Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
My Question or Issue
I noticed over the past few days that whenever I play a song from any of my playlists (not under the liked songs section) the app will crash after fifty seconds to a minute. But the really weird part is that it will ONLY crash if I don't actually have the app open and on the screen. If I shut my phone off, open any other app, or just go to the home screen the music will play for some amount of time and then the app will completely restart and I have to reboot the app and start the song all over again. I’ve restarted my phone multiple times and this issue is still not fixed. Help would definitely be appreciated!