Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232672 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114245 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443077 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303973 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I have Spotify premium and I have songs downloaded.. usually if you don’t have internet around you can listen the music that’s downloaded, but it’s been two days where I try to put music with no internet and it doesn’t work.. it seems like I need ...
So I have Spotify premium and I have songs downloaded.. usually if you don’t have internet around you can listen the music that’s downloaded, but it’s been two days where I try to put music wit...
Moderator
467 Views
1 replies
0 likes
Premium, US, iPhone 13, iOS 16 Whenever a playlist or album is set to repeat it doesn’t start over from the beginning - it goes to somewhere in the middle (at the same place each time) and then continues in order from there. Turning shuffle/repeat on...
Premium, US, iPhone 13, iOS 16 Whenever a playlist or album is set to repeat it doesn’t start over from the beginning - it goes to somewhere in the middle (at the same place each time) and t...
Moderator
434 Views
1 replies
0 likes
O Spotify tentou debitar o valor do pagamento mas não era o suficiente pra pagar a assinatura aí eu adicionei o dinheiro suficiente aí o Spotify não debitou ainda
O Spotify tentou debitar o valor do pagamento mas não era o suficiente pra pagar a assinatura aí eu adicionei o dinheiro suficiente aí o Spotify não debitou ainda
Moderator
305 Views
1 replies
0 likes
Plan FamilyPremiumUSA account Device iPhone 13 Pro Operating System16.1.1 My Question or IssueMy wife and I bought Apple Watches so we could run and stream music without our phones. We have been sharing an account but it was so frustrating only havin...
Plan Family Premium USA account Device iPhone 13 Pro Operating System 16.1.1 My Question or Issue My wife and I bought Apple Watches so we could run and stream music wi...
Moderator
1028 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceIPHONE 5 My Question or IssueHow do i get Spotify to work on iPhone 5, i am on the latest software downloaded the app and when i try login via email and facebook i get the error messaged login failed, something went wrong tr...
Plan Premium Country UK Device IPHONE 5 My Question or Issue How do i get Spotify to work on iPhone 5, i am on the latest software downloaded the app and when i try login via email and...
Regular
3327 Views
9 replies
1 likes
We need a searching feature within podcasts to search for single episodes via their title. Looking through a podcast with over 200 episodes takes too long and you’ll never find it. I have talked about this with with many people now and they all agree...
We need a searching feature within podcasts to search for single episodes via their title. Looking through a podcast with over 200 episodes takes too long and you’ll never find it. I have talked abou...
Moderator
895 Views
1 replies
1 likes
This week the app stopped being able to shuffle on my iPhone. The shuffle button is greyed out so I can't turn it back on. I only listen using shuffle so this is a big deal to me. How can I get it to shuffle again. It only started this week. I delete...
This week the app stopped being able to shuffle on my iPhone. The shuffle button is greyed out so I can't turn it back on. I only listen using shuffle so this is a big deal to me. How can I get it...
Moderator
748 Views
3 replies
0 likes
Ran out of premium And Now my Account is stuck in Offline Mode Plz Help
Ran out of premium And Now my Account is stuck in Offline Mode Plz Help
Community Legend
540 Views
1 replies
0 likes
Hi all, since today the lockscreen widget on ios 16 is gone (not the now playing thing but the small icon selectable on the lockscreen widget section introduced in ios 16) It is also not longer selectable in the provided menu for customizing the lock...
Hi all, since today the lockscreen widget on ios 16 is gone (not the now playing thing but the small icon selectable on the lockscreen widget section introduced in ios 16) It ...
Spotify Star
1757 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 16 My Question or IssueShuffle isn’t worth a dang, I hear the same songs over again every 45 minutes to an hour. And my playlist is 49 hours long.
Plan Premium Country USA Device iPhone 11 Operating System iOS 16 My Question or Issue Shuffle isn’t worth a dang, I hear the same songs over again every 45 minutes to an hour. And m...
Spotify Star
372 Views
1 replies
0 likes
Spoiler (Highlight to read)I don’t know if this is only a issue for me but when I start Spotify with apple lighting earbuds plugged in, the app starts acting up, not playing music, freezing and crashing. It’s only until I unplug and plug it back in t...
