Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36714 Views

40 replies

10 likes

  • 36714 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102038 Views

115 replies

12 likes

Other
  • 102038 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1281 Views

0 replies

0 likes

iOS
  • 1281 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298796 Views

61 replies

16 likes

  • 298796 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125646 Views

19 replies

38 likes

  • 125646 Views
  • 19 replies
  • 38 likes

Premium Abo for Pensioners over 70

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Local Files not working in playlist iOS

PlanPremiumDeviceiPhone XsOperating SystemWindows 10 Heya!So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music not present on Spotify and I've had it on my pc and on my phone with no is...

Regular

Plan Premium Device iPhone Xs Operating System Windows 10   Heya! So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music ...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Spotify BMW ConnectedDrive option not showing in iOS

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart. PlanPremiumCountryPortugal DeviceiPhone 14 pro Operating SystemiOS 16.1

Newbie

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart.         Plan Premium Country Port...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Progress bar freezes when viewing lyrics

Device: iPhone, Macbook, iPad.The majority of the time, the progress bar of the song freezes/glitches when viewing lyrics in full screen. It resumes progress when you come out of full screen, but freezes (as if paused) at the moment you go full scree...

Regular

Device: iPhone, Macbook, iPad. The majority of the time, the progress bar of the song freezes/glitches when viewing lyrics in full screen. It resumes progress when you come out of full screen, but...

MihailY

Moderator

1827 Views

5 replies

1 likes

  • 1827 Views
  • 5 replies
  • 1 likes

Superuser Contribution Group Session not working correctly

PlanPremium FamilyCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueI am unable to join my friends group session, I join the session but no music plays and when I press play or skip on the song I’m playing it leaves the session, I hav...

Casual Listener

  Plan Premium Family Country   Device iPhone 11 Operating System iOS 16   My Question or Issue I am unable to join my friends group session, I join the session but no music...

MihailY

Moderator

1454 Views

5 replies

0 likes

  • 1454 Views
  • 5 replies
  • 0 likes

Spotify started to play unknown song

Hi everyone, 1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off) all sessions, removing all third party extensions (including social media) connected to...

Casual Listener

Hi everyone,   1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off)  all sessions, removin...

JBayudz

Rising Star 4

1213 Views

5 replies

0 likes

  • 1213 Views
  • 5 replies
  • 0 likes

Heos 7, Spotify connect volume

Hello The last few weeks I hade notice problem with adjusting volume on My Heos 7 and Heos 1 device egen using Spotify connect. The volume seems to have a "life of it's own" and change itself and doesn't stay on the setting I have chosen. Same proble...

Newbie

Hello   The last few weeks I hade notice problem with adjusting volume on My Heos 7 and Heos 1 device egen using Spotify connect.  The volume seems to have a "life of it's own" and chang...

Maurice_Wildeman

Newbie

1438 Views

4 replies

1 likes

  • 1438 Views
  • 4 replies
  • 1 likes

Superuser Contribution [iOS][Developer] Improved IOS widget

Hi, With the new flexibility of IOS16 would it possible to update the widgets to be more in line with Androids - specifically showing now playing as well as having media controls on the widget Thanks

Casual Listener

Hi,  With the new flexibility of IOS16 would it possible to update the widgets to be more in line with Androids - specifically showing now playing as well as having media controls on the widget...

MihailY

Moderator

433 Views

1 replies

0 likes

Developer
iOS
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat All resets in playlists

PlanPremiumCountryUSDeviceiPhoneOperating SystemiOS 15.3.1 My Question or IssueThe selection for Repeat All (and Repeat 1) in playlists constantly resets to off when selecting a new song in that playlist or when selecting a new song in a different pl...

Casual Listener

Plan Premium Country US Device iPhone Operating System iOS 15.3.1   My Question or Issue The selection for Repeat All (and Repeat 1) in playlists constantly resets to off when selectin...

AlejaR

Moderator

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Play Downloaded Podcast

PlanPremiumUSA Device(iPhone 14 Pro Max)Operating System (iOS 16.1) My Question or Issue - Downloaded podcast episodes won't play after tapping the play button unless I quit and relaunch the app. It seems to happen most on a particular podcast, but i...

