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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35551 Views

40 replies

10 likes

  • 35551 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100678 Views

115 replies

12 likes

Other
  • 100678 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1230 Views

0 replies

0 likes

iOS
  • 1230 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297831 Views

61 replies

16 likes

  • 297831 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125313 Views

19 replies

38 likes

  • 125313 Views
  • 19 replies
  • 38 likes

Superuser Contribution How do I change the volume for Spotify only

PlanFreeCountryAustraliaDeviceiPhone SEOperating SystemiOS 15 My Question or IssueHow do I change the volume for Spotify only? On PC I can easily do it by using the slider on the bottom right but I can't find that slider on mobile, nor any other meth...

Regular

Plan Free Country Australia Device iPhone SE Operating System iOS 15   My Question or Issue How do I change the volume for Spotify only? On PC I can easily do it by using the slider on...

Yordan

Moderator

10560 Views

1 replies

0 likes

  • 10560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs suddenly stop playing on iPhone only.

PlanPremiumCountryUSDeviceiPhone 12 Pro MaxOperating SystemiOS 15.3.1My Question or IssueMy downloaded songs will play for maybe 5-10 seconds on my phone then the sound will suddenly cut out. (the music shows that it is still playing but I hear nothi...

Newbie

  Plan Premium Country US Device iPhone 12 Pro Max Operating System iOS 15.3.1 My Question or Issue My downloaded songs will play for maybe 5-10 seconds on my phone then the sound will...

Ver

Spotify Legend

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

Spotify Connect stops streaming when opening IOS app

Hi, this issue is related to having an Amazon Echo Dot on your network connected to the same Spotify account as you are using on your iphone. Scenario: Open Spotify App, start playing on your iPhone, switch to Spotify Connect supported device (not th...

Casual Listener

Hi, this issue is related to having an Amazon Echo Dot on your network connected to the same Spotify account as you are using on your iphone.   Scenario:   Open Spotify App, start playi...

gstos

Visitor

3492 Views

7 replies

0 likes

Amazon
Connect
Echo
  • 3492 Views
  • 7 replies
  • 0 likes

Superuser Contribution My Spotify Lyrics Still Don’t Work

My Spotify lyrics are still yet to work as of April 2nd 2022. My phone is a iphone 13 on the latest update along with my Spotify on version 8.7.18Everyone I know has lyrics why am I still yet to have mine?

Newbie

My Spotify lyrics are still yet to work as of April 2nd 2022.  My phone is a iphone 13 on the latest update along with my Spotify on version 8.7.18 Everyone I know has lyrics why am I still ye...

Alex

Spotify Legend

448 Views

1 replies

0 likes

App & Features
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing app icon

Spotify is installed on my iPhone 13 but the icon is now gone from home screen (where it used to be). How do I get it back? Without the icon, I don't know how to uninstall and reinstall the app. Thanks for any advice.

Visitor

Spotify is installed on my iPhone 13 but the icon is now gone from home screen (where it used to be).  How do I get it back?  Without the icon, I don't know how to uninstall and reinstall t...

Alex

Spotify Legend

7772 Views

1 replies

0 likes

App & Features
  • 7772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rearrange Playlist - iPhone

Is there any way of manually rearranging your playlists on a mobile device, similar to the way you can on the desktop version? It's a little frustrating that I can't have the same order as I do on my desktop.

Roadie

Is there any way of manually rearranging your playlists on a mobile device, similar to the way you can on the desktop version?   It's a little frustrating that I can't have the same order as I...

Pacocha8

Regular

1012 Views

3 replies

0 likes

  • 1012 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently played songs not appearing on history

I came across a song that I like and so I was going to press like but since the buttons for liking and disliking a song in radio are flipped, I accidentally pressed that I didn't want to hear it. So I'm trying to get into my history to find the song ...

Casual Listener

I came across a song that I like and so I was going to press like but since the buttons for liking and disliking a song in radio are flipped, I accidentally pressed that I didn't want to hear it. So ...

OscarDC

Moderator

1382 Views

3 replies

0 likes

  • 1382 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics not working in my account

PlanPremiunCountryPhilippinesDeviceIphone 11 ProOperating SystemiOS 13.7 The lyrics funtion does not appear in my account, but in other accounts of my family plan it does. I have logged with my account on the other phones and the lyrics do not appear...

Casual Listener

Plan Premiun Country Philippines Device Iphone 11 Pro Operating System iOS 13.7   The lyrics funtion does not appear in my account, but in other accounts of my family plan it does. I ha...

ThiagoHaos

Newbie

1992 Views

11 replies

5 likes

  • 1992 Views
  • 11 replies
  • 5 likes

Superuser Contribution Lost all downloaded songs

I have gone on holiday to a remote location for 8 days of relaxing. Cell reception is non-existent other than 1, maybe 2 bars right at the end of the jetty. I’m on day 2 and have been listening to my large library of downloaded songs across a few dif...

Newbie

I have gone on holiday to a remote location for 8 days of relaxing. Cell reception is non-existent other than 1, maybe 2 bars right at the end of the jetty. I’m on day 2 and have been listening to my...

OscarDC

Moderator

7900 Views

3 replies

3 likes

  • 7900 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify Connect only sees devices that have the app open

PlanPremiumCountryBEDeviceIphone, Desktop, Laptop, Denon HEOSOperating SystemiOS, Windows 11 My Question or IssueSpotify Connect can now apparently only see devices that have the app open. I've tried it on my phone, desktop and laptop. They can all s...

Casual Listener

Plan Premium Country BE Device Iphone, Desktop, Laptop, Denon HEOS Operating System iOS, Windows 11   My Question or Issue Spotify Connect can now apparently only see devices that have...

OscarDC

Moderator

1754 Views

3 replies

0 likes

  • 1754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't turn off random option

PlanPremiumDevice(iPhone SE and same with previous iPhone 7)Operating System(iOS 13 and 14) My Question or IssueI can't turn off the random option when listening to album. I gos to the Now Playing view and hit the crossed arrows icon and it become gr...

Casual Listener

Plan Premium Device (iPhone SE and same with previous iPhone 7) Operating System (iOS 13 and 14)   My Question or Issue I can't turn off the random option when listening to album. I gos ...

1wtf

Casual Listener

2177 Views

7 replies

0 likes

  • 2177 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Local Files won't play on Iphone

My Question or IssueI have my local files working perfectly on my laptop and in the past, I have had these local files songs easily transfer from my laptop to iPhone, at the most, it would take half an hour to get to my phone but always worked in the...

Visitor

My Question or Issue I have my local files working perfectly on my laptop and in the past, I have had these local files songs easily transfer from my laptop to iPhone, at the most, it would take hal...

OscarDC

Moderator

14979 Views

7 replies

1 likes

Iphone local files sync
iPhone sync
ipod sync spotify crash
laptop
laptop app
Local files for Spotify Mobile
Local files not downloading
local files not syncing
LocalFiles
  • 14979 Views
  • 7 replies
  • 1 likes

Superuser Contribution "Spotify Radio" always starts automatically from the car radio.

PlanPremiumCountryItalyDeviceiPhone XS MaxOperating SystemiOS 15.3.1 My Question or IssueHello everybody.I have a problem that I encounter only in the car: when I turn on the car and the car radio starts (Pioneer AVH-Z5100DAB, connected via Bluetooth...

Casual Listener

Plan Premium Country Italy Device iPhone XS Max Operating System iOS 15.3.1   My Question or Issue Hello everybody. I have a problem that I encounter only in the car: when I turn on t...

