Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28707 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93604 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423269 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293190 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I've noticed an inconsistent shuffle behavior on the iOS app. I frequently switch between listening to playlists and albums. When shuffling songs in a playlist, the shuffle behavior carries over unexpectedly sometimes when listening to albums. How to...
I've noticed an inconsistent shuffle behavior on the iOS app. I frequently switch between listening to playlists and albums. When shuffling songs in a playlist, the shuffle behavior carries over unex...
Moderator
1792 Views
3 replies
0 likes
Tengo el Plan Familiar de Spotify y con una persona de ese plan comparto una playlist, ambos tenemos iPhones y de pronto la barra de controles desapareció en nuestra playlist. Es algo molesto porque no podemos pausar, cambiar de canción ni hacer nada...
Tengo el Plan Familiar de Spotify y con una persona de ese plan comparto una playlist, ambos tenemos iPhones y de pronto la barra de controles desapareció en nuestra playlist. Es algo molesto porque ...
Spotify Legend
2491 Views
2 replies
0 likes
HELP!!! I have a party tomorrow night and I just found that I couldn't copy local files onto my iPad from my Windows Laptop like I have previously been able to do on my Samsung J3. I have a lot of local files so I really need a fix. I know it has not...
HELP!!! I have a party tomorrow night and I just found that I couldn't copy local files onto my iPad from my Windows Laptop like I have previously been able to do on my Samsung J3. I have a ...
Moderator
6252 Views
7 replies
0 likes
I try to listen to the Joe Rogan podcast, his episode with Bill Maher, and I get an error that says “We’re not able to play this content in you current location.” I own this premium account.
I try to listen to the Joe Rogan podcast, his episode with Bill Maher, and I get an error that says “We’re not able to play this content in you current location.” I own this premium account.
Newbie
914 Views
3 replies
3 likes
Whether i’m connected to my car or my AirPods my music will be playing and suddenly stop. It says it’s still playing the progress bar of the song does not move. I haven’t noticed if it does this when i’m just listening through speakers, but if i’m co...
Whether i’m connected to my car or my AirPods my music will be playing and suddenly stop. It says it’s still playing the progress bar of the song does not move. I haven’t noticed if it does this when...
403 Views
0 replies
0 likes
Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It only seems to be doing this on 1 playlist. I got it to...
Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It onl...
426 Views
0 replies
0 likes
PlanPremiumCountry Device(iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines)Operating System(iOS 15.4, Android, Windows 10,etc.) Again we've lost [Spotify Connect] remote volume control between phone to phone...
Plan Premium Country Device (iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines) Operating System (iOS 15.4, Android, Windows 10,etc.) ...
Spotify Legend
991 Views
5 replies
1 likes
PremiumCanadaiPhone X My Question or Issue:When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minutes before trying again. Even when I’m connected on a Bluetooth device I ...
Premium Canada iPhone X My Question or Issue: When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minut...
Newbie
1925 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 12Operating SystemiOS 15.3.1 My Question or IssueI cannot download my local files to my phone. I have walked through the basics given in other forums. I have even done a clean uninstall on my iPhone. In the playlist i...
Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1 My Question or Issue I cannot download my local files to my phone. I have walked through the basics given...
Moderator
2339 Views
6 replies
0 likes
PlanPremiumCountryIndia Device(Samsung Galaxy S10)Operating System(Android) My Question or IssueI have a premium subscription, i set all my settings at high, but inspit of that when i listen the similar song on Apple music i found, Apple music provid...
Plan Premium Country India Device (Samsung Galaxy S10) Operating System (Android) My Question or Issue I have a premium subscription, i set all my settings at high, b...
Spotify Star
524 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 11 Pro MaxOperating SystemiOS 14.8.1 (happens for a good friend of mine on iOS 15) My Question or Issuehttps://vimeo.com/698781327See above online video for example.Whenever you move the Spotify application to...
Plan Free Country United States Device iPhone 11 Pro Max Operating System iOS 14.8.1 (happens for a good friend of mine on iOS 15) My Question or Issue https://vimeo.com/6987...
Casual Listener
1757 Views
3 replies
0 likes
When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remain in sync
When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remai...
Moderator
499 Views
1 replies
0 likes
There are several issues when playing a video podcast via airplay to a Roku device.First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure that wasn’t the issue. I’m running at 625 Mbps, so it...
There are several issues when playing a video podcast via airplay to a Roku device. First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure ...
Moderator
529 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 7) My Question or IssueI recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. My computer runs them perfectly fine, and other certain local file songs ...
Plan Premium Country United States Device (iPhone 7) My Question or Issue I recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. M...
Moderator
438 Views
1 replies
0 likes
sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei este mês, já tentei de tudo e nada ainda de resultado...
sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei es...
Moderator
393 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 5cOperating SystemiOS 10 I have an older (5c) iPhone that I'm using just as a music player. I can't put the Spotify app on it, because it requires iOS 12+. How can I do this? I can't believe that none of th...
Plan Premium Country United States Device iPhone 5c Operating System iOS 10 I have an older (5c) iPhone that I'm using just as a music player. I can't put the Spotify app on it,...
Spotify Star
11671 Views
3 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryRomaniaDevice(iPhone 12Operating System(iOS 15.3) My Question or IssueThe lyrics are not showing on my iOS device....
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Romania Device (iPhone 12 Operating System (iOS 15...
Moderator
2334 Views
5 replies
0 likes
planpremiumcountryunited statesdeviceiphone 13 minioperating systemios 15.41 my question or issueafter trying to leave a friends blend, the spotify app completely deleted all blends from my "made for you." from then on, every time i try to join a ble...
plan premium country united states device iphone 13 mini operating system ios 15.41 my question or issue after trying to leave a friends blend, the spotify app completely deleted all...
390 Views
0 replies
0 likes
PlanPremiumCountrySpainDeviceiPhone 4SOperating SystemiOS 9.3.6Spotify Version8.4.62.490 I've been using a free account for a long time in my iPhone 4S without any problem. Recently I've created a new premium account and I'm having several issues. I'...
Plan Premium Country Spain Device iPhone 4S Operating System iOS 9.3.6 Spotify Version 8.4.62.490 I've been using a free account for a long time in my iPhone 4S without any pro...
Casual Listener
690 Views
4 replies
0 likes
PlanPremiumCountryUkraine DeviceIphone 11Operating SystemIOS11VehicleBMW 3 Series 2014 NBT systemMy Question or IssueHey guys. I updated the application. Before the update on my car was only forward and backward arrows, now I see the list of the all ...
Plan Premium Country Ukraine Device Iphone 11 Operating System IOS11 Vehicle BMW 3 Series 2014 NBT system My Question or Issue Hey guys. I updated the application. Before the u...
Regular
740 Views
2 replies
0 likes
