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Spotify doesnt work on 4G

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Spotify doesnt work on 4G

  1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hello people, 

 

I have what apparently is a pretty comon problem. My phone (iPhone 12) will not play music on spotify when on 4G but works just fine on wifi. It says in the bottom “Spotify is offline”. 

I have tried litteraly EVERYTHING, and read all the other topics, and nothing works for me. How do i get this to work? Pretty frustating. 

 

Reply

Accepted Solutions
Marked as solution

Hey @113257454,

 

Thanks for posting in the Community.

 

Have you tried resetting the network settings of your iPhone?

 

It's also possible, that there is a limitation set in some settings for the Spotify app. Could you have a look at the mobile data ones?

 

Let us know how that went,

 

Cheers!

DianModerator
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View solution in original post

3 Replies
Marked as solution

Hey @113257454,

 

Thanks for posting in the Community.

 

Have you tried resetting the network settings of your iPhone?

 

It's also possible, that there is a limitation set in some settings for the Spotify app. Could you have a look at the mobile data ones?

 

Let us know how that went,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Thanks alot! That worked 😀

Hey @113257454

 

Thanks for reaching out about this here in the Community. 

 

Fantastic news! Give us a shout if it starts misbehaving again, we're here to help. 

 

Have a good one 🙂

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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