OscarDC

Moderator

3575 Views

5 replies

0 likes

  • 3575 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify logo on the apple watch is behind the clock

PlanPremiumCountryIsraelDeviceApple watch series 7Operating SystemIOS 15 My Question or IssueAs the title says, for some reason (for over two months) the spotify logo went behind the clock and it's a bit annoying. I thought it would be fixed by now b...

Music Fan

Plan Premium Country Israel Device Apple watch series 7 Operating System IOS 15   My Question or Issue As the title says, for some reason (for over two months) the spotify logo went be...

itaybalin16

Music Fan

2228 Views

9 replies

0 likes

  • 2228 Views
  • 9 replies
  • 0 likes

Superuser Contribution Podcasts on CarPlay

PlanPremiumCountryAustralia Device(iPhone 11)Operating System(15.3.1) My Question or Issue Is there a way to remove or just move podcasts from my CarPlay view ? the screen in my car is quite small, and the touchscreen isn't the best, i constantly hav...

Casual Listener

Plan Premium Country Australia   Device (iPhone 11) Operating System (15.3.1)   My Question or Issue   Is there a way to remove or just move podcasts from my CarPlay view ?...

Yordan

Moderator

1470 Views

1 replies

6 likes

  • 1470 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Radio Error

PlanPremiumCountryUnited States Device(iPhone 12 Plus) My Question or Issue: Every time I click “go to radio” no matter the artist I get the same error message: ”This playlist isn’t available. The owner of this playlist has made it private or removed...

Newbie

  Plan Premium Country United States   Device (iPhone 12 Plus)   My Question or Issue:   Every time I click “go to radio” no matter the artist I get the same error mess...

OscarDC

Moderator

1520 Views

5 replies

1 likes

Radio
  • 1520 Views
  • 5 replies
  • 1 likes

Superuser Contribution Song order sorting window stretched all across the screen

PremiumCountryHungaryDeviceiPad 9th gen. 10.2Operating SystemLatest firmware My Question or IssueHey, when the user holds the iPad horizontally and want to sort the songs order the pop up window is stretched across the screen. It is not a big deal, t...

Newbie

Premium Country Hungary Device iPad 9th gen. 10.2 Operating System Latest firmware   My Question or Issue Hey, when the user holds the iPad horizontally and want to sort the songs order...

Robert349

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Superuser Contribution Phone volume keeps changing to Desktop App volume even with app closed

I have an iPhone XS Max and Window 10 computer using spotify, and this used to work properly, but for maybe the past couple weeks, regardless of if the app is open on the phone or not, the phone volume will randomly increase to 100% to match the spot...

Casual Listener

I have an iPhone XS Max and Window 10 computer using spotify, and this used to work properly, but for maybe the past couple weeks, regardless of if the app is open on the phone or not, the phone volu...

Eni

Moderator

3395 Views

10 replies

3 likes

  • 3395 Views
  • 10 replies
  • 3 likes

Superuser Contribution Downloading an entire album from Computer to Iphone: Local Files

I have selected download for a local album to my iPhone. The picture of the album appears, but there don't seem to be any songs in it. I selected the album and the download button, but the files done seem to be there. Do you have to add these songs o...

Newbie

I have selected download for a local album to my iPhone.  The picture of the album appears, but there don't seem to be any songs in it.  I selected the album and the download button, but th...

Eni

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Spotify Connect and grouping of speakers not working with newest hardware versions

Hey,I'm playing music on my SONOS speakers using Spotify Connect and I found an issue with newer hardware versions of SONOS One SL speakers.My system has 8 SONOS One SL speakers,5 are running hardware version 10.28.1.6-2.13 are running hardware versi...

Music Fan

Hey, I'm playing music on my SONOS speakers using Spotify Connect and I found an issue with newer hardware versions of SONOS One SL speakers. My system has 8 SONOS One SL speakers, 5 are running h...

philipp-181

Music Fan

2447 Views

7 replies

0 likes

iOS
  • 2447 Views
  • 7 replies
  • 0 likes