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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30190 Views

40 replies

9 likes

  • 30190 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94833 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

980 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293697 Views

60 replies

15 likes

  • 293697 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123679 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Release radar and daily mixes not updating

My daily mixes and release radar haven't updated for weeks. iOS 15.6.1Tried logging out x 2, deleting and reinstalling, deleting devices, disabling Alexa skill, and prayer. Nothing works. Please help.

Newbie

My daily mixes and release radar haven't updated for weeks. iOS 15.6.1 Tried logging out x 2, deleting and reinstalling, deleting devices, disabling Alexa skill, and prayer. Nothing works. Please ...

AlejaR

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple watch now playing complication not showing/recognising album name in correct place

PlanPremiumCountryAustraliaDeviceiPhone 11, Apple Watch Series 4 44mmOperating SystemiOS 16.0, watchOS 9.1 My Question or Issue Hello,I just decided to start using the now playing complication on my watch face but Spotify doesn't seem to use the spac...

Casual Listener

Plan Premium Country Australia Device iPhone 11, Apple Watch Series 4 44mm Operating System iOS 16.0, watchOS 9.1   My Question or Issue   Hello, I just decided to start using t...

smallchocolate

Casual Listener

4043 Views

2 replies

0 likes

apple
Apple Watch
Apple Watch Series 4
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  • 2 replies
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Superuser Contribution Private but shared playlists

Hello! Is it possible to create a playlist that I can share with certain friends, but isn't visible for other friends?If so, how do I do that? Thanks!

Casual Listener

Hello!   Is it possible to create a playlist that I can share with certain friends, but isn't visible for other friends? If so, how do I do that?   Thanks!

AlejaR

Moderator

31707 Views

15 replies

0 likes

  • 31707 Views
  • 15 replies
  • 0 likes

Superuser Contribution Volume constantly changing when using spotify connect

PlanPremium CountryUSADeviceiPhone 13 miniOperating SystemiOS 16.0 My Question or IssueI am connected to a receiver with Spotify connect to play music. Every second the volume bar appears on my phone attempting to change the volume but it stays at th...

Newbie

Plan Premium  Country USA Device iPhone 13 mini Operating System iOS 16.0   My Question or Issue I am connected to a receiver with Spotify  connect to play music. Every secon...

MihailY

Moderator

1626 Views

4 replies

2 likes

  • 1626 Views
  • 4 replies
  • 2 likes

Superuser Contribution When I try to play my playlist on shuffle, it repeats the same song?

I try to play my playlist on shuffle, but it keeps repeating the same song even though repeat is off. I’ve tried skipping and occasionally it’ll play another, but then it’ll just go back to the first song after the second is done. Even in the “Next” ...

Newbie

I try to play my playlist on shuffle, but it keeps repeating the same song even though repeat is off. I’ve tried skipping and occasionally it’ll play another, but then it’ll just go back to the first...

AlejaR

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video Freeze JRE APP

PlanPremiumCountry Spain DeviceIphone 13Operating SystemiOS 16 My Question or IssueGood morning from Barcelona folks, my problem is that when i download or try to watch a JRE podcast from my phone, the video starts for like 3-4 seconds and then it fr...

Casual Listener

Plan Premium Country Spain   Device Iphone 13 Operating System iOS 16   My Question or Issue Good morning from Barcelona folks, my problem is that when i download or try to watch ...

AlejaR

Moderator

1126 Views

5 replies

0 likes

  • 1126 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Pausing Every 30 Seconds

PlanIndividual PremiumCountryUSADeviceiPhone 11Operating SystemiOS 16.0 My Question or IssueMy spotify keeps pausing every 30 seconds. I have offloaded the app, changed my password, cleared cache, done a background refresh, delete turned off phone th...

Casual Listener

Plan Individual Premium Country USA Device iPhone 11 Operating System iOS 16.0   My Question or Issue My spotify keeps pausing every 30 seconds. I have offloaded the app, changed my pa...

BardzyBear

Casual Listener

1057 Views

2 replies

1 likes

  • 1057 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist picture is super grainy when I share on instagram/snapchat stories

When I share my own spotify artist playlist to my instagram and snapchat story the playlist profile picture is extremely grainy and barely visible. I tried doing the same thing with popular playlists and their pictures are not grainy. I also tried to...

Newbie

When I share my own spotify artist playlist to my instagram and snapchat story the playlist profile picture is extremely grainy and barely visible. I tried doing the same thing with popular playlists...

Vasil

Moderator

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to use same debit card to pay for premium for a different account

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account

Visitor

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account

MihailY

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t sign in using my google.

Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in through the website on safari though, it has no problem l...

Visitor

Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in throu...

Kiril

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Playlist 100 songs on Apple watch

Hi, I'm now able to download 100 songs per playlist on my Apple Watch, instead of 50. I can't find any news on this, does anyone have more info on this?

Casual Listener

Hi, I'm now able to download 100 songs per playlist on my Apple Watch, instead of 50. I can't find any news on this, does anyone have more info on this?

809 Views

0 replies

0 likes

  • 809 Views
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Superuser Contribution [“something went wrong”] can’t access my profile on mobile

 PlanFree/Premium CountryHungaryDevice(iPhone 11 pro) There is an error when i try to access my profile on mobile. When i try it comes up "Sorry, something went wrong." I logged off then logged back on and it didnt make a difference, i also reinstall...

Casual Listener

  Plan Free/Premium   Country Hungary Device (iPhone 11 pro)   There is an error when i try to access my profile on mobile. When i try it comes up "Sorry, something went wrong." I ...

Eni

Moderator

11455 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes

Superuser Contribution Lyrics sharing is cut off

When I try to share lyrics, the song title is cut off at the top and bottom of the letters, so you can only see the middle of the letters. I’ve tried everything. Restarting my phone, deleting and redownloading the app, updating the app, I even finall...

Newbie

When I try to share lyrics, the song title is cut off at the top and bottom of the letters, so you can only see the middle of the letters. I’ve tried everything. Restarting my phone, deleting and red...

Eni

Moderator

932 Views

2 replies

0 likes

  • 932 Views
  • 2 replies
  • 0 likes

Crossfade for Apple Watch

Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue has been brought up before and it did not receive e...

Newbie

Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue ...

1121 Views

0 replies

10 likes

  • 1121 Views
  • 0 replies
  • 10 likes

Superuser Contribution First song keeps repeating in custom playlist

PlanFreeCountryAustraliaDeviceiPad Pro 2nd Gen 2020Operating SystemiOS 16My Question or IssueI’ve had Spotify for a few years but I’ve started to get this issue around a week ago. Whenever I try to listen to my custom playlist the first few songs rep...

Visitor

Plan Free Country Australia Device iPad Pro 2nd Gen 2020 Operating System iOS 16 My Question or Issue I’ve had Spotify for a few years but I’ve started to get this issue around a week ago....

Alex

Spotify Legend

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS quantizes volume increments of 5 (0-5-10) Way to loud.

When using the Spotify app volume can only increase in steps of 5so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10.basically leaving 3 volumes available on the speaker device 0,5,10 where 0 is no volume, 5 is to soft, 10 i...

Newbie

When using the Spotify app volume can only increase in steps of 5 so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10. basically leaving 3 volumes available on the speaker...

OscarDC

Moderator

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song timer quits when I’m viewing full lyrics on my iPad first gen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes