Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
67982 Views
16 replies
37 likes

67982 Views
16 replies
37 likes

Superuser Contribution [iOS] Redesigned music player animations

The animation when you close (swipe down) the music player, with the new UI, is glitched. While the opening animation has a smooth fade of the mini-player on the bottom, during the closing animation there is no fade, and the mini-player appears all o...

Vermat99
Music Fan
The animation when you close (swipe down) the music player, with the new UI, is glitched. While the opening animation has a smooth fade of the mini-player on the bottom, during the closing animation ...
2021-09-07 2:08:39 PM
2022-03-18 9:06:39 AM
Jeremy
Spotify Legend
1964 Views
10 replies
0 likes

1964 Views
10 replies
0 likes

Solved!!Superuser Contribution Adding new song to Apple Watch downloaded playlist requires delete and redownload to work?

PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating Systemlatest iOS as of today’s date My Question or Issue For a playlist that has previously been downloaded to my Apple Watch, adding a new song to that playlist on my iPhone does ...

cgb223
Music Fan
Plan Premium Country USA Device iPhone 12 Pro, Apple Watch 6 LTE Operating System latest iOS as of today’s date My Question or Issue For a playlist that has pre...
2021-08-07 10:44:44 PM
2022-03-17 8:23:41 PM
Simpleuser
Casual Listener
2157 Views
2 replies
0 likes
Apple Watch
downloads
iOS
iphone

2157 Views
2 replies
0 likes

Solved!!Superuser Contribution Time bar freezing

Hi! I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter the problem again. *************PlanPremiumCountryHungary Dev...

VolenterK
Newbie
Hi! I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter t...
2022-03-15 11:44:25 PM
2022-03-17 9:14:54 AM
Elena
Moderator
1494 Views
1 replies
0 likes

1494 Views
1 replies
0 likes

Superuser Contribution [iOS][Discover] Discover Section Disappeared

The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums…As a Spotify user for 10 years, this has me reconsidering my alliance. Please fix this by adding back (and...

BryndonLight
Visitor
The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums… As a Spotify user for 10 years, this has me reconside...
2021-09-28 2:07:18 AM
2022-03-15 5:59:13 PM
juliomariutti
Newbie
1008 Views
4 replies
1 likes
iOS

1008 Views
4 replies
1 likes

Superuser Contribution Can’t turn off videos when shared to Instagram

Plan PremiumCountry USDevice iPhone 12Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram story it plays a looping video in the background and I can’t get rid of it. It’s not all...

anicole5
Newbie
Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram...
2022-03-02 6:09:04 PM
2022-03-12 7:18:55 PM
Eni
Moderator
2698 Views
2 replies
1 likes

2698 Views
2 replies
1 likes

Superuser Contribution Spotify app shows different song playing from what's playing via Connect

NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify Connect device (Audiocast dongle), at some point, the apps (p...

user-removed
Visitor
NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify C...
2018-12-27 3:19:21 PM
2022-03-12 7:15:35 PM
Espor
Visitor
20257 Views
22 replies
6 likes

20257 Views
22 replies
6 likes

Spotify won’t let me see my songs

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceiPhone 12Operating SystemiOS My Question or IssueMy Spotify playlist won’t let me see my songs and I don’t know why or how to stop it please help. I attached a picture for reference

MusicMan12
Newbie
Plan Free Country United States Device iPhone 12 Operating System iOS My Question or Issue My Spotify playlist won’t let me see my songs and I don’t know why or how to...
2022-03-06 3:44:17 AM
2022-03-12 11:18:50 AM
AdamDamon
Spotify Star
945 Views
3 replies
0 likes

945 Views
3 replies
0 likes

Superuser Contribution Local files wont appear on Iphone

PlanPremium StudentCountryUSADeviceIphone XSOperating SystemIOS 13.3 My Question or IssueIve enabled local files on spotify on my computer. Ive added them to a playlist. Im on the same local internet.I have also tried connecting to my phones hotspot....

jamescipher
Casual Listener
Plan Premium Student Country USA Device Iphone XS Operating System IOS 13.3 My Question or Issue Ive enabled local files on spotify on my computer. Ive added them to a playlist. Im o...
2019-12-18 4:49:08 PM
2022-03-12 4:35:45 AM
yxngjee
Casual Listener
23641 Views
53 replies
0 likes

23641 Views
53 replies
0 likes

Solved!!Superuser Contribution Musicas são baixadas todas vez que entro no app

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso?PlanPremiumCountryBrasilDeviceiPhone 8 PlusOperating SystemiOS 1...

RodrigoMoreira1
Casual Listener
Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso? Plan Premi...
2022-03-08 10:30:05 PM
2022-03-11 8:52:03 PM
OscarDC
Moderator
818 Views
3 replies
0 likes

818 Views
3 replies
0 likes

Superuser Contribution volume changing between iOS and desktop

PlanPremiumCountryUKDeviceiphone se (2020), desktop pcOperating SystemiOS 14, Windows 10 I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an external mixer, however i like my volume at a low level when using headphon...

yungshekels
Casual Listener
Plan Premium Country UK Device iphone se (2020), desktop pc Operating System iOS 14, Windows 10 I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an e...
2022-03-09 5:50:57 PM
2022-03-11 1:26:38 PM
Jeremy
Spotify Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Superuser Contribution [bug] carplay non touch screen

PlanPremiumCountryUsaDevice(iPhone 13 pro max)Operating SystemIos15My Question or IssueI have a car that has a non touch display and a knob instead to control everything. my issue is randomly the selection will stick at the top navigation bar and not...

karam99
Regular
Plan Premium Country Usa Device (iPhone 13 pro max) Operating System Ios15 My Question or Issue I have a car that has a non touch display and a knob instead to control everything. m...
2022-03-09 2:23:43 AM
2022-03-11 2:59:00 AM
karam99
Regular
493 Views
2 replies
0 likes

493 Views
2 replies
0 likes

Superuser Contribution Spotify app not opening

PlanFamily PremiumCountryEnglandDeviceiPhone 6Operating SystemNot sure - do still need to update My Question or IssueThe spotify app does not have its normal logo on my homescreen, but it has a white background with grey lines on. When i click on the...

lucycc
Casual Listener
Plan Family Premium Country England Device iPhone 6 Operating System Not sure - do still need to update My Question or Issue The spotify app does not have its normal logo on my homes...
2019-07-04 12:21:32 AM
2022-03-10 8:32:22 PM
OscarDC
Moderator
1473 Views
4 replies
0 likes

1473 Views
4 replies
0 likes

Solved!!Superuser Contribution Login after resetting password

Hello... I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my password” option. I’m running out of password possibilitie...

cliedberg
Newbie
Hello... I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my ...
2017-12-13 8:52:36 PM
2022-03-10 7:51:58 PM
OscarDC
Moderator
1506 Views
7 replies
0 likes
Password trouble

1506 Views
7 replies
0 likes

Superuser Contribution Premium dou account problem

Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to join the plan it doesn’t open her a new account in her...

dvv9so8ygcjdv5sy1yx
Newbie
Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to joi...
2022-03-09 2:24:58 PM
2022-03-10 2:54:20 PM
Yordan
Moderator
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

Superuser Contribution Unable to login on iPhone - Login on iMac works

PremiumUSiPhone 11iOS My Question or IssueI can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get returned to the login screen when I try to do so. If I try the "login without password...

StephenDeutsch1
Newbie
Premium US iPhone 11 iOS My Question or Issue I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get return...
2022-03-09 2:38:47 AM
2022-03-10 12:49:11 PM
Jeremy
Spotify Legend
536 Views
1 replies
0 likes
Login

536 Views
1 replies
0 likes

I need a favor please

So it looks like Spotify knows about the equalizer glitch for iOS. However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literally just got aftermarket speakers installed.

itzcharlotte
Newbie
So it looks like Spotify knows about the equalizer glitch for iOS. However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literall...
2022-03-10 4:49:27 AM
283 Views
0 replies
0 likes
App & Features

283 Views
0 replies
0 likes

Superuser Contribution Lost playlist & saved songs after downtime fix

My Question or IssueAfter the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app.

Ninjabouncy
Regular
My Question or Issue After the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app.
2022-03-08 9:31:45 PM
2022-03-09 12:36:18 AM
maddog223
Casual Listener
931 Views
8 replies
2 likes

931 Views
8 replies
2 likes

Solved!!Superuser Contribution Lost all pre-sets on my equalizer tab

I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had on there I now no longer have any equalizer pre-set...

Tamed_warrior
Regular
I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had ...
2022-03-07 12:59:21 AM
2022-03-09 2:16:41 PM
Kiril
Moderator
1629 Views
5 replies
3 likes

1629 Views
5 replies
3 likes

Superuser Contribution Am I crazy or did the Apple TV Spotify app used to have a "go to ____ radio" option?

I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like "Go to Song Radio." Did this stop working for anyon...

Luluchi
Newbie
I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like ...
2022-03-07 8:09:04 PM
2022-03-09 9:03:41 AM
Jeremy
Spotify Legend
1526 Views
1 replies
0 likes

1526 Views
1 replies
0 likes

Why can’t I turn off shuffle for my playlists on iOS?

Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad. i found an article in support that I included in the screenshot. When I hit shuffle play, the shuffle interweaving arrows just stay green, and the song playin...

paulhuffman
Regular
Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad. i found an article in support that I included in the screenshot. When I hit shuffle play, th...
2022-03-07 3:05:39 AM
2022-03-08 11:39:41 AM
Hand3
Regular
690 Views
2 replies
0 likes

690 Views
2 replies
0 likes

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