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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36481 Views

40 replies

10 likes

  • 36481 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101735 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1268 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298563 Views

61 replies

16 likes

  • 298563 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125578 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Using Spotify with Siri on Apple Watch not working

PlanPremiumCountryLuxembourgDevice(iPhone SE, Apple Watch 7)Operating System(iOS 15.4 (iPhone), 8.5.1 (Apple Watch)) My Question or IssueWhen I try to use Siri on my Apple Watch to, for example, search for a song on Spotify, it replies with the follo...

Newbie

Plan Premium Country Luxembourg Device (iPhone SE, Apple Watch 7) Operating System (iOS 15.4 (iPhone), 8.5.1 (Apple Watch))   My Question or Issue When I try to use Siri on my Apple Wa...

conmcb

Visitor

1452 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Music stops playing from playlists

I start playing my playlists and no matter what playlist I go to, the song starts then 10 seconds after I plays, it stops. Then the app stops working. I have an iPhone XR.

Visitor

I start playing my playlists and no matter what playlist I go to, the song starts then 10 seconds after I plays, it stops. Then the app stops working. I have an iPhone XR. 

OscarDC

Moderator

927 Views

4 replies

1 likes

  • 927 Views
  • 4 replies
  • 1 likes

Superuser Contribution Mobile data saving

hii, I’ve turn on the “save mobile data” option (it might not say exactly like that because i use spotify in another language) and now I can’t turn it off. The button is locked. Anyone having the same issue?

Visitor

hii, I’ve turn on the “save mobile data” option (it might not say exactly like that because i use spotify in another language)  and now I can’t turn it off. The button is locked. Anyone having t...

Elena

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I get the playlist Enhance feature? (Please help!)

Plan: Premium - FamilyCountry United States Device (iPhone 12 Pro, Macbook Pro late 2019)Operating System (iOS 15.2, Mac Big Sur 11.6.1.)Spotify Version app in iPhone: 8.6.84.1353 (same as my wife who has enhanced option) My Question or IssueI’m a me...

Casual Listener

Plan: Premium - Family Country United States  Device (iPhone 12 Pro, Macbook Pro late 2019) Operating System (iOS 15.2, Mac Big Sur 11.6.1.) Spotify Version app in iPhone: 8.6...

Alex

Spotify Legend

2661 Views

5 replies

0 likes

Enhanced
  • 2661 Views
  • 5 replies
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Superuser Contribution Spotify skill in Alexa (iOS) can't connect to my premium account.

Trying to link the skill to my account kepps giving "wrong username or password". Already logged in 2 web browsers to confirm the credentials are correct. Tried several times, restarted iPhone, Alexa app, basic troubleshooting steps, etc, nothing wor...

Visitor

Trying to link the skill to my account kepps giving "wrong username or password". Already logged in 2 web browsers to confirm the credentials are correct. Tried several times, restarted iPhone, Alexa...

Kiril

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Problem with an mobile app, can't log in

I removed from Russia to Germany, my premium duo subscription was expired, I changed in profile country to Germany and after joined to family premium subscription. On web site and laptop version of app everything is working, but when I'm trying to lo...

Casual Listener

I removed from Russia to Germany, my premium duo subscription was expired, I changed in profile country to Germany and after joined to family premium subscription. On web site and laptop version of a...

Aleksandra_Shantall

Casual Listener

830 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution How do I stop local files from greying out?

Seemingly at random a number of local files I have uploaded to my computer and downloaded to my android phone grey out on my phone. They are perfectly accessible on my computer, but are greyed out on my phone and unable to be played unless I select t...

Casual Listener

Seemingly at random a number of local files I have uploaded to my computer and downloaded to my android phone grey out on my phone. They are perfectly accessible on my computer, but are greyed out on...

Kiril

Moderator

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can’t change the image on my playlist

PlanFreeCountryCanada DeviceiPhone 5S My Question or IssueI can’t change the image on my playlist. When I click the three dots, the only thing I can do is rename the playlist. Was there an update that changed the ability to do that, or did I do somet...

Visitor

  Plan Free Country Canada   Device iPhone 5S     My Question or Issue I can’t change the image on my playlist. When I click the three dots, the only thing I can do is...

Elena

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played artists not appearing on my profile

PlanPremiumCountryIreland DeviceiPhone XRSoftware version15:4:1Spotify version8.7.22.1405 Recently I encountered an issue where whenever I remove all of my playlists from my profile, Spotify stops showing my recently played artists. But as soon as I ...

Casual Listener

Plan Premium Country Ireland  Device iPhone XR Software version 15:4:1 Spotify version 8.7.22.1405   Recently I encountered an issue where whenever I remove all of my playlists f...

OscarDC

Moderator

3523 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Every time I preview a song my app crashes.

PlanFree/PremiumCountryUSADeviceiPhone XROperating SystemThe latest iOS My Question or IssueEvery time I go to preview a song on my phone my app crashes. I’ve tried resetting my phone and I even deleted the app and downloaded it again. I looked onlin...

Visitor

Plan Free/Premium Country USA Device iPhone XR Operating System The latest iOS   My Question or Issue Every time I go to preview a song on my phone my app crashes. I’ve tried resetting...

jaidyn0904

Newbie

1027 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution App crashes halfway through a song

PlanPremium DeviceiPhone 7 My Question or Issue I noticed over the past few days that whenever I play a song from any of my playlists (not under the liked songs section) the app will crash after fifty seconds to a minute. But the really weird part is...

Newbie

Plan Premium   Device iPhone 7   My Question or Issue   I noticed over the past few days that whenever I play a song from any of my playlists (not under the liked songs section...

Elena

Moderator

17988 Views

11 replies

5 likes

  • 17988 Views
  • 11 replies
  • 5 likes

Superuser Contribution Spotify is automatically enhancing my playlists...

Whenever I'm listening to a playlist, take a break and then try to resume listening later, songs that I did not add to the playlist(s) wind up in the queue. For example, I started listening to a playlist today when driving, got home and stopped liste...

Casual Listener

Whenever I'm listening to a playlist, take a break and then try to resume listening later, songs that I did not add to the playlist(s) wind up in the queue. For example, I started listening to a play...

Yordan

Moderator

789 Views

3 replies

0 likes

  • 789 Views
  • 3 replies
  • 0 likes

Superuser Contribution My playlist doesn’t work and it won’t let me scroll down to see my music

It won’t let me chose my own music and can’t go back to my playlist to scroll down and see my music

Visitor

It won’t let me chose my own music and can’t go back to my playlist to scroll down and see my music

Jeremy

Spotify Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Connect wont connect to the speaker since today

Since today I have the issue that Spotify Connect is not able to connect to my Libratone speakes via Connect. Airplay works fine. Also on my Windows Laptop and iMAC I am not able to connect to the speaker via Spotify Connect. I changed nothing in my ...

Casual Listener

Since today I have the issue that Spotify Connect is not able to connect to my Libratone speakes via Connect. Airplay works fine. Also on my Windows Laptop and iMAC I am not able to connect to the sp...

tessy2024

Newbie

1118 Views

4 replies

1 likes

  • 1118 Views
  • 4 replies
  • 1 likes

Superuser Contribution spotify kullanıcı dilini değiştirme seçeneği yok

Rusça olarak kullanıyorum fakat türkçeye geri dönmek istiyorum fakat ne webden ne de uygulamadan dil seçeneği karşıma çıkmıyor.

Visitor

Rusça olarak kullanıyorum fakat türkçeye geri dönmek istiyorum fakat ne webden ne de uygulamadan dil seçeneği karşıma çıkmıyor.

Elena

Moderator

1937 Views

1 replies

0 likes

  • 1937 Views
  • 1 replies
  • 0 likes

Superuser Contribution using a separate phone to listen to my account

I ride motorcycles all the time. To use a iPhone on the handlebars is not a good idea as the vibration ruins the camera over time. So, I am trying to use an old iPhone that I no longer have attached to a cellular network, but works great for using a ...

Visitor

I ride motorcycles all the time. To use a iPhone on the handlebars is not a good idea as the vibration ruins the camera over time. So, I am trying to use an old iPhone that I no longer have attach...

Elena

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Missing characters in the font used for displaying lyrics using Arabic-based writing systems

Looks like the font you use for displaying lyrics in languages using an Arabic-based alphabet doesn’t work with all languages.In my case, that language is Kurdish. The font doesn’t support Kurdish characters like “ە ێ ڵ ڕ ۆ”, and displays them incorr...

Newbie

Looks like the font you use for displaying lyrics in languages using an Arabic-based alphabet doesn’t work with all languages. In my case, that language is Kurdish. The font doesn’t support Kurdis...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes