Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28594 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93462 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423181 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293120 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
None of the below information is required.PlanPremium CountryIndia DeviceiPhone 13 ProOperating SystemiOS 16 So I have two problems 1) I have been facing this for a while where the music starts streaming on another device randomly in the middle of my...
None of the below information is required. Plan Premium Country India Device iPhone 13 Pro Operating System iOS 16 So I have two problems 1) I have been fa...
Moderator
429 Views
1 replies
0 likes
My Question or IssueNow playing is not showing in app at the bottom. Also when I click on the new music bar that shows on IPhone 14 outside of the app…the music stops once the app is opened.I also took a screen recording if needed. PlanPremiumCountry...
My Question or Issue Now playing is not showing in app at the bottom. Also when I click on the new music bar that shows on IPhone 14 outside of the app…the music stops once the app is opened. I als...
Moderator
2149 Views
8 replies
4 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy home page will not open. i pbone in offline mode
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My home...
Spotify Legend
355 Views
1 replies
0 likes
I had a screen with buttons for various genres - fairly large ones with pictures. I can’t find it - is there a way to get it back? Or am I thinking of something else? Premium, USA, iPhone 11, iOS 15.6.1 Device
I had a screen with buttons for various genres - fairly large ones with pictures. I can’t find it - is there a way to get it back? Or am I thinking of something else? Premium, US...
Moderator
356 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS 16.0 My Question or IssueWhen passively listening to audio (app closed or phone sleeping), audio is automatically paused when you re-open the application. Noticed this since upgrading to iOS...
Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 16.0 My Question or Issue When passively listening to audio (app closed or phone sleeping), audio is automatically ...
Moderator
371 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceiPhone 12 miniOperating SystemiOS 15.6.1 My Question or IssueCurrently, I am using the lastest version of the Spotify on iOS which is 8.7.62. The problem is that when I skip forward a song and get back to that song right...
Plan Premium Country Turkey Device iPhone 12 mini Operating System iOS 15.6.1 My Question or Issue Currently, I am using the lastest version of the Spotify on iOS which is 8.7.62. Th...
Moderator
1625 Views
7 replies
0 likes
When I added a song to spotify on my pc, i cant play it on iphone. I DONT HAVE THE OPTION FOR "ENABLE SYNC FROM DESKTOP". YES I HAVE PREMIUM. YES I HAVE THE LATEST UPDATE. It tells me instruction on how to sync the song to my iphone and they literall...
When I added a song to spotify on my pc, i cant play it on iphone. I DONT HAVE THE OPTION FOR "ENABLE SYNC FROM DESKTOP". YES I HAVE PREMIUM. YES I HAVE THE LATEST UPDATE. It tells me instruction on ...
Spotify Legend
660 Views
1 replies
0 likes
I have two phones that are both logged on to same account. When one plays music ironically it is not showing up as playing on the second phone. I have worked this for the last 3/4 years and it has automatically just stopped. I like to see when my par...
I have two phones that are both logged on to same account. When one plays music ironically it is not showing up as playing on the second phone. I have worked this for the last 3/4 years a...
Moderator
1889 Views
6 replies
0 likes
SOLVED apparently there's a car mode that Spotify switched to at some point. Premium, iPhone 13 mini My Question or IssueWhat's the deal with the new play screen?- Can't click on artist- Can't click on album- Can't open the playlist it is in- Can't a...
SOLVED apparently there's a car mode that Spotify switched to at some point. Premium, iPhone 13 mini My Question or Issue What's the deal with the new play screen? - Can't click o...
Roadie
1236 Views
1 replies
0 likes
DeviceiPhone 13 Pro (iOS 15.6.1) My Question or IssueI have noticed that the download speed for offline listening is incredibly slow. I have about 4000 offline songs and it takes 2-3 hours to download everything if my phone doesn't sleep. That's righ...
Device iPhone 13 Pro (iOS 15.6.1) My Question or Issue I have noticed that the download speed for offline listening is incredibly slow. I have about 4000 offline songs and it takes 2-3 hou...
Roadie
720 Views
1 replies
0 likes
I have family premium account. iOS latest versions on watch and iphone. the download option for playlists can't be found.
I have family premium account. iOS latest versions on watch and iphone. the download option for playlists can't be found.
Roadie
652 Views
1 replies
0 likes
Plan: PremiumDevices: Apple Watch Series 5 with cellular, iPhone 13Latest versions of iOS and Watch OSLatest version of Spotify mobile (8.7.56)Watch has been restarted, Apple watch app and iphone app have been freshly reinstalled My Question or Issue...
Plan: Premium Devices: Apple Watch Series 5 with cellular, iPhone 13 Latest versions of iOS and Watch OS Latest version of Spotify mobile (8.7.56) Watch has been restarted, Apple watch app and ip...
Moderator
1547 Views
8 replies
0 likes
PlanPremiumCountryU.S. DeviceiPad Mini (6th gen)Operating System(iOS 15.4.1 My Question or IssueWhen attempting to rename a blend, clicking "Rename" in the little three dot menu causes the menu to pop up for a second then disappear. This same behavio...
Plan Premium Country U.S. Device iPad Mini (6th gen) Operating System (iOS 15.4.1 My Question or Issue When attempting to rename a blend, clicking "Rename" in the little thre...
Regular
3493 Views
8 replies
0 likes
Spotify on iPhone has a lifesaving (somewhat) option in it’s settings called “Volume level: Quiet” (Settings>Playback>Volume level>Loud/Normal/Quiet)It changes the in App volume only of Spotify. This function is super useful, as music tends to be ver...
Spotify on iPhone has a lifesaving (somewhat) option in it’s settings called “Volume level: Quiet” (Settings>Playback>Volume level>Loud/Normal/Quiet) It changes the in App volume only ...
Casual Listener
3437 Views
2 replies
0 likes
Basically no matter what I do, when a song finishes, it goes to the next song but skips after a single second, skipping two songs in a row before playing the next song. Happens on cellular and on wifi. I’ve restarted my phone, reinstalled the app, we...
Basically no matter what I do, when a song finishes, it goes to the next song but skips after a single second, skipping two songs in a row before playing the next song. Happens on cellular and on wif...
Moderator
3968 Views
10 replies
15 likes
PlanPremiumCountryUKDeviceApple Watch series 6 (cellular)Operating SystemWatchOS 7.5 My Question or IssueIve recently purchased a new Apple Watch however the Spotify app won’t allow me to stream music through it. It shows up as an option and just sta...
Plan Premium Country UK Device Apple Watch series 6 (cellular) Operating System WatchOS 7.5 My Question or Issue Ive recently purchased a new Apple Watch however the Spotify app won’...
Newbie
3426 Views
13 replies
3 likes
PlanPremiumCountry DeviceiPod TouchOperating SystemiOS 5.1.1 My Question or IssueHi. Untill 1 week ago, Spotify was working fine on my old ipod touch. But because spotify ceased connecting and updating the playlists a week ago, I tried to solve this ...
Plan Premium Country Device iPod Touch Operating System iOS 5.1.1 My Question or Issue Hi. Untill 1 week ago, Spotify was working fine on my old ipod touch. But because spotif...
Newbie
3443 Views
4 replies
1 likes
I have Been having an issue with my songs shuffling. Before I was able to play a playlist and if I didnt Like the song that it started with I could Click the play button again and it would select a new song. Now it just pauses it and keeps playing. I...
I have Been having an issue with my songs shuffling. Before I was able to play a playlist and if I didnt Like the song that it started with I could Click the play button again and it would select a n...
Spotify Legend
495 Views
1 replies
2 likes
Hello I want to ask how to create a distributor account on spotify or how to distribute music... I have created a music distribution platform. Thank you!
Hello I want to ask how to create a distributor account on spotify or how to distribute music... I have created a music distribution platform. Thank you!
Moderator
2888 Views
1 replies
0 likes
I'm casting to Google Home from Spotify either on iOS (latest version) or macOS desktop (latest version). Playback works, but once I'm connected, I cannot select/play a different song unless I add it to the playback queue and press "skip". I would ha...
I'm casting to Google Home from Spotify either on iOS (latest version) or macOS desktop (latest version). Playback works, but once I'm connected, I cannot select/play a different song unless I add it...
Spotify Legend
622 Views
1 replies
0 likes
