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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237145 Views

27 replies

5 likes

  • 237145 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118431 Views

116 replies

13 likes

Other
  • 118431 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2688 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305382 Views

62 replies

16 likes

  • 305382 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130722 Views

19 replies

38 likes

  • 130722 Views
  • 19 replies
  • 38 likes

Superuser Contribution How can I get the playlist Enhance feature? (Please help!)

Plan: Premium - FamilyCountry United States Device (iPhone 12 Pro, Macbook Pro late 2019)Operating System (iOS 15.2, Mac Big Sur 11.6.1.)Spotify Version app in iPhone: 8.6.84.1353 (same as my wife who has enhanced option) My Question or IssueI’m a me...

Casual Listener

Plan: Premium - Family Country United States  Device (iPhone 12 Pro, Macbook Pro late 2019) Operating System (iOS 15.2, Mac Big Sur 11.6.1.) Spotify Version app in iPhone: 8.6...

Alex

Spotify Legend

2768 Views

5 replies

0 likes

Enhanced
  • 2768 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify skill in Alexa (iOS) can't connect to my premium account.

Trying to link the skill to my account kepps giving "wrong username or password". Already logged in 2 web browsers to confirm the credentials are correct. Tried several times, restarted iPhone, Alexa app, basic troubleshooting steps, etc, nothing wor...

Visitor

Trying to link the skill to my account kepps giving "wrong username or password". Already logged in 2 web browsers to confirm the credentials are correct. Tried several times, restarted iPhone, Alexa...

Kiril

Moderator

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Problem with an mobile app, can't log in

I removed from Russia to Germany, my premium duo subscription was expired, I changed in profile country to Germany and after joined to family premium subscription. On web site and laptop version of app everything is working, but when I'm trying to lo...

Casual Listener

I removed from Russia to Germany, my premium duo subscription was expired, I changed in profile country to Germany and after joined to family premium subscription. On web site and laptop version of a...

Aleksandra_Shantall

Casual Listener

865 Views

2 replies

0 likes

  • 865 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I stop local files from greying out?

Seemingly at random a number of local files I have uploaded to my computer and downloaded to my android phone grey out on my phone. They are perfectly accessible on my computer, but are greyed out on my phone and unable to be played unless I select t...

Casual Listener

Seemingly at random a number of local files I have uploaded to my computer and downloaded to my android phone grey out on my phone. They are perfectly accessible on my computer, but are greyed out on...

Kiril

Moderator

546 Views

1 replies

1 likes

  • 546 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can’t change the image on my playlist

PlanFreeCountryCanada DeviceiPhone 5S My Question or IssueI can’t change the image on my playlist. When I click the three dots, the only thing I can do is rename the playlist. Was there an update that changed the ability to do that, or did I do somet...

Visitor

  Plan Free Country Canada   Device iPhone 5S     My Question or Issue I can’t change the image on my playlist. When I click the three dots, the only thing I can do is...

Elena

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played artists not appearing on my profile

PlanPremiumCountryIreland DeviceiPhone XRSoftware version15:4:1Spotify version8.7.22.1405 Recently I encountered an issue where whenever I remove all of my playlists from my profile, Spotify stops showing my recently played artists. But as soon as I ...

Casual Listener

Plan Premium Country Ireland  Device iPhone XR Software version 15:4:1 Spotify version 8.7.22.1405   Recently I encountered an issue where whenever I remove all of my playlists f...

OscarDC

Moderator

3983 Views

4 replies

0 likes

  • 3983 Views
  • 4 replies
  • 0 likes

Superuser Contribution Every time I preview a song my app crashes.

PlanFree/PremiumCountryUSADeviceiPhone XROperating SystemThe latest iOS My Question or IssueEvery time I go to preview a song on my phone my app crashes. I’ve tried resetting my phone and I even deleted the app and downloaded it again. I looked onlin...

Visitor

Plan Free/Premium Country USA Device iPhone XR Operating System The latest iOS   My Question or Issue Every time I go to preview a song on my phone my app crashes. I’ve tried resetting...

jaidyn0904

Newbie

1069 Views

2 replies

0 likes

  • 1069 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes halfway through a song

PlanPremium DeviceiPhone 7 My Question or Issue I noticed over the past few days that whenever I play a song from any of my playlists (not under the liked songs section) the app will crash after fifty seconds to a minute. But the really weird part is...

Newbie

Plan Premium   Device iPhone 7   My Question or Issue   I noticed over the past few days that whenever I play a song from any of my playlists (not under the liked songs section...

Elena

Moderator

18141 Views

11 replies

5 likes

  • 18141 Views
  • 11 replies
  • 5 likes

Superuser Contribution Spotify is automatically enhancing my playlists...

Whenever I'm listening to a playlist, take a break and then try to resume listening later, songs that I did not add to the playlist(s) wind up in the queue. For example, I started listening to a playlist today when driving, got home and stopped liste...

Casual Listener

Whenever I'm listening to a playlist, take a break and then try to resume listening later, songs that I did not add to the playlist(s) wind up in the queue. For example, I started listening to a play...

Yordan

Moderator

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Superuser Contribution My playlist doesn’t work and it won’t let me scroll down to see my music

It won’t let me chose my own music and can’t go back to my playlist to scroll down and see my music

Visitor

It won’t let me chose my own music and can’t go back to my playlist to scroll down and see my music

Jeremy

Spotify Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Connect wont connect to the speaker since today

Since today I have the issue that Spotify Connect is not able to connect to my Libratone speakes via Connect. Airplay works fine. Also on my Windows Laptop and iMAC I am not able to connect to the speaker via Spotify Connect. I changed nothing in my ...

Casual Listener

Since today I have the issue that Spotify Connect is not able to connect to my Libratone speakes via Connect. Airplay works fine. Also on my Windows Laptop and iMAC I am not able to connect to the sp...

tessy2024

Newbie

1183 Views

4 replies

1 likes

  • 1183 Views
  • 4 replies
  • 1 likes

Superuser Contribution spotify kullanıcı dilini değiştirme seçeneği yok

Rusça olarak kullanıyorum fakat türkçeye geri dönmek istiyorum fakat ne webden ne de uygulamadan dil seçeneği karşıma çıkmıyor.

Visitor

Rusça olarak kullanıyorum fakat türkçeye geri dönmek istiyorum fakat ne webden ne de uygulamadan dil seçeneği karşıma çıkmıyor.

Elena

Moderator

1953 Views

1 replies

0 likes

  • 1953 Views
  • 1 replies
  • 0 likes

Superuser Contribution using a separate phone to listen to my account

I ride motorcycles all the time. To use a iPhone on the handlebars is not a good idea as the vibration ruins the camera over time. So, I am trying to use an old iPhone that I no longer have attached to a cellular network, but works great for using a ...

Visitor

I ride motorcycles all the time. To use a iPhone on the handlebars is not a good idea as the vibration ruins the camera over time. So, I am trying to use an old iPhone that I no longer have attach...

Elena

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Missing characters in the font used for displaying lyrics using Arabic-based writing systems

Looks like the font you use for displaying lyrics in languages using an Arabic-based alphabet doesn’t work with all languages.In my case, that language is Kurdish. The font doesn’t support Kurdish characters like “ە ێ ڵ ڕ ۆ”, and displays them incorr...

Newbie

Looks like the font you use for displaying lyrics in languages using an Arabic-based alphabet doesn’t work with all languages. In my case, that language is Kurdish. The font doesn’t support Kurdis...

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song plays one by one on certain playlists : New Music Friday France, on IOS App.

PlanPremiumCountryFranceDevice(iPhone 11 / Same thing after total reboot of the device . Operating SystemiOS 15.3.1 My Question or IssueWhen I want to hear the play list New Music Friday France, generally after each song the music stops. I tried to d...

Newbie

Plan Premium Country France Device (iPhone 11 / Same thing after total reboot of the device .  Operating System iOS 15.3.1   My Question or Issue When I want to hear the play list...

Alex

Spotify Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded podcasts not loading

When in airplane mode regularly downloaded content in particular, podcasts will not load or play

Visitor

When in airplane mode regularly downloaded content in particular, podcasts will not load or play

Jeremy

Spotify Legend

733 Views

1 replies

1 likes

  • 733 Views
  • 1 replies
  • 1 likes

Superuser Contribution No devices are available for pairing iphone

PlanPremiumCountry Device(iPhone 12, Windows Desktop)Operating System(iOS 15, Windows 10) My Question or IssueHi to anyone reading this, I couldn't for the life of me find how to make this post. Anyways, my problem has to do with syncing the local fi...

Casual Listener

  Plan Premium Country   Device (iPhone 12, Windows Desktop) Operating System (iOS 15, Windows 10)   My Question or Issue Hi to anyone reading this, I couldn't for the life ...

Alex

Spotify Legend

571 Views

3 replies

0 likes

  • 571 Views
  • 3 replies
  • 0 likes