Help Wizard

Step 1


It doesn't play my downloaded music

It doesn't play my downloaded music






(iPhone 7 plus)

Operating System

(iOS 15.5)


My Question or Issue

The problem I have is that, when I download offline music on Spotify, it does not play my downloaded music, I have been dealing with this problem for more than 5 days.


1 Reply

Hey there @miguel60,


Thanks for reaching out about this and welcome to the Community.


Just to make sure, have you followed these specific steps to download and play your offline content?


If so, could you let us know how your downloaded content is displayed? Sending us a screenshot of it would come in handy. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.


On another note, we'd like to know if this started happening after a specific event such as an update.


We'll be on the lookout for your reply.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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