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Download not working

Download not working

I am having a reoccurring issue with Spotify after I log out of all devices I am still unable to Download songs to my device offline please fix this reoccurring problem
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1 Reply

Hey there,

 

Thanks for posting in the Community.

 

Could you share the brand/model and operating system of your device? Have you tried performing a clean reinstall of the app as described here? What's the Spotify version you've installed?

 

It's also important to make sure you've set Spotify as an exception in any battery/memory optimizing apps on your device.

 

Keep us posted,

 

Cheers!

 

 

DianModerator
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