Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26979 Views
  • 13 replies
  • 33 likes
  • 26979 Views
  • 13 replies
  • 33 likes

Superuser Contribution Please add a way to disable,Autoplay when connecting iPhone via Bluetooth

Device(iPhone 12)Operating System(iOS 15.11) Recently when connecting my iPhone 12 via Bluetooth to my car it auto plays whatever I was last listening to even if Spotify is not running. I’ve been googling it and apparently it’s a new feature, who the...

  • Newbie
  • Device (iPhone 12) Operating System (iOS 15.11)    Recently when connecting my iPhone 12 via Bluetooth to my car it auto plays whatever I was last listening to even if Spotify is not r...
  • MafeG
  • Spotify Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • autoplay
    bluetooth
    iOS
    iphone
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se reproducen las radios de las canciones

PlanFreeCountryEcuadorDeviceiPhone 8Operating SystemiOS 15.2My Question or IssueHola tengo el problema que me sale el mensaje que la radio de la canción es una playlist privada o fue eliminada pero es así con todas las radios de canciones que probé…a...

  • Casual Listener
  •   Plan Free Country Ecuador Device iPhone 8 Operating System iOS 15.2 My Question or Issue Hola tengo el problema que me sale el mensaje que la radio de la canción es una playlist priv...
  • MafeG
  • Spotify Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer working on Apple Watch se

At first it worked an I was chuffed I could run without the need for my phone but all of a sudden it won’t even load on the watch simply flashing on watch face for a split second and then vanishing, I’ve tried drying and reinstalling I’ve reset the w...

  • Newbie
  • At first it worked an I was chuffed I could run without the need for my phone but all of a sudden it won’t even load on the watch simply flashing on watch face for a split second and then vanishing, ...
  • MafeG
  • Spotify Legend
  • 1225 Views
  • 3 replies
  • 1 likes
  • 1225 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not able to share lyrics

PlanPremium familyCountry italyDeviceiPhone 12 miniOperating SystemiOS 15.2 My Question or Issuei’m not able to share any lyrics, why?in the screenshot the share button at the bottom right side doesn’t exist

  • Music Fan
  • Plan Premium family Country  italy Device iPhone 12 mini Operating System iOS 15.2   My Question or Issue i’m not able to share any lyrics, why? in the screenshot the share butto...
  • MafeG
  • Spotify Legend
  • 739 Views
  • 5 replies
  • 0 likes
  • 739 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can’t play a full track on my devices

PlanPremiumCountryCopenhagen, DenmarkDevice(iPhone 11Pro, IPad Pro, Macbook Pro late 2016)My Question or Issue when I want to play a song I press play. The song suddenly stops playing and there is no time pattern. It can be after 8 seconds or after 1...

  • Newbie
  •   Plan Premium Country Copenhagen, Denmark Device (iPhone 11Pro, IPad Pro, Macbook Pro late 2016) My Question or Issue   when I want to play a song I press play. The song suddenly ...
  • MafeG
  • Spotify Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app album list not updating as it plays

As I play an album on my Android app, the album listing highlights the current track in green and updates as each new track starts. This is the way one would expect it to work. But the iOS app on my iPad does not update itself with each new track. I ...

  • Newbie
  • As I play an album on my Android app, the album listing highlights the current track in green and updates as each new track starts. This is the way one would expect it to work. But the iOS app on my ...
  • Yordan
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unavailable songs

Hi, A lot of music I listen to, comes from independent artists or artist from non-Western countries. This is why often songs become unavailable all of a sudden and won't end up in my Spotify Wrapped. Is it possible to still add these songs to my Spot...

  • Visitor
  • Hi, A lot of music I listen to, comes from independent artists or artist from non-Western countries. This is why often songs become unavailable all of a sudden and won't end up in my Spotify Wrappe...
  • Novy
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution iphone / ipad constantly plays spotify "everywhere" on Alexa

Plan: Duo PremiumCountry UK Device(iPhone 8, iPad New)Operating System(Whatever update they did last) My Question or IssueEverytime I tell my iphone or ipad to play on Alexa #1, it plays it on the other 3. It does not happen when I tell my macbook to...

  • Casual Listener
  • Plan: Duo Premium Country UK   Device (iPhone 8,  iPad New) Operating System (Whatever update they did last)   My Question or Issue Everytime I tell my iphone or ipad to ...
  • Elena
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • Alexa
    Connect
    Everywhere
    Spotify
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS scrolling issue - icon flashing

PlanPremiumCountryPoland DeviceiPhone 12Operating SystemiOS 15.2 but happens ever since My Question or IssueHi all, I have a weird issue with icons, they rapidly flash and change to a gray icon with a white note in the middle. It happens when I go to...

  • Casual Listener
  •   Plan Premium Country Poland   Device iPhone 12 Operating System iOS 15.2 but happens ever since   My Question or Issue Hi all, I have a weird issue with icons, they rapid...
  • Alex
  • Spotify Legend
  • 1202 Views
  • 2 replies
  • 0 likes
  • 1202 Views
  • 2 replies
  • 0 likes

Superuser Contribution Group Session disconnects after a while

Plan PremiumCountryUSA DeviceiPhone 11Operating SystemiOS 15.1 My Question or IssueI tried out the Group Sessions in beta with a friend and we found that it disconnects after a while. At one point we thought we were listening to the same song togethe...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Operating System iOS 15.1   My Question or Issue I tried out the Group Sessions in beta with a friend and we found that it disconnect...
  • Eni
  • Moderator
  • 2428 Views
  • 1 replies
  • 1 likes
  • bug
  • 2428 Views
  • 1 replies
  • 1 likes

Superuser Contribution Miniplayer still has old design

PlanPremiumCountryEstoniaDeviceiPhone 12Operating SystemiOS 15 My Question or IssueI still have old miniplayer on mobile app and it is pretty much unfixable. I have tried different forms of reinstalling and uninstalling the app, even changing my subs...

  • Visitor
  • Plan Premium Country Estonia Device iPhone 12 Operating System iOS 15   My Question or Issue I still have old miniplayer on mobile app and it is pretty much unfixable. I have tried dif...
  • Ver
  • Spotify Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanent Shuffling on iPhone?

So shuffling is now the only way people can listen to music now? My personal playlists including ones made by other artists are all on shuffle play. It was working perfectly fine before on mobile where I can play any song I want without having premiu...

  • Newbie
  • So shuffling is now the only way people can listen to music now? My personal playlists including ones made by other artists are all on shuffle play. It was working perfectly fine before on mobile whe...
  • Alex
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old device still showing in Spotify Connect

PlanFamily PremiumCountryCzech RepublicDeviceiPhone 13 ProOperating SystemIOS 15.2 My Question or IssueHi, I have an issue that I cannot remove my PlayStation 4 from the list of devices that are showing up in Spotify Connect. On my PlayStation I logg...

  • Casual Listener
  • Plan Family Premium Country Czech Republic Device iPhone 13 Pro Operating System IOS 15.2    My Question or Issue Hi, I have an issue that I cannot remove my PlayStation 4 from th...
  • CarlosE
  • Moderator
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover Art of Local Files not showing up on iPhone

PlanPremiumCountrySingapore DeviceiPhone 7Operating SystemiOS 12 My Question or Issue I have added the cover art for my local files on my Macbook Pro 13 and can see it displaying on the Spotify over there. However, my iPhone just does not seem to be ...

  • Newbie
  • Plan Premium Country Singapore   Device iPhone 7 Operating System iOS 12   My Question or Issue  I have added the cover art for my local files on my Macbook Pro 13 and can s...
  • Eni
  • Moderator
  • 902 Views
  • 2 replies
  • 0 likes
  • 902 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Greyed out only in Playlists and on 4G data? Works fine on wifi.

My Question or issue: I have an iPhone 12 Pro Max with the latest iOS 15, recently I noticed whilst on 4G, songs from my playlist were greyed out and I couldn’t play them, but I could if I searched for them individually, just all my playlists are gre...

  • Newbie
  • My Question or issue:   I have an iPhone 12 Pro Max with the latest iOS 15, recently I noticed whilst on 4G, songs from my playlist were greyed out and I couldn’t play them, but I could if I s...
  • CarlosE
  • Moderator
  • 4467 Views
  • 35 replies
  • 12 likes
  • 4467 Views
  • 35 replies
  • 12 likes

Song not playing on Facebook

When I cut and paste or share a link to my song on my Facebook page, when you click on the link it goes to a Safari page and says cannot open. This seems to happen on the iPhone and I’ve tried it on two different phones.

  • Newbie
  • When I cut and paste or share a link to my song on my Facebook page, when you click on the link it goes to a Safari page and says cannot open. This seems to happen on the iPhone and I’ve tried it on ...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Superuser Contribution When adding an album to a playlist, the feature excluding songs already in the playlist is gone

PlanPremiumCountryUKDeviceiPhone 11Operating SystemIOS 15.1 My Question or IssueWhen adding an album to a playlist, the feature excluding songs already in the playlist is gone. It used to pop up saying "Do you to exclude songs already in playlist" or...

  • Newbie
  • Plan Premium Country UK Device iPhone 11 Operating System IOS 15.1   My Question or Issue When adding an album to a playlist, the feature excluding songs already in the playlist is gon...
  • Mihail
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS bug found with remote play on Mac OS

PlanFamily - Premium Device(iPhone 11)Operating SystemMac OS Big Sur My Question or Issue My dear developers. Before latest update of iOS app I have no issues with remotely play from iOS Spotify App on Mac OS (Mac Book Air) Spotify App some music. Ma...

  • Music Fan
  • Plan Family - Premium   Device (iPhone 11) Operating System Mac OS Big Sur   My Question or Issue   My dear developers. Before latest update of iOS app I have no issues with ...
  • Gromushka
  • Music Fan
  • 637 Views
  • 4 replies
  • 0 likes
  • 637 Views
  • 4 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Please make all playlists shuffleable.

There are a lot of playlists on Spotify that when you try and shuffle them, it just plays all the songs in the correct order anyways every time you shuffle. Its not all playlists but it is sometimes frustrating a playlist won’t shuffle and just plays...

  • Gig Goer
  • There are a lot of playlists on Spotify that when you try and shuffle them, it just plays all the songs in the correct order anyways every time you shuffle. Its not all playlists  but it is some...
  • Eni
  • Moderator
  • 487 Views
  • 7 replies
  • 0 likes
  • iOS
    Playlists
  • 487 Views
  • 7 replies
  • 0 likes

Superuser Contribution Local files not syncing to iPhone

planpremium duocountrycanadadeviceiPhone 7, windows computeroperating systemios, windows my issueI am trying to sync local file songs from my computer to my iPhone. i try pressing the download button on my phone, it says the playlist is downloaded bu...

  • Casual Listener
  • plan premium duo country canada device iPhone 7, windows computer operating system ios, windows   my issue I am trying to sync local file songs from my computer to my iPhone. i try pre...
  • Mihail
  • Spotify Legend
  • 2727 Views
  • 2 replies
  • 0 likes
  • 2727 Views
  • 2 replies
  • 0 likes