Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232702 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114283 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443113 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303988 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am only having issues with one specific playlist. If I put a song on repeat and listen to it a few times, when I turn repeat off and the song finished the playlist stops playing music entirely. But next to the name it will show the lines indicating...
I am only having issues with one specific playlist. If I put a song on repeat and listen to it a few times, when I turn repeat off and the song finished the playlist stops playing music entirely. Bu...
Moderator
338 Views
1 replies
0 likes
When I start Spotify it first continues with the song which was playing when closing the app. But then starts at the top of the playlist. And my partner has the same issue.
When I start Spotify it first continues with the song which was playing when closing the app. But then starts at the top of the playlist. And my partner has the same issue.
Spotify Legend
413 Views
1 replies
2 likes
In the bottom right corner this button has been replaced by a share button. Why
In the bottom right corner this button has been replaced by a share button. Why
Newbie
2344 Views
7 replies
9 likes
Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are playing but will not move past 0:00 on the sing progr...
Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are pl...
Spotify Star
467 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemIOS 16.1.2 My Question or Issueafter I close the app and open it again later after one song plays everything stops working. After I close the app and open it later one song plays from my playlis...
Plan Premium Country USA Device iPhone 12 Pro Operating System IOS 16.1.2 My Question or Issue after I close the app and open it again later after one song plays everything stops wor...
Moderator
1135 Views
1 replies
1 likes
I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by uninstalling and reinstalling app on the watch and ip...
I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by un...
Moderator
1472 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
593 Views
1 replies
0 likes
Plan FreeCountry japanDevice iphone7Operating System ios 15.7.1 I am using the iphone app and there are public playlists that do not appear in the search results when using the entire search results or narrowing down the playlist search in Japanese. ...
Plan Free Country japan Device iphone7 Operating System ios 15.7.1 I am using the iphone app and there are public playlists that do not appear in the search results when...
Moderator
878 Views
3 replies
0 likes
I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist. I have tried the clearing cachet in app, deleting the app and restarting phone and then re-downloading. Anyone have...
I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist. I have tried the clearing cachet in app, deleting the...
Moderator
711 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone XS My Question or Issue I'd like to report a bug with the podcasts player on iOS. The current podcast time is often not tracked correctly. Examples:1) Listen to a podcast. Kill the app. Restart. Very often the tim...
Plan Premium Country Poland Device iPhone XS My Question or Issue I'd like to report a bug with the podcasts player on iOS. The current podcast time is often not tracked correc...
Casual Listener
3030 Views
7 replies
0 likes
PlanFree/Premium: PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016): iPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS 16.1.2 My Question or IssueNow playing bar is missing from iPhone app, i have cleared the...
Plan Free/Premium: Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016): iPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 16.1.2 ...
Spotify Star
684 Views
1 replies
0 likes
Plan PremiumCountry UKDevice Recent iPhoneMy Question or Issue:Poor compatibility with Podcasts and Spotify connect. For example if listening to and completing a Podcast via “connect” it doesn’t show as Played on the iOS device, and when switching fr...
Plan Premium Country UK Device Recent iPhone My Question or Issue: Poor compatibility with Podcasts and Spotify connect. For example if listening to and completing a Podcast via “connect” it...
403 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDevice(iPhone 6S)Operating System(iOS 12) My Question or IssueI'm an artist that has music on Spotify and I usually promote it on my Instagram. Although I could promote through my Instagram Story, I typically leave a link ...
Plan Free Country United States Device (iPhone 6S) Operating System (iOS 12) My Question or Issue I'm an artist that has music on Spotify and I usually promote it on my Instagram. Al...
Newbie
9347 Views
3 replies
4 likes
PlanPremiumCountry USADeviceLaptopOperating SystemWin 10 I cannot get my queue to stop repopulating from playlist radio or wherever else. This disables shuffle. I have no idea how it began becaue I always use shuffle and never use the queue directly....
Plan Premium Country USA Device Laptop Operating System Win 10 I cannot get my queue to stop repopulating from playlist radio or wherever else. This disables shuffle. I ...
Moderator
1374 Views
3 replies
1 likes
Hi,I've a premium account and use Spotify with the iPhone app.A podcast with ads download offline episodes every two days. It seems to affect the podcast with ads before and after the episode only. Episodes of other podcasts does not download again.I...
Hi, I've a premium account and use Spotify with the iPhone app. A podcast with ads download offline episodes every two days. It seems to affect the podcast with ads before and after the episode...
Moderator
972 Views
3 replies
0 likes
I have a premium account. I can’t enable shuffle to my liked songs while “Enhanced” mode is turned on. I can’t even click the icon when I do, it automatically reverts to playing songs in order.
I have a premium account. I can’t enable shuffle to my liked songs while “Enhanced” mode is turned on. I can’t even click the icon when I do, it automatically reverts to playing songs in order.
Casual Listener
1137 Views
6 replies
2 likes
PlanPremiumCountryGermany Device(iPhone 12 Pro Max / Windows) Operating System(IOS fully patched / Windows 11 fully patched) My Question or Issue When playing on a remote device (my windows 11 Computer in this case), the now playing widget is not sho...
Plan Premium Country Germany Device (iPhone 12 Pro Max / Windows) Operating System (IOS fully patched / Windows 11 fully patched) My Question or Issue W...
Moderator
562 Views
1 replies
0 likes
PlanPremiumCountryNLDeviceiPhone 13Operating SystemiOS 16.1.1 (but also on 15.x)My Question or IssueSince a few iphone app versions, the iphone app refuses to connect to a chromecast speaker group. It does connect to the individual chromecasts. The g...
Plan Premium Country NL Device iPhone 13 Operating System iOS 16.1.1 (but also on 15.x) My Question or Issue Since a few iphone app versions, the iphone app refuses to connect to a chromecas...
Moderator
472 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceIphone 11 Pro Operating SystemiOS 13.3.1 My Question or Issue Been reading up on this and cannot understand why an app with 100M+ users is unable to sort a simple shuffle function? My playlist has more than a 100 songs ...
Plan Premium Country Canada Device Iphone 11 Pro Operating System iOS 13.3.1 My Question or Issue Been reading up on this and cannot understand why an app wit...
Moderator
789 Views
2 replies
1 likes
Currently playing not showing/syncing between iPhone and iMac. This is an ongoing issue. Currently playing song is seldom displayed/synced correctly. Keep quitting and restarting the iMac app, the song playing on my iPhone is not showing up.Playing m...
Currently playing not showing/syncing between iPhone and iMac. This is an ongoing issue. Currently playing song is seldom displayed/synced correctly. Keep quitting and restarting the ...
Moderator
4075 Views
5 replies
1 likes