Visitor

Plan Premium USA   Device (iPhone 14 Pro Max) Operating System (iOS 16.1)   My Question or Issue - Downloaded podcast episodes won't play after tapping the play button unless I quit...

OscarDC

Moderator

510 Views

1 replies

2 likes

  • 510 Views
  • 1 replies
  • 2 likes

Superuser Contribution I can’t share my public playlist

PlanPremiumCountryPeruDeviceiPhone 13Operating SystemiOS 16 My Question or IssueI can't share my public playlist. The share icon does not appear.

Casual Listener

  Plan Premium Country Peru Device iPhone 13 Operating System iOS 16   My Question or Issue I can't share my public playlist. The share icon does not appear.

Alex

Spotify Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhanced playlist will not play when connected to chromecast

PlanPremium-FamilyCountryUSDeviceiPad Pro (12.9-inch) (5th generation)Operating SystemiOS 16.1 My Question or IssueWhen a playlist enhancement is enabled, tapping any song will not play. Not playlist nor enhanced entries. In the playlist itself when ...

Casual Listener

Plan Premium-Family Country US Device iPad Pro (12.9-inch) (5th generation) Operating System iOS 16.1   My Question or Issue When a playlist enhancement is enabled, tapping any song wi...

Alex

Spotify Legend

593 Views

2 replies

1 likes

  • 593 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hide Unplayable Song - Issue with Spotify Connect

Hi. I can hide songs on playlist and albums, and I activated Hide Unplayable Song feature on Playback setting. Despite the fact that this feature works when I use it on my Spotify on my phone, it doesn’t work (it won’t skip the hidden song) when I us...

Casual Listener

Hi.   I can hide songs on playlist and albums, and I activated Hide Unplayable Song feature on Playback setting. Despite the fact that this feature works when I use it on my Spotify on my phon...

Dian

Spotify Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Crashing

PlanPremiumCountryUSA Deviceiphone 14 pro max Operating SystemiOS 16.0.2 My Question or IssueI just got my new phone and I have not been able to use Spotify because it keeps crashing when I open the app. I have tried signing out and signing back in, ...

Casual Listener

  Plan Premium Country USA   Device iphone 14 pro max  Operating System iOS 16.0.2   My Question or Issue I just got my new phone and I have not been able to use Spo...

Alex

Spotify Legend

905 Views

3 replies

0 likes

  • 905 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPad won’t let me save songs to playlist

On my iPad I used to be able to save songs to a playlist by clicking on the 3 dots next to the song. Now, the list of options for saving pops up, but disappears immediately. On my iPhone, it works, because the 3 dots have been replaced by a tick in a...

Visitor

On my iPad I used to be able to save songs to a playlist by clicking on the 3 dots next to the song. Now, the list of options for saving pops up, but disappears immediately. On my iPhone, it works, b...

Yordan

Moderator

2101 Views

12 replies

1 likes

  • 2101 Views
  • 12 replies
  • 1 likes

Multiple devices

Hi.I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect the two and share playlists?I live in S.Africa in the...

Visitor

Hi. I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect ...

Nico

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't download Spotify App to my iPhone SE

PlanPremiumCountry IrelandDeviceiPhone SEOperating System iOS 12.1 My Question or Issue I subscribed to your premium service yesterday but when i tried to download the app to my phone, it won't download. I see the cloud Logo but when I tap on it, a r...

Casual Listener

Plan Premium Country  Ireland Device iPhone SE Operating System    iOS 12.1   My Question or Issue  I subscribed to your premium service yesterday but when i tried...

OscarDC

Moderator

19140 Views

12 replies

0 likes

  • 19140 Views
  • 12 replies
  • 0 likes

Superuser Contribution Swipe to Queue

Since a few weeks I am not able to use the swiping function to add songs to my queue. I noticed that swiping work in random playlists, except in my own liked songs playlist. However, I am able to queue songs by clicking on the three dots, but this is...

Visitor

Since a few weeks I am not able to use the swiping function to add songs to my queue. I noticed that swiping work in random playlists, except in my own liked songs playlist. However, I am able to que...

Lyubka

Moderator

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes