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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36716 Views

40 replies

10 likes

  • 36716 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102043 Views

115 replies

12 likes

Other
  • 102043 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1281 Views

0 replies

0 likes

iOS
  • 1281 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298800 Views

61 replies

16 likes

  • 298800 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125648 Views

19 replies

38 likes

  • 125648 Views
  • 19 replies
  • 38 likes

Solved!! Just logged out - now can't find my profile!!!

Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...

Regular

Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5)   My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...

Leggie

Regular

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone Settings does not include Local Files

PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...

Regular

Plan Free/Premium Country   Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have mp3 files on the local Downloads folder on my iPhone. I would lik...

Yordan

Moderator

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Anyone on an iPhone use Spotify rather than Apple Music? if so why ?

PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...

Regular

  Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...

jrham

Roadie

1080 Views

1 replies

0 likes

iphone 10
  • 1080 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify prevents voice prompts from navigation apps like Apple Maps and Google Maps

PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...

Roadie

Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6   My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...

Eni

Moderator

9265 Views

5 replies

0 likes

  • 9265 Views
  • 5 replies
  • 0 likes

Solved!! Songs playing outside of list

I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing automatically. Why is this happening and how can I get ...

Regular

I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing auto...

Leggie

Regular

3265 Views

9 replies

1 likes

  • 3265 Views
  • 9 replies
  • 1 likes

Heavy Rotation is not updating

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XOperating SystemISO 12 My Heavy Rotation hasn’t updated in months. It’s full of artists and playl...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone X Operating System ISO 12 &nbsp...

Muskat

Newbie

1397 Views

2 replies

2 likes

  • 1397 Views
  • 2 replies
  • 2 likes

Superuser Contribution can’t reinstall the Spotify app

PlanPremium CountryNetherlands DeviceiPad (8th generation) Operating SystemiOS 15.0.2 My Question or IssueI had temporarily deleted the Spotify app and I haven’t been able to download it again for over a week now… please help me !! cannot take it any...

Casual Listener

    Plan Premium   Country Netherlands    Device iPad (8th generation)   Operating System iOS 15.0.2   My Question or Issue I had temporarily deleted...

AndresM

Moderator

863 Views

3 replies

0 likes

  • 863 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem: Spotify stops playing when I minimise the app on my iPhone

Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resume playing. If I kill the app and start it again, t...

Newbie

Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resu...

Jeremy

Spotify Legend

14607 Views

3 replies

1 likes

  • 14607 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cant log in through gmail

PlanFreeCountryIndonesia Device(iPhone 7 Plus)Operating System(iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.

Visitor

Plan Free Country Indonesia   Device (iPhone 7 Plus) Operating System (iOS 14.5)   Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.  

Jeremy

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please Add a Toggle for Podcast Videos

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 15 My Question or IssueI enjoy listening to podcasts, and one of the podcasts I listen to has videos that go along with the episodes. This is generally fine, as I can just listen to the...

Visitor

Plan Premium Country United States Device iPhone X Operating System iOS 15   My Question or Issue I enjoy listening to podcasts, and one of the podcasts I listen to has videos that go ...

Jeremy

Spotify Legend

676 Views

1 replies

1 likes

  • 676 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Locking up after switching back to it from another app

PlanFreeCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueWhen I am listening to the Joe Rogan podcast and I click on a notification on my phone which brings me to another app, the podcast continues playing as it should. B...

Visitor

  Plan Free Country USA Device iPhone 13 Pro Max Operating System iOS 15.5   My Question or Issue When I am listening to the Joe Rogan podcast and I click on a notification on my...

Jeremy

Spotify Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Safari won't load webplayer

PlanFree DeviceipodOperating SystemiOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any restrictions that would restrict access

Visitor

Plan Free   Device ipod Operating System iOS 12.5.5, Safari 12   Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any re...

Dian

Spotify Legend

1776 Views

3 replies

1 likes

  • 1776 Views
  • 3 replies
  • 1 likes

Spotify displays 'connecting message' on 4G

Info:PlanStudent SubscriptionCountry AustraliaDeviceIphone 6 plusOperating System(iOS 10 the most up to date version) My Question or Issue ok, ive had this problem for about 2 months now and i have contacted bth spotify and my provider (optus) and th...

Newbie

Info: Plan Student Subscription Country  Australia Device Iphone 6 plus Operating System (iOS 10 the most up to date version)   My Question or Issue  ok, ive had this proble...

kaox2d

Newbie

971 Views

2 replies

0 likes

  • 971 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re download app

I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?

Visitor

I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?

OscarDC

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't sync my local files.

PlanPremiumCountryEstoniaDeviceiPhone 8Operating SystemWindows 10 My Question or IssueI have a playlist of local files and even though I have it downloaded on both my computer and iPhone and I have enabled local files on both of the devices as well, ...

Casual Listener

Plan Premium Country Estonia Device iPhone 8 Operating System Windows 10   My Question or Issue I have a playlist of local files and even though I have it downloaded on both my compute...

Eni

Moderator

931 Views

3 replies

0 likes

  • 931 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recommendations not correct.

PlanPremiumCountryBelgiumDevice(iPhone SE 2)Operating System(Newest iOS.) My Question or Issue Hi Spotify team I listen to a lot of K-Pop but lately Spotify has been recommending Rock songs wich is weird cuz my whole playlist is K-Pop and 2 days ago ...

Regular

Plan Premium Country Belgium Device (iPhone SE 2) Operating System (Newest iOS.)   My Question or Issue   Hi Spotify team   I listen to a lot of K-Pop but lately Spotify h...

Eni

Moderator

2942 Views

4 replies

0 likes

  • 2942 Views
  • 4 replies
  • 0 likes

Superuser Contribution Radio playback starts if track is paused in last few seconds

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 15.4.1 My Question or IssueI've noticed a few times that if I pause a track in the middle of album playback in the last few seconds, the app will pause it, then start a new album r...

Casual Listener

Plan Premium Country United States Device iPhone XS Max Operating System iOS 15.4.1   My Question or Issue I've noticed a few times that if I pause a track in the middle of album playb...

Eni

Moderator

846 Views

3 replies

1 likes

  • 846 Views
  • 3 replies
  • 1 likes

Superuser Contribution When I pause a song, the cursor jumps to an earlier part in the song

If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be 2 minutes into the song, hit pause, the cursor wil...

Casual Listener

If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be...

Dian

Spotify Legend

3833 Views

13 replies

2 likes

  • 3833 Views
  • 13 replies
  • 2 likes

Superuser Contribution [iOS][Other] Wrong/unsynced lyrics feedback

I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.

Casual Listener

I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.

Alex

Spotify Legend

1454 Views

5 replies

1 likes

iOS
Other
  • 1454 Views
  • 5 replies
  • 1 likes

Superuser Contribution How to stop pop ups

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueevery time I connect to my Google speakers I get this pop up. I have premium account, I don’t...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue every t...

Jeremy

Spotify Legend

749 Views

3 replies

0 likes

  • 749 Views
  • 3 replies
  • 0 likes