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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408557 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279897 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178959 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16 My Question or IssueWhen I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). On my phone, liked songs do not show a heart next to it, but it used to. I a...
Plan Premium Country US Device iPhone 11 Operating System iOS 16 My Question or Issue When I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). ...
Spotify Star
667 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 15 sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this app, it vanishes and is replaced by a sea of “fresh finds” “heard at grandmas house” “wedding...
Plan Premium Country US Device iPhone 13 Pro Operating System iOS 15 sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this...
Moderator
475 Views
1 replies
0 likes
Spotify Version - 8.7.78.426iOS version- 16.1Steps to reproduce- 1.play song from downloaded playlist2. Tap on repeat and set it to current song only3. When song finishes and replay again lockscreen icon change to next song but current song which was...
Spotify Version - 8.7.78.426 iOS version- 16.1 Steps to reproduce- 1.play song from downloaded playlist 2. Tap on repeat and set it to current song only 3. When song finishes and rep...
1298 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
387 Views
1 replies
0 likes
Video plays 3 seconds then freezes up and won’t play
Video plays 3 seconds then freezes up and won’t play
Spotify Legend
324 Views
1 replies
0 likes
Uninstalled Spotify app and cleared cashe and it still will not allow me to play music that is explicet
Uninstalled Spotify app and cleared cashe and it still will not allow me to play music that is explicet
Spotify Legend
382 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited Kingdom Device(iPhone 13)Operating System(iOS 16.2) the app keeps shutting on its own recently My Question or IssueThe app keeps closing for no reason on its own please sort it it happening on android as well
Plan Free/Premium Country United Kingdom Device (iPhone 13) Operating System (iOS 16.2) the app keeps shutting on its own recently My Question or Issue The app keeps clos...
Moderator
301 Views
1 replies
0 likes
PlanFree/PremiumCountryEstoniaDeviceiPhone 13 Pro MaxOperating SystemiOS 16 My Question or IssueScenario:Walking home while listening to music with my AirPods. Upon arrival I'm switching Spotify to my Sonos speaker using the device switcher menu. The...
Plan Free/Premium Country Estonia Device iPhone 13 Pro Max Operating System iOS 16 My Question or Issue Scenario: Walking home while listening to music with my AirPods. Upon arrival...
Casual Listener
765 Views
2 replies
0 likes
PlanPremiumCountryArgentinaDevice(iPhone 11, Macbook Pro late 2019)Operating System(iOS 16) My Question or IssueHi! I have DUO with my wife, but we cannot listen to music at the same time on different iPhones. When she listens to a song, the song app...
Plan Premium Country Argentina Device (iPhone 11, Macbook Pro late 2019) Operating System (iOS 16) My Question or Issue Hi! I have DUO with my wife, but we cannot listen to music at ...
Spotify Star
322 Views
1 replies
0 likes
Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.
Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.
Moderator
1057 Views
1 replies
0 likes
Nothing plays!!!
Nothing plays!!!
Spotify Legend
267 Views
1 replies
0 likes
My Spotify is abruptly cutting songs short and playing the next song.
My Spotify is abruptly cutting songs short and playing the next song.
Moderator
343 Views
1 replies
0 likes
PlanFamilyCountryGermany DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" version of Spotify. What I've tried so far:- on my iphone: de-install Spotify and r...
Plan Family Country Germany Device iPhone 8 Operating System iOS 10 My Question or Issue I subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" ...
Spotify Star
518 Views
3 replies
0 likes
I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help would be much appreciated! PlanPremiumCountryUSA Dev...
I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help w...
Moderator
338 Views
1 replies
0 likes
I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solution?
I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solu...
Moderator
597 Views
3 replies
0 likes
Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.
Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.
Moderator
2699 Views
5 replies
3 likes
PlanPremiumCountryUSA - SeattleDeviceIPhone 13 mini and Apple Watch UltraOperating System(iOS 16.0.3 and watchOS 9.0.2 My Question or IssueThe music playback on the Apple Watch Ultra (via AirPods Pro 2) doesn’t sound as good as from the iPhone. Why i...
Plan Premium Country USA - Seattle Device IPhone 13 mini and Apple Watch Ultra Operating System (iOS 16.0.3 and watchOS 9.0.2 My Question or Issue The music playback on the Apple Wat...
Moderator
1992 Views
1 replies
2 likes
Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.
Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.
Moderator
864 Views
5 replies
0 likes
I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.
I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.
280 Views
0 replies
0 likes
PlanPremium (since 2017) DeviceiPhone 14 Pro, iPhone 13 Pro, iPhone X Operating System(iOS 15, 16) Current Spotify VersioniOS 8.7.68 My Question or IssueSpotify app takes a long time to open up. Hanging on the Load screen logo and other laggy behavio...
Plan Premium (since 2017) Device iPhone 14 Pro, iPhone 13 Pro, iPhone X Operating System (iOS 15, 16) Current Spotify Version iOS 8.7.68 My Question or Issue ...
Moderator
836 Views
1 replies
0 likes
