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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35910 Views

40 replies

10 likes

  • 35910 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101195 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298120 Views

61 replies

16 likes

  • 298120 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125432 Views

19 replies

38 likes

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music doesn’t play when connected to bluetooth deceive

Whether i’m connected to my car or my AirPods my music will be playing and suddenly stop. It says it’s still playing the progress bar of the song does not move. I haven’t noticed if it does this when i’m just listening through speakers, but if i’m co...

Newbie

Whether i’m connected to my car or my AirPods my music will be playing and suddenly stop. It says it’s still playing the progress bar of the song does not move. I haven’t noticed if it does this when...

412 Views

0 replies

0 likes

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Why is enhance suddenly picking songs in a different language?

Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It only seems to be doing this on 1 playlist. I got it to...

Newbie

Today when listening to an old playlist with enhance on, it was picking Mexican music for the "enhanced" songs. The playlist is mostly US pop songs with a few country and older songs mixed in. It onl...

460 Views

0 replies

0 likes

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Superuser Contribution [ALL Platforms] Again no volume control cross-device phone to phone

PlanPremiumCountry Device(iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines)Operating System(iOS 15.4, Android, Windows 10,etc.) Again we've lost [Spotify Connect] remote volume control between phone to phone...

Music Fan

Plan Premium Country   Device (iPhone 8,11,12, Samsung Galaxy s9, Macbook Pro late 2016, MacBook Air M1,, windows machines) Operating System (iOS 15.4, Android, Windows 10,etc.)   ...

Jeremy

Spotify Legend

1041 Views

5 replies

1 likes

  • 1041 Views
  • 5 replies
  • 1 likes

Superuser Contribution Musics stops after 5 seconds

PremiumCanadaiPhone X My Question or Issue:When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minutes before trying again. Even when I’m connected on a Bluetooth device I ...

Visitor

Premium Canada iPhone X    My Question or Issue: When i start my musics, it will play for 5 seconds and then drastically stop. I tried to change the song but I need to wait a few minut...

Davis134

Newbie

2060 Views

2 replies

0 likes

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  • 0 likes

Solved!!Superuser Contribution iPhone local file downloads fail

PlanPremiumCountryUSDeviceiPhone 12Operating SystemiOS 15.3.1 My Question or IssueI cannot download my local files to my phone. I have walked through the basics given in other forums. I have even done a clean uninstall on my iPhone. In the playlist i...

Casual Listener

  Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1   My Question or Issue I cannot download my local files to my phone. I have walked through the basics given...

Vasil

Moderator

2421 Views

6 replies

0 likes

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  • 0 likes

Sound quality

PlanPremiumCountryIndia Device(Samsung Galaxy S10)Operating System(Android) My Question or IssueI have a premium subscription, i set all my settings at high, but inspit of that when i listen the similar song on Apple music i found, Apple music provid...

Visitor

  Plan Premium Country India   Device (Samsung Galaxy S10) Operating System (Android)   My Question or Issue I have a premium subscription, i set all my settings at high, b...

Amay

Spotify Star

556 Views

1 replies

0 likes

Sound Quality
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Solved!! JRE Podcast player on iOS repeatedly restarting episode when you leave app

PlanFreeCountryUnited StatesDeviceiPhone 11 Pro MaxOperating SystemiOS 14.8.1 (happens for a good friend of mine on iOS 15) My Question or Issuehttps://vimeo.com/698781327See above online video for example.Whenever you move the Spotify application to...

Casual Listener

  Plan Free Country United States Device iPhone 11 Pro Max Operating System iOS 14.8.1 (happens for a good friend of mine on iOS 15)   My Question or Issue https://vimeo.com/6987...

jimmyboy789

Casual Listener

1813 Views

3 replies

0 likes

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Superuser Contribution Group session drops when switching to airplay

When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remain in sync

Casual Listener

When listening as a participant in a group session and switching from a spotify connect (or listening on phone) to an airplay device my spotify leaves the group session and I have to re-join to remai...

Kiril

Moderator

523 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [iOS][Connect] Please fix airplay video streaming on Roku

There are several issues when playing a video podcast via airplay to a Roku device.First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure that wasn’t the issue. I’m running at 625 Mbps, so it...

Visitor

There are several issues when playing a video podcast via airplay to a Roku device. First, the video quality is terrible (maybe 480 at best) and also laggy. I checked my internet speed to make sure ...

OscarDC

Moderator

542 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Local Files Sync Issue

PlanPremiumCountryUnited StatesDevice(iPhone 7) My Question or IssueI recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. My computer runs them perfectly fine, and other certain local file songs ...

Newbie

Plan Premium Country United States Device (iPhone 7)   My Question or Issue I recently added a few new local file downloaded songs, yet some of the songs dont arent playable on mobile. M...

Kiril

Moderator

457 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Impossibilitado de download

sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei este mês, já tentei de tudo e nada ainda de resultado...

Visitor

sou Assinante premium, tenho mais de 1200 músicas, minha música baixavam automático assim que eu as curtia, porém de um dia para o outro, minhas músicas desinstalaram, e não baixam mais, já paguei es...

Kiril

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

How can I play Spotify on an iPhone 5c?

PlanPremiumCountryUnited StatesDeviceiPhone 5cOperating SystemiOS 10 I have an older (5c) iPhone that I'm using just as a music player. I can't put the Spotify app on it, because it requires iOS 12+. How can I do this? I can't believe that none of th...

Visitor

Plan Premium Country United States Device iPhone 5c Operating System iOS 10   I have an older (5c) iPhone that I'm using just as a music player.  I can't put the Spotify app on it,...

Billy-J

Spotify Star

11742 Views

3 replies

1 likes

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  • 3 replies
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Solved!!Superuser Contribution Lyrics not showing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryRomaniaDevice(iPhone 12Operating System(iOS 15.3) My Question or IssueThe lyrics are not showing on my iOS device....

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Romania Device (iPhone 12 Operating System (iOS 15...

Eni

Moderator

2367 Views

5 replies

0 likes

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  • 5 replies
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blends not working

planpremiumcountryunited statesdeviceiphone 13 minioperating systemios 15.41 my question or issueafter trying to leave a friends blend, the spotify app completely deleted all blends from my "made for you." from then on, every time i try to join a ble...

Visitor

plan premium country united states device iphone 13 mini operating system ios 15.41   my question or issue after trying to leave a friends blend, the spotify app completely deleted all...

399 Views

0 replies

0 likes

  • 399 Views
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Superuser Contribution Error on different tabs with premium accounts

PlanPremiumCountrySpainDeviceiPhone 4SOperating SystemiOS 9.3.6Spotify Version8.4.62.490 I've been using a free account for a long time in my iPhone 4S without any problem. Recently I've created a new premium account and I'm having several issues. I'...

Casual Listener

Plan Premium Country Spain Device iPhone 4S Operating System iOS 9.3.6 Spotify Version 8.4.62.490   I've been using a free account for a long time in my iPhone 4S without any pro...

CentroCoras

Casual Listener

719 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Car playlist bug

PlanPremiumCountryUkraine DeviceIphone 11Operating SystemIOS11VehicleBMW 3 Series 2014 NBT systemMy Question or IssueHey guys. I updated the application. Before the update on my car was only forward and backward arrows, now I see the list of the all ...

Regular

Plan Premium Country Ukraine   Device Iphone 11 Operating System IOS11 Vehicle BMW 3 Series 2014 NBT system My Question or Issue Hey guys. I updated the application. Before the u...

Vitalii2424

Regular

773 Views

2 replies

0 likes

bug
Car
Play
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Superuser Contribution automatically make new playlists private

hey is there a way to make new playlists automatically private? i already used the desktop app to make sure the "make new playlists public" setting under social is turned off and still every time i make a playlist its public. its just annoying having...

Gig Goer

hey is there a way to make new playlists automatically private? i already used the desktop app to make sure the "make new playlists public" setting under social is turned off and still every time i m...

Alex

Spotify Legend

7979 Views

7 replies

1 likes

Desktop (Mac)
iOS
Playlists
Premium
Privacy
Private playlist
settings
Social
  • 7979 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify offline without WLAN

PlanPremiumCountryGermanyDeviceiPhone 12 Pro MaxOperating SystemiOS 15.4 My Question or Issue"Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data is turned on and works well in browser. Installing Spotify new doesn't help.

Newbie

Plan Premium Country Germany Device iPhone 12 Pro Max Operating System iOS 15.4   My Question or Issue "Spotify is offline" is desplayed every time I turn off my WLAN. My mobile data i...

OscarDC

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezing regularly when on Bluetooth headphones

I have Spotify premium and I’m in the UK and am using an iPhone XS It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or riding my bike, it freezes regularly where I have to press t...

Newbie

I have Spotify premium and I’m in the UK and am using an iPhone XS   It seems that every time I am using my Bluetooth headphones to listen to Spotify while I am moving, such as out walking or ...

Mario

Spotify Legend

1107 Views

2 replies

0 likes

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Superuser Contribution Song Sorting / Order Management

It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to delete the ones that stand in between the ones you wa...

Casual Listener

It would be a great addition to have the ability to change the order of the songs in a created playlist in a drag-and-drop sort of manner. The only current way to reorder songs in a playlist is to de...

Pacocha8

Regular

746 Views

2 replies

1 likes

iOS
Playlists
  • 746 Views
  • 2 replies
  • 1 likes