Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
251709 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
137069 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
459531 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
311681 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
This might seem like an odd request but when I work out, I would prefer Spotify to not play ads during my exercise session. I would much rather prefer to get all the ads out of the way first before I work out kind of like watching a YouTube video. I ...
This might seem like an odd request but when I work out, I would prefer Spotify to not play ads during my exercise session. I would much rather prefer to get all the ads out of the way first before I...
Newbie
23588 Views
2 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 14.2 My Question or IssueLately, Spotify has started crashing in my car. I download music ahead of time so everything I play is already on my phone and I connect through Bluetooth to my car. I...
Plan Premium Country Canada Device iPhone 8 Operating System iOS 14.2 My Question or Issue Lately, Spotify has started crashing in my car. I download music ahead of time so everythin...
Moderator
4141 Views
10 replies
1 likes
PlanPremium YesCountry Sweden DeviceiPhone 8 and I-padOperating SystemiOS 10 My Question or IssueMitt spotify stänger av efter 30 sek! Vad är det som fel??
Plan Premium Yes Country Sweden Device iPhone 8 and I-pad Operating System iOS 10 My Question or Issue Mitt spotify stänger av efter 30 sek! Vad är det som fel??
Moderator
10433 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of 2 IOS updates ago my iPhone 8 has been disconnecting from the bluetooth in my car when ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of 2...
Moderator
817 Views
1 replies
0 likes
Olvide mi correo en una cuenta Premium y me siguen descontando, quisiera ver como la podria cancelar sin correo PlANPremiumCountryMexico DeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueolvide mi cuenta en un...
Olvide mi correo en una cuenta Premium y me siguen descontando, quisiera ver como la podria cancelar sin correo PlAN Premium Country Mexico Device iPhone 11 Operating System (iOS ...
Spotify Legend
354 Views
1 replies
0 likes
PlanFree/PremiumCountryU.KDevice(iPhone SE 2020)Operating System(iOS 16.1)I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not working. This issue started recently, I have tried deleting the app ...
Plan Free/Premium Country U.K Device (iPhone SE 2020) Operating System (iOS 16.1) I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not w...
Moderator
1379 Views
3 replies
0 likes
Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine). When I play it, then enable shuffle, and within 30 seconds, the song stops and it backs out to the main menu...
Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine). When I play it, then enable shuffle, and within ...
Moderator
589 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone SE 2020Operating SystemiOS 16.1.1 My Question or IssueListening history does not show streamings from speakers
Plan Premium Country Canada Device iPhone SE 2020 Operating System iOS 16.1.1 My Question or Issue Listening history does not show streamings from speakers
Moderator
521 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone 12 ProOperating SystemiOS 16 Public Beta 3 My IssueWhile I understand that this might be caused by the iOS 16 Public Beta, and may be addressed in future app update: every time I connect to Spotify Connect on my Y...
Plan Premium Country Sweden Device iPhone 12 Pro Operating System iOS 16 Public Beta 3 My Issue While I understand that this might be caused by the iOS 16 Public Beta, and may be add...
Music Fan
10959 Views
44 replies
8 likes
When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist are different but apparently my app wasn’t updated. ...
When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist a...
Moderator
1023 Views
4 replies
0 likes
PlanPremiumCountry DeviceiPad ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) I can't start playback because a notification is blocking the play button in the Spotify app. Please see attached screenshot.
Plan Premium Country Device iPad Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) I can't start playback because a notification is blocking the play bu...
Spotify Star
646 Views
1 replies
0 likes
I clicked on the "current device" section (iOS), already connected to my headphones, but it showed me under a different connectable device that someone is listening. Are they listening to my audio or is it just showing me that device is being used by...
I clicked on the "current device" section (iOS), already connected to my headphones, but it showed me under a different connectable device that someone is listening. Are they listening to my audio or...
Moderator
370 Views
1 replies
0 likes
I can no longer find Discover Weekly in my iPhone APP. I have an iPhone 13 running iOS 16.1.1 and the latest Spotify update. It used to be on my home page I think or in My mixes, I'm not sure. But now it's nowhere. I can still find it on the Spotify ...
I can no longer find Discover Weekly in my iPhone APP. I have an iPhone 13 running iOS 16.1.1 and the latest Spotify update. It used to be on my home page I think or in My mixes, I'm not sure. But no...
Spotify Star
639 Views
1 replies
0 likes
Lyrics share button is not showing up. I tried reinstalling the app and clearing the catch. I tried basically everything. I am on student plan right now. Is there any way to fix this
Lyrics share button is not showing up. I tried reinstalling the app and clearing the catch. I tried basically everything. I am on student plan right now. Is there any way to fix this
Moderator
531 Views
1 replies
0 likes
Student Premium, USAiPhone 7/Apple Watch Series 3iOS 12.1.4/watchOS 5.0.1 I recently got a replacement iPhone 7 and loaded a backup of my old device onto it. When I played music on my old iPhone (also a 7), the watch app would automatically open and ...
Student Premium, USA iPhone 7/Apple Watch Series 3 iOS 12.1.4/watchOS 5.0.1 I recently got a replacement iPhone 7 and loaded a backup of my old device onto it. When I played music on my ol...
Visitor
85265 Views
24 replies
1 likes
It olays the first but sfter it szart playing random song from spotify not from my list.
It olays the first but sfter it szart playing random song from spotify not from my list.
Moderator
716 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiphone 8+Operating SystemiOS 13, Windows 10 My Question or IssueI'm unable to get local files songs to sync or download on my iphone. I've reinstalled both apps on windows and iphone twice, reset both devices, have bo...
Plan Premium Country Australia Device iphone 8+ Operating System iOS 13, Windows 10 My Question or Issue I'm unable to get local files songs to sync or download on my iphone. I've re...
Newbie
16276 Views
10 replies
1 likes
Plan: PremiumCountry: USA Device: iPhone 13Operating System: IOS 15.6.1 My Question or Issue: The repeat button is gone. Now podcasts keep repeating ad nauseam after they finished. instead of just ending. Since there is no repeat button, there is no ...
Plan: Premium Country: USA Device: iPhone 13 Operating System: IOS 15.6.1 My Question or Issue: The repeat button is gone. Now podcasts keep repeating ad nauseam after...
Moderator
1642 Views
9 replies
0 likes
Hi.I have two separate WLANs at home. In one I have my Denon Home 150 with an iPad. In the other my iPhone. I can play music on the Denon over Spotify Connect from both. This is also the case when I'm in another building with yet another WLAN. Apple ...
Hi. I have two separate WLANs at home. In one I have my Denon Home 150 with an iPad. In the other my iPhone. I can play music on the Denon over Spotify Connect from both. This is also the case when ...
Casual Listener
785 Views
2 replies
0 likes
All of my podcasts are normal and work fine except for the Health and Fitness category. Whenever I click that it opens that category page but it just shows the category heading and nothing else. Blank screen. All the other categories work and search ...
All of my podcasts are normal and work fine except for the Health and Fitness category. Whenever I click that it opens that category page but it just shows the category heading and nothing else. Blan...
Moderator
793 Views
1 replies
0 likes
