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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67836 Views
  • 16 replies
  • 37 likes
  • 67836 Views
  • 16 replies
  • 37 likes

Superuser Contribution Spotify freezes when I open the app or switch back to it after iOS upgrade

PlanPremium DeviceiPhone 6sOperating SystemiOS 12 My Question or IssueSpotify freezes when I open the app or switch back to it.It has been happening since I upgraded iOS to the newest version.Spotify had worked fine before the upgrade.I haven't notic...

  • Regular
  • Plan Premium   Device iPhone 6s Operating System iOS 12   My Question or Issue Spotify freezes when I open the app or switch back to it. It has been happening since I upgraded iOS...
  • CarlosE
  • Moderator
  • 1066 Views
  • 6 replies
  • 0 likes
  • 1066 Views
  • 6 replies
  • 0 likes

Superuser Contribution My local files from desktop won't download on iphone

I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the others.I tried to undownload then redownload the playl...

  • Casual Listener
  • I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the oth...
  • Dian
  • Spotify Legend
  • 1077 Views
  • 7 replies
  • 0 likes
  • 1077 Views
  • 7 replies
  • 0 likes

Strange line on lyric screen

Premium, South Korea DeviceiPhone 13 Operating SystemiOS 15.4.1 My Question or IssueStrange green line on the lyric screen

  • Newbie
  • Premium, South Korea   Device iPhone 13  Operating System iOS 15.4.1   My Question or Issue Strange green line on the lyric screen
  • MattSuda
  • Spotify Star
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

unlinking my student premium account

Student PremiumUnited States DeviceiPhone 11Operating SystemiOS 15.2.1 I was having issues with autoplay (when streaming a song it would play through and not autoplay, I tried a clean reinstall on all devices) on my current account and opting into ma...

  • Regular
  •   Student Premium United States   Device iPhone 11 Operating System iOS 15.2.1   I was having issues with autoplay (when streaming a song it would play through and not autopla...
  • Kristina345
  • Regular
  • 867 Views
  • 2 replies
  • 0 likes
  • autoplay
    plans
  • 867 Views
  • 2 replies
  • 0 likes

Too much difficulty for bug submission

You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have a hyperlink from your phone), search for help, par...

  • Casual Listener
  • You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have...
  • Hubo
  • Community Legend
  • 249 Views
  • 1 replies
  • 1 likes
  • 249 Views
  • 1 replies
  • 1 likes

New UI search is broken for artists

PlanPremiumCountryUSA DeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or Issue When searching for any artist in the nav bar and then going to that artist landing page - the landing page no longer contains the artists top singles, discograph...

  • Visitor
  • Plan Premium Country USA   Device iPhone 13 Pro Operating System iOS 15.4.1   My Question or Issue   When searching for any artist in the nav bar and then going to that art...
  • Hubo
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist cover art not updating when sharing to Instagram Stories

PlanPremiumCountryUSA DeviceiPhone X My Question or IssueWhen sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest songs added.

  • Casual Listener
  • Plan Premium Country USA  Device iPhone X   My Question or Issue When sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest ...
  • ponce_musica
  • Newbie
  • 18773 Views
  • 10 replies
  • 19 likes
  • 18773 Views
  • 10 replies
  • 19 likes

Some iOS apps make Spotify pausing music

Hi, Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop playing music. It's super annoying! There are two app in part...

  • Regular
  • Hi,   Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop p...
  • NickNick2
  • Visitor
  • 1464 Views
  • 2 replies
  • 1 likes
  • 1464 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcast stops playing and then plays new episode

Plan - PremiumCountry - CanadaDevice - iPhone 11 Pro Max Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it does not remember where I left off and starts from the beginning. I am u...

  • Newbie
  • Plan - Premium Country - Canada Device - iPhone 11 Pro Max   Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it doe...
  • Dian
  • Spotify Legend
  • 812 Views
  • 3 replies
  • 0 likes
  • 812 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video/podcast time stamp issue - Rogan

Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts where I was listening/watching. I’ve reinstalled the...

  • Casual Listener
  • Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts w...
  • AndresM
  • Spotify
  • 1541 Views
  • 13 replies
  • 3 likes
  • 1541 Views
  • 13 replies
  • 3 likes

Superuser Contribution One Podcast won’t play!

PlanPremiumCountryU.S.A DeviceiPhone 13 ProOperating System(iOS 15.4.1) Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. All other podcasts and songs play on my phone but one of my podcasts will only pl...

