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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30701 Views

40 replies

9 likes

  • 30701 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
  • 95429 Views
  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293858 Views

60 replies

15 likes

  • 293858 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

  • 123761 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution My music will pause itself and not play

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemIOS 14.6 My Question or IssueThis has happened just after the recent update to Spotify on IOS and it’s making the app unusable. Recently my music hasn’t been playing correctly, when a song...

Casual Listener

Plan Premium Country United States Device iPhone XR Operating System IOS 14.6   My Question or Issue This has happened just after the recent update to Spotify on IOS and it’s making th...

ThisCommunitySucks

Community Legend

1244 Views

5 replies

0 likes

  • 1244 Views
  • 5 replies
  • 0 likes

Superuser Contribution Trouble sharing playlist

PlanFreeCountryUS Device(iphone 13 pro max)For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation to collaborate on a playlist and that isn’t what i want.

Newbie

Plan Free Country US   Device (iphone 13 pro max) For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation ...

Elena

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Iphone 13 spotify blackscreen

hi there i just recently purchased an iphone 13 pro and im having trouble opening up my spotify, it always leads to black screen only. i have latest os and app. ive also tried restarting, uninstalling and installing again many times but its still not...

Newbie

hi there i just recently purchased an iphone 13 pro and im having trouble opening up my spotify, it always leads to black screen only.   i have latest os and app. ive also tried restarting, un...

Alex

Spotify Legend

659 Views

1 replies

1 likes

  • 659 Views
  • 1 replies
  • 1 likes

AppleTV app and screensaver issue

Hey Spotify team, I LOVE you AppleTV app, but there is one serious, device ruining behavior it has. I have an OLED TV and for whatever reason, your app will not let the screensaver kick in. I have to back all the way out to the home screen to get it ...

Visitor

Hey Spotify team,   I LOVE you AppleTV app, but there is one serious, device ruining behavior it has.  I have an OLED TV and for whatever reason, your app will not let the screensaver kic...

okEric

Music Fan

3080 Views

4 replies

7 likes

  • 3080 Views
  • 4 replies
  • 7 likes

Superuser Contribution In a group listen. Playlist reshuffles after every song finishes

as title says pretty much. In a group listening session I’ll glance at the queue to see what songs coming on next then right as the current song ends Spotify shuffles the playlist and plays a random song. This only seems to happen when I’m doing a gr...

Visitor

as title says pretty much. In a group listening session I’ll glance at the queue to see what songs coming on next then right as the current song ends Spotify shuffles the playlist and plays a random ...

Vasil

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are not showing new episodes

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 15.6My Question or IssueSince the app updatemy phone downloaded on on 7/24, new episodes of my podcasts do not appear. The blue dot appears on the home screen but the new episodes will not show ...

Newbie

Plan Premium Country USA Device iPhone 13 Operating System iOS 15.6 My Question or Issue Since the app updatemy phone downloaded on on 7/24, new episodes of my podcasts do not appear. The bl...

CarlosE

Spotify Legend

929 Views

1 replies

0 likes

  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing, heats up iPhone, in Airplane mode

PremiumUK DeviceiPhone XS (Model: NT9H2ZD/A)256GB (188GB available) Operating SystemiOS 15.6 My Question or IssueI took a flight yesterday, and had downloaded my music.On the flight I enabled Airplane mode (Bluetooth only)Started SpotifyBegan listeni...

Casual Listener

Premium UK   Device iPhone XS (Model: NT9H2ZD/A) 256GB (188GB available)   Operating System iOS 15.6   My Question or Issue I took a flight yesterday, and had downloaded my ...

CarlosE

Spotify Legend

1094 Views

4 replies

0 likes

  • 1094 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Play on multiple devices

PlanPremium CountryTurkey Device(iPhone 12 Mini, Asus X541-UJ GO453 Laptop, JBL Go3) Operating System(iOS 15.6, Windows 10) My Question or IssueHi,Can I simultaneously play music on my iPhone, Windows computer and JBL wireless speaker? When I start a...

Regular

Plan Premium   Country Turkey   Device (iPhone 12 Mini, Asus X541-UJ GO453 Laptop, JBL Go3)   Operating System (iOS 15.6, Windows 10)   My Question or Issue Hi, Can ...

Dian

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution annoying bug

Hello, sorry for the mistakes, english is not my first language. i'm from France, i use spotify premium duo and i have an iPhone 11. Since today my spotify bug, i mean its ALWAYS the same song that come. i can listen to a song of another artist but t...

Newbie

Hello, sorry for the mistakes, english is not my first language.   i'm from France, i use spotify premium duo and i have an iPhone 11.  Since today my spotify bug, i mean its ALWAYS th...

Dian

Spotify Legend

720 Views

1 replies

0 likes

iphone
  • 720 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle play in alphabetical order

I started playing a playlist in shuffle mode, and realized it's going in alphabetical order. Has anyone seen this before?

Visitor

I started playing a playlist in shuffle mode, and realized it's going in alphabetical order.  Has anyone seen this before?

R3tr0w4v3

Newbie

2749 Views

3 replies

0 likes

  • 2749 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Glitching and stopping

PlanPremiumCountryUKDevice(iPhone 13 Pro)Operating System(iOS 15.5) My Question or Issuewhen playing music over data it now regularly stops or glitches for about 3-5secs even when i have a full signal and it’s now driving me nuts. I’ve rebooted phone...

Music Fan

  Plan Premium Country UK Device (iPhone 13 Pro) Operating System (iOS 15.5)   My Question or Issue when playing music over data it now regularly stops or glitches for about 3-5s...

Spotiprobs

Music Fan

896 Views

5 replies

0 likes

  • 896 Views
  • 5 replies
  • 0 likes

Superuser Contribution Autoplay Not Working

PlanPremiumCountrySouth AfricaDeviceiPhone SE MKIOperating System15.5 My Question or IssueI'm using IOS15.5 on an Iphone SE MKI with the latest version of Spotify 8.7.46.1678. The autoplay feature is not working. I've updated to the latest version of...

Regular

Plan Premium Country South Africa Device iPhone SE MKI Operating System 15.5   My Question or Issue I'm using IOS15.5 on an Iphone SE MKI with the latest version of Spotify 8.7.46.1678...

Dian

Spotify Legend

1468 Views

6 replies

1 likes

  • 1468 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Mobile Spotify and Discord

Hello, I use Spotify and Discord on mobile and I’m curious why my Discord status doesn’t show me as listening to Spotify when I am listening to Spotify. All of the settings are correct both on Spotify and Discord. I don’t understand PremiumUnited Sta...

Casual Listener

Hello, I use Spotify and Discord on mobile and I’m curious why my Discord status doesn’t show me as listening to Spotify when I am listening to Spotify. All of the settings are correct both on Spotif...

LiIith

Newbie

206460 Views

21 replies

8 likes

  • 206460 Views
  • 21 replies
  • 8 likes

Superuser Contribution iPad iOS Beta 16 podcast stop playing when rotating from landscape to portrait

Device: iPad Pro 11" M1OS: iOS 16 BetaSubscription: PremiumCountry: USSpotify Version: 8.750.416 My Question or IssueOpen Spotify while in landscape mode and select a podcast via "Your Library > podcast name", then start playing the podcast. If you t...

Casual Listener

Device: iPad Pro 11" M1 OS: iOS 16 Beta Subscription: Premium Country: US Spotify Version: 8.750.416   My Question or Issue Open Spotify while in landscape mode and select a podcast ...

eelpie123

Casual Listener

824 Views

4 replies

0 likes

  • 824 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't delete my playlists or change my playlist's covers

All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "change image", nothing happened. Then when I pressed th...

Visitor

All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "chan...

Fvi

Visitor

2701 Views

2 replies

0 likes

  • 2701 Views
  • 2 replies
  • 0 likes

Sonos Speakers Not Appearing in Spotify App

PlanPremiumCountryUSADeviceiPhone Xs and Windows10Operating SystemiOS 15.6 and Windows 10 My Question or IssueYesterday, when I logged into Spotify to play music through my Sonos, my Sonos speakers were not visible in the Spotify application. The spe...

Newbie

Plan Premium Country USA Device iPhone Xs and Windows10 Operating System iOS 15.6 and Windows 10   My Question or Issue Yesterday, when I logged into Spotify to play music through my S...

keiran_pl

Newbie

764 Views

1 replies

1 likes

  • 764 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to play any specific song

Plan: FreeCountry: Canada DeviceiPhone 12 proOperating SystemiOS 15.5 I am unable to play any specific song. When I search a song and click on play, it just plays a random song that too not from the same artist. Also I can no longer play a specific s...

Casual Listener

  Plan: Free Country: Canada   Device iPhone 12 pro Operating System iOS 15.5   I am unable to play any specific song. When I search a song and click on play, it just plays a ...

Dian

Spotify Legend

522 Views

3 replies

0 likes

  • 522 Views
  • 3 replies
  • 0 likes

Black/dark background on song

PremiumChileiPhone 7iOS 10 So the thing is that when playing a song, a dark background instead of a colored one (based on album art), is displayed.I would like to know if it is possible to replicate this, or if it is just some type of bug. Thanks in ...

Visitor

Premium Chile iPhone 7 iOS 10   So the thing is that when playing a song, a dark background instead of a colored one (based on album art), is displayed. I would like to know if it is possi...

LukeBucholz

Newbie

5168 Views

2 replies

0 likes

  • 5168 Views
  • 2 replies
  • 0 likes

Superuser Contribution Notifications for new podcast episodes

Currently using an iPhone X and have the most recent version of the app. My friend who has the same model phone showed me a new feature whereby you can get push notifications when a new episode of a podcast you follow drops. However, this feature doe...

Casual Listener

Currently using an iPhone X and have the most recent version of the app.  My friend who has the same model phone showed me a new feature whereby you can get push notifications when a new episode...

RandyInLA

Visitor

22716 Views

20 replies

14 likes

  • 22716 Views
  • 20 replies
  • 14 likes