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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Sound quality

PlanPremiumCountryIndia Device(Samsung Galaxy S10)Operating System(Android) My Question or IssueI have a premium subscription, i set all my settings at high, but inspit of that when i listen the similar song on Apple music i found, Apple music provid...

  • Visitor
  •   Plan Premium Country India   Device (Samsung Galaxy S10) Operating System (Android)   My Question or Issue I have a premium subscription, i set all my settings at high, b...
  • Amayy
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Sound Quality
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! JRE Podcast player on iOS repeatedly restarting episode when you leave app

PlanFreeCountryUnited StatesDeviceiPhone 11 Pro MaxOperating SystemiOS 14.8.1 (happens for a good friend of mine on iOS 15) My Question or Issuehttps://vimeo.com/698781327See above online video for example.Whenever you move the Spotify application to...

  • Casual Listener
  •   Plan Free Country United States Device iPhone 11 Pro Max Operating System iOS 14.8.1 (happens for a good friend of mine on iOS 15)   My Question or Issue https://vimeo.com/6987...
  • jimmyboy789
  • Casual Listener
  • 1140 Views
  • 3 replies
  • 0 likes
  • 1140 Views
  • 3 replies
  • 0 likes

Superuser Contribution Group session drops when switching to airplay

When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remain in sync

  • Casual Listener
  • When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remai...
  • Kiril
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Please fix airplay video streaming on Roku

There are several issues when playing a video podcast via airplay to a Roku device.First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure that wasn’t the issue. I’m running at 625 Mbps, so it...

  • Visitor
  • There are several issues when playing a video podcast via airplay to a Roku device. First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure ...
  • OscarDC
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Local Files Sync Issue

PlanPremiumCountryUnited StatesDevice(iPhone 7) My Question or IssueI recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. My computer runs them perfectly fine, and other certain local file songs ...

  • Newbie
  • Plan Premium Country United States Device (iPhone 7)   My Question or Issue I recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. M...
  • Kiril
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossibilitado de download

sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei este mês, já tentei de tudo e nada ainda de resultado...

  • Visitor
  • sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei es...
  • Kiril
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

How can I play Spotify on an iPhone 5c?

PlanPremiumCountryUnited StatesDeviceiPhone 5cOperating SystemiOS 10 I have an older (5c) iPhone that I'm using just as a music player. I can't put the Spotify app on it, because it requires iOS 12+. How can I do this? I can't believe that none of th...

  • Visitor
  • Plan Premium Country United States Device iPhone 5c Operating System iOS 10   I have an older (5c) iPhone that I'm using just as a music player.  I can't put the Spotify app on it,...
  • Billy-J
  • Spotify Star
  • 9836 Views
  • 3 replies
  • 1 likes
  • 9836 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Lyrics not showing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryRomaniaDevice(iPhone 12Operating System(iOS 15.3) My Question or IssueThe lyrics are not showing on my iOS device....

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Romania Device (iPhone 12 Operating System (iOS 15...
  • Eni
  • Moderator
  • 1440 Views
  • 5 replies
  • 0 likes
  • 1440 Views
  • 5 replies
  • 0 likes

blends not working

planpremiumcountryunited statesdeviceiphone 13 minioperating systemios 15.41 my question or issueafter trying to leave a friends blend, the spotify app completely deleted all blends from my "made for you." from then on, every time i try to join a ble...

  • Visitor
  • plan premium country united states device iphone 13 mini operating system ios 15.41   my question or issue after trying to leave a friends blend, the spotify app completely deleted all...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Superuser Contribution [AppleTV] No sound on Apple TV when streaming to other devices over AirPlay2

Hey folks, We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV. The relevant team is aware of this and they are currently looking into it. If you're expe...

  • Moderator
  • Moderator
  • Hey folks,   We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV.    The releva...
  • JoeH76
  • Music Fan
  • 6893 Views
  • 47 replies
  • 16 likes
  • Other
  • 6893 Views
  • 47 replies
  • 16 likes

Superuser Contribution Error on different tabs with premium accounts

PlanPremiumCountrySpainDeviceiPhone 4SOperating SystemiOS 9.3.6Spotify Version8.4.62.490 I've been using a free account for a long time in my iPhone 4S without any problem. Recently I've created a new premium account and I'm having several issues. I'...

