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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30688 Views

40 replies

9 likes

  • 30688 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95416 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293849 Views

60 replies

15 likes

  • 293849 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123754 Views

19 replies

38 likes

  • 123754 Views
  • 19 replies
  • 38 likes

Campaign ads are displayed on premium plans during the paid payment period.

I subscribe to the Japanese spotify service. I am subscribed to a paid premium plan. The free period has already ended and I am paying for the service. There are no ads between songs, but very rarely ads are shown when the IOS app is launched. Was th...

Music Fan

  I subscribe to the Japanese spotify service. I am subscribed to a paid premium plan. The free period has already ended and I am paying for the service. There are no ads between songs, but ver...

473 Views

0 replies

0 likes

iOS
Premium accounts
  • 473 Views
  • 0 replies
  • 0 likes

Superuser Contribution Group Session- Permalink?

Is there a way to make a permalink for my spotify group session? The link seems to change every time I end and start a new group session. I want to print out a QR code or spotify code for my group session and put it in my car so that my friends can p...

Newbie

Is there a way to make a permalink for my spotify group session? The link seems to change every time I end and start a new group session. I want to print out a QR code or spotify code for my group se...

pms

Regular

1506 Views

2 replies

3 likes

  • 1506 Views
  • 2 replies
  • 3 likes

Superuser Contribution Playback issues since last update: iOS

PlanPremiumCountryCanada DeviceiPhone 7 PlusOperating SystemiOS 15.4.1My Question or Issue Since last update of Spotify version 8.7.21.1728 , playback of liked- historically liked- songs will stop playing and won’t play at all (different from the alr...

Regular

  Plan Premium Country Canada   Device iPhone 7 Plus Operating System iOS 15.4.1 My Question or Issue   Since last update of Spotify version 8.7.21.1728 , playback of liked...

Eni

Moderator

1672 Views

8 replies

2 likes

  • 1672 Views
  • 8 replies
  • 2 likes

Superuser Contribution Freezing in lyrics

 Hi guys!When I click flag,  like this.. freezing. So I can't anything.. PlanPremiumCountryUs DeviceiPhone 13 mini Operating SystemiOS15 My Question or Issue

Casual Listener

 Hi guys! When I click flag,    like this.. freezing.  So I can't anything..      Plan Premium Country Us   Device iPhone 13 mini   Operating S...

Vasil

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Certain “local files” not downloading

After many attempts these past few days, i’ve finally given up. For some odd reason, only certain local files (as seen in the picture) download, while others do not. I have no idea why this is happening. Yes, the local files source is on and I tried ...

Casual Listener

After many attempts these past few days, i’ve finally given up. For some odd reason, only certain local files (as seen in the picture) download, while others do not. I have no idea why this is happen...

Dian

Spotify Legend

8200 Views

11 replies

0 likes

  • 8200 Views
  • 11 replies
  • 0 likes

Deleting my history music / podcast

PlanPremiumCountry: Netherlands DeviceIphone Xr Operating System(iOS 15 My Question or IssueHow can i delete my playing history?

Newbie

Plan Premium Country: Netherlands   Device Iphone Xr  Operating System (iOS 15   My Question or Issue How can i delete my playing history?

BroklynBaby

Newbie

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some Playlists not synching to iOS

PlanPremiumCountryUKDeviceiPhone 7 and SE2022 My Question or IssueI create a playlist on the desktop in Windows. A playlist appears in the app on iOS. It has no artwork and when I open it there are no songs. Help appreciated, Thank you.

Regular

Plan Premium Country UK Device iPhone 7 and SE2022   My Question or Issue I create a playlist on the desktop in Windows. A playlist appears in the app on iOS. It has no artwork and when ...

AlejaR

Moderator

536 Views

3 replies

0 likes

  • 536 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album radio randomly starts playing midway through an album playing in order

PlanPremiumCountryCanadaDeviceiPhone XSOperating SystemiOS 15.5 My Question or IssueOccasionally while playing an album in order (from start to finish), the album’s radio will begin playing after the third or fourth song.

Newbie

Plan Premium Country Canada Device iPhone XS Operating System iOS 15.5   My Question or Issue Occasionally while playing an album in order (from start to finish), the album’s radio wil...

AlejaR

Moderator

1366 Views

6 replies

1 likes

  • 1366 Views
  • 6 replies
  • 1 likes

Superuser Contribution [iOS][Your Library] Stop pushing content down when downloading songs to device

Whenever I have a large number of songs downloading to my phone the top of the screen expands every time a new song begins to download. This causes all the content to move up and down, making it difficult to tap/select something on the screen accurat...

Newbie

Whenever I have a large number of songs downloading to my phone the top of the screen expands every time a new song begins to download.    This causes all the content to move up and down,...

OscarDC

Moderator

509 Views

1 replies

0 likes

iOS
Your Library
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast not playing on Apple TV

Hello team,For quite some time now, it’s been very difficult to listen to podcast on Apple TV. Have you aware of the issue? I am running TV OS 15.6 and Spotify 2.197.I first though the issue appeared when playing using Spotify Connect to my Apple TV,...

Composer

Hello team, For quite some time now, it’s been very difficult to listen to podcast on Apple TV. Have you aware of the issue?   I am running TV OS 15.6  and Spotify 2.197. I first thoug...

AlejaR

Moderator

2230 Views

4 replies

0 likes

apple TV
podcast
  • 2230 Views
  • 4 replies
  • 0 likes

Superuser Contribution Questions regarding the mobile app - iPhone 7

1. is there a way to shuffle only the songs of a single artist/band from one of my playlists while on the mobile app? or is this only possible on a computer? on a computer, you can type in an artist/band in the search bar of a playlist and shuffle th...

Casual Listener

1. is there a way to shuffle only the songs of a single artist/band from one of my playlists while on the mobile app? or is this only possible on a computer? on a computer, you can type in an artist/...

Dian

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I add songs to the main library? and how to shuffle all songs?

It's really annoying to add each song to a playlist. How can I just add it? There's a download on top of albums but it will download all songs and I need only one. There's no plus sign next to each songs like Apple Music, that would've saved a lot of...

Visitor

It's really annoying to add each song to a playlist. How can I just add it? There's a download on top of albums but it will download all songs and I need only one. There's no plus sign next to each s...

Dian

Spotify Legend

20123 Views

6 replies

0 likes

  • 20123 Views
  • 6 replies
  • 0 likes

Solved!! spotify plays songs even when its closed.

Sometimes I go to readjust my AirPods which activates the touch button on it. This would be okay and not a problem but it is because Spotify keeps playing the songs as if I'm on the app. The touch button means play/stop so it plays the songs, but I d...

Casual Listener

Sometimes I go to readjust my AirPods which activates the touch button on it. This would be okay and not a problem but it is because Spotify keeps playing the songs as if I'm on the app. The touch bu...

Loxer

Community Legend

12245 Views

3 replies

0 likes

  • 12245 Views
  • 3 replies
  • 0 likes

Why aren't downloaded albums playable on poor WIFI/4G networks?

PlanPremiumCountryUK DeviceiPhone XROperating SystemiOS 15.5 My Question or IssueI work on an offshore oil rig far from any cellular network so rely on WiFi only. The internet isn't the greatest for all onboard to start with but I can't understand wh...

Newbie

Plan Premium Country UK   Device iPhone XR Operating System iOS 15.5   My Question or Issue I work on an offshore oil rig far from any cellular network so rely on WiFi only. The ...

Loxer

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution TouchTunes cannot connect to Spotify (error page)

When trying to connect Spotify with my TouchTunes app account, the Spotify website comes up with an error page and is then stuck on it. I’ve tried connecting/logging in to Spotify both via email and through Facebook but I’m taken to the same error pa...

Casual Listener

When trying to connect Spotify with my TouchTunes app account, the Spotify website comes up with an error page and is then stuck on it.   I’ve tried connecting/logging in to Spotify both via e...

rocco165

Visitor

7881 Views

16 replies

2 likes

  • 7881 Views
  • 16 replies
  • 2 likes

Superuser Contribution liked songs not playing

PlanPremiumCountryUnited Kingdom DeviceiPhone 8 Operating Systemios 14 My Question or Issuei have 10 000 + songs in my “liked songs” and i can not play them directly / even use shuffle play. i’m not sure why, maybe cause my library is too large? idk ...

Newbie

  Plan Premium Country United Kingdom  Device iPhone 8  Operating System ios 14   My Question or Issue i have 10 000 + songs in my “liked songs” and i can not play them...

Eni

Moderator

17499 Views

14 replies

0 likes

  • 17499 Views
  • 14 replies
  • 0 likes

Superuser Contribution CANVAS MENU WON'T SHOW ON MY IPOHNE

PlanPremiumCountryIndonesiaDeviceIphone XOperating SystemiOS 15.6 My Question or Issuemy canvas menu won't show on my Spotify account please check i already link my Spotify account with my Spotify artist.

Newbie

Plan Premium Country Indonesia Device Iphone X Operating System iOS 15.6   My Question or Issue my canvas menu won't show on my Spotify account please check i already link my Spotify a...

Alex

Spotify Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for old phone

I am looking to buy an old iPhone. Which iPhone is the oldest I can buy, and still be able to get a functioning spotify-app? It is okay if I don't get to download the newest version - i just need a functioning one. Will an iPhone 6 be okay?

Visitor

I am looking to buy an old iPhone. Which iPhone is the oldest I can buy, and still be able to get a functioning spotify-app? It is okay if I don't get to download the newest version - i just need a f...

Dian

Spotify Legend

1475 Views

1 replies

0 likes

  • 1475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hearing music while playing game from AppStore

Hey guys, I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the game. Restarting my iPhone and just turning off the sound ingame...

Newbie

Hey guys,   I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the...

Alex

Spotify Legend

2350 Views

2 replies

3 likes

  • 2350 Views
  • 2 replies
  • 3 likes

Superuser Contribution Expanding Spotify Use

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. First, I am "technology challenged." A genuine dolt. But here is my question. I have a ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Okay. F...

Eni

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes