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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232151 Views

27 replies

5 likes

  • 232151 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113675 Views

116 replies

13 likes

Other
  • 113675 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2238 Views

0 replies

0 likes

iOS
  • 2238 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303740 Views

61 replies

16 likes

  • 303740 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129533 Views

19 replies

38 likes

  • 129533 Views
  • 19 replies
  • 38 likes

Superuser Contribution Change Blend Playlist Name Not Happening in iPad

PlanFreeCountryIndiaDeviceiPad Mini 5th GenOperating SystemiPad OS 15.4.1 My Question or IssueRecently, a new feature has been added that lets us change the name of our blend playlists. But for my iPad, when I click on the 'Edit Name' option, it does...

Casual Listener

Plan Free Country India Device iPad Mini 5th Gen Operating System iPad OS 15.4.1   My Question or Issue Recently, a new feature has been added that lets us change the name of our blend...

Kiril

Moderator

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezes when I open the app or switch back to it after iOS upgrade

PlanPremium DeviceiPhone 6sOperating SystemiOS 12 My Question or IssueSpotify freezes when I open the app or switch back to it.It has been happening since I upgraded iOS to the newest version.Spotify had worked fine before the upgrade.I haven't notic...

Regular

Plan Premium   Device iPhone 6s Operating System iOS 12   My Question or Issue Spotify freezes when I open the app or switch back to it. It has been happening since I upgraded iOS...

CarlosE

Spotify Legend

1560 Views

6 replies

0 likes

  • 1560 Views
  • 6 replies
  • 0 likes

Superuser Contribution My local files from desktop won't download on iphone

I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the others.I tried to undownload then redownload the playl...

Casual Listener

I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the oth...

Dian

Spotify Legend

1687 Views

7 replies

0 likes

  • 1687 Views
  • 7 replies
  • 0 likes

Strange line on lyric screen

Premium, South Korea DeviceiPhone 13 Operating SystemiOS 15.4.1 My Question or IssueStrange green line on the lyric screen

Newbie

Premium, South Korea   Device iPhone 13  Operating System iOS 15.4.1   My Question or Issue Strange green line on the lyric screen

MattSuda

Spotify Star

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

unlinking my student premium account

Student PremiumUnited States DeviceiPhone 11Operating SystemiOS 15.2.1 I was having issues with autoplay (when streaming a song it would play through and not autoplay, I tried a clean reinstall on all devices) on my current account and opting into ma...

Regular

  Student Premium United States   Device iPhone 11 Operating System iOS 15.2.1   I was having issues with autoplay (when streaming a song it would play through and not autopla...

Kristina345

Regular

1372 Views

2 replies

0 likes

autoplay
plans
  • 1372 Views
  • 2 replies
  • 0 likes

Too much difficulty for bug submission

You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have a hyperlink from your phone), search for help, par...

Casual Listener

You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have...

Hubo

Community Legend

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

New UI search is broken for artists

PlanPremiumCountryUSA DeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or Issue When searching for any artist in the nav bar and then going to that artist landing page - the landing page no longer contains the artists top singles, discograph...

Visitor

Plan Premium Country USA   Device iPhone 13 Pro Operating System iOS 15.4.1   My Question or Issue   When searching for any artist in the nav bar and then going to that art...

Hubo

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist cover art not updating when sharing to Instagram Stories

PlanPremiumCountryUSA DeviceiPhone X My Question or IssueWhen sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest songs added.

Casual Listener

Plan Premium Country USA  Device iPhone X   My Question or Issue When sharing to Instagram Stories, the 4-album grid cover for a playlist is not being updated to reflect the newest ...

ponce_musica

Newbie

20226 Views

10 replies

19 likes

  • 20226 Views
  • 10 replies
  • 19 likes

Some iOS apps make Spotify pausing music

Hi, Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop playing music. It's super annoying! There are two app in part...

Regular

Hi,   Some iOS apps, if I'm not mistaken the ones having a built in GoogleAdvert, make Spotify pausing/stopping music. Even if I close and restart the other app, it keeps making Spotify stop p...

NickNick2

Visitor

1922 Views

2 replies

1 likes

  • 1922 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcast stops playing and then plays new episode

Plan - PremiumCountry - CanadaDevice - iPhone 11 Pro Max Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it does not remember where I left off and starts from the beginning. I am u...

Newbie

Plan - Premium Country - Canada Device - iPhone 11 Pro Max   Podcast randomly stops playing and then starts a new episode. When I go back to the episode I was listening to before it doe...

Dian

Spotify Legend

1122 Views

3 replies

0 likes

  • 1122 Views
  • 3 replies
  • 0 likes

Superuser Contribution Video/podcast time stamp issue - Rogan

Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts where I was listening/watching. I’ve reinstalled the...

Casual Listener

Every time I either close my app or go out and browse other apps and then come back to view/listen, the podcast starts 20 before the actual time stamp. Said differently, it rewinds and never starts w...

AndresM

Moderator

3127 Views

13 replies

3 likes

  • 3127 Views
  • 13 replies
  • 3 likes

Superuser Contribution One Podcast won’t play!

PlanPremiumCountryU.S.A DeviceiPhone 13 ProOperating System(iOS 15.4.1) Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. All other podcasts and songs play on my phone but one of my podcasts will only pl...

Casual Listener

Plan Premium Country U.S.A   Device iPhone 13 Pro Operating System (iOS 15.4.1)   Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. ...

Alex

Spotify Legend

1903 Views

5 replies

1 likes

  • 1903 Views
  • 5 replies
  • 1 likes

Superuser Contribution an abnormal cyan border on lyrics

i keep getting this cyan colored border on lyrics tab its irritating PlanPremiumCountryindiaDevice(iPhone 11)Operating System(iOS 15.4.2) My Question or Issuehow to remove this border

Newbie

i keep getting this cyan colored border  on lyrics tab its irritating  Plan Premium Country india Device (iPhone 11) Operating System (iOS 15.4.2)   My Question or Issue how...

CarlosE

Spotify Legend

15036 Views

32 replies

42 likes

  • 15036 Views
  • 32 replies
  • 42 likes

Accepting family token

Message says oops problem try again later or I'm part of another family plan which I am not

Newbie

Message says oops problem try again later or I'm part of another family plan which I am not

1753115E

Visitor

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezing

PlanPremiumCountryUSADeviceiPhone 12 pro maxOperating SystemiOS 15.4.1 My Question or IssueWhen I’m playing a podcast and leave the Spotify app, go to a different app, and return to Spotify, Spotify freezes. I have to close Spotify and reopen it for ...

Visitor

Plan Premium Country USA Device iPhone 12 pro max Operating System iOS 15.4.1   My Question or Issue When I’m playing a podcast and leave the Spotify app, go to a different app, and re...

Dian

Spotify Legend

493 Views

1 replies

2 likes

  • 493 Views
  • 1 replies
  • 2 likes

Superuser Contribution Track Continues to Play Despite Rewinding to the Very Start

Plan: PremiumCountry: United KingdomDevice: iPhone XR (Apple AirPods Generation 2)Operating System: IOS 15.4.1So for about a week now, the song I am currently listening to just carries on playing when I swipe down (and use the phone’s built-in music ...

Music Fan

  Plan: Premium Country: United Kingdom Device: iPhone XR (Apple AirPods Generation 2) Operating System: IOS 15.4.1 So for about a week now, the song I am currently listening to ju...

AndresM

Moderator

1370 Views

7 replies

0 likes

  • 1370 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spamming skip is broken

PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 15.4.1My Question or IssueWhen spamming the skip button for a short time, a song plays with a incorrect title, and cover photo. You cant skip or rewind or pause for about 10 seconds. A...

Visitor

Plan Premium Country United States Device iPhone 12 Operating System iOS 15.4.1 My Question or Issue When spamming the skip button for a short time, a song plays with a incorrect title, and ...

AndresM

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Car Play, Only some artists listed.

I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first.1. Many people have this issue, there are multiple posts about this and in each post multip...

Casual Listener

I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first. 1. Many people have this issue, ther...

Lorenzo_NGG

Roadie

2080 Views

5 replies

0 likes

  • 2080 Views
  • 5 replies
  • 0 likes

Superuser Contribution Issues Syncing Local Files Between Devices

PlanPremiumCountryUnited StatesDeviceiPhone X, Samsung Galaxy Tab S4, Lenovo LaptopOperating SystemiOS 13.1 Beta, Android OneUI, Windows 10 Pro My Question or IssueWhen attemping to download songs from Local Files on my computer on my phone or tablet...

Visitor

Plan Premium Country United States Device iPhone X, Samsung Galaxy Tab S4, Lenovo Laptop Operating System iOS 13.1 Beta, Android OneUI, Windows 10 Pro   My Question or Issue When attem...

jnspir3d

Newbie

4094 Views

6 replies

1 likes

local files
syncing issue
  • 4094 Views
  • 6 replies
  • 1 likes

Superuser Contribution Difficult to Edit Playlists

Spotify has made it difficult to edit playlists when you are on your mobile application. You used to be able to edit the playlist and the song you were playing was highlighted in green. You can no longer see the song you are playing so you have to re...

Newbie

Spotify has made it difficult to edit playlists when you are on your mobile application.   You used to be able to edit the playlist and the song you were playing was highlighted in green. You ...

Kiril

Moderator

1719 Views

2 replies

5 likes

Delete Activity
delete songs
edit
search song
  • 1719 Views
  • 2 replies
  • 5 likes