Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
75936 Views
16 replies
37 likes

75936 Views
16 replies
37 likes

Superuser Contribution When casting music to my PC I can’t control the music on my phone

PlanPremiumCountryU.S.ADeviceiPhone 11Operating SystemiOS 15.2My Question or IssueWhen casting music to my PC I can’t control the music on my phone. The bottom bar with the song and play button disappears after I press on my list of devices and choos...

btran40
Newbie
Plan Premium Country U.S.A Device iPhone 11 Operating System iOS 15.2 My Question or Issue When casting music to my PC I can’t control the music on my phone. The bottom bar with the song and...
2021-12-02 8:16:53 AM
2021-12-03 8:07:43 PM
MafeG
Spotify Legend
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

can't re-install app

PlanPremiumCountry USA Device(iPhone 13 pro)Operating System(iOS 15.1.1) My Question or IssuCan’t re-install appI’ve been wanting to update Spotify on my phone since yesterday because I couldn’t see my wrapped, but it just wouldn’t update. This morni...

Rickycas11
Newbie
Plan Premium Country USA Device (iPhone 13 pro) Operating System (iOS 15.1.1) My Question or Issu Can’t re-install app I’ve been wanting to update Spotify on my phone since y...
2021-12-02 8:23:40 PM
2021-12-03 1:34:10 PM
MateusM
Spotify Star
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Superuser Contribution Share to WhatsApp

U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.

mentalmally
Casual Listener
U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.
2021-12-01 8:51:52 PM
2021-12-02 9:17:00 PM
MafeG
Spotify Legend
383 Views
1 replies
0 likes
whatsapp

383 Views
1 replies
0 likes

Superuser Contribution Closed iOS app still changing desktop volume

My Question or IssueHello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the volume of my desktop client from my phone with the volu...

inkrot
Regular
My Question or Issue Hello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the vo...
2021-10-22 11:36:27 PM
2021-12-02 2:54:27 AM
mvitazko
Newbie
858 Views
4 replies
0 likes

858 Views
4 replies
0 likes

Superuser Contribution [iOS] Bug: Multiroom with Echo / group shows as speaker

FamilyPlanGermanyiPhone 11 Pro iOS 15.1 My Question or IssueMy multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App. See attachment. When starting Music only one speaker plays. From Alex App and f...

Febus123
Casual Listener
FamilyPlan Germany iPhone 11 Pro iOS 15.1 My Question or Issue My multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App...
2021-11-30 8:01:34 AM
2021-12-01 4:38:58 PM
Ver
Spotify Legend
777 Views
4 replies
0 likes
Alexa
Echo
multiroom

777 Views
4 replies
0 likes

Superuser Contribution Is there a workaround for the CarPlay Folder navigation bug? (For album organization)

What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist -> Album 2 as playlist What happens is when you click on the the playlist folder Genre 1 and then playlist folder "Artist 1", S...

pheriwinkle
Casual Listener
What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist ...
2021-11-22 12:40:19 AM
2021-11-30 7:49:12 PM
Eni
Moderator
1692 Views
5 replies
0 likes

1692 Views
5 replies
0 likes

Superuser Contribution Can’t unhide song on iPhone/iPad but not hidden on desktop

I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however it is not hidden on my desktop app. Any ideas? I’ve ...

emxfox
Newbie
I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however i...
2021-05-08 2:12:36 PM
2021-11-30 1:21:21 PM
Streich1
Casual Listener
821 Views
4 replies
0 likes

821 Views
4 replies
0 likes

Solved!! [Mobile] Playlist bios and names cutting off on mobile - fix it, or set a word limit

Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go just over 2 lines (irrespective of screen dimensions) the bi...

ExoticHaha
Gig Goer
Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go ...
2021-07-03 2:26:41 PM
2021-11-30 12:40:01 PM
iamgabrieler
Casual Listener
4541 Views
2 replies
0 likes

4541 Views
2 replies
0 likes

Solved!!Superuser Contribution Spotify causes disconnect from Apple CarPlay

Plan: PremiumCountry: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPlay has refused to work with my new phone. All the other apps, like maps, work throug...

Akichan808
Casual Listener
Plan: Premium Country: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPla...
2021-11-07 9:53:48 AM
2021-11-30 11:07:22 AM
Kiril
Moderator
4499 Views
3 replies
2 likes

4499 Views
3 replies
2 likes

Superuser Contribution [iOS][Search] Ignore "Feat." in search bar

When I Shazam a song, it often happens that a track title has the following format:"Song Title - Artist Feat. Singer"Then, when I press Open Spotify it will copy that track title into the search bar. And VERY often, Spotify is unable to find the trac...

DaBoez
Visitor
When I Shazam a song, it often happens that a track title has the following format: "Song Title - Artist Feat. Singer" Then, when I press Open Spotify it will copy that track title into the search ...
2021-11-27 1:00:41 PM
2021-11-28 12:06:33 AM
Eni
Moderator
375 Views
1 replies
0 likes
iOS
Search

375 Views
1 replies
0 likes

Superuser Contribution Playlists not playing

Plan PremiumDevice iphone11 My Question or IssueOut of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Same if I hit forward - it switches from the selected playlist. Recent update t...

ilanadecker
Newbie
Plan Premium Device iphone11 My Question or Issue Out of the blue, after playing one song on any playlist, Spotify switches to songs in a similar genre not on the playlist. Sa...
2021-11-26 8:11:01 PM
2021-11-28 1:38:09 PM
Ver
Spotify Legend
485 Views
2 replies
0 likes

485 Views
2 replies
0 likes

Superuser Contribution Apple watch download problems

I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the watch app just says “loading”. I have restarted the ...

nanoman
Casual Listener
I have a new apple watch running the latest OS and a premium spotify subscription i can’t get downloads to appear on the watch. Everything looks normal on the phone but the downloads section of the...
2021-10-16 9:38:08 PM
2021-11-27 10:50:52 AM
Cochran9875
Newbie
1396 Views
3 replies
4 likes

1396 Views
3 replies
4 likes

Solved!!Superuser Contribution iOS issue - Spotify connect overriding volume on iPhone

Plan - PremiumCountry - NZ Device - iPhone 12Operating System - iOS 15.0.2 Hi there,I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers (PC B) that plays the music, it works pretty well. I also have Spotify on m...

Leumas87
Casual Listener
Plan - Premium Country - NZ Device - iPhone 12 Operating System - iOS 15.0.2 Hi there, I use Spotify connect to connect my personal laptop (PC A) to a computer that has speakers ...
2021-11-24 3:54:07 AM
2021-11-26 12:04:34 AM
CarlosE
Moderator
784 Views
3 replies
0 likes

784 Views
3 replies
0 likes

Superuser Contribution Dots under featuring artist playlist?

I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dotsPlanPremiumCountryMalaysiaDeviceiPhone 11Operating SystemiOS 15.1Spotify Version8.6.80.1180

Daughtxr
Regular
I noticed this only in certain artists occasionally, some has normal descriptions and some, well… dots Plan Premium Country Malaysia Device iPhone 11 Operating System iOS 15.1 Spotify ...
2021-11-25 12:39:55 PM
2021-11-26 4:41:47 PM
Mihail
Spotify Legend
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution Cannot connect Iphone 5 and apps spotify 8.6.80

I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later".I have tried with several accounts and always the same.Do you have a solution ?

hlander4222
Casual Listener
I have an iphone 5 and cannot identify myself with version 8.6.80 of spotify. I have the message "An error has occurred. Please try again later". I have tried with several accounts and always the sa...
2021-11-23 6:31:47 PM
2021-11-26 4:02:55 PM
Jeremy
Spotify Legend
512 Views
4 replies
0 likes

512 Views
4 replies
0 likes

Search function on iOS mobile application

Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I search in playlists, albums, artists or podcasts. Th...

MMMSPOT
Music Fan
Hello. A bug has just drawn my attention: when searching in my saved music for a certain group, for instance, I get a list of all albums, all playlists and the artist himself/herself NO MATTER if I...
2021-11-26 11:29:53 AM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

Superuser Contribution Display bug - new apple watch series 7 app

Hi all, I received the Apple Watch Series 7 (41mm) today. As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing' screen in the app, the 'like' button and the device button are both ...

tomerl
Casual Listener
Hi all, I received the Apple Watch Series 7 (41mm) today. As a devoted Spotify user I immediately checked the Spotify app. Unfortunately, I have noticed a bug - on the 'now playing'...
2021-10-15 11:45:21 PM
2021-11-26 9:12:39 AM
Jeremy
Spotify Legend
2992 Views
14 replies
4 likes

2992 Views
14 replies
4 likes

Superuser Contribution Queue Button Not Working!

Plan - Family Free/Premium - premium Country - USA DeviceiPhone 11 Pro MaxOperating System(iOS 13.3.1) My Question or IssueBasically when I press the queue button on the bottom of the screen nothing happens. I also tried (many many times) to press th...

Trevorlyons
Casual Listener
Plan - Family Free/Premium - premium Country - USA Device iPhone 11 Pro Max Operating System (iOS 13.3.1) My Question or Issue Basically when I press the ...
2020-03-30 3:37:05 AM
2021-11-26 9:08:55 AM
Jeremy
Spotify Legend
4331 Views
14 replies
6 likes

4331 Views
14 replies
6 likes

Spotify app on AppleTV 4K sounds horrid.

My wife got me an AppleTV 4K for my birthday Friday. Even though AppleTV 4K is [supposedly] using Spotify Connect, it sounds like a 128k file compared to the native Spotify app on my DENON x7200. It sounds lifeless. Also, the soundstage is narrow and...

DaveTheStalker
Regular
My wife got me an AppleTV 4K for my birthday Friday. Even though AppleTV 4K is [supposedly] using Spotify Connect, it sounds like a 128k file compared to the native Spotify app on my DENON x720...
2019-12-02 6:48:45 AM
2021-11-26 8:18:12 AM
Guzman695
Newbie
2103 Views
3 replies
1 likes
AppleTV 4K

2103 Views
3 replies
1 likes

Superuser Contribution Incorrect song currently playing

I use Spotify Connect to play tracks on my Onkyo receiver. What my iPhone 12 Pro says is currently playing often isn’t what is actually playing even though I am using the iOS app to control the music and haven’t even minimized it. See attached screen...

csoracco
Casual Listener
I use Spotify Connect to play tracks on my Onkyo receiver. What my iPhone 12 Pro says is currently playing often isn’t what is actually playing even though I am using the iOS app to control the music...
2021-11-23 7:31:52 AM
2021-11-25 8:49:29 PM
CarlosE
Moderator
470 Views
3 replies
0 likes

470 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts