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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28215 Views

40 replies

8 likes

  • 28215 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

92925 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

910 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

292969 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123299 Views

19 replies

38 likes

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Solved!!Superuser Contribution Time bar freezing

Hi! I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter the problem again. *************PlanPremiumCountryHungary Dev...

Newbie

Hi!   I have an issue with the “time bar” or what its called. Sometimes its freezing in one position. Switching song is solve the problem for a while. However, after a while I will encounter t...

Elena

Moderator

1975 Views

1 replies

0 likes

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Superuser Contribution [iOS][Discover] Discover Section Disappeared

The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums…As a Spotify user for 10 years, this has me reconsidering my alliance. Please fix this by adding back (and...

Visitor

The main edge Spotify has on Apple Music now appears to have been removed - the “Discover” section no longer lists “similar to” artist + albums… As a Spotify user for 10 years, this has me reconside...

juliomariutti

Newbie

1366 Views

4 replies

1 likes

iOS
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  • 1 likes

Superuser Contribution Can’t turn off videos when shared to Instagram

Plan PremiumCountry USDevice iPhone 12Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram story it plays a looping video in the background and I can’t get rid of it. It’s not all...

Newbie

  Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1   I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram...

Eni

Moderator

3157 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Spotify app shows different song playing from what's playing via Connect

NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify Connect device (Audiocast dongle), at some point, the apps (p...

Visitor

NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather.   When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify C...

Espor

Visitor

23638 Views

22 replies

6 likes

  • 23638 Views
  • 22 replies
  • 6 likes

Superuser Contribution Local files wont appear on Iphone

PlanPremium StudentCountryUSADeviceIphone XSOperating SystemIOS 13.3 My Question or IssueIve enabled local files on spotify on my computer. Ive added them to a playlist. Im on the same local internet.I have also tried connecting to my phones hotspot....

Casual Listener

Plan Premium Student Country USA Device Iphone XS Operating System IOS 13.3   My Question or Issue Ive enabled local files on spotify on my computer. Ive added them to a playlist. Im o...

yxngjee

Casual Listener

28463 Views

53 replies

0 likes

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Solved!!Superuser Contribution Musicas são baixadas todas vez que entro no app

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso?PlanPremiumCountryBrasilDeviceiPhone 8 PlusOperating SystemiOS 1...

Casual Listener

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso? Plan Premi...

OscarDC

Moderator

1234 Views

3 replies

0 likes

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Superuser Contribution volume changing between iOS and desktop

PlanPremiumCountryUKDeviceiphone se (2020), desktop pcOperating SystemiOS 14, Windows 10 I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an external mixer, however i like my volume at a low level when using headphon...

Casual Listener

Plan Premium Country UK Device iphone se (2020), desktop pc Operating System iOS 14, Windows 10   I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an e...

Jeremy

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution [bug] carplay non touch screen

PlanPremiumCountryUsaDevice(iPhone 13 pro max)Operating SystemIos15My Question or IssueI have a car that has a non touch display and a knob instead to control everything. my issue is randomly the selection will stick at the top navigation bar and not...

Regular

Plan Premium Country Usa Device (iPhone 13 pro max) Operating System Ios15 My Question or Issue I have a car that has a non touch display and a knob instead to control everything.   m...

karam99

Regular

712 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify app not opening

PlanFamily PremiumCountryEnglandDeviceiPhone 6Operating SystemNot sure - do still need to update My Question or IssueThe spotify app does not have its normal logo on my homescreen, but it has a white background with grey lines on. When i click on the...

Casual Listener

Plan Family Premium Country England Device iPhone 6 Operating System Not sure - do still need to update   My Question or Issue The spotify app does not have its normal logo on my homes...

OscarDC

Moderator

2027 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Login after resetting password

Hello... I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my password” option. I’m running out of password possibilitie...

Newbie

Hello...  I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my ...

OscarDC

Moderator

2057 Views

7 replies

0 likes

Password trouble
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  • 7 replies
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Superuser Contribution Premium dou account problem

Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to join the plan it doesn’