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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

212 Views

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279611 Views

58 replies

14 likes

  • 279611 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178880 Views

510 replies

110 likes

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  • 110 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

119009 Views

19 replies

38 likes

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Superuser Contribution iPhone13/local files

As far as I can tell there’s no way to select the source folder for local files on the new iPhone13.I’ve selected to show local files in my settings but unlike the Mac and the Airbook, you don’t seem to get the choice of which folders to use on the i...

Regular

As far as I can tell there’s no way to select the source folder for local files on the new iPhone13. I’ve selected to show local files in my settings but unlike the Mac and the Airbook, you don’t se...

OscarDC

Moderator

801 Views

3 replies

0 likes

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Superuser Contribution iOS Radio Disappeared

Hello, since the new update i cannot start a radio with unlimited titels... on my pc the playlist radio is there, but on my iphone I cannot start or see the playlist radio. That sucks a litte bit, because when I am driving, I take one titel and will ...

Casual Listener

Hello,   since the new update i cannot start a radio with unlimited titels... on my pc the playlist radio is there, but on my iphone I cannot start or see the playlist radio.   That suc...

Vasil

Moderator

908 Views

2 replies

0 likes

App & Features
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Superuser Contribution Unable To Listen To Local Files From PC To iPhone

PlanPremiumCountryUSADeviceiPhone 8 & Dell LaptopOperating System IOS 15.3 & Windows 11 My Question or IssueI've been trying to add Local Files to my Spotify on my iPhone so I can listen to a few songs that aren't on Spotify, but no matter how much I...

Casual Listener

Plan Premium Country USA Device iPhone 8 & Dell Laptop Operating System  IOS 15.3 & Windows 11   My Question or Issue I've been trying to add Local Files to my Spotify on ...

Vasil

Moderator

916 Views

3 replies

0 likes

iphone
local files
PC
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Superuser Contribution Shuffle disables when connecting to Ford SYNC

PlanPremiumCountryUnited StatesDeviceiPhone SE 2nd gen (Also happened on iPhone 7S)Operating SystemiOS 15.2 My Question or IssueI do delivery gig work, so my car is being shut off frequently (2016 Ford Fusion) and every time my phone connects to car ...

Newbie

  Plan Premium Country United States Device iPhone SE 2nd gen (Also happened on iPhone 7S) Operating System iOS 15.2   My Question or Issue I do delivery gig work, so my car is b...

Yordan

Moderator

1176 Views

1 replies

1 likes

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Solved!!Superuser Contribution Apple desktop app has NEVER WORKED

Premium Plan, USA. Macbook Pro 2019 running OS Mojave 10.14.6. The Spotify desktop app on my computer has NEVER worked. It was not working on my first computer, which was an older Macbook Pro. I then subscribed to Premium in case that was the issue. ...

Regular

Premium Plan, USA. Macbook Pro 2019 running OS Mojave 10.14.6.   The Spotify desktop app on my computer has NEVER worked. It was not working on my first computer, which was an older Macbook Pr...

Yordan

Moderator

991 Views

3 replies

0 likes

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Superuser Contribution Random Music Playing

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating SystemiOS 12.3.2 My Question or IssueWhen listening to any playlist or song, every few songs mid song the song will switch to a random song in no playlist or library on my account.

Newbie

Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 12.3.2   My Question or Issue When listening to any playlist or song, every few songs mid song the song will switch t...

OscarDC

Moderator

1892 Views

5 replies

2 likes

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Superuser Contribution [iOS][Playlists] editing playlists

i’ve been having issues with my spotify, more specifically editing/viewing my spotify playlists, and was directed here after having help from customer service. i cant, and haven’t been able to , see which songs i have in any playlist, whether it be m...

Visitor

i’ve been having issues with my spotify, more specifically editing/viewing my spotify playlists, and was directed here after having help from customer service. i cant, and haven’t been able to , see ...

Novy

Moderator

494 Views

1 replies

0 likes

iOS
Playlists
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Superuser Contribution Optimera/Enhance

Sorry for writing in swedish…I appen på iPhone finns funktionen ”optimera” en spellista.Jag uppdaterade just appen i MacOS men där finns inte funktionen. Är den bara utvecklad för appen i telefonen?

Newbie

Sorry for writing in swedish… I appen på iPhone finns funktionen ”optimera” en spellista. Jag uppdaterade just appen i MacOS men där finns inte funktionen. Är den bara utvecklad för appen i telefon...

Yordan

Moderator

1952 Views

1 replies

0 likes

App & Features
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Superuser Contribution Podcasts won't play in playlist

PlanStudent PremiumCountryUnited StatesDeviceiPhone 13Operating SystemiOS 15.3.1 My Question or IssueI put podcasts that help me sleep in a playlist together. I have never had an issue, but recently they're either not been playing when I press the gr...

Casual Listener

Plan Student Premium Country United States Device iPhone 13 Operating System iOS 15.3.1   My Question or Issue I put podcasts that help me sleep in a playlist together. I have never ha...

Alex

Spotify Legend

689 Views

1 replies

0 likes

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Superuser Contribution Spotify search not working on iPod?

Hi! I’ve been using my iPod touch 7th gen for Spotify for a little while now but I noticed the search doesn’t work. Anytime I try to search up a song an listen to it from there I get a pop telling me that it can’t open the link on the device. This ha...

Newbie

Hi! I’ve been using my iPod touch 7th gen for Spotify for a little while now but I noticed the search doesn’t work. Anytime I try to search up a song an listen to it from there I get a pop telling me...

