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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 138209 Views
  • 503 replies
  • 108 likes
  • 138209 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 97124 Views
  • 19 replies
  • 38 likes
  • 97124 Views
  • 19 replies
  • 38 likes

Superuser Contribution iOS scrolling issue - icon flashing

PlanPremiumCountryPoland DeviceiPhone 12Operating SystemiOS 15.2 but happens ever since My Question or IssueHi all, I have a weird issue with icons, they rapidly flash and change to a gray icon with a white note in the middle. It happens when I go to...

  • Casual Listener
  •   Plan Premium Country Poland   Device iPhone 12 Operating System iOS 15.2 but happens ever since   My Question or Issue Hi all, I have a weird issue with icons, they rapid...
  • Alex
  • Spotify Legend
  • 1406 Views
  • 2 replies
  • 0 likes
  • 1406 Views
  • 2 replies
  • 0 likes

Superuser Contribution Group Session disconnects after a while

Plan PremiumCountryUSA DeviceiPhone 11Operating SystemiOS 15.1 My Question or IssueI tried out the Group Sessions in beta with a friend and we found that it disconnects after a while. At one point we thought we were listening to the same song togethe...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Operating System iOS 15.1   My Question or Issue I tried out the Group Sessions in beta with a friend and we found that it disconnect...
  • Eni
  • Moderator
  • 2692 Views
  • 1 replies
  • 1 likes
  • bug
  • 2692 Views
  • 1 replies
  • 1 likes

Superuser Contribution Miniplayer still has old design

PlanPremiumCountryEstoniaDeviceiPhone 12Operating SystemiOS 15 My Question or IssueI still have old miniplayer on mobile app and it is pretty much unfixable. I have tried different forms of reinstalling and uninstalling the app, even changing my subs...

  • Visitor
  • Plan Premium Country Estonia Device iPhone 12 Operating System iOS 15   My Question or Issue I still have old miniplayer on mobile app and it is pretty much unfixable. I have tried dif...
  • Ver
  • Spotify Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanent Shuffling on iPhone?

So shuffling is now the only way people can listen to music now? My personal playlists including ones made by other artists are all on shuffle play. It was working perfectly fine before on mobile where I can play any song I want without having premiu...

  • Newbie
  • So shuffling is now the only way people can listen to music now? My personal playlists including ones made by other artists are all on shuffle play. It was working perfectly fine before on mobile whe...
  • Alex
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old device still showing in Spotify Connect

PlanFamily PremiumCountryCzech RepublicDeviceiPhone 13 ProOperating SystemIOS 15.2 My Question or IssueHi, I have an issue that I cannot remove my PlayStation 4 from the list of devices that are showing up in Spotify Connect. On my PlayStation I logg...

  • Casual Listener
  • Plan Family Premium Country Czech Republic Device iPhone 13 Pro Operating System IOS 15.2    My Question or Issue Hi, I have an issue that I cannot remove my PlayStation 4 from th...
  • CarlosE
  • Moderator
  • 703 Views
  • 1 replies
  • 0 likes
  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover Art of Local Files not showing up on iPhone

PlanPremiumCountrySingapore DeviceiPhone 7Operating SystemiOS 12 My Question or Issue I have added the cover art for my local files on my Macbook Pro 13 and can see it displaying on the Spotify over there. However, my iPhone just does not seem to be ...

  • Newbie
  • Plan Premium Country Singapore   Device iPhone 7 Operating System iOS 12   My Question or Issue  I have added the cover art for my local files on my Macbook Pro 13 and can s...
  • Eni
  • Moderator
  • 1090 Views
  • 2 replies
  • 0 likes
  • 1090 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Greyed out only in Playlists and on 4G data? Works fine on wifi.

My Question or issue: I have an iPhone 12 Pro Max with the latest iOS 15, recently I noticed whilst on 4G, songs from my playlist were greyed out and I couldn’t play them, but I could if I searched for them individually, just all my playlists are gre...

  • Newbie
  • My Question or issue:   I have an iPhone 12 Pro Max with the latest iOS 15, recently I noticed whilst on 4G, songs from my playlist were greyed out and I couldn’t play them, but I could if I s...
  • CarlosE
  • Moderator
  • 6103 Views
  • 35 replies
  • 12 likes
  • 6103 Views
  • 35 replies
  • 12 likes

Song not playing on Facebook

When I cut and paste or share a link to my song on my Facebook page, when you click on the link it goes to a Safari page and says cannot open. This seems to happen on the iPhone and I’ve tried it on two different phones.

  • Newbie
  • When I cut and paste or share a link to my song on my Facebook page, when you click on the link it goes to a Safari page and says cannot open. This seems to happen on the iPhone and I’ve tried it on ...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution When adding an album to a playlist, the feature excluding songs already in the playlist is gone

PlanPremiumCountryUKDeviceiPhone 11Operating SystemIOS 15.1 My Question or IssueWhen adding an album to a playlist, the feature excluding songs already in the playlist is gone. It used to pop up saying "Do you to exclude songs already in playlist" or...

  • Newbie
  • Plan Premium Country UK Device iPhone 11 Operating System IOS 15.1   My Question or Issue When adding an album to a playlist, the feature excluding songs already in the playlist is gon...
  • Mihail
  • Spotify Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS bug found with remote play on Mac OS

PlanFamily - Premium Device(iPhone 11)Operating SystemMac OS Big Sur My Question or Issue My dear developers. Before latest update of iOS app I have no issues with remotely play from iOS Spotify App on Mac OS (Mac Book Air) Spotify App some music. Ma...

  • Music Fan
  • Plan Family - Premium   Device (iPhone 11) Operating System Mac OS Big Sur   My Question or Issue   My dear developers. Before latest update of iOS app I have no issues with ...
  • Gromushka
  • Music Fan
  • 883 Views
  • 4 replies
  • 0 likes
  • 883 Views
  • 4 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Please make all playlists shuffleable.

There are a lot of playlists on Spotify that when you try and shuffle them, it just plays all the songs in the correct order anyways every time you shuffle. Its not all playlists but it is sometimes frustrating a playlist won’t shuffle and just plays...

  • Gig Goer
  • There are a lot of playlists on Spotify that when you try and shuffle them, it just plays all the songs in the correct order anyways every time you shuffle. Its not all playlists  but it is some...
  • Eni
  • Moderator
  • 783 Views
  • 7 replies
  • 0 likes
  • iOS
    Playlists
  • 783 Views
  • 7 replies
  • 0 likes

Superuser Contribution Local files not syncing to iPhone

planpremium duocountrycanadadeviceiPhone 7, windows computeroperating systemios, windows my issueI am trying to sync local file songs from my computer to my iPhone. i try pressing the download button on my phone, it says the playlist is downloaded bu...

  • Casual Listener
  • plan premium duo country canada device iPhone 7, windows computer operating system ios, windows   my issue I am trying to sync local file songs from my computer to my iPhone. i try pre...
  • Mihail
  • Spotify Legend
  • 2909 Views
  • 2 replies
  • 0 likes
  • 2909 Views
  • 2 replies
  • 0 likes

Superuser Contribution LOCAL FILES NOT PLAYING ON IPHONE

PlanPremiumCountryU.S.ADeviceiPhone 6S+Operating SystemiOS 15.1 My Question or IssueThis has been going on for FAR too long. I know what I am doing to download and transfer local files to my phone. I have hundreds and there has never been a problem u...

  • Roadie
  • Plan Premium Country U.S.A Device iPhone 6S+ Operating System iOS 15.1   My Question or Issue This has been going on for FAR too long.  I know what I am doing to download and tran...
  • MafeG
  • Spotify Legend
  • 2509 Views
  • 4 replies
  • 2 likes
  • 2509 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can’t log in to Spotify app iOS

Playlists got frozen except the shuffle option and I logged out and tried to log in again it’s just loading for a long time and then ends with an error. I tried reinstalling the app as well but still the samePlanPremiumCountry Australia Device iPhone...

