Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29120 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93954 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423613 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293369 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Every time I play any song it stops every 30 seconds
Every time I play any song it stops every 30 seconds
Roadie
608 Views
3 replies
1 likes
PlanFree/PremiumCountryUnited States Device(iPhone XROperating System(iOS 16.0.2 My Question or IssueI have 2011 Chrysler 300c, blue tooth is not set up in my vehicle as I have not updated my Uconnect. However I have always been able to plug my phone...
Plan Free/Premium Country United States Device (iPhone XR Operating System (iOS 16.0.2 My Question or Issue I have 2011 Chrysler 300c, blue tooth is not set up in my ve...
Moderator
385 Views
1 replies
0 likes
My Question or Issue i have songs downloaded on my iPhone . I have given all the permissions and local files toggle is ON. But I don’t see my local files on my iPhone kindly help
My Question or Issue i have songs downloaded on my iPhone . I have given all the permissions and local files toggle is ON. But I don’t see my local files on my iPhone ...
Moderator
597 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 11 Operating SystemiOS 16 My Question or IssueRecently I’ve noticed the volume in and out of my app isn’t linking up. If I turn the volume to a certain level in the app, if I exit out and change it, when I go back to the app i...
Plan Premium Device iPhone 11 Operating System iOS 16 My Question or Issue Recently I’ve noticed the volume in and out of my app isn’t linking up. If I turn the volume to...
Music Fan
7165 Views
30 replies
3 likes
Recently found out through a friend that Spotify added a feature to share lyrics to people or social media. I didn’t know about it until she showed me how to do it on her phone. I cannot. I redownloaded the app, went through all settings. I can share...
Recently found out through a friend that Spotify added a feature to share lyrics to people or social media. I didn’t know about it until she showed me how to do it on her phone. I cannot. I redownloa...
Moderator
383 Views
1 replies
0 likes
I don’t have google home or any other home automation .. just trying to connect to Bluetooth earbuds and other Bluetooth speakers
I don’t have google home or any other home automation .. just trying to connect to Bluetooth earbuds and other Bluetooth speakers
Moderator
1674 Views
3 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceiPhone 13 miniOperating SystemiOS 15.7 My Question or IssueI am unable to listen to local files on my iPhone. I have uploaded the songs into Spotify on my laptop, and followed all the steps to have them...
Plan Premium Country United States of America Device iPhone 13 mini Operating System iOS 15.7 My Question or Issue I am unable to listen to local files on my iPhone. I have uploaded ...
Newbie
929 Views
2 replies
2 likes
Premium plan, USA, iPhone 8 running OS16.0.2Tracks keep skipping halfway through the song. At first it was just skipping to different songs on my playlist but now it keeps switching to random meditation music. Additionally, it keeps trying to play on...
Premium plan, USA, iPhone 8 running OS16.0.2 Tracks keep skipping halfway through the song. At first it was just skipping to different songs on my playlist but now it keeps switching to random medit...
Moderator
492 Views
3 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 10 My Question or IssueEver since the software upgrade, the lyrics that I see have gone from a normal font to a smaller font.Is there a glitch in the software, or do I need to update a...
Plan Premium Country United States Device iPhone XR Operating System iOS 10 My Question or Issue Ever since the software upgrade, the lyrics that I see have gone from a normal font t...
Roadie
6754 Views
4 replies
0 likes
I don't like Americans. How can I block all of them? I don't want to give them any streaming proceeds, or add to their monthly listeners count.
I don't like Americans. How can I block all of them? I don't want to give them any streaming proceeds, or add to their monthly listeners count.
Roadie
359 Views
1 replies
1 likes
I blocked someone by mistake and i want to unblock.
I blocked someone by mistake and i want to unblock.
Roadie
501 Views
1 replies
2 likes
PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOSMy Question or IssueI drive a lot and exercise. I like to just pick a song and start streaming. No time for hitting thumbs up or down. Nor do I save songs to play later, just pick a song and let t...
Plan Premium Country US Device iPhone 13 Operating System iOS My Question or Issue I drive a lot and exercise. I like to just pick a song and start streaming. No time for hitting thumbs up o...
Moderator
665 Views
3 replies
0 likes
I have this playlist from when I was with my ex and it’s literally stuck on my account, it has a picture of her as the album cover and I just want it gone, I’ve tried unliking the playlist - still there. And I just want it gone PlanDuo CountryUnited ...
I have this playlist from when I was with my ex and it’s literally stuck on my account, it has a picture of her as the album cover and I just want it gone, I’ve tried unliking the playlist - still th...
Spotify Star
610 Views
3 replies
0 likes
PlanPremiumCountryFranceDevice(Iphone 12)Operating System(iOS 16, Spotify V 8.7.68) My Question or IssueMy question is simple, why can't I create a group session with my bluetooth adapter ?I don't understand because few month ago it worked perfectly ...
Plan Premium Country France Device (Iphone 12) Operating System (iOS 16, Spotify V 8.7.68) My Question or Issue My question is simple, why can't I create a group session with my blue...
Moderator
443 Views
1 replies
0 likes
Hello,I realise that the method of accessing local files on iOS devices has recently changed but I've noticed a couple of odd things when trying out the new method: 1. The 'old' method (on Spotify for PC, add a source folder containing music files th...
Hello, I realise that the method of accessing local files on iOS devices has recently changed but I've noticed a couple of odd things when trying out the new method: 1. The 'old' method (on...
Moderator
1539 Views
10 replies
0 likes
PlanPremiumCountryUSDeviceIPhone 11Operating SystemiOS 13.6Question or IssueWhen I go to an album to play a song that has not been downloaded it won’t play. It gets stuck in a screen like the first picture I attached. However I can like and then imme...
Plan Premium Country US Device IPhone 11 Operating System iOS 13.6 Question or Issue When I go to an album to play a song that has not been downloaded it won’t play. It gets stuck in a scree...
Newbie
18250 Views
39 replies
12 likes
When i click on a playlist on my phone spotify freezes for a second and then crashes
When i click on a playlist on my phone spotify freezes for a second and then crashes
Moderator
387 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or Issuespotify will only play the first ten seconds of most all of my songs. i have them all downloaded but spotify still won’t work, even when i connect to wifi.
Plan Premium Country USA Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue spotify will only play the first ten seconds of most all of my songs. i have them all downl...
Spotify Legend
11972 Views
9 replies
0 likes
PlanPremium DeviceiPhone 11 pro maxOperating System(iOS 13.3.1 My Question or Issue When In settings I go to Music Quality, in Download section there is this message: “Please Keep Spotify Open And Your screen unlocked. Downloads will pause If your de...
Plan Premium Device iPhone 11 pro max Operating System (iOS 13.3.1 My Question or Issue When In settings I go to Music Quality, in Download section there is this messag...
Music Fan
4831 Views
3 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn desktop, you can take 2 (or more) playlists, add them to a folder and use that to shuffle them together. Why can’t I do this on mobile? It’s a great feature,...
Plan Premium Country United States Device iPhone 12 Operating System iOS 15 My Question or Issue On desktop, you can take 2 (or more) playlists, add them to a folder and use th...
Moderator
761 Views
1 replies
0 likes
