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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407704 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279027 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178632 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryGermanyDeviceiPhone 12 Pro MaxOperating SystemiOS 15.4 My Question or Issue"Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data is turned on and works well in browser. Installing Spotify new doesn't help.
Plan Premium Country Germany Device iPhone 12 Pro Max Operating System iOS 15.4 My Question or Issue "Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data i...
Moderator
388 Views
1 replies
0 likes
I have Spotify premium and I’m in the UK and am using an iPhone XS It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or riding my bike, it freezes regularly where I have to press t...
I have Spotify premium and I’m in the UK and am using an iPhone XS It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or ...
Spotify Legend
1069 Views
2 replies
0 likes
It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to delete the ones that stand in between the ones you wa...
It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to de...
Regular
686 Views
2 replies
1 likes
PlanPremium CountryUnited StatesDeviceiPhone 8 se (2nd generation)Operating SystemiOS 15.4.1My Question or IssueSpotify lyrics still not showing. The lyrics show on my laptop but not my phone, what should i do?
Plan Premium Country United States Device iPhone 8 se (2nd generation) Operating System iOS 15.4.1 My Question or Issue Spotify lyrics still not showing. The lyrics show on my laptop b...
Roadie
763 Views
2 replies
0 likes
DeviceIphone XrOperating SystemIOS 14.4
Device Iphone Xr Operating System IOS 14.4
Visitor
3778 Views
13 replies
4 likes
PlanFreeCountryAustraliaDeviceiPhone SEOperating SystemiOS 15 My Question or IssueHow do I change the volume for Spotify only? On PC I can easily do it by using the slider on the bottom right but I can't find that slider on mobile, nor any other meth...
Plan Free Country Australia Device iPhone SE Operating System iOS 15 My Question or Issue How do I change the volume for Spotify only? On PC I can easily do it by using the slider on...
Moderator
10253 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 12 Pro MaxOperating SystemiOS 15.3.1My Question or IssueMy downloaded songs will play for maybe 5-10 seconds on my phone then the sound will suddenly cut out. (the music shows that it is still playing but I hear nothi...
Plan Premium Country US Device iPhone 12 Pro Max Operating System iOS 15.3.1 My Question or Issue My downloaded songs will play for maybe 5-10 seconds on my phone then the sound will...
Spotify Legend
718 Views
3 replies
0 likes
Hi, this issue is related to having an Amazon Echo Dot on your network connected to the same Spotify account as you are using on your iphone. Scenario: Open Spotify App, start playing on your iPhone, switch to Spotify Connect supported device (not th...
Hi, this issue is related to having an Amazon Echo Dot on your network connected to the same Spotify account as you are using on your iphone. Scenario: Open Spotify App, start playi...
Visitor
3302 Views
7 replies
0 likes
My Spotify lyrics are still yet to work as of April 2nd 2022. My phone is a iphone 13 on the latest update along with my Spotify on version 8.7.18Everyone I know has lyrics why am I still yet to have mine?
My Spotify lyrics are still yet to work as of April 2nd 2022. My phone is a iphone 13 on the latest update along with my Spotify on version 8.7.18 Everyone I know has lyrics why am I still ye...
Spotify Legend
417 Views
1 replies
0 likes
Spotify is installed on my iPhone 13 but the icon is now gone from home screen (where it used to be). How do I get it back? Without the icon, I don't know how to uninstall and reinstall the app. Thanks for any advice.
Spotify is installed on my iPhone 13 but the icon is now gone from home screen (where it used to be). How do I get it back? Without the icon, I don't know how to uninstall and reinstall t...
Spotify Legend
7284 Views
1 replies
0 likes
Is there any way of manually rearranging your playlists on a mobile device, similar to the way you can on the desktop version? It's a little frustrating that I can't have the same order as I do on my desktop.
Is there any way of manually rearranging your playlists on a mobile device, similar to the way you can on the desktop version? It's a little frustrating that I can't have the same order as I...
Regular
948 Views
3 replies
0 likes
I came across a song that I like and so I was going to press like but since the buttons for liking and disliking a song in radio are flipped, I accidentally pressed that I didn't want to hear it. So I'm trying to get into my history to find the song ...