  • Casual Listener
  • Playlists got frozen except the shuffle option and I logged out and tried to log in again it’s just loading for a long time and then ends with an error. I tried reinstalling the app as well but still...
  • Jeremy
  • Spotify Legend
  • 4731 Views
  • 29 replies
  • 5 likes
  • 4731 Views
  • 29 replies
  • 5 likes

Superuser Contribution Local files not syncing to phone

PlanFamily/PremiumCountryCanadaDevice(iPhone 11 Pro Max, Macbook Pro late 2016)Operating System(i0S 15.1, Big Sur 11.4.) My Question or IssueI have been trying to sync one single track to my phone for about two hours with no luck. I have deleted and ...

  • Newbie
  • Plan Family/Premium Country Canada Device (iPhone 11 Pro Max, Macbook Pro late 2016) Operating System (i0S 15.1, Big Sur 11.4.)   My Question or Issue I have been trying to sync one si...
  • Jeremy
  • Spotify Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • 603 Views
  • 3 replies
  • 0 likes

Solved!! Audio glitches same places in the same songs on multiple platforms

Hi forum I experience audio glitches in the same place in the same song on multiple platforms - i tried iOs (latest) and windows 10 (latest). The glitches also occur in the webplayer (firefox windows 10 latest). I have no downloaded songs. I reinstal...

  • Casual Listener
  • Hi forum   I experience audio glitches in the same place in the same song on multiple platforms - i tried iOs (latest) and windows 10 (latest). The glitches also occur in the webplayer (firefo...
  • Hello_Kitty
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Superuser Contribution App not working

Plan - PremiumCountry - USA DeviceiPhone 11 Operating SystemiOS 15.1 My Question or IssueToday I have opened the Spotify app to find I am unable to do anything. I was initially able to join a play session with another person, but since then, I cannot...

  • Regular
  •   Plan - Premium Country - USA   Device iPhone 11   Operating System iOS 15.1   My Question or Issue Today I have opened the Spotify app to find I am unable to do ...
  • CarlosE
  • Moderator
  • 1105 Views
  • 8 replies
  • 3 likes
  • 1105 Views
  • 8 replies
  • 3 likes

Superuser Contribution Add playlist to queue bug

Plan PremiumDevice iPhone 12Operating System iOS 15 When I try to add a playlist to the now playing queue, I get a 'Playlist added to queue' message... but the playlist doesn't appear in the queue. If I add the same playlist a second time, then it ad...

  • Newbie
  • Plan Premium Device iPhone 12 Operating System iOS 15   When I try to add a playlist to the now playing queue, I get a 'Playlist added to queue' message... but the playlist do...
  • Kiril
  • Moderator
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Content not loading over cellular

PlanPremiumCountryAustraliaDeviceiPhone 13Operating SystemiOS 15 My Question or IssueContent won’t load when using a cellular connection.When I open the app the ‘connecting’ status appears at the bottom of the screen (and stays there) but the app nev...

  • Casual Listener
  •   Plan Premium Country Australia Device iPhone 13 Operating System iOS 15   My Question or Issue Content won’t load when using a cellular connection. When I open the app the ‘co...
  • ericlee2
  • Newbie
  • 15868 Views
  • 41 replies
  • 9 likes
  • 15868 Views
  • 41 replies
  • 9 likes

Superuser Contribution Unplayable playlists with cellular data

Won't play songs on my playlists while connected to data. They're greyed out. Data is working for everything else. Will work with WiFi.Deleted app, restarted phone, reset network settings, etc. I downloaded an updated version - the way I got it to pl...

  • Casual Listener
  • Won't play songs on my playlists while connected to data. They're greyed out. Data is working for everything else. Will work with WiFi. Deleted app, restarted phone, reset network settings, etc. &n...
  • Kiril
  • Moderator
  • 1276 Views
  • 5 replies
  • 0 likes
  • 1276 Views
  • 5 replies
  • 0 likes