  • Casual Listener
  • Plan Premium Country Spain Device iPhone 4S Operating System iOS 9.3.6 Spotify Version 8.4.62.490   I've been using a free account for a long time in my iPhone 4S without any pro...
  • CentroCoras
  • Casual Listener
  • 388 Views
  • 4 replies
  • 0 likes
  • 388 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car playlist bug

PlanPremiumCountryUkraine DeviceIphone 11Operating SystemIOS11VehicleBMW 3 Series 2014 NBT systemMy Question or IssueHey guys. I updated the application. Before the update on my car was only forward and backward arrows, now I see the list of the all ...

  • Regular
  • Plan Premium Country Ukraine   Device Iphone 11 Operating System IOS11 Vehicle BMW 3 Series 2014 NBT system My Question or Issue Hey guys. I updated the application. Before the u...
  • Vitalii2424
  • Regular
  • 425 Views
  • 2 replies
  • 0 likes
  • bug
    Car
    Play
  • 425 Views
  • 2 replies
  • 0 likes

Superuser Contribution automatically make new playlists private

hey is there a way to make new playlists automatically private? i already used the desktop app to make sure the "make new playlists public" setting under social is turned off and still every time i make a playlist its public. its just annoying having...

  • Gig Goer
  • hey is there a way to make new playlists automatically private? i already used the desktop app to make sure the "make new playlists public" setting under social is turned off and still every time i m...
  • Alex
  • Spotify Legend
  • 4725 Views
  • 7 replies
  • 1 likes
  • Desktop (Mac)
    iOS
    Playlists
    Premium
    Privacy
    Private playlist
    settings
    Social
  • 4725 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify offline without WLAN

PlanPremiumCountryGermanyDeviceiPhone 12 Pro MaxOperating SystemiOS 15.4 My Question or Issue"Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data is turned on and works well in browser. Installing Spotify new doesn't help.

  • Newbie
  • Plan Premium Country Germany Device iPhone 12 Pro Max Operating System iOS 15.4   My Question or Issue "Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data i...
  • OscarDC
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezing regularly when on Bluetooth headphones

I have Spotify premium and I’m in the UK and am using an iPhone XS It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or riding my bike, it freezes regularly where I have to press t...

  • Newbie
  • I have Spotify premium and I’m in the UK and am using an iPhone XS   It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or ...
  • Mario
  • Spotify Legend
  • 741 Views
  • 2 replies
  • 0 likes
  • 741 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song Sorting / Order Management

It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to delete the ones that stand in between the ones you wa...

  • Casual Listener
  • It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to de...
  • Pacocha8
  • Regular
  • 344 Views
  • 2 replies
  • 1 likes
  • iOS
    Playlists
  • 344 Views
  • 2 replies
  • 1 likes

Spotify lyrics not popping up

PlanPremium CountryUnited StatesDeviceiPhone 8 se (2nd generation)Operating SystemiOS 15.4.1My Question or IssueSpotify lyrics still not showing. The lyrics show on my laptop but not my phone, what should i do?

  • Newbie
  • Plan Premium  Country United States Device iPhone 8 se (2nd generation) Operating System iOS 15.4.1 My Question or Issue Spotify lyrics still not showing. The lyrics show on my laptop b...
  • jrham
  • Roadie
  • 512 Views
  • 2 replies
  • 0 likes
  • 512 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I change the volume for Spotify only

PlanFreeCountryAustraliaDeviceiPhone SEOperating SystemiOS 15 My Question or IssueHow do I change the volume for Spotify only? On PC I can easily do it by using the slider on the bottom right but I can't find that slider on mobile, nor any other meth...

  • Casual Listener
  • Plan Free Country Australia Device iPhone SE Operating System iOS 15   My Question or Issue How do I change the volume for Spotify only? On PC I can easily do it by using the slider on...
  • Yordan
  • Moderator
  • 760 Views
  • 1 replies
  • 0 likes
  • 760 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs suddenly stop playing on iPhone only.

PlanPremiumCountryUSDeviceiPhone 12 Pro MaxOperating SystemiOS 15.3.1My Question or IssueMy downloaded songs will play for maybe 5-10 seconds on my phone then the sound will suddenly cut out. (the music shows that it is still playing but I hear nothi...

  • Newbie
  •   Plan Premium Country US Device iPhone 12 Pro Max Operating System iOS 15.3.1 My Question or Issue My downloaded songs will play for maybe 5-10 seconds on my phone then the sound will...
  • Ver
  • Spotify Legend
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes