Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37228 Views

41 replies

10 likes

  • 37228 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102772 Views

115 replies

12 likes

Other
  • 102772 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
  • 1312 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299200 Views

61 replies

16 likes

  • 299200 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125885 Views

19 replies

38 likes

  • 125885 Views
  • 19 replies
  • 38 likes

Superuser Contribution José María López Jiménez

Olvide mi correo en una cuenta Premium y me siguen descontando, quisiera ver como la podria cancelar sin correo PlANPremiumCountryMexico DeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueolvide mi cuenta en un...

Newbie

Olvide mi correo en una cuenta Premium y me siguen descontando, quisiera ver como la podria cancelar sin correo  PlAN Premium Country Mexico  Device iPhone 11 Operating System (iOS ...

Dian

Spotify Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution ‘and more’ not available on playlists

PlanFree/PremiumCountryU.KDevice(iPhone SE 2020)Operating System(iOS 16.1)I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not working. This issue started recently, I have tried deleting the app ...

Casual Listener

Plan Free/Premium Country U.K Device (iPhone SE 2020) Operating System (iOS 16.1) I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not w...

AlejaR

Moderator

1280 Views

3 replies

0 likes

iOS
  • 1280 Views
  • 3 replies
  • 0 likes

Superuser Contribution AppleTV songs stop and it backs out of playlist

Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine). When I play it, then enable shuffle, and within 30 seconds, the song stops and it backs out to the main menu...

Visitor

Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine).   When I play it, then enable shuffle, and within ...

AlejaR

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening History does NOT show streamings from Spotify Connect speakers(like Sonos)

PlanPremiumCountryCanadaDeviceiPhone SE 2020Operating SystemiOS 16.1.1 My Question or IssueListening history does not show streamings from speakers

Newbie

Plan Premium Country Canada Device iPhone SE 2020 Operating System iOS 16.1.1   My Question or Issue Listening history does not show streamings from speakers

Kiril

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS 16 Beta / Spotify Connect: Volume keeps lowering

PlanPremiumCountrySwedenDeviceiPhone 12 ProOperating SystemiOS 16 Public Beta 3 My IssueWhile I understand that this might be caused by the iOS 16 Public Beta, and may be addressed in future app update: every time I connect to Spotify Connect on my Y...

Casual Listener

Plan Premium Country Sweden Device iPhone 12 Pro Operating System iOS 16 Public Beta 3   My Issue While I understand that this might be caused by the iOS 16 Public Beta, and may be add...

biuroimagazyn

Music Fan

10143 Views

44 replies

8 likes

  • 10143 Views
  • 44 replies
  • 8 likes

Solved!!Superuser Contribution The queue button has gone from the now playing screen.

When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist are different but apparently my app wasn’t updated. ...

Casual Listener

When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist a...

AlejaR

Moderator

878 Views

4 replies

0 likes

  • 878 Views
  • 4 replies
  • 0 likes

Can't start playback

PlanPremiumCountry DeviceiPad ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) I can't start playback because a notification is blocking the play button in the Spotify app. Please see attached screenshot.

Casual Listener

  Plan Premium Country   Device iPad Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I can't start playback because a notification is blocking the play bu...

Amay

Spotify Star

573 Views

1 replies

0 likes

Playback popup notification problem
  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i choose BT devices to connect to it shows me someone is listening

I clicked on the "current device" section (iOS), already connected to my headphones, but it showed me under a different connectable device that someone is listening. Are they listening to my audio or is it just showing me that device is being used by...

Visitor

I clicked on the "current device" section (iOS), already connected to my headphones, but it showed me under a different connectable device that someone is listening. Are they listening to my audio or...

AlejaR

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Discover Weekly missing

I can no longer find Discover Weekly in my iPhone APP. I have an iPhone 13 running iOS 16.1.1 and the latest Spotify update. It used to be on my home page I think or in My mixes, I'm not sure. But now it's nowhere. I can still find it on the Spotify ...

Visitor

I can no longer find Discover Weekly in my iPhone APP. I have an iPhone 13 running iOS 16.1.1 and the latest Spotify update. It used to be on my home page I think or in My mixes, I'm not sure. But no...

MateusM

Spotify Star

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution My lyrics sharing button is not showing apparently. I am on student plan.

Lyrics share button is not showing up. I tried reinstalling the app and clearing the catch. I tried basically everything. I am on student plan right now. Is there any way to fix this

Visitor

Lyrics share button is not showing up. I tried reinstalling the app and clearing the catch. I tried basically everything. I am on student plan right now. Is there any way to fix this

Eni

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch app not showing music

Student Premium, USAiPhone 7/Apple Watch Series 3iOS 12.1.4/watchOS 5.0.1 I recently got a replacement iPhone 7 and loaded a backup of my old device onto it. When I played music on my old iPhone (also a 7), the watch app would automatically open and ...

