Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 31077 Views
  • 13 replies
  • 35 likes
  • 31077 Views
  • 13 replies
  • 35 likes

Solved!! Music won't play on my iPhone

PlanPremiumCountryCzech RepublicDevice(iPhone Xs Max, iPad Pro 11" 2020)Operating System(iOS 14.6, iPadOS 14.6) My Question or IssueHi, I have a problem with my Spotify Premium. Since last week I am unable to play any music in my app on my iPhone Xs ...

  • Casual Listener
  • Plan Premium Country Czech Republic Device (iPhone Xs Max, iPad Pro 11" 2020) Operating System (iOS 14.6, iPadOS 14.6)   My Question or Issue Hi, I have a problem with my Spotify Premi...
  • MateusM
  • Spotify Star
  • 889 Views
  • 3 replies
  • 0 likes
  • 889 Views
  • 3 replies
  • 0 likes

Solved!! Using a secondary (old) device to Spotify Connect-enable my stereo

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streamer-gizmo, and to upgrade from my constant AirPlay batt...

  • Newbie
  • Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streame...
  • MattSuda
  • Spotify Star
  • 4411 Views
  • 4 replies
  • 0 likes
  • 4411 Views
  • 4 replies
  • 0 likes

Spotify picture code

  Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t directly play the song what am I doing wrong?

7D348870-5292-4A65-B00F-B66CE968065F.jpeg 6DA782B3-ADE5-4925-95C7-B68FBC13A160.png
  • Visitor
  •     Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t di...
  • Billy-J
  • Spotify Star
  • 1930 Views
  • 1 replies
  • 0 likes
  • 1930 Views
  • 1 replies
  • 0 likes

iOS Autoplay not working

Hey, i got an Issue since im using Spotify. Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spotify every second day, id like to get this problem fixed.

  • Casual Listener
  • Hey,   i got an Issue since im using Spotify.    Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spo...
  • Billy-J
  • Spotify Star
  • 164 Views
  • 1 replies
  • 1 likes
  • 164 Views
  • 1 replies
  • 1 likes

Solved!! Feature request

Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you could take this into consideration it would be great...

  • Visitor
  • Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you c...
  • MateusM
  • Spotify Star
  • 769 Views
  • 1 replies
  • 0 likes
  • 769 Views
  • 1 replies
  • 0 likes

Listening History

HelloMy Listening History on my Apple iOS devices hasn’t been updating since last Saturdayl logged out and back in againStill not updatedl went to the App Store and found a update I updated all my devices and now the clock symbol has gone What have y...

  • Music Fan
  • Hello My Listening History on my Apple iOS devices hasn’t been updating since last Saturday l logged out and back in again Still not updated l went to the App Store and found a update   I ...
  • MateusM
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio Books destroy my recommendations

PlanPremium AccountCountryGermany DeviceiPhone 7PlusOperating SystemiOS 10My Question or IssueHi, in advance excuse my bad english. I don`t like to hear audio books anymore, because i only get a more proposals for Audio-Books and less for music. Also...

  • Visitor
  • Plan Premium Account Country Germany   Device iPhone 7Plus Operating System iOS 10 My Question or Issue Hi, in advance excuse my bad english. I don`t like to hear audio books anymore, ...
  • balatschaka
  • Casual Listener
  • 3316 Views
  • 8 replies
  • 16 likes
  • Audio books
    avoid proposals
  • 3316 Views
  • 8 replies
  • 16 likes

Superuser Contribution Birth Chart not included in Only You

PlanPremiumCountryAustraliaDeviceiPhone 12Operating SystemiOS 14 My Question or IssueMy Only You includes everything except for the Audio Birth Chart. I have tried logging out and back in, uninstalling the app and logging in on different devices but ...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12 Operating System iOS 14   My Question or Issue My Only You includes everything except for the Audio Birth Chart. I have tried logging ou...
  • Alex
  • Spotify Legend
  • 5802 Views
  • 20 replies
  • 14 likes
  • 5802 Views
  • 20 replies
  • 14 likes

Superuser Contribution Spotify Apple Watch not interfacing with wireless headphones (Jaybird Vista)

PlanPremiumCountryUSADeviceApple Watch SE, Jaybird Vista 1Operating SystemWatchOS 7.5 My Question or IssueMy headphones won't interface with the Spotify for Apple Watch app. I firmly believe this is an issue with Spotifys software because I have alre...

  • Visitor
  • Plan Premium Country USA Device Apple Watch SE, Jaybird Vista 1 Operating System WatchOS 7.5   My Question or Issue My headphones won't interface with the Spotify for Apple Watch app. ...
  • Alex
  • Spotify Legend
  • 428 Views
  • 1 replies
  • 1 likes
  • 428 Views
  • 1 replies
  • 1 likes

RECENTLY PLAYED ARTIST NOT UPDATING

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, My recently played artist is not updating for almost two days now. Same thing with my followers. Despite of listening ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,    My recently played artis...
  • MattSuda
  • Spotify Star
  • 666 Views
  • 4 replies
  • 2 likes
  • 666 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify change de musique tout seul

Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que je ne connais et que je n’ai pas demandé......un pe...