  • Casual Listener
  • Plan Premium Country U.S.A   Device iPhone 13 Pro Operating System (iOS 15.4.1)   Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. ...
  • Alex
  • Spotify Legend
  • 1055 Views
  • 5 replies
  • 1 likes
  • 1055 Views
  • 5 replies
  • 1 likes

Superuser Contribution an abnormal cyan border on lyrics

i keep getting this cyan colored border on lyrics tab its irritating PlanPremiumCountryindiaDevice(iPhone 11)Operating System(iOS 15.4.2) My Question or Issuehow to remove this border

  • Newbie
  • i keep getting this cyan colored border  on lyrics tab its irritating  Plan Premium Country india Device (iPhone 11) Operating System (iOS 15.4.2)   My Question or Issue how...
  • CarlosE
  • Moderator
  • 12463 Views
  • 32 replies
  • 42 likes
  • 12463 Views
  • 32 replies
  • 42 likes

Accepting family token

Message says oops problem try again later or I'm part of another family plan which I am not

  • Newbie
  • Message says oops problem try again later or I'm part of another family plan which I am not
  • 1753115E
  • Visitor
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezing

PlanPremiumCountryUSADeviceiPhone 12 pro maxOperating SystemiOS 15.4.1 My Question or IssueWhen I’m playing a podcast and leave the Spotify app, go to a different app, and return to Spotify, Spotify freezes. I have to close Spotify and reopen it for ...

  • Visitor
  • Plan Premium Country USA Device iPhone 12 pro max Operating System iOS 15.4.1   My Question or Issue When I’m playing a podcast and leave the Spotify app, go to a different app, and re...
  • Dian
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 2 likes
  • 305 Views
  • 1 replies
  • 2 likes

Superuser Contribution Track Continues to Play Despite Rewinding to the Very Start

Plan: PremiumCountry: United KingdomDevice: iPhone XR (Apple AirPods Generation 2)Operating System: IOS 15.4.1So for about a week now, the song I am currently listening to just carries on playing when I swipe down (and use the phone’s built-in music ...

042FA3F4-364F-40F0-956A-F969E701A412.jpeg
  • Music Fan
  •   Plan: Premium Country: United Kingdom Device: iPhone XR (Apple AirPods Generation 2) Operating System: IOS 15.4.1 So for about a week now, the song I am currently listening to ju...
  • AndresM
  • Spotify
  • 673 Views
  • 7 replies
  • 0 likes
  • 673 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spamming skip is broken

PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 15.4.1My Question or IssueWhen spamming the skip button for a short time, a song plays with a incorrect title, and cover photo. You cant skip or rewind or pause for about 10 seconds. A...

  • Visitor
  • Plan Premium Country United States Device iPhone 12 Operating System iOS 15.4.1 My Question or Issue When spamming the skip button for a short time, a song plays with a incorrect title, and ...
  • AndresM
  • Spotify
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Car Play, Only some artists listed.

I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first.1. Many people have this issue, there are multiple posts about this and in each post multip...

  • Casual Listener
  • I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first. 1. Many people have this issue, ther...
  • Lorenzo_NGG
  • Roadie
  • 1152 Views
  • 5 replies
  • 0 likes
  • 1152 Views
  • 5 replies
  • 0 likes

Superuser Contribution Issues Syncing Local Files Between Devices

PlanPremiumCountryUnited StatesDeviceiPhone X, Samsung Galaxy Tab S4, Lenovo LaptopOperating SystemiOS 13.1 Beta, Android OneUI, Windows 10 Pro My Question or IssueWhen attemping to download songs from Local Files on my computer on my phone or tablet...

  • Visitor
  • Plan Premium Country United States Device iPhone X, Samsung Galaxy Tab S4, Lenovo Laptop Operating System iOS 13.1 Beta, Android OneUI, Windows 10 Pro   My Question or Issue When attem...
  • jnspir3d
  • Newbie
  • 2546 Views
  • 6 replies
  • 1 likes
  • local files
    syncing issue
  • 2546 Views
  • 6 replies
  • 1 likes

Superuser Contribution Difficult to Edit Playlists

Spotify has made it difficult to edit playlists when you are on your mobile application. You used to be able to edit the playlist and the song you were playing was highlighted in green. You can no longer see the song you are playing so you have to re...

  • Newbie
  • Spotify has made it difficult to edit playlists when you are on your mobile application.   You used to be able to edit the playlist and the song you were playing was highlighted in green. You ...
  • Kiril
  • Moderator
  • 1074 Views
  • 2 replies
  • 5 likes
  • Delete Activity
    delete songs
    edit
    search song
  • 1074 Views
  • 2 replies
  • 5 likes

Superuser Contribution iPhone Podcast Bug or Feature?

PlanPremium CountryUSA DeviceiPhone 13S Operating SystemiOS 15.4.1 My Question or IssueWhen I am listening to podcasts I have to press play on them twice as it immediately pauses after the first press. It does this with earbuds, AirPods, and on speak...

  • Casual Listener
  • Plan Premium   Country USA   Device iPhone 13S   Operating System iOS 15.4.1   My Question or Issue When I am listening to podcasts I have to press play on them twice...
  • Kiril
  • Moderator
  • 717 Views
  • 1 replies
  • 0 likes
  • 717 Views
  • 1 replies
  • 0 likes