Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14446 Views
  • 1 replies
  • 1 likes
  • 14446 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83542 Views
  • 125 replies
  • 33 likes
  • 83542 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19498 Views
  • 8 replies
  • 0 likes
  • 19498 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution HomePod out of sync (stereo) in iOS 14

PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...

  • Newbie
  • Plan Free/Premium Country  Thailand   Device Iphone 11 / HomePod 1st gen    Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83)   My Question or I...
  • Alex
  • Moderator
  • 1290 Views
  • 1 replies
  • 0 likes
  • HomePod
  • 1290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio books on one device music on a other?

Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each other. This function is great between my Iphone and my Apple ...

  • Visitor
  • Hi,   I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each o...
  • Jeremy
  • Spotify
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some Local Files Not Playing on Iphone 12 Pro

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my new phone many songs show up and are not grayed out but h...

  • Casual Listener
  • Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my ne...
  • Elena
  • Moderator
  • 1518 Views
  • 3 replies
  • 0 likes
  • 1518 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Reorder songs in playlist on iOS

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: I understand you can do this the desktop and android versions already...

7A4317F7-B490-4D99-A6D5-7ADAA80E8CED.png
  • Visitor
  • Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads.   Currently, when you click “edit” on a playlist, you can only rename it and remove songs:   ...
  • Mario
  • Spotify Legend
  • 1154 Views
  • 2 replies
  • 0 likes
  • iOS
    Playlists
  • 1154 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle By Default Sucks_WHY NO OPTION TO TURN OFF SHUFFLE INDEFINITELY

How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should have the option. I have been repeatedly looked up a...

  • Casual Listener
  • How many people have to complain that shuffle by default is an awful feature? OR, HOW HARD WOULD IT BE TO IMPLEMENT A SETTING WHERE YOU CAN TURN OFF SHUFFLE INDEFINITELY? It’s ridiculous. You should ...
  • Alex
  • Moderator
  • 421 Views
  • 2 replies
  • 2 likes
  • 421 Views
  • 2 replies
  • 2 likes

Spotify is not working when I'm on my phone

my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work

  • Visitor
  • my issue is every time I want to listen to Spotify and do something on my phone it cuts right off I already installed it and uninstalled it and it did not work  
  • Billy-J
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • question
  • 334 Views
  • 1 replies
  • 0 likes

Album Art is not showing on playlist tracks

PlanPremiumCountryUKDevice(iPhone 11 ProOperating System(iOS) My Question or IssueAlbum art does not show on local file created playlists when the tracks are playing even though the playlist does have an image

  • Music Fan
  • Plan Premium Country UK Device (iPhone 11 Pro Operating System (iOS)   My Question or Issue Album art does not show on local file created playlists when the tracks are playing even tho...
  • Billy-J
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • album art
    iOS
    local files
    Playlists
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify change automatically the songs

I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane

  • Visitor
  • I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...
  • Ivan
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Mixtapes are gone

I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app? Thanks a lot. Greetz Woogie

  • Regular
  • I have spotify premium and i play very often the personal mixtapes, but after the last update they are not in the spotify app anymore. Are the mixtapes removed from the app?   Thanks a lot. &...
  • Emilia_8
  • Community Legend
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

Superuser Contribution Se corta constantemente y se reproduce solo

Hace unas semanas, cuando estoy en Spotify se corta constantemente y además, las canciones se reproducen solas o se pasa a otra canción, pero siempre se corta. Tengo todo actualizado y ninguna otra aplicación me hace esto, no es problema de conexión....

  • Casual Listener
  • Hace unas semanas, cuando estoy en Spotify  se corta constantemente y además, las canciones se reproducen solas o se pasa a otra canción, pero siempre se corta. Tengo todo actualizado y ninguna ...
  • Alex
  • Moderator
  • 22411 Views
  • 12 replies
  • 4 likes
  • 22411 Views
  • 12 replies
  • 4 likes

Superuser Contribution Permanent overlay in watch series 3

PlanPremiumCountryGermanyDeviceiPhone 11, Apple Watch Series 3Operating SystemiOS 14.1, watchOS My Question or IssueI have an overlay asking me if I want to stream on my watch that doesn‘t go away. By pressing the screen I can actually operate the bu...

  • Visitor
  •   Plan Premium Country Germany Device iPhone 11, Apple Watch Series 3 Operating System iOS 14.1, watchOS    My Question or Issue I have an overlay asking me if I want to str...
  • Alex
  • Moderator
  • 535 Views
  • 2 replies
  • 1 likes
  • 535 Views
  • 2 replies
  • 1 likes

Spotify app keeps closing

PlanPremiumCountryU.S.ADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issueor two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening the app even though I had music going on it. It’s been happening to me for ...

  • Visitor
  • Plan Premium Country U.S.A Device iPhone 8 Operating System iOS 14.2   My Question or Issue or two and lately it’s been closing about every 15 - 20 minutes and I have to keep reopening...
  • Billy-J
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Spotify Free on Mobile

Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then switch to a new album altogether. Am I missing somet...

  • Casual Listener
  • Question about shuffle play. On the website it says you are able to play a specific album, artist, or playlist through shuffle play. When I click on a specific album, it will play one song and then s...
  • Billy-J
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Session - Listen on their own device option

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply to a different question, and one of the moderators s...

  • Casual Listener
  • My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply t...
  • ma_marquezini
  • Composer
  • 2644 Views
  • 5 replies
  • 0 likes
  • 2644 Views
  • 5 replies
  • 0 likes

Superuser Contribution Still using data?

Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; downloaded or not. Seeing as I don’t have infinite data to ...

  • Visitor
  • Hello! Operating on an iPhone XR with IOS 14, premium user. When cellular data is switched off (and I’ve made sure of it) Spotify still gives me the option and ability to listen to anything; download...
  • Jeremy
  • Spotify
  • 1096 Views
  • 7 replies
  • 0 likes
  • 1096 Views
  • 7 replies
  • 0 likes

No offline listening on Premium on iPhone

PlanPremiumCountryCzech RepublicDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI have Spotify Premium and although I'm not getting ads, the offline listening feature doesn't work on my phone. I can see the little icons next to the downloade...

  • Casual Listener
  • Plan Premium Country Czech Republic Device iPhone 6 Operating System iOS 12   My Question or Issue I have Spotify Premium and although I'm not getting ads, the offline listening featur...
  • Billy-J
  • Spotify Star
  • 424 Views
  • 3 replies
  • 0 likes
  • 424 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files songs from laptop aren't downloading on my Iphone

DeviceiPhone 11 Operating SystemiOS14.01 My Question or IssueRecently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music to my Spotify from my computer's local files but on my iPhone, the songs...

  • Newbie
  • Device iPhone 11  Operating System iOS14.01   My Question or Issue Recently I have downloaded mp3 music from youtube to add to Spotify because of their unavailability. I add the music...
  • Ver
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Layout and Some Problems

Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it. I must have gotten an update or something on Spotify, because before I knew it, the whole layout had changed. (See pic) Maybe it’s a com...

D75FB3EF-7509-400D-AFAB-D1AB0640BFED.jpeg
  • Newbie
  •   Hey, I’ve had this problem for about a month or two now, but I figured now would be a good time to talk about it.    I must have gotten an update or something on Spotify, because ...
  • Jeremy
  • Spotify
  • 736 Views
  • 4 replies
  • 1 likes
  • 736 Views
  • 4 replies
  • 1 likes

Superuser Contribution Bug, test or new design? Play menu on iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 14.1 My Question or IssueI have a New play menu design witch looks really bad. No one of my friends have it. Is it a bug, test or a new design that is rolling out?

  • Visitor
  •   Plan Premium Country Sweden Device iPhone X Operating System iOS 14.1   My Question or Issue I have a New play menu  design witch looks really bad. No one of my friends ha...
  • Mihail
  • Spotify Legend
  • 1654 Views
  • 7 replies
  • 0 likes
  • 1654 Views
  • 7 replies
  • 0 likes

Superuser Contribution Resuming Playback via bluetooth

PlanPremiumCountryU.KDeviceiPhone XSOperating Systemios14 My Question or Issue When I used to get in to my car my phone would connect to bluetooth and automatically resume Spotify playback. Since the IOS14 update now when I get in to the car the phon...

  • Casual Listener
  •   Plan Premium Country U.K Device iPhone XS Operating System ios14   My Question or Issue   When I used to get in to my car my phone would connect to bluetooth and automati...
  • Mihail
  • Spotify Legend
  • 1351 Views
  • 3 replies
  • 0 likes
  • playback
  • 1351 Views
  • 3 replies
  • 0 likes