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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241964 Views

27 replies

5 likes

  • 241964 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124796 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307671 Views

62 replies

16 likes

  • 307671 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131960 Views

19 replies

38 likes

  • 131960 Views
  • 19 replies
  • 38 likes

Superuser Contribution Release Radar not updating

The Release Radar playlist did not update. The date indicates that it did, however the songs from the previous week are still there. I tried to close the app. I tried deleting the app and re-installing. Nothing is working. Any other suggestions?

Newbie

The Release Radar playlist did not update. The date indicates that it did, however the songs from the previous week are still there. I tried to close the app. I tried deleting the app and re-installi...

Dian

Spotify Legend

948 Views

2 replies

3 likes

  • 948 Views
  • 2 replies
  • 3 likes

Any way to sort playlists on Apple Music?

Hello! New Apple Music user who just switched from Spotify just yesterday here. I was wondering if there was any way to sort my playlists in a custom order, instead of the existing "Title", "Recently Added", "Recently Played" and "Playlist Type" pres...

Regular

Hello! New Apple Music user who just switched from Spotify just yesterday here. I was wondering if there was any way to sort my playlists in a custom order, instead of the existing "Title", "Recently...

664 Views

0 replies

0 likes

  • 664 Views
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Superuser Contribution [iOS] statusbar disappears bug

The statusbar (the top bar with the clock, battery, WiFi etc.) occasionally disappears/ isn't shown. A restart of the app usually fixes the issue. This happens on an iPhone 8 plus, and also on iPad Pro. I'm not sure what causes this to happen.

Regular

The statusbar (the top bar with the clock, battery, WiFi etc.) occasionally disappears/ isn't shown. A restart of the app usually fixes the issue. This happens on an iPhone 8 plus, and also on iPad P...

moelle1999

Casual Listener

13584 Views

40 replies

16 likes

iOS
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  • 40 replies
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Superuser Contribution Spotify on iOS 15 beta won't recognize Galaxy Buds + via Bluetooth

PlanPremiumCountryUSADeviceiPhone 12ProOperating SystemiOS 15 beta My Question or IssueSpotify will not display Galaxy Buds + as an output option even though it is correctly paired. The Galaxy earbuds will work with other apps and stops when I switch...

Casual Listener

Plan Premium Country USA Device iPhone 12Pro Operating System iOS 15 beta   My Question or Issue Spotify will not display Galaxy Buds + as an output option even though it is correctly ...

Eni

Moderator

5938 Views

7 replies

0 likes

  • 5938 Views
  • 7 replies
  • 0 likes

Superuser Contribution Edit playlist button unusable

Device: iPhone SE 2nd generation The “…” menu is blocked by the play button so it is nearly impossible to tap.

Casual Listener

Device: iPhone SE 2nd generation    The “…” menu is blocked by the play button so it is nearly impossible to tap. 

Dian

Spotify Legend

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

Spotify doesn't pause when disconnecting from Echo Auto (when the car turns off)

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro Max, Echo AutoOperating SystemiOS 15.5 My Question or IssueI just bought an Echo Auto, connected it to my car, and set it up in the app. I have Spotify set as my default music player in Alexa, so whe...

Newbie

Plan Premium Country United States Device iPhone 12 Pro Max, Echo Auto Operating System iOS 15.5   My Question or Issue I just bought an Echo Auto, connected it to my car, and set it u...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Superuser Contribution Why different types of image sizes on playlist top?

F23E017A-57E9-4AFB-A88B-F1DB56DC5881.jpeg E84D04B6-C1F2-4B24-9C80-12A7670E6264.jpeg  PlanPremiumCountrySwedenDeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or IssueWhy does some playlist have large images on top and some just a small one? ...

Casual Listener

F23E017A-57E9-4AFB-A88B-F1DB56DC5881.jpeg   E84D04B6-C1F2-4B24-9C80-12A7670E6264.jpeg     Plan Premium Country Sweden Device iPhone 13 Pro Operating System iOS 15.4.1   My Q...

Eni

Moderator

670 Views

2 replies

0 likes

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Superuser Contribution Naim Uniti Nova no longer appears on Spotify Connect

PlanPremiumCountryUAE Device(iPhone 13pro, MacBook Pro 2012)Operating System(iOS 15.4.1, macOS Catalina 10.15.4) I no longer can see Naim Uniti Nova Streamer in the device list for Spotify Connect. It does not appear as Airplay/Commcast device either...

Newbie

Plan Premium Country UAE   Device (iPhone 13pro, MacBook Pro 2012) Operating System (iOS 15.4.1, macOS Catalina 10.15.4)   I no longer can see Naim Uniti Nova Streamer in the devi...

Alex

Spotify Legend

831 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Battery drain while using Spotify iOS 15.4.1

PlanPremiumCountrySwitzerland Deviceiphone 13 pro maxOperating SystemiOS 15.4.1 My QuestionI have recently bought iphone 13 pro max and noticed massive battery drain while using Spotify - above 30%. I have seen other users dealt with similar issues b...

Newbie

  Plan Premium Country Switzerland  Device iphone 13 pro max Operating System iOS 15.4.1   My Question I have recently bought iphone 13 pro max and noticed massive battery d...

Dian

Spotify Legend

984 Views

1 replies

0 likes

  • 984 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music don’t play

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 11 My Question or IssueI can’t play the song and it play song just last 5 seconds pls help

Casual Listener

  Plan Premium Country USA  Device iPhone 11 Operating System iOS 11   My Question or Issue I can’t play the song and it play song just last 5 seconds pls help

Kiril

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with Spotify

Recently the sound keeps going out from the app on my iPhone when I’m listening on my portable Bluetooth speaker. It’s not my speaker because it works fine with YouTube. I’ll be listening to a song and it stops having sound and it shows that it’s pla...

Visitor

Recently the sound keeps going out from the app on my iPhone when I’m listening on my portable Bluetooth speaker. It’s not my speaker because it works fine with YouTube. I’ll be listening to a song a...

Kiril

Moderator

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
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Superuser Contribution play on multiple bose devices with one or more account

PlanPremiumCountryGermanyDeviceiphone 11 or ipadOperating Systemios latest My Question or IssueI have a premium spotify account. I have severl bose touch 500 speaker on varios floors with presets. all are on the same wifi network. I have linked them ...

Visitor

Plan Premium Country Germany Device iphone 11 or ipad Operating System ios latest   My Question or Issue I have a premium spotify account. I have severl bose touch 500 speaker on vario...

Alex

Spotify Legend

2467 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Downloaded songs don't play properly

PlanPremiumCountryUAE DeviceiPhone 12 MiniOperating SystemiOS 15.4.1Spotify 8.7.26.1172 My Question or IssueAny downloaded song I have in my library, whether I play it online or offline, does not play properly. It plays the first 5 or so seconds, and...

Casual Listener

Plan Premium Country UAE  Device iPhone 12 Mini Operating System iOS 15.4.1 Spotify 8.7.26.1172   My Question or Issue Any downloaded song I have in my library, whether I play it...

n3lla

Casual Listener

583 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution [iOS] Songs keep getting added to wrong playlist

Family PlanPremiumUSAiPhone 8Software version 15.4.1 I usually sort my playlists by season and year (e.g. Summer 2021, Summer 2022, etc). Recently I've noticed that when I try to add a song to a playlist on mobile, and I use the "Add to playlist" > "...

Newbie

Family Plan Premium USA iPhone 8 Software version 15.4.1   I usually sort my playlists by season and year (e.g. Summer 2021, Summer 2022, etc). Recently I've noticed that when I try to add...

Alex

Spotify Legend

898 Views

1 replies

0 likes

Adding Songs to Playlist
iOS
Mobile
Playlist search
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Using Spotify with Siri on Apple Watch not working

PlanPremiumCountryLuxembourgDevice(iPhone SE, Apple Watch 7)Operating System(iOS 15.4 (iPhone), 8.5.1 (Apple Watch)) My Question or IssueWhen I try to use Siri on my Apple Watch to, for example, search for a song on Spotify, it replies with the follo...

Newbie

Plan Premium Country Luxembourg Device (iPhone SE, Apple Watch 7) Operating System (iOS 15.4 (iPhone), 8.5.1 (Apple Watch))   My Question or Issue When I try to use Siri on my Apple Wa...

conmcb

Visitor

1529 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing from playlists

I start playing my playlists and no matter what playlist I go to, the song starts then 10 seconds after I plays, it stops. Then the app stops working. I have an iPhone XR.

Visitor

I start playing my playlists and no matter what playlist I go to, the song starts then 10 seconds after I plays, it stops. Then the app stops working. I have an iPhone XR. 

OscarDC

Moderator

973 Views

4 replies

1 likes

  • 973 Views
  • 4 replies
  • 1 likes

Superuser Contribution Mobile data saving

hii, I’ve turn on the “save mobile data” option (it might not say exactly like that because i use spotify in another language) and now I can’t turn it off. The button is locked. Anyone having the same issue?

Visitor

hii, I’ve turn on the “save mobile data” option (it might not say exactly like that because i use spotify in another language)  and now I can’t turn it off. The button is locked. Anyone having t...

Elena

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I get the playlist Enhance feature? (Please help!)

Plan: Premium - FamilyCountry United States Device (iPhone 12 Pro, Macbook Pro late 2019)Operating System (iOS 15.2, Mac Big Sur 11.6.1.)Spotify Version app in iPhone: 8.6.84.1353 (same as my wife who has enhanced option) My Question or IssueI’m a me...

Casual Listener

Plan: Premium - Family Country United States  Device (iPhone 12 Pro, Macbook Pro late 2019) Operating System (iOS 15.2, Mac Big Sur 11.6.1.) Spotify Version app in iPhone: 8.6...

Alex

Spotify Legend

2779 Views

5 replies

0 likes

Enhanced
  • 2779 Views
  • 5 replies
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Superuser Contribution Spotify skill in Alexa (iOS) can't connect to my premium account.

Trying to link the skill to my account kepps giving "wrong username or password". Already logged in 2 web browsers to confirm the credentials are correct. Tried several times, restarted iPhone, Alexa app, basic troubleshooting steps, etc, nothing wor...

Visitor

Trying to link the skill to my account kepps giving "wrong username or password". Already logged in 2 web browsers to confirm the credentials are correct. Tried several times, restarted iPhone, Alexa...

Kiril

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Problem with an mobile app, can't log in

I removed from Russia to Germany, my premium duo subscription was expired, I changed in profile country to Germany and after joined to family premium subscription. On web site and laptop version of app everything is working, but when I'm trying to lo...

Casual Listener

I removed from Russia to Germany, my premium duo subscription was expired, I changed in profile country to Germany and after joined to family premium subscription. On web site and laptop version of a...

Aleksandra_Shantall

Casual Listener

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes