spotify only plays the first 10 seconds of most songs

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spotify only plays the first 10 seconds of most songs

Visitor

Plan

Premium

Country

USA

Device

iPhone 6s

Operating System

iOS 13.5.1

 

My Question or Issue

spotify will only play the first ten seconds of most all of my songs. i have them all downloaded but spotify still won’t work, even when i connect to wifi. 

1 Reply
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Re: spotify only plays the first 10 seconds of most songs

Rock Star 23
Rock Star 23

Hey @33kph, thanks for reaching out to the Community!

 

Could you try a clean reinstall of the app following these steps

 

If that doesn't help, I noticed that your iOS version from your original post is iOS 13.5.1. The current iOS version as of 07/31/2020 is iOS 13.6. Could you try updating your device by going to Settings > General > Software Update?

 

If you're still having issues, attach a screenshot or screen recording (with sound), and I'll take a closer look 🔍

 

Let me know how this goes!

Billy-JRock Star 23
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