Eni

Moderator

707 Views

1 replies

0 likes

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Superuser Contribution Spotify continues to pause self across all platforms

Plan: PremiumCountry: USA DevicesiPhone XR, MacBook Pro 2017, MacBook Pro 2018, Chrome, Safari Operating SystemsiOS 15.1 (iphone) 11.6.1 (macbook pro 2017), 11.4 (macbook pro 2018) My Question or IssueFor the past two years or so Spotify - across all...

Casual Listener

Plan: Premium Country: USA   Devices iPhone XR, MacBook Pro 2017, MacBook Pro 2018, Chrome, Safari   Operating Systems iOS 15.1 (iphone) 11.6.1 (macbook pro 2017), 11.4 (macbook...

User0322

Casual Listener

2272 Views

4 replies

1 likes

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  • 4 replies
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Shuffle resets when you switch devices mid-stream

Wasn't exactly sure where to post this, since it affects ALL devices. I currently use iMac, iPhone, and Sonos. When I'm playing a playlist in Shuffle mode and switch from my iMac to another device mid-stream, the shuffle order resets and it starts pl...

Newbie

Wasn't exactly sure where to post this, since it affects ALL devices. I currently use iMac, iPhone, and Sonos. When I'm playing a playlist in Shuffle mode and switch from my iMac to another device mi...

unclnis

Music Fan

2090 Views

2 replies

11 likes

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Superuser Contribution Songs only playing for 2 seconds

PlanFree/PremiumCountry DeviceiPhone 11 plus Operating SystemiOS 15.3 My Question or IssueMy issue is that I can play one song if I restart the app but when it goes onto the next song is only plays 2 seconds until I restart the app again. I have trie...

Newbie

Plan Free/Premium Country   Device iPhone 11 plus  Operating System iOS 15.3       My Question or Issue My issue is that I can play one song if I restart the app ...

Yordan

Moderator

558 Views

1 replies

0 likes

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“add more” option

spotify won’t let me use the “add more” for any playlist. i don’t know how i’m supposed to edit my playlists without this option. is there any way i can fix it?

Newbie

spotify won’t let me use the “add more” for any playlist. i don’t know how i’m supposed to edit my playlists without this option. is there any way i can fix it?

AdamDamon

Community Legend

735 Views

1 replies

0 likes

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Superuser Contribution [iOS][Your Library] Blends playlists disappeared

Since past few days all my blend playlists have disappeared (Shared screenshot). The only way to access any new blend playlist is through the link which i share.My friends who I have created the blend with can see the playlist is Made for you section...

Visitor

Since past few days all my blend playlists have disappeared (Shared screenshot).  The only way to access any new blend playlist is through the link which i share.My friends who I have created t...

Eni

Moderator

795 Views

1 replies

0 likes

iOS
Your Library
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"Ghost" (deleted) songs still showing up when using Spotify on Apple CarPlay

PlanFamily PremiumCountryCanadaDeviceiPhone 8 PlusOperating SystemiOS 12.3.2 My Question or IssueRecently a few songs that I liked was removed from Spotify for some reasons. I first continued to saw them into my "Liked Song" playlist while they were ...

Music Fan

Plan Family Premium Country Canada Device iPhone 8 Plus Operating System iOS 12.3.2   My Question or Issue Recently a few songs that I liked was removed from Spotify for some reasons. ...

DaniPitu

Newbie

1542 Views

1 replies

0 likes

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Superuser Contribution [iOS][Playlists] Queue playlists

For long road trips when it’s harder to switch between playlists, it would be great if you could queue an entire playlist instead of just songs. That way once all the songs in a playlist have been used, it would switch playlists automatically.

Visitor

For long road trips when it’s harder to switch between playlists, it would be great if you could queue an entire playlist instead of just songs. That way once all the songs in a playlist have been us...

Novy

Moderator

521 Views

1 replies

0 likes

iOS
Playlists
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Superuser Contribution [iOS][Playlists] And more button doesn’t work

The And More button when you click on a album, playlist, and your very own created playlist doesn’t work. (IPHONE) (Not Premium) It used to work and when clicked on, it would bring up all the songs in the album/playlist. This feature should be fixed/...

Newbie

The And More button when you click on a album, playlist, and your very own created playlist doesn’t work.   (IPHONE) (Not Premium)  It used to work and when clicked on, it would bring up ...

Novy

Moderator

756 Views

1 replies

1 likes

  • 756 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hidden Queue Notifications

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14-15 My Question or IssueNot sure if this is intentional or not but ever since the Spotify update a while ago that that changed the way the notification for successfully queuing a song looks to ...

Newbie

Plan Premium Country USA Device iPhone X Operating System iOS 14-15   My Question or Issue Not sure if this is intentional or not but ever since the Spotify update a while ago that tha...

Kiril

Moderator

741 Views

1 replies

0 likes

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Superuser Contribution Blends not working

PlanPremiumCountryus Device(iPhone xr)Operating System(iOS 15.2) My Question or IssueBlends won’t work it completely freezes the app when i go to open them or open a link the blends it works fine on my console but not spotify on my phone. I tried uni...

Regular

Plan Premium Country us  Device (iPhone xr) Operating System (iOS 15.2)   My Question or Issue Blends won’t work it completely freezes the app when i go to open them or open a lin...

Ver

Spotify Legend

3984 Views

20 replies

0 likes

  • 3984 Views
  • 20 replies
  • 0 likes