I came across a song that I like and so I was going to press like but since the buttons for liking and disliking a song in radio are flipped, I accidentally pressed that I didn't want to hear it. So ...
Moderator
1267 Views
3 replies
0 likes
PlanPremiunCountryPhilippinesDeviceIphone 11 ProOperating SystemiOS 13.7 The lyrics funtion does not appear in my account, but in other accounts of my family plan it does. I have logged with my account on the other phones and the lyrics do not appear...
Plan Premiun Country Philippines Device Iphone 11 Pro Operating System iOS 13.7 The lyrics funtion does not appear in my account, but in other accounts of my family plan it does. I ha...
Newbie
1715 Views
11 replies
5 likes
I have gone on holiday to a remote location for 8 days of relaxing. Cell reception is non-existent other than 1, maybe 2 bars right at the end of the jetty. I’m on day 2 and have been listening to my large library of downloaded songs across a few dif...
I have gone on holiday to a remote location for 8 days of relaxing. Cell reception is non-existent other than 1, maybe 2 bars right at the end of the jetty. I’m on day 2 and have been listening to my...
Moderator
7138 Views
3 replies
3 likes
PlanPremiumCountryBEDeviceIphone, Desktop, Laptop, Denon HEOSOperating SystemiOS, Windows 11 My Question or IssueSpotify Connect can now apparently only see devices that have the app open. I've tried it on my phone, desktop and laptop. They can all s...
Plan Premium Country BE Device Iphone, Desktop, Laptop, Denon HEOS Operating System iOS, Windows 11 My Question or Issue Spotify Connect can now apparently only see devices that have...
Moderator
1579 Views
3 replies
0 likes
PlanPremiumDevice(iPhone SE and same with previous iPhone 7)Operating System(iOS 13 and 14) My Question or IssueI can't turn off the random option when listening to album. I gos to the Now Playing view and hit the crossed arrows icon and it become gr...
Plan Premium Device (iPhone SE and same with previous iPhone 7) Operating System (iOS 13 and 14) My Question or Issue I can't turn off the random option when listening to album. I gos ...
Casual Listener
2074 Views
7 replies
0 likes
My Question or IssueI have my local files working perfectly on my laptop and in the past, I have had these local files songs easily transfer from my laptop to iPhone, at the most, it would take half an hour to get to my phone but always worked in the...
My Question or Issue I have my local files working perfectly on my laptop and in the past, I have had these local files songs easily transfer from my laptop to iPhone, at the most, it would take hal...
Moderator
14695 Views
7 replies
1 likes
PlanPremiumCountryItalyDeviceiPhone XS MaxOperating SystemiOS 15.3.1 My Question or IssueHello everybody.I have a problem that I encounter only in the car: when I turn on the car and the car radio starts (Pioneer AVH-Z5100DAB, connected via Bluetooth...
Plan Premium Country Italy Device iPhone XS Max Operating System iOS 15.3.1 My Question or Issue Hello everybody. I have a problem that I encounter only in the car: when I turn on t...
Moderator
3233 Views
5 replies
0 likes
PlanPremiumCountryIsraelDeviceApple watch series 7Operating SystemIOS 15 My Question or IssueAs the title says, for some reason (for over two months) the spotify logo went behind the clock and it's a bit annoying. I thought it would be fixed by now b...
Plan Premium Country Israel Device Apple watch series 7 Operating System IOS 15 My Question or Issue As the title says, for some reason (for over two months) the spotify logo went be...
Music Fan
2009 Views
9 replies
0 likes
PlanPremiumCountryAustralia Device(iPhone 11)Operating System(15.3.1) My Question or Issue Is there a way to remove or just move podcasts from my CarPlay view ? the screen in my car is quite small, and the touchscreen isn't the best, i constantly hav...
Plan Premium Country Australia Device (iPhone 11) Operating System (15.3.1) My Question or Issue Is there a way to remove or just move podcasts from my CarPlay view ?...
Moderator
1376 Views
1 replies
6 likes
