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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36656 Views

40 replies

10 likes

  • 36656 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101976 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1276 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298765 Views

61 replies

16 likes

  • 298765 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125625 Views

19 replies

38 likes

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  • 19 replies
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Solved!! IOS Spotify being different

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16 My Question or IssueWhen I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). On my phone, liked songs do not show a heart next to it, but it used to. I a...

Newbie

Plan Premium Country US Device iPhone 11 Operating System iOS 16   My Question or Issue When I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). ...

Billy-J

Spotify Star

716 Views

1 replies

0 likes

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Superuser Contribution a way to search for your daily mix

PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 15 sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this app, it vanishes and is replaced by a sea of “fresh finds” “heard at grandmas house” “wedding...

Visitor

Plan Premium Country US Device iPhone 13 Pro Operating System iOS 15       sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this...

Vasil

Moderator

519 Views

1 replies

0 likes

dailymix
  • 519 Views
  • 1 replies
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Lockscreen icon not changing iOS 16.1

Spotify Version - 8.7.78.426iOS version- 16.1Steps to reproduce- 1.play song from downloaded playlist2. Tap on repeat and set it to current song only3. When song finishes and replay again lockscreen icon change to next song but current song which was...

Visitor

Spotify Version - 8.7.78.426 iOS version- 16.1 Steps to reproduce-   1.play song from downloaded playlist 2. Tap on repeat and set it to current song only 3. When song finishes and rep...

1317 Views

0 replies

0 likes

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spotify doesn;t work anymore away from wifi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ToolboxT

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
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Superuser Contribution Keeps closing on its own

PlanFree/PremiumCountryUnited Kingdom Device(iPhone 13)Operating System(iOS 16.2) the app keeps shutting on its own recently My Question or IssueThe app keeps closing for no reason on its own please sort it it happening on android as well

Newbie

Plan Free/Premium Country United Kingdom  Device (iPhone 13) Operating System (iOS 16.2) the app keeps shutting on its own recently    My Question or Issue The app keeps clos...

MihailY

Moderator

348 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Bug: Switching from AirPods to Sonos is pausing the music

PlanFree/PremiumCountryEstoniaDeviceiPhone 13 Pro MaxOperating SystemiOS 16 My Question or IssueScenario:Walking home while listening to music with my AirPods. Upon arrival I'm switching Spotify to my Sonos speaker using the device switcher menu. The...

Casual Listener

Plan Free/Premium Country Estonia Device iPhone 13 Pro Max Operating System iOS 16   My Question or Issue Scenario: Walking home while listening to music with my AirPods. Upon arrival...

p3rsonald1zaster

Casual Listener

909 Views

2 replies

0 likes

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  • 2 replies
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Duo plays the same song on different devices

PlanPremiumCountryArgentinaDevice(iPhone 11, Macbook Pro late 2019)Operating System(iOS 16) My Question or IssueHi! I have DUO with my wife, but we cannot listen to music at the same time on different iPhones. When she listens to a song, the song app...

Newbie

Plan Premium Country Argentina Device (iPhone 11, Macbook Pro late 2019) Operating System (iOS 16)   My Question or Issue Hi! I have DUO with my wife, but we cannot listen to music at ...

Bittencourt

Spotify Star

383 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How do I download music to my Library folder in my laptop, not my Spotify

Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.

Visitor

Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.

Lyubka

Moderator

1180 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Report ongoing issue

My Spotify is abruptly cutting songs short and playing the next song.

Newbie

My Spotify is abruptly cutting songs short and playing the next song.

MihailY

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Subscription to "family" plan but on iphone still "free"

PlanFamilyCountryGermany DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" version of Spotify. What I've tried so far:- on my iphone: de-install Spotify and r...

Casual Listener

Plan Family Country Germany   Device iPhone 8 Operating System iOS 10   My Question or Issue I subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" ...

Bittencourt

Spotify Star

571 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution "Starred" playlist unavailable to users on Premium Family account

I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help would be much appreciated! PlanPremiumCountryUSA Dev...

Newbie

I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help w...

OscarDC

Moderator

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution EQ bar cut off on top

I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solution?

Casual Listener

I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solu...

AlejaR

Moderator

655 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution How comeI can’t add songs to my playlist on my ipad?

Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.

Visitor

Every time I try to add something to my playlist the little application where you can choose what playlist you want to add it to opens and closes within a second.

OscarDC

Moderator

2865 Views

5 replies

3 likes

  • 2865 Views
  • 5 replies
  • 3 likes

Superuser Contribution Apple Watch playback doesn’t apply equalizer setting on iPhone

PlanPremiumCountryUSA - SeattleDeviceIPhone 13 mini and Apple Watch UltraOperating System(iOS 16.0.3 and watchOS 9.0.2 My Question or IssueThe music playback on the Apple Watch Ultra (via AirPods Pro 2) doesn’t sound as good as from the iPhone. Why i...

Visitor

Plan Premium Country USA - Seattle Device IPhone 13 mini and Apple Watch Ultra Operating System (iOS 16.0.3 and watchOS 9.0.2   My Question or Issue The music playback on the Apple Wat...

Lyubka

Moderator

2165 Views

1 replies

2 likes

  • 2165 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify premium on iPhone not allowing me to add whole albums onto playlist

Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.

Casual Listener

Recent update of Spotify (I have premium) has made it so I can no longer add whole albums onto a playlist. It’s very annoying as adding each individual song from an album is hugely time wasting.

Yordan

Moderator

944 Views

5 replies

0 likes

  • 944 Views
  • 5 replies
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Canvas for iPhone

I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.

Newbie

I’m on iPhone 13 standard and I do not have Spotify Canvas. I have premium but not option for canvas.

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
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Superuser Contribution Spotify app takes a long time to open up

PlanPremium (since 2017) DeviceiPhone 14 Pro, iPhone 13 Pro, iPhone X Operating System(iOS 15, 16) Current Spotify VersioniOS 8.7.68 My Question or IssueSpotify app takes a long time to open up. Hanging on the Load screen logo and other laggy behavio...

Newbie

Plan Premium (since 2017)   Device iPhone 14 Pro, iPhone 13 Pro, iPhone X   Operating System (iOS 15, 16)   Current Spotify Version iOS 8.7.68   My Question or Issue ...

Lyubka

Moderator

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes