song without playing anything on the device. It keeps on jumping as often I press play on the phone. I t...

Casual Listener

  Spotify connect stopped working on my internet radio from Numan (Numan ONE). When starting to play on my mobile phone it simply jumps to the next song without playing anything on the device. ...

tiedeman

Casual Listener

1695 Views

2 replies

0 likes

Spotify connect on wifi
Spotify connectivity
  • 1695 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify on iMac not showing my Yamaha Soundbar

PlanPremiumCountryUK DeviceiMacOperating SystemOC Monterey 12.4 I have changed Broadband supplier and swapped the cables from old hub to new hub. My TV works through the soundbar and Spotify used to work too. Now, the Soundbar does not show up in Spo...

Casual Listener

Plan Premium Country UK   Device iMac Operating System OC Monterey 12.4   I have changed Broadband supplier and swapped the cables from old hub to new hub. My TV works throug...

UltimateTrumps

Casual Listener

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files will not sync to my iPhone SE

PlanPremiumCountryUSA Device(iPhone SE, MacBook Pro 2020)Operating System(iOS 10, MacOS Big Sur) My Question or IssueI just uploaded a ton of new local files to my laptop and they work great. Despite this, not only are they not downloading to my phon...

Casual Listener

Plan Premium Country USA   Device (iPhone SE, MacBook Pro 2020) Operating System (iOS 10, MacOS Big Sur)   My Question or Issue I just uploaded a ton of new local files to my lap...

Dian

Spotify Legend

1222 Views

5 replies

0 likes

  • 1222 Views
  • 5 replies
  • 0 likes

Superuser Contribution beta test

I have been in the beta program for quite a time. But now I am kicked out because Spotify seems to have ended my beta test.Why? And what annoyed me even more is that I had to uninstall Spotify Beta, install Spotify from the store, and need to downloa...

Casual Listener

I have been in the beta program for quite a time. But now I am kicked out because Spotify seems to have ended my beta test. Why?   And what annoyed me even more is that I had to uninstall S...

AbsolutsWeedss

Newbie

4643 Views

5 replies

0 likes

  • 4643 Views
  • 5 replies
  • 0 likes

Campaign ads are displayed on premium plans during the paid payment period.

I subscribe to the Japanese spotify service. I am subscribed to a paid premium plan. The free period has already ended and I am paying for the service. There are no ads between songs, but very rarely ads are shown when the IOS app is launched. Was th...

Music Fan

  I subscribe to the Japanese spotify service. I am subscribed to a paid premium plan. The free period has already ended and I am paying for the service. There are no ads between songs, but ver...

501 Views

0 replies

0 likes

iOS
Premium accounts
  • 501 Views
  • 0 replies
  • 0 likes

Superuser Contribution Group Session- Permalink?

Is there a way to make a permalink for my spotify group session? The link seems to change every time I end and start a new group session. I want to print out a QR code or spotify code for my group session and put it in my car so that my friends can p...

Newbie

Is there a way to make a permalink for my spotify group session? The link seems to change every time I end and start a new group session. I want to print out a QR code or spotify code for my group se...

pms

Regular

1553 Views

2 replies

3 likes

  • 1553 Views
  • 2 replies
  • 3 likes

Superuser Contribution Playback issues since last update: iOS

PlanPremiumCountryCanada DeviceiPhone 7 PlusOperating SystemiOS 15.4.1My Question or Issue Since last update of Spotify version 8.7.21.1728 , playback of liked- historically liked- songs will stop playing and won’t play at all (different from the alr...

Regular

  Plan Premium Country Canada   Device iPhone 7 Plus Operating System iOS 15.4.1 My Question or Issue   Since last update of Spotify version 8.7.21.1728 , playback of liked...

Eni

Moderator

1786 Views

8 replies

2 likes

  • 1786 Views
  • 8 replies
  • 2 likes

Superuser Contribution Freezing in lyrics

 Hi guys!When I click flag,  like this.. freezing. So I can't anything.. PlanPremiumCountryUs DeviceiPhone 13 mini Operating SystemiOS15 My Question or Issue

Casual Listener

 Hi guys! When I click flag,    like this.. freezing.  So I can't anything..      Plan Premium Country Us   Device iPhone 13 mini   Operating S...

Vasil

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes