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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241937 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124768 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451474 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307662 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryAustraliaDeviceiPhone 12 MiniOperating SystemiOS 15.4.1 My Question or IssueHi there. When I am not connected to wifi, albums do not load and I cannot play any music thats not already downloaded. The image of the three 'loading bubb...
Plan Premium Country Australia Device iPhone 12 Mini Operating System iOS 15.4.1 My Question or Issue Hi there. When I am not connected to wifi, albums do not load and I cannot play ...
Community Legend
382 Views
1 replies
0 likes
Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. The only thing I can see is the “storyline” of some ...
Hi, I’ve reviewed the articles related to my issue and nothing has worked. And the issue is only with the app on my iPhone as I am able to see the lyrics on my laptop and tv using the same account. T...
Moderator
835 Views
1 replies
1 likes
For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the songs, they don't play. I know a few other people have had...
For more context, I use iOS and have premium. Recently, my suggested songs won't play. When I try to add songs to my playlists, it still shows them like normal. However, when you click on the ...
Casual Listener
804 Views
2 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 13 Pro)Operating System(iOS 15.3)Spotify Version8.7.4.1352 My Question or IssueFor the past 5 or 6 years that I have used Spotify the feedback sound that plays when I hit next was working fine (I would hear it when ...
Plan Premium Country USA Device (iPhone 13 Pro) Operating System (iOS 15.3) Spotify Version 8.7.4.1352 My Question or Issue For the past 5 or 6 years that I have used Spotify the f...
Spotify Star
7299 Views
19 replies
0 likes
My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?
My phone won't show songs I've transferred from iTunes on playlists? I have a playlist with gray arrows, but the songs just aren't showing up?
Moderator
948 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m not able to edit playlists anymore. This changed a month ago. See screenshot. The drag a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Moderator
3613 Views
3 replies
0 likes
Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is quite a bit lower than when listening to other sources. So w...
Hi Spotify, First of all - the integration between Spotify and BMW ConnecteDrive is just fantastic - I use it all the time. The issue however is that the volume when playing from Spotify is ...
Newbie
7656 Views
16 replies
9 likes
PlanPremiumCountryUSDeviceIphone 11Operating SystemiOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync system. Microsoft system for Ford C-max 2013. This issue just started the last year.It...
Plan Premium Country US Device Iphone 11 Operating System iOS 14.8.1 My Question or Issue Why spotify keeps skipping songs when connected through bluetooth to my Car Sync sys...
Moderator
2238 Views
1 replies
0 likes
PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and the ad loads, but does not play automatically. Rather, it pauses, with a “unable to comp...
Plan Free Country USA Device iPhone 11 Operating System iOS 15.5 I’m having an issue wherein Spotify locks up, or rather, pauses at random ads. A song will finish, and t...
Moderator
672 Views
1 replies
0 likes
Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is really annoying - if I turn on offline mode, it shouldn't bu...
Even when I have turned on Offline mode, whenever I start the Spotify app it tries to go to a function that requires data access, and i keep getting a prompt to turn on WiFi / data. This is ...
Not applicable
2590 Views
7 replies
0 likes
PlanFreeCountryUSADeviceiPhone SE and iPad Air 2 Operating SystemiOS 10My Question or IssueOriginally, the glitch was happening only on my phone where every time I tapped into my "liked songs" playlist, it kicked me out of the app. My iPad and laptop...
Plan Free Country USA Device iPhone SE and iPad Air 2 Operating System iOS 10 My Question or Issue Originally, the glitch was happening only on my phone where every time I tapped int...
Moderator
878 Views
1 replies
0 likes
PlanFreeCountry DeviceSamsung Note 8Operating SystemAndroid My Question or IssueI get the app on my Samsung, I find my favorite artist, I pick the specific song but a completely different one plays? If what I hear about having to get premium is corre...
Plan Free Country Device Samsung Note 8 Operating System Android My Question or Issue I get the app on my Samsung, I find my favorite artist, I pick the specific song ...
Spotify Star
468 Views
1 replies
0 likes
Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put the Heavy Metal playlist in the queue. It would pla...
Recently encountered issues when playing music from my mobile device. I would select a playlist, for example: Rockabilly music, and then wanted to play music from a Heavy Metal playlist. I would put ...
Regular
630 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice(iPhone 13)Operating System(iOS 15.5) My Question or IssueI can logon to the desktop and I have my profile, playlists and followers. But after logging off my mobile device, and logging back in with user name and passwor...
Plan: Premium Country: USA Device (iPhone 13) Operating System (iOS 15.5) My Question or Issue I can logon to the desktop and I have my profile, playlists and followers. But after...
Regular
623 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would like to play these with Spotify. When i search for how to do this, all the answers say ...
Plan Free/Premium Country Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have mp3 files on the local Downloads folder on my iPhone. I would lik...
Moderator
697 Views
2 replies
0 likes
PlanFreeCountryUSADeviceiPhone 10Operating SystemiOS 10My Question or IssueI have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some replies, the fact apple haven’t figured out handoff for Apple Music is insane ...
Plan Free Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue I have switched over to Spotify.. Spotify connect 99% or the reason .. as I’ve mentioned in some r...
Roadie
1142 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone SE (2nd Generation)Operating SystemiOS 14.6 My Question or IssueI notice that whenever I am playing music from Spotify (Bluetooth), it prevents Apple Maps and Google Maps from issuing voice prompts whenever...
Plan Premium Country United States Device iPhone SE (2nd Generation) Operating System iOS 14.6 My Question or Issue I notice that whenever I am playing music from Spotify (Bluetooth)...
Moderator
9448 Views
5 replies
0 likes
I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing automatically. Why is this happening and how can I get ...
I have created a customized playlist. Recently, there are random songs that play outside of my list. They are songs that I have never played before and are unknown to me. They just start playing auto...
Regular
3370 Views
9 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XOperating SystemISO 12 My Heavy Rotation hasn’t updated in months. It’s full of artists and playl...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone X Operating System ISO 12  ...
Newbie
1445 Views
2 replies
2 likes
PlanPremium CountryNetherlands DeviceiPad (8th generation) Operating SystemiOS 15.0.2 My Question or IssueI had temporarily deleted the Spotify app and I haven’t been able to download it again for over a week now… please help me !! cannot take it any...
Plan Premium Country Netherlands Device iPad (8th generation) Operating System iOS 15.0.2 My Question or Issue I had temporarily deleted...
Moderator
942 Views
3 replies
0 likes
