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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241952 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124784 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451484 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307667 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resume playing. If I kill the app and start it again, t...
Ever since some recent update, I noticed an annoying problem: whenever I minimise spotify (i.e. exit the app to use something else), the music will stop playing. If I open the app again, it will resu...
Spotify Legend
15064 Views
3 replies
1 likes
PlanFreeCountryIndonesia Device(iPhone 7 Plus)Operating System(iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.
Plan Free Country Indonesia Device (iPhone 7 Plus) Operating System (iOS 14.5) Hi, I can’t log in to my account from gmail on my phone. Please help, thank you.
Spotify Legend
493 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 15 My Question or IssueI enjoy listening to podcasts, and one of the podcasts I listen to has videos that go along with the episodes. This is generally fine, as I can just listen to the...
Plan Premium Country United States Device iPhone X Operating System iOS 15 My Question or Issue I enjoy listening to podcasts, and one of the podcasts I listen to has videos that go ...
Spotify Legend
711 Views
1 replies
1 likes
PlanFreeCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueWhen I am listening to the Joe Rogan podcast and I click on a notification on my phone which brings me to another app, the podcast continues playing as it should. B...
Plan Free Country USA Device iPhone 13 Pro Max Operating System iOS 15.5 My Question or Issue When I am listening to the Joe Rogan podcast and I click on a notification on my...
Spotify Legend
396 Views
1 replies
0 likes
PlanFree DeviceipodOperating SystemiOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any restrictions that would restrict access
Plan Free Device ipod Operating System iOS 12.5.5, Safari 12 Safari on my ipod won't load webplayer. The help menu says you need Safari 11. I have Safari 12. There aren't any re...
Spotify Legend
1873 Views
3 replies
1 likes
Info:PlanStudent SubscriptionCountry AustraliaDeviceIphone 6 plusOperating System(iOS 10 the most up to date version) My Question or Issue ok, ive had this problem for about 2 months now and i have contacted bth spotify and my provider (optus) and th...
Info: Plan Student Subscription Country Australia Device Iphone 6 plus Operating System (iOS 10 the most up to date version) My Question or Issue ok, ive had this proble...
Newbie
997 Views
2 replies
0 likes
I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?
I removed the app from my iPhone to try to solve a different problem and now I can’t get the app to show on the phone screen. I can only access my Spotify app in the App Store. Any ideas?
Moderator
460 Views
1 replies
0 likes
PlanPremiumCountryEstoniaDeviceiPhone 8Operating SystemWindows 10 My Question or IssueI have a playlist of local files and even though I have it downloaded on both my computer and iPhone and I have enabled local files on both of the devices as well, ...
Plan Premium Country Estonia Device iPhone 8 Operating System Windows 10 My Question or Issue I have a playlist of local files and even though I have it downloaded on both my compute...
Moderator
983 Views
3 replies
0 likes
PlanPremiumCountryBelgiumDevice(iPhone SE 2)Operating System(Newest iOS.) My Question or Issue Hi Spotify team I listen to a lot of K-Pop but lately Spotify has been recommending Rock songs wich is weird cuz my whole playlist is K-Pop and 2 days ago ...
Plan Premium Country Belgium Device (iPhone SE 2) Operating System (Newest iOS.) My Question or Issue Hi Spotify team I listen to a lot of K-Pop but lately Spotify h...
Moderator
3090 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 15.4.1 My Question or IssueI've noticed a few times that if I pause a track in the middle of album playback in the last few seconds, the app will pause it, then start a new album r...
Plan Premium Country United States Device iPhone XS Max Operating System iOS 15.4.1 My Question or Issue I've noticed a few times that if I pause a track in the middle of album playb...
Moderator
885 Views
3 replies
1 likes
If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be 2 minutes into the song, hit pause, the cursor wil...
If I pause a song, the cursor jumps to an earlier part in the song. Sometimes all the way back to the beginning. But then when I hit play it is playing it from the right part of the song. So I may be...
Spotify Legend
4061 Views
13 replies
2 likes
I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.
I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.
Spotify Legend
1597 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueevery time I connect to my Google speakers I get this pop up. I have premium account, I don’t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue every t...
Spotify Legend
794 Views
3 replies
0 likes
PlanFreeCountryIndiaDeviceiPad Mini 5th GenOperating SystemiPad OS 15.4.1 My Question or IssueRecently, a new feature has been added that lets us change the name of our blend playlists. But for my iPad, when I click on the 'Edit Name' option, it does...
Plan Free Country India Device iPad Mini 5th Gen Operating System iPad OS 15.4.1 My Question or Issue Recently, a new feature has been added that lets us change the name of our blend...
Moderator
687 Views
1 replies
0 likes
PlanPremium DeviceiPhone 6sOperating SystemiOS 12 My Question or IssueSpotify freezes when I open the app or switch back to it.It has been happening since I upgraded iOS to the newest version.Spotify had worked fine before the upgrade.I haven't notic...
Plan Premium Device iPhone 6s Operating System iOS 12 My Question or Issue Spotify freezes when I open the app or switch back to it. It has been happening since I upgraded iOS...
Spotify Legend
1576 Views
6 replies
0 likes
I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the others.I tried to undownload then redownload the playl...
I have been setting up local files for a while but now all of a sudden i added a new one and then added it to a separate playlist and it won't download despite that playlist having downloaded the oth...
Spotify Legend
1731 Views
7 replies
0 likes
Premium, South Korea DeviceiPhone 13 Operating SystemiOS 15.4.1 My Question or IssueStrange green line on the lyric screen
Premium, South Korea Device iPhone 13 Operating System iOS 15.4.1 My Question or Issue Strange green line on the lyric screen
Spotify Star
565 Views
2 replies
0 likes
Student PremiumUnited States DeviceiPhone 11Operating SystemiOS 15.2.1 I was having issues with autoplay (when streaming a song it would play through and not autoplay, I tried a clean reinstall on all devices) on my current account and opting into ma...
Student Premium United States Device iPhone 11 Operating System iOS 15.2.1 I was having issues with autoplay (when streaming a song it would play through and not autopla...
Regular
1398 Views
2 replies
0 likes
You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have a hyperlink from your phone), search for help, par...
You have made the process to report an issue way too difficult. From what I can tell, you have to log in to the web browser (instead of for example being able to submit a bug from your phone, or have...
Community Legend
504 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or Issue When searching for any artist in the nav bar and then going to that artist landing page - the landing page no longer contains the artists top singles, discograph...
Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15.4.1 My Question or Issue When searching for any artist in the nav bar and then going to that art...
Community Legend
376 Views
1 replies
0 likes
