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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232665 Views

27 replies

5 likes

  • 232665 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114237 Views

116 replies

13 likes

Other
  • 114237 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2311 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303969 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129672 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Multiple devices

Hi.I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect the two and share playlists?I live in S.Africa in the...

Visitor

Hi. I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect ...

Nico

Community Legend

492 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution I can't download Spotify App to my iPhone SE

PlanPremiumCountry IrelandDeviceiPhone SEOperating System iOS 12.1 My Question or Issue I subscribed to your premium service yesterday but when i tried to download the app to my phone, it won't download. I see the cloud Logo but when I tap on it, a r...

Casual Listener

Plan Premium Country  Ireland Device iPhone SE Operating System    iOS 12.1   My Question or Issue  I subscribed to your premium service yesterday but when i tried...

OscarDC

Moderator

19252 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Superuser Contribution Swipe to Queue

Since a few weeks I am not able to use the swiping function to add songs to my queue. I noticed that swiping work in random playlists, except in my own liked songs playlist. However, I am able to queue songs by clicking on the three dots, but this is...

Visitor

Since a few weeks I am not able to use the swiping function to add songs to my queue. I noticed that swiping work in random playlists, except in my own liked songs playlist. However, I am able to que...

Lyubka

Moderator

918 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution When I pause music, it automatically resumes in 10 seconds

Premium PlanUSAiPhone 13 Pro, iOS 15.1.1Spotify app version: 8.6.96.5912014 BMW 328xi GT Been trying to use Spotify on my car, but it's almost useless as I can never pause the music for more than 10 seconds. I've tried this using Bluetooth, then USB ...

Casual Listener

Premium Plan USA iPhone 13 Pro, iOS 15.1.1 Spotify app version: 8.6.96.591 2014 BMW 328xi GT   Been trying to use Spotify on my car, but it's almost useless as I can never pause the music ...

Lyubka

Moderator

3615 Views

8 replies

0 likes

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  • 8 replies
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Solved!! IOS Spotify being different

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16 My Question or IssueWhen I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). On my phone, liked songs do not show a heart next to it, but it used to. I a...

Newbie

Plan Premium Country US Device iPhone 11 Operating System iOS 16   My Question or Issue When I switched to this iPhone, Spotify’s user interface is different(even from other iPhones). ...

Billy-J

Spotify Star

743 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution a way to search for your daily mix

PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 15 sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this app, it vanishes and is replaced by a sea of “fresh finds” “heard at grandmas house” “wedding...

Visitor

Plan Premium Country US Device iPhone 13 Pro Operating System iOS 15       sometimes Spotify shows me my daily mixes but when I go to a different app & come back to this...

Vasil

Moderator

536 Views

1 replies

0 likes

dailymix
  • 536 Views
  • 1 replies
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Lockscreen icon not changing iOS 16.1

Spotify Version - 8.7.78.426iOS version- 16.1Steps to reproduce- 1.play song from downloaded playlist2. Tap on repeat and set it to current song only3. When song finishes and replay again lockscreen icon change to next song but current song which was...

Visitor

Spotify Version - 8.7.78.426 iOS version- 16.1 Steps to reproduce-   1.play song from downloaded playlist 2. Tap on repeat and set it to current song only 3. When song finishes and rep...

1330 Views

0 replies

0 likes

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spotify doesn;t work anymore away from wifi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ToolboxT

Roadie

494 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Keeps closing on its own

PlanFree/PremiumCountryUnited Kingdom Device(iPhone 13)Operating System(iOS 16.2) the app keeps shutting on its own recently My Question or IssueThe app keeps closing for no reason on its own please sort it it happening on android as well

Newbie

Plan Free/Premium Country United Kingdom  Device (iPhone 13) Operating System (iOS 16.2) the app keeps shutting on its own recently    My Question or Issue The app keeps clos...

MihailY

Moderator

366 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug: Switching from AirPods to Sonos is pausing the music

PlanFree/PremiumCountryEstoniaDeviceiPhone 13 Pro MaxOperating SystemiOS 16 My Question or IssueScenario:Walking home while listening to music with my AirPods. Upon arrival I'm switching Spotify to my Sonos speaker using the device switcher menu. The...

Casual Listener

Plan Free/Premium Country Estonia Device iPhone 13 Pro Max Operating System iOS 16   My Question or Issue Scenario: Walking home while listening to music with my AirPods. Upon arrival...

p3rsonald1zaster

Casual Listener

976 Views

2 replies

0 likes

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  • 2 replies
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Duo plays the same song on different devices

PlanPremiumCountryArgentinaDevice(iPhone 11, Macbook Pro late 2019)Operating System(iOS 16) My Question or IssueHi! I have DUO with my wife, but we cannot listen to music at the same time on different iPhones. When she listens to a song, the song app...

Newbie

Plan Premium Country Argentina Device (iPhone 11, Macbook Pro late 2019) Operating System (iOS 16)   My Question or Issue Hi! I have DUO with my wife, but we cannot listen to music at ...

Bittencourt

Spotify Star

395 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How do I download music to my Library folder in my laptop, not my Spotify

Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.

Visitor

Want to download music to my laptop Library folder. Want to use some music to post on my sister's memorial on the web. I don't mean my Spotify Library. Thanks so much.

Lyubka

Moderator

1241 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Report ongoing issue

My Spotify is abruptly cutting songs short and playing the next song.

Newbie

My Spotify is abruptly cutting songs short and playing the next song.

MihailY

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Subscription to "family" plan but on iphone still "free"

PlanFamilyCountryGermany DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" version of Spotify. What I've tried so far:- on my iphone: de-install Spotify and r...

Casual Listener

Plan Family Country Germany   Device iPhone 8 Operating System iOS 10   My Question or Issue I subscribed to the "Family" plan, but on my mobile phone, I can only use the "free" ...

Bittencourt

Spotify Star

593 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution "Starred" playlist unavailable to users on Premium Family account

I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help would be much appreciated! PlanPremiumCountryUSA Dev...

Newbie

I have a Premium Family account - I am the only user on the account to can view or play our "Starred" song playlist. We have attempted lots of work arounds but nothing seems to be working. Any help w...

OscarDC

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution EQ bar cut off on top

I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solution?

Casual Listener

I’m on iOS 16 and the eq bar is cut off at the top. I have clean installed the app, restarted my phone, signed out. And still nothing. I see this a old issue and was wondering if anyone found a solu...

AlejaR

Moderator

680 Views

3 replies

0 likes

  • 680 Views
  • 3 replies
  • 0 likes