Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30221 Views
  • 13 replies
  • 35 likes
  • 30221 Views
  • 13 replies
  • 35 likes

Superuser Contribution Accessibility - New Text Resizing options for iOS

Hey folks, Writing since we'd like to share an accessibility update with everyone We have started implementing support to larger text sizes in iOS devices. You can now enable 5 extra text sizes under the iOS Accessibility Settings by going to Setting...

text accessibility iOS.png
  • Spotify Legend
  • Hey folks,   Writing since we'd like to share an accessibility update with everyone 🙂   We have started implementing support to larger text sizes in iOS devices. You can now e...
  • Alex
  • Spotify Legend
  • 8006 Views
  • 7 replies
  • 8 likes
  • accessibility
    iOS
  • 8006 Views
  • 7 replies
  • 8 likes

Superuser Contribution "Recently played" feature glitching

PlanPremiumCountryUnited StatesDeviceiPhone 11, Macbook proOperating SystemiOS 14, Big Sur My Question or IssueSo I've already emailed spotify support about this but I think I figured out more info so I figured I'd post here in case anyone else has e...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 11, Macbook pro Operating System iOS 14, Big Sur   My Question or Issue So I've already emailed spotify support about this but I think ...
  • AeroZ
  • Composer
  • 1408 Views
  • 8 replies
  • 0 likes
  • 1408 Views
  • 8 replies
  • 0 likes

Superuser Contribution Local Files onto IPhone

PremiumUnited States iPhone 11/MaciOS 14.4.2 I am having troubles downloading my local files from my Mac to my iPhone. I’ve tried to follow all the steps to the best of my ability but haven’t been able to succeed. As of now I have the songs on my Mac...

  • Visitor
  • Premium United States   iPhone 11/Mac iOS 14.4.2   I am having troubles downloading my local files from my Mac to my iPhone. I’ve tried to follow all the steps to the best of my abili...
  • Alex
  • Spotify Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not playing in any device.

PlanPremiumCountryPakistanDevice(iPhone SE20, Windows, Android TV)Operating SystemLatest OS My Question or IssueCan’t seem to open any podcasts on any device. “Spotify can’t open this link on this type of device”. Seems like an account for software i...

  • Visitor
  • Plan Premium Country Pakistan Device (iPhone SE20, Windows, Android TV) Operating System Latest OS   My Question or Issue Can’t seem to open any podcasts on any device. “Spotify can’t ...
  • Ver
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pausing Issues

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve been having issues with songs randomly pausing. When I go to the app, it reloads and the...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve be...
  • Alex
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weird recommendations for podcast that I have never listened to.

PlanPremiumCountryUSADevice(iPhone Xs) My Question or Issue: Hi I actually quite like the redesign but am having a weird issue with recommendations. For some reason I have a huge section of my Home tab taken up for a podcast that I never have heard o...

  • Newbie
  •   Plan Premium Country USA Device (iPhone Xs)     My Question or Issue:   Hi I actually quite like the redesign but am having a weird issue with recommendations. For so...
  • Novy
  • Moderator
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution In am The only one with a Spotify that skips on Sonos-just me

Plan=PremiumCountry=United States I share a space with other teachers and we all use spotify on sonos....about a month ago now, I am the only person out the 6 that her spotify skips songs while using spotify and sonos. I get errors readings that say ...

  • Casual Listener
  • Plan=Premium Country=United States   I share a space with other teachers and we all use spotify on sonos....about a month ago now, I am the only person out the 6 that her spotify skips songs ...
  • Novy
  • Moderator
  • 2484 Views
  • 6 replies
  • 1 likes
  • 2484 Views
  • 6 replies
  • 1 likes

Superuser Contribution Shuffle on a playlist or album goes outside of it.

PlanPremiumCountryItalyDeviceiPhone 11 ProOperating SystemiOS 14.4.2Application Version8.6.26.1174 My Question or IssueWhen I tap the shuffle button as always in the top right of a playlist or an album, the first song is from there but the next one i...

  • Visitor
  • Plan Premium Country Italy Device iPhone 11 Pro Operating System iOS 14.4.2 Application Version 8.6.26.1174   My Question or Issue When I tap the shuffle button as always in the top ...
  • Jeremy
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

[iOS][Other] Local files will not sync on iphone 8

premium subscriberiphone 8 iOS 14.5.1Windows 10 PC 19041.985Music files are mp3 formatDid a clean reinstall on both devices. (PC and iPhone)Yes both devices are on the same WiFi. Yes I shut down both the PC and iPhone, at the same time, waited 5 minu...

  • Visitor
  • premium subscriber iphone 8 iOS 14.5.1 Windows 10 PC 19041.985 Music files are mp3 format Did a clean reinstall on both devices. (PC and iPhone) Yes both devices are on the same WiFi.  Yes...
  • 160 Views
  • 0 replies
  • 1 likes
  • iOS
    Other
  • 160 Views
  • 0 replies
  • 1 likes

Superuser Contribution This is the reason why people switch to Apple Music

I've been using Spotify since 2013 (eversince it was available in my country) and I'm really enjoying it. But after I bought my first iphone ever, i now see why so many folks are leaving spotify for apple music.Its not cause Apple Music has a better ...

  • Casual Listener
  • I've been using Spotify since 2013 (eversince it was available in my country) and I'm really enjoying it. But after I bought my first iphone ever, i now see why so many folks are leaving spotify for ...
  • MattSuda
  • Spotify Star
  • 2454 Views
  • 4 replies
  • 3 likes
  • Feedback
  • 2454 Views
  • 4 replies
  • 3 likes

Apple Watch not showing under playback devices

PlanFree/Premium: PremiumCountry U.S Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Apple Watch Series 5, non cellular, WiFi version Operating System Watch OS 7.5(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t see my Ap...

  • Regular
  • Plan Free/Premium: Premium Country U.S   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Apple Watch Series 5, non cellular, WiFi version  Operating System Watch OS 7.5 (i...
  • MattSuda
  • Spotify Star
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

Solved!! 1 year passed, where is offline functionality Apple Watch?

Apparently Spotify has been developing offline functionality for more than a year now, even though some solo dude on Reddit managed to do it by himself 3 years ago. My question: what's the ETA on this "development", and what have you guys been doing ...

437DDAB5-6522-41D7-8FAE-46E2131AF2C5.png
  • Newbie
  • Apparently Spotify has been developing offline functionality for more than a year now, even though some solo dude on Reddit managed to do it by himself 3 years ago.   My question: what's the E...
  • MattSuda
  • Spotify Star
  • 857 Views
  • 1 replies
  • 4 likes
  • 857 Views
  • 1 replies
  • 4 likes

An explanation is due on streaming and/or offline play for the Apple Watch

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. Whilst Spotify is a superior service on native apps, I t...

  • Casual Listener
  • I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. &nbs...
  • MattSuda
  • Spotify Star
  • 820 Views
  • 4 replies
  • 6 likes
  • iOS
  • 820 Views
  • 4 replies
  • 6 likes

Spotify for Apple Watch 3??

I'm very upset because I just bought an Apple Watch thinking that I could listen to my Spotify Premium account. I soon found out that Spotify has failed to create an app for the Apple Watch. Does anyone have information on whether Spotify is going to...

  • Newbie
  • I'm very upset because I just bought an Apple Watch thinking that I could listen to my Spotify Premium account. I soon found out that Spotify has failed to create an app for the Apple Watch.   ...
  • MattSuda
  • Spotify Star
  • 6527 Views
  • 3 replies
  • 3 likes
  • 6527 Views
  • 3 replies
  • 3 likes

Solved!! Upload songs to Apple Watch?

Hello Spofity Community, I recently purchase a Apple Watch 4 and I would like to upload songs from spotify to it so that I can go workout and listen music on it (via AirPod) without my iPhone. Is this possible with Spotify? Is so, how to upload songs...

  • Newbie
  • Hello Spofity Community,   I recently purchase a Apple Watch 4 and I would like to upload songs from spotify to it so that I can go workout and listen music on it (via AirPod) without my iPhon...
  • MattSuda
  • Spotify Star
  • 4827 Views
  • 2 replies
  • 3 likes
  • 4827 Views
  • 2 replies
  • 3 likes

Apple Watch help

PlanPremium family CountryUk DeviceiPhone X, Apple Watch Series 4 with Bluetooth, WIFI, Cellular connections Im asking this question before I cancel and move to Apple Music. im joining a gym and I want to play my Spotify playlists through my Apple Wa...

  • Newbie
  •   Plan Premium family  Country Uk   Device iPhone X, Apple Watch Series 4 with Bluetooth, WIFI, Cellular connections   Im asking this question before I cancel and move to...
  • MattSuda
  • Spotify Star
  • 659 Views
  • 1 replies
  • 3 likes
  • 659 Views
  • 1 replies
  • 3 likes

Apple Watch App

Hello Staff & Users I have been a subscriber for years, I really like Spotify! Can customer service or users who really know the true answer explain to me why Spotify hasnt made an app to use on the Apple watch. Apple finally delivers a watch that ca...

  • Casual Listener
  • Hello Staff & Users   I have been a subscriber for years, I really like Spotify! Can customer service or users who really know the true answer explain to me why Spotify hasnt made an ...
  • MattSuda
  • Spotify Star
  • 868 Views
  • 2 replies
  • 5 likes
  • Apple Watch
    application
  • 868 Views
  • 2 replies
  • 5 likes

Solved!! [IOS] Offline streaming on Apple Watch

I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?

  • Newbie
  • I don’t understand why this isn’t an option yet, I want to be able to run without having to carry my phone. Why isn’t this an option?
  • MattSuda
  • Spotify Star
  • 2253 Views
  • 3 replies
  • 7 likes
  • 2253 Views
  • 3 replies
  • 7 likes

Solved!! Offline on Apple Whatch

Is Spotify going to release an update with support for offline listening on the Apple Watch?I’m not gonna pay for two music services anymore, but spotify in my opinion is definitively better than Apple Music, and it’s unacceptable they still didn’t i...

  • Casual Listener
  • Is Spotify going to release an update with support for offline listening on the Apple Watch? I’m not gonna pay for two music services anymore, but spotify in my opinion is definitively better than A...
  • MattSuda
  • Spotify Star
  • 5210 Views
  • 5 replies
  • 22 likes
  • 5210 Views
  • 5 replies
  • 22 likes