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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43303 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108884 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
437622 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
301825 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFreeCountryUSADeviceiPhone SE and iPad Air 2 Operating SystemiOS 10My Question or IssueOriginally, the glitch was happening only on my phone where every time I tapped into my "liked songs" playlist, it kicked me out of the app. My iPad and laptop...
Plan Free Country USA Device iPhone SE and iPad Air 2 Operating System iOS 10 My Question or Issue Originally, the glitch was happening only on my phone where every time I tapped int...
Moderator
860 Views
1 replies
0 likes
PlanFreeCountry DeviceSamsung Note 8Operating SystemAndroid My Question or IssueI get the app on my Samsung, I find my favorite artist, I pick the specific song but a completely different one plays? If what I hear about having to get premium is corre...
Plan Free Country Device Samsung Note 8 Operating System Android My Question or Issue I get the app on my Samsung, I find my favorite artist, I pick the specific song ...
Spotify Star
437 Views
1 replies
0 likes
Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put the Heavy Metal playlist in the queue. It would pla...
Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put ...
Regular
604 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...
Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5) My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...
Regular
599 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...
Plan Free/Premium Country Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would lik...
Moderator
677 Views
2 replies
0 likes
PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...
Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...
Roadie
1108 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...
Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6 My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...
Moderator
9332 Views
5 replies
0 likes
I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing automatically. Why is this happening and how can I get ...
I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing auto...
Regular
3317 Views
9 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XOperating SystemISO 12 My Heavy Rotation hasn’t updated in months. It’s full of artists and playl...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone X Operating System ISO 12  ...
Newbie
1417 Views
2 replies
2 likes
PlanPremium CountryNetherlands DeviceiPad (8th generation) Operating SystemiOS 15.0.2 My Question or IssueI had temporarily deleted the Spotify app and I haven’t been able to download it again for over a week now… please help me !! cannot take it any...
Plan Premium Country Netherlands Device iPad (8th generation) Operating System iOS 15.0.2 My Question or Issue I had temporarily deleted...
Moderator
902 Views
3 replies
0 likes
Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resume playing. If I kill the app and start it again, t...
Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resu...
Spotify Legend
14783 Views
3 replies
1 likes
PlanFreeCountryIndonesia Device(iPhone 7 Plus)Operating System(iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.
Plan Free Country Indonesia Device (iPhone 7 Plus) Operating System (iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.
Spotify Legend
477 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 15 My Question or IssueI enjoy listening to podcasts, and one of the podcasts I listen to has videos that go along with the episodes. This is generally fine, as I can just listen to the...
Plan Premium Country United States Device iPhone X Operating System iOS 15 My Question or Issue I enjoy listening to podcasts, and one of the podcasts I listen to has videos that go ...
Spotify Legend
691 Views
1 replies
1 likes
PlanFreeCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueWhen I am listening to the Joe Rogan podcast and I click on a notification on my phone which brings me to another app, the podcast continues playing as it should. B...
Plan Free Country USA Device iPhone 13 Pro Max Operating System iOS 15.5 My Question or Issue When I am listening to the Joe Rogan podcast and I click on a notification on my...
Spotify Legend
385 Views
1 replies
0 likes
PlanFree DeviceipodOperating SystemiOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any restrictions that would restrict access
Plan Free Device ipod Operating System iOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any re...
Spotify Legend
1813 Views
3 replies
1 likes
Info:PlanStudent SubscriptionCountry AustraliaDeviceIphone 6 plusOperating System(iOS 10 the most up to date version) My Question or Issue ok, ive had this problem for about 2 months now and i have contacted bth spotify and my provider (optus) and th...
Info: Plan Student Subscription Country Australia Device Iphone 6 plus Operating System (iOS 10 the most up to date version) My Question or Issue ok, ive had this proble...
Newbie
978 Views
2 replies
0 likes
I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?
I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?
Moderator
442 Views
1 replies
0 likes
PlanPremiumCountryEstoniaDeviceiPhone 8Operating SystemWindows 10 My Question or IssueI have a playlist of local files and even though I have it downloaded on both my computer and iPhone and I have enabled local files on both of the devices as well, ...
Plan Premium Country Estonia Device iPhone 8 Operating System Windows 10 My Question or Issue I have a playlist of local files and even though I have it downloaded on both my compute...
Moderator
952 Views
3 replies
0 likes
PlanPremiumCountryBelgiumDevice(iPhone SE 2)Operating System(Newest iOS.) My Question or Issue Hi Spotify team I listen to a lot of K-Pop but lately Spotify has been recommending Rock songs wich is weird cuz my whole playlist is K-Pop and 2 days ago ...
Plan Premium Country Belgium Device (iPhone SE 2) Operating System (Newest iOS.) My Question or Issue Hi Spotify team I listen to a lot of K-Pop but lately Spotify h...
Moderator
3025 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 15.4.1 My Question or IssueI've noticed a few times that if I pause a track in the middle of album playback in the last few seconds, the app will pause it, then start a new album r...
Plan Premium Country United States Device iPhone XS Max Operating System iOS 15.4.1 My Question or Issue I've noticed a few times that if I pause a track in the middle of album playb...
Moderator
864 Views
3 replies
1 likes
