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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29921 Views

40 replies

9 likes

  • 29921 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94474 Views

115 replies

12 likes

Other
  • 94474 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

974 Views

0 replies

0 likes

iOS
  • 974 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293601 Views

60 replies

15 likes

  • 293601 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123621 Views

19 replies

38 likes

  • 123621 Views
  • 19 replies
  • 38 likes

Superuser Contribution [iOS][Other] Wrong/unsynced lyrics feedback

I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.

Casual Listener

I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.

Alex

Spotify Legend

1379 Views

5 replies

1 likes

iOS
Other
  • 1379 Views
  • 5 replies
  • 1 likes

Superuser Contribution How to stop pop ups

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueevery time I connect to my Google speakers I get this pop up. I have premium account, I don’t...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue every t...

Jeremy

Spotify Legend

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change Blend Playlist Name Not Happening in iPad

PlanFreeCountryIndiaDeviceiPad Mini 5th GenOperating SystemiPad OS 15.4.1 My Question or IssueRecently, a new feature has been added that lets us change the name of our blend playlists. But for my iPad, when I click on the 'Edit Name' option, it does...

Casual Listener

Plan Free Country India Device iPad Mini 5th Gen Operating System iPad OS 15.4.1   My Question or Issue Recently, a new feature has been added that lets us change the name of our blend...

Kiril

Moderator

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezes when I open the app or switch back to it after iOS upgrade

PlanPremium DeviceiPhone 6sOperating SystemiOS 12 My Question or IssueSpotify freezes when I open the app or switch back to it.It has been happening since I upgraded iOS to the newest version.Spotify had worked fine before the upgrade.I haven't notic...

Regular

Plan Premium   Device iPhone 6s Operating System iOS 12   My Question or Issue Spotify freezes when I open the app or switch back to it. It has been happening since I upgraded iOS...

CarlosE

Spotify Legend

1472 Views

6 replies

0 likes

  • 1472 Views
  • 6 replies
  • 0 likes

Superuser Contribution My local files from desktop won't download on iphone

I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the others.I tried to undownload then redownload the playl...

Casual Listener

I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the oth...

Dian

Spotify Legend

1571 Views

7 replies

0 likes

  • 1571 Views
  • 7 replies
  • 0 likes

Strange line on lyric screen

Premium, South Korea DeviceiPhone 13 Operating SystemiOS 15.4.1 My Question or IssueStrange green line on the lyric screen

Newbie

Premium, South Korea   Device iPhone 13  Operating System iOS 15.4.1   My Question or Issue Strange green line on the lyric screen

MattSuda

Spotify Star

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

unlinking my student premium account

Student PremiumUnited States DeviceiPhone 11Operating SystemiOS 15.2.1 I was having issues with autoplay (when streaming a song it would play through and not autoplay, I tried a clean reinstall on all devices) on my current account and opting into ma...

Regular

  Student Premium United States   Device iPhone 11 Operating System iOS 15.2.1   I was having issues with autoplay (when streaming a song it would play through and not autopla...

Kristina345

Regular

1310 Views

2 replies

0 likes

autoplay
plans
  • 1310 Views
  • 2 replies
  • 0 likes

Too much difficulty for bug submission

You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have a hyperlink from your phone), search for help, par...

Casual Listener

You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have...

Hubo

Community Legend

456 Views

1 replies

1 likes

  • 456 Views
  • 1 replies
  • 1 likes

New UI search is broken for artists

PlanPremiumCountryUSA DeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or Issue When searching for any artist in the nav bar and then going to that artist landing page - the landing page no longer contains the artists top singles, discograph...

Visitor

Plan Premium Country USA   Device iPhone 13 Pro Operating System iOS 15.4.1   My Question or Issue   When searching for any artist in the nav bar and then going to that art...

Hubo

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist cover art not updating when sharing to Instagram Stories

PlanPremiumCountryUSA DeviceiPhone X My Question or IssueWhen sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest songs added.

Casual Listener

Plan Premium Country USA  Device iPhone X   My Question or Issue When sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest ...

ponce_musica

Newbie

19975 Views

10 replies

19 likes

  • 19975 Views
  • 10 replies
  • 19 likes

Some iOS apps make Spotify pausing music

Hi, Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop playing music. It's super annoying! There are two app in part...

Regular

Hi,   Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop p...

NickNick2

Visitor

1844 Views

2 replies

1 likes

  • 1844 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcast stops playing and then plays new episode

Plan - PremiumCountry - CanadaDevice - iPhone 11 Pro Max Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it does not remember where I left off and starts from the beginning. I am u...

Newbie

Plan - Premium Country - Canada Device - iPhone 11 Pro Max   Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it doe...

Dian

Spotify Legend

1068 Views

3 replies

0 likes

  • 1068 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video/podcast time stamp issue - Rogan

Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts where I was listening/watching. I’ve reinstalled the...

Casual Listener

Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts w...

AndresM

Moderator

2778 Views

13 replies

3 likes

  • 2778 Views
  • 13 replies
  • 3 likes

Superuser Contribution One Podcast won’t play!

PlanPremiumCountryU.S.A DeviceiPhone 13 ProOperating System(iOS 15.4.1) Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. All other podcasts and songs play on my phone but one of my podcasts will only pl...

Casual Listener

Plan Premium Country U.S.A   Device iPhone 13 Pro Operating System (iOS 15.4.1)   Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. ...

Alex

Spotify Legend

1794 Views

5 replies

1 likes

  • 1794 Views
  • 5 replies
  • 1 likes

Superuser Contribution an abnormal cyan border on lyrics

i keep getting this cyan colored border on lyrics tab its irritating PlanPremiumCountryindiaDevice(iPhone 11)Operating System(iOS 15.4.2) My Question or Issuehow to remove this border

Newbie

i keep getting this cyan colored border  on lyrics tab its irritating  Plan Premium Country india Device (iPhone 11) Operating System (iOS 15.4.2)   My Question or Issue how...

CarlosE

Spotify Legend

14458 Views

32 replies

42 likes

  • 14458 Views
  • 32 replies
  • 42 likes

Accepting family token

Message says oops problem try again later or I'm part of another family plan which I am not

Newbie

Message says oops problem try again later or I'm part of another family plan which I am not

1753115E

Visitor

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezing

PlanPremiumCountryUSADeviceiPhone 12 pro maxOperating SystemiOS 15.4.1 My Question or IssueWhen I’m playing a podcast and leave the Spotify app, go to a different app, and return to Spotify, Spotify freezes. I have to close Spotify and reopen it for ...

Visitor

Plan Premium Country USA Device iPhone 12 pro max Operating System iOS 15.4.1   My Question or Issue When I’m playing a podcast and leave the Spotify app, go to a different app, and re...

Dian

Spotify Legend

458 Views

1 replies

2 likes

  • 458 Views
  • 1 replies
  • 2 likes

Superuser Contribution Track Continues to Play Despite Rewinding to the Very Start

Plan: PremiumCountry: United KingdomDevice: iPhone XR (Apple AirPods Generation 2)Operating System: IOS 15.4.1So for about a week now, the song I am currently listening to just carries on playing when I swipe down (and use the phone’s built-in music ...

Music Fan

  Plan: Premium Country: United Kingdom Device: iPhone XR (Apple AirPods Generation 2) Operating System: IOS 15.4.1 So for about a week now, the song I am currently listening to ju...

AndresM

Moderator

1259 Views

7 replies

0 likes

  • 1259 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spamming skip is broken

PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 15.4.1My Question or IssueWhen spamming the skip button for a short time, a song plays with a incorrect title, and cover photo. You cant skip or rewind or pause for about 10 seconds. A...

Visitor

Plan Premium Country United States Device iPhone 12 Operating System iOS 15.4.1 My Question or Issue When spamming the skip button for a short time, a song plays with a incorrect title, and ...

AndresM

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Car Play, Only some artists listed.

I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first.1. Many people have this issue, there are multiple posts about this and in each post multip...

Casual Listener

I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first. 1. Many people have this issue, ther...

Lorenzo_NGG

Roadie

1885 Views

5 replies

0 likes

  • 1885 Views
  • 5 replies
  • 0 likes