  • Visitor
  • Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que ...
  • Alex
  • Spotify Legend
  • 31961 Views
  • 48 replies
  • 2 likes
  • 31961 Views
  • 48 replies
  • 2 likes

[iOS][Other] Only you slide show not available

The slide show feature (just like the wrapped one) is not showing up. i get the playlists, but i don't get any of the fun facts or the little slide show.

  • Visitor
  • The slide show feature (just like the wrapped one) is not showing up. i get the playlists, but i don't get any of the fun facts or the little slide show.
  • MateusM
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution My welcome page does not change thumbnail since day one

My welcome page does not change thumbnail since day one. how can I change them? As attached in the attachment with red circle indicated.

  • Casual Listener
  • My welcome page does not change thumbnail since day one. how can I change them? As attached in the attachment with red circle indicated.
  • Alex
  • Spotify Legend
  • 2408 Views
  • 5 replies
  • 0 likes
  • Homepage
    Shortcut
    shortcuts
    welcome page
  • 2408 Views
  • 5 replies
  • 0 likes

Solved!! My Spotify didn’t show the lyrics of songs

PlanPremiumCountryBrasil DeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueI’m administrator of my family plan, and different of other of the members, my Spotify didn’t show the “lyric” of the music. It shows “behind the lyrics”… What I can ...

  • Casual Listener
  • Plan Premium Country Brasil 🇧🇷  Device iPhone 8 Operating System iOS 14.6   My Question or Issue I’m administrator of my family plan, and different of other of the members, my S...
  • Billy-J
  • Spotify Star
  • 686 Views
  • 3 replies
  • 0 likes
  • 686 Views
  • 3 replies
  • 0 likes

Superuser Contribution Car Bluetooth Playing Through Phone and Not Through Car Speakers

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro Max VerizonOperating SystemiOS 15 Developer Beta 2My Question or IssueToday, when connecting to my car's audio (2019 Ram Promaster City), my phone shows that it is connected but when I click play, it...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 12 Pro Max Verizon Operating System iOS 15 Developer Beta 2 My Question or Issue Today, when connecting to my car's audio (2019 Ram Promaster...
  • AlexGibbs
  • Newbie
  • 8525 Views
  • 8 replies
  • 3 likes
  • 8525 Views
  • 8 replies
  • 3 likes

Browse all 1000+ playlists of a user

 I’d like to browse all 1486 of this user https://open.spotify.com/user/particledetector2018. However, on mobile it stops at “2018 in canadian country”. Seems like spotify caps it after a certain number of playlists. is there a way to browse all of i...

1DF57D05-1B3A-401C-9629-F2CC85829822.png
  • Newbie
  •   I’d like to browse all 1486 of this user https://open.spotify.com/user/particledetector2018. However, on mobile it stops at “2018 in canadian country”. Seems like spotify caps it after a cert...
  • AdamDam
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Song playing on different device

I don't have the spotify app on my phone, so when I click on a link to a spotify song it opens in Safari and gives me the option to listen to a song for a few seconds, then suggests I download the app to listen to the whole thing. However, a couple o...

  • Visitor
  • I don't have the spotify app on my phone, so when I click on a link to a spotify song it opens in Safari and gives me the option to listen to a song for a few seconds, then suggests I download the ap...
  • MateusM
  • Spotify Star
  • 583 Views
  • 3 replies
  • 0 likes
  • 583 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs won’t download for offline mode

I have an iPhone 8 Plus up to date. I’ve tried uninstalling , reinstalling , logging out and back in. I’ve checked my storage , not even close to full. Works on my laptop though. Can’t figure it out and it’s been like this for months, I’ve never been...

  • Newbie
  • I have an iPhone 8 Plus up to date. I’ve tried uninstalling , reinstalling , logging out and back in. I’ve checked my storage , not even close to full. Works on my laptop though. Can’t figure it out ...
  • Jeremy
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution music not downloading to apple watch despite having all the latest software and accounts

I have an iphone 12 and apple watch 4 both running the latest IOS. I also have a premium account with spotifyI have selected the download to watch on my iphone app. I go to my watch, I can see in the download section the playlist I have selected. Exc...

  • Casual Listener
  • I have an iphone 12 and apple watch 4 both running the latest IOS. I also have a premium account with spotify I have selected the download to watch on my iphone app. I go to my watch, I can see in t...
  • Joe418
  • Newbie
  • 2660 Views
  • 19 replies
  • 9 likes
  • Apple watch download not working
  • 2660 Views
  • 19 replies
  • 9 likes

Superuser Contribution Custom order mixup

PlanPremiumCountryRussiaDeviceiPhone 8 Plus ios 14.6 Win10 I reorganised custom order in one of my playlist on Win10 laptop while using desktop spotify. I mass selected some song and dragged them where i needed them. After that songs in that playlist...

  • Regular
  • Plan Premium Country Russia Device iPhone 8 Plus ios 14.6  Win10   I reorganised custom order in one of my playlist on Win10 laptop while using desktop spotify. I mass selected some...
  • Julian
  • Moderator
  • 733 Views
  • 9 replies
  • 0 likes
  • 733 Views
  • 9 replies
  • 0 likes