I don’t know if this is only a issue for me but when I start Spotify with apple lighting earbuds plugged in, the app starts acting up, not playing music, freezing and crashing. It’s only until I unpl...
Moderator
408 Views
1 replies
0 likes
PlanPremiumCountryNetherlands DeviceiPhone 12 / iOS 16.0iMac Pro / Monterey 16.6 My Question or IssuePlaylist songs are okay on my iMac and in browser but are greyed on my iPhone for a large part. (hundreds of songs but not all. Alway the first hundr...
Plan Premium Country Netherlands Device iPhone 12 / iOS 16.0 iMac Pro / Monterey 16.6 My Question or Issue Playlist songs are okay on my iMac and in browser but are greyed on ...
Moderator
480 Views
1 replies
0 likes
I can’t scroll down on the main page cause the app will crash. PlanPremiumCountryCzech RepublicDeviceiPhone 12Operating SystemIOS newest version
I can’t scroll down on the main page cause the app will crash. Plan Premium Country Czech Republic Device iPhone 12 Operating System IOS newest version
Spotify Legend
329 Views
1 replies
0 likes
Antes tenia android y lo tenia en modo aleatorio y investigue y me di cuenta que era normal pero ahora que cambie a iphone soy el unico que lo tiene asi
Antes tenia android y lo tenia en modo aleatorio y investigue y me di cuenta que era normal pero ahora que cambie a iphone soy el unico que lo tiene asi
Spotify Legend
464 Views
1 replies
0 likes
Hello,Recently, I woke up to Spotify playing radio after finishing my playlist until the next day. This is very annoying because the songs in Radio are not what I want to hear.And I'm paying for this "service" every month...Please help
Hello, Recently, I woke up to Spotify playing radio after finishing my playlist until the next day. This is very annoying because the songs in Radio are not what I want to hear. And I'm paying ...
Spotify Legend
19671 Views
11 replies
2 likes
Country: USADevice: iPhone XrOperating System: iOS 15 My Question or IssueI have Google Maps connected to Spotify. One minor annoyance is that when Spotify audio (e.g., a podcast) is interrupted by Maps navigation, Spotify audio picks up exactly wher...
Country: USA Device: iPhone Xr Operating System: iOS 15 My Question or Issue I have Google Maps connected to Spotify. One minor annoyance is that when Spotify audio (e.g., a podcast) is i...
Moderator
496 Views
1 replies
0 likes
Songs added through the desktop app don't count track duration the way iTunes does it. Because of this, many local tracks added to playlists through desktop app are not available, even if added to iTunes. I have 450 local tracks. Approximately 40% ar...
Songs added through the desktop app don't count track duration the way iTunes does it. Because of this, many local tracks added to playlists through desktop app are not available, even if added ...
Regular
1889 Views
3 replies
3 likes
PlanPremiumCountry DeviceIPad 5Operating SystemiOS15.6.1 My Question or IssueSince a few weeks my iPad only plays 2 songs, then stops. When playing the second song the albumcover, song title of the first song are shown. If I press forward, the second...
Plan Premium Country Device IPad 5 Operating System iOS 15.6.1 My Question or Issue Since a few weeks my iPad only plays 2 songs, then stops. When playing the second song the...
Spotify Legend
668 Views
1 replies
0 likes
Hello I recently joined Spotify Premium this month, but I already have a lot of complaints. The app has a great UI and cool Features but basic features which are in every normal music app aren’t available in a Subscription service. I’ll get straight ...
Hello I recently joined Spotify Premium this month, but I already have a lot of complaints. The app has a great UI and cool Features but basic features which are in every normal music app aren’t avai...
Moderator
527 Views
1 replies
0 likes
Hey, My Spotify library has about 2000+ songs which I want to completely clear and restart from scratch since I don’t listen to 99% of these songs. Is there a way to quickly delete all of the songs without having to slide to the left an incredible am...
Hey, My Spotify library has about 2000+ songs which I want to completely clear and restart from scratch since I don’t listen to 99% of these songs. Is there a way to quickly delete all of th...
Casual Listener
7711 Views
3 replies
1 likes