Casual Listener

Student Premium, USA iPhone 7/Apple Watch Series 3 iOS 12.1.4/watchOS 5.0.1   I recently got a replacement iPhone 7 and loaded a backup of my old device onto it. When I played music on my ol...

Alfie3

Visitor

84429 Views

24 replies

1 likes

  • 84429 Views
  • 24 replies
  • 1 likes

Superuser Contribution Syncing issue between windows and iphone

PlanPremiumCountryAustraliaDeviceiphone 8+Operating SystemiOS 13, Windows 10 My Question or IssueI'm unable to get local files songs to sync or download on my iphone. I've reinstalled both apps on windows and iphone twice, reset both devices, have bo...

Newbie

Plan Premium Country Australia Device iphone 8+ Operating System iOS 13, Windows 10   My Question or Issue I'm unable to get local files songs to sync or download on my iphone. I've re...

altecice

Newbie

15920 Views

10 replies

1 likes

Local files for Spotify Mobile
Local files not downloading
Sync issue
  • 15920 Views
  • 10 replies
  • 1 likes

Superuser Contribution BUG IOS: Repeat ad nauseam 8.7.78.426

Plan: PremiumCountry: USA Device: iPhone 13Operating System: IOS 15.6.1 My Question or Issue: The repeat button is gone. Now podcasts keep repeating ad nauseam after they finished. instead of just ending. Since there is no repeat button, there is no ...

Regular

Plan: Premium Country: USA   Device: iPhone 13 Operating System: IOS 15.6.1   My Question or Issue:  The repeat button is gone. Now podcasts keep repeating ad nauseam after...

Eni

Moderator

1423 Views

9 replies

0 likes

8.7.78.426
bug
iOS
  • 1423 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect works from my iPhone even when I switch WLAN

Hi.I have two separate WLANs at home. In one I have my Denon Home 150 with an iPad. In the other my iPhone. I can play music on the Denon over Spotify Connect from both. This is also the case when I'm in another building with yet another WLAN. Apple ...

Casual Listener

Hi. I have two separate WLANs at home. In one I have my Denon Home 150 with an iPad. In the other my iPhone. I can play music on the Denon over Spotify Connect from both. This is also the case when ...

Millersoft

Casual Listener

654 Views

2 replies

0 likes

  • 654 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast category not showing

All of my podcasts are normal and work fine except for the Health and Fitness category. Whenever I click that it opens that category page but it just shows the category heading and nothing else. Blank screen. All the other categories work and search ...

Visitor

All of my podcasts are normal and work fine except for the Health and Fitness category. Whenever I click that it opens that category page but it just shows the category heading and nothing else. Blan...

Kiril

Moderator

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify app for iOS constantly crashes?

Whenever I listen to music for a while, eventually the app starts to crash. My song will pause and I'll be unable to unpause it. It'll shuffle through a couple songs, say it's playing but there will be no audio. Then the app will close. Even when it ...

Visitor

Whenever I listen to music for a while, eventually the app starts to crash. My song will pause and I'll be unable to unpause it. It'll shuffle through a couple songs, say it's playing but there will ...

MihailY

Moderator

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download not working

I am having a reoccurring issue with Spotify after I log out of all devices I am still unable to Download songs to my device offline please fix this reoccurring problem

Visitor

I am having a reoccurring issue with Spotify after I log out of all devices I am still unable to Download songs to my device offline please fix this reoccurring problem

Dian

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Having problems

So I have Spotify premium and I have songs downloaded.. usually if you don’t have internet around you can listen the music that’s downloaded, but it’s been two days where I try to put music with no internet and it doesn’t work.. it seems like I need ...

Visitor

So I have  Spotify premium and I have songs downloaded.. usually if you don’t have internet around you can listen the music that’s downloaded, but it’s been two days where I try to put music wit...

Eni

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums/Playlists on repeat not starting at beginning

Premium, US, iPhone 13, iOS 16 Whenever a playlist or album is set to repeat it doesn’t start over from the beginning - it goes to somewhere in the middle (at the same place each time) and then continues in order from there. Turning shuffle/repeat on...

Visitor

Premium, US, iPhone 13, iOS 16   Whenever a playlist or album is set to repeat it doesn’t start over from the beginning - it goes to somewhere in the middle (at the same place each time) and t...

Lyubka

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes