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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43155 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108571 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437314 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301732 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be 2 minutes into the song, hit pause, the cursor wil...
If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be...
Spotify Legend
3923 Views
13 replies
2 likes
I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.
I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.
Spotify Legend
1506 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueevery time I connect to my Google speakers I get this pop up. I have premium account, I don’t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue every t...
Spotify Legend
760 Views
3 replies
0 likes
PlanFreeCountryIndiaDeviceiPad Mini 5th GenOperating SystemiPad OS 15.4.1 My Question or IssueRecently, a new feature has been added that lets us change the name of our blend playlists. But for my iPad, when I click on the 'Edit Name' option, it does...
Plan Free Country India Device iPad Mini 5th Gen Operating System iPad OS 15.4.1 My Question or Issue Recently, a new feature has been added that lets us change the name of our blend...
Moderator
661 Views
1 replies
0 likes
PlanPremium DeviceiPhone 6sOperating SystemiOS 12 My Question or IssueSpotify freezes when I open the app or switch back to it.It has been happening since I upgraded iOS to the newest version.Spotify had worked fine before the upgrade.I haven't notic...
Plan Premium Device iPhone 6s Operating System iOS 12 My Question or Issue Spotify freezes when I open the app or switch back to it. It has been happening since I upgraded iOS...
Spotify Legend
1543 Views
6 replies
0 likes
I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the others.I tried to undownload then redownload the playl...
I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the oth...
Spotify Legend
1668 Views
7 replies
0 likes
Premium, South Korea DeviceiPhone 13 Operating SystemiOS 15.4.1 My Question or IssueStrange green line on the lyric screen
Premium, South Korea Device iPhone 13 Operating System iOS 15.4.1 My Question or Issue Strange green line on the lyric screen
Spotify Star
536 Views
2 replies
0 likes
Student PremiumUnited States DeviceiPhone 11Operating SystemiOS 15.2.1 I was having issues with autoplay (when streaming a song it would play through and not autoplay, I tried a clean reinstall on all devices) on my current account and opting into ma...
Student Premium United States Device iPhone 11 Operating System iOS 15.2.1 I was having issues with autoplay (when streaming a song it would play through and not autopla...
Regular
1362 Views
2 replies
0 likes
You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have a hyperlink from your phone), search for help, par...
You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have...
Community Legend
488 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or Issue When searching for any artist in the nav bar and then going to that artist landing page - the landing page no longer contains the artists top singles, discograph...
Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15.4.1 My Question or Issue When searching for any artist in the nav bar and then going to that art...
Community Legend
356 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone X My Question or IssueWhen sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest songs added.
Plan Premium Country USA Device iPhone X My Question or Issue When sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest ...
Newbie
20163 Views
10 replies
19 likes
Hi, Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop playing music. It's super annoying! There are two app in part...
Hi, Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop p...
Visitor
1911 Views
2 replies
1 likes
Plan - PremiumCountry - CanadaDevice - iPhone 11 Pro Max Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it does not remember where I left off and starts from the beginning. I am u...
Plan - Premium Country - Canada Device - iPhone 11 Pro Max Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it doe...
Spotify Legend
1105 Views
3 replies
0 likes
Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts where I was listening/watching. I’ve reinstalled the...
Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts w...
Moderator
3056 Views
13 replies
3 likes
PlanPremiumCountryU.S.A DeviceiPhone 13 ProOperating System(iOS 15.4.1) Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. All other podcasts and songs play on my phone but one of my podcasts will only pl...
Plan Premium Country U.S.A Device iPhone 13 Pro Operating System (iOS 15.4.1) Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. ...
Spotify Legend
1873 Views
5 replies
1 likes
i keep getting this cyan colored border on lyrics tab its irritating PlanPremiumCountryindiaDevice(iPhone 11)Operating System(iOS 15.4.2) My Question or Issuehow to remove this border
i keep getting this cyan colored border on lyrics tab its irritating Plan Premium Country india Device (iPhone 11) Operating System (iOS 15.4.2) My Question or Issue how...
Spotify Legend
14803 Views
32 replies
42 likes
Message says oops problem try again later or I'm part of another family plan which I am not
Message says oops problem try again later or I'm part of another family plan which I am not
Visitor
502 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 pro maxOperating SystemiOS 15.4.1 My Question or IssueWhen I’m playing a podcast and leave the Spotify app, go to a different app, and return to Spotify, Spotify freezes. I have to close Spotify and reopen it for ...
Plan Premium Country USA Device iPhone 12 pro max Operating System iOS 15.4.1 My Question or Issue When I’m playing a podcast and leave the Spotify app, go to a different app, and re...
Spotify Legend
487 Views
1 replies
2 likes
Plan: PremiumCountry: United KingdomDevice: iPhone XR (Apple AirPods Generation 2)Operating System: IOS 15.4.1So for about a week now, the song I am currently listening to just carries on playing when I swipe down (and use the phone’s built-in music ...
Plan: Premium Country: United Kingdom Device: iPhone XR (Apple AirPods Generation 2) Operating System: IOS 15.4.1 So for about a week now, the song I am currently listening to ju...
Moderator
1341 Views
7 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 15.4.1My Question or IssueWhen spamming the skip button for a short time, a song plays with a incorrect title, and cover photo. You cant skip or rewind or pause for about 10 seconds. A...
Plan Premium Country United States Device iPhone 12 Operating System iOS 15.4.1 My Question or Issue When spamming the skip button for a short time, a song plays with a incorrect title, and ...
Moderator
424 Views
1 replies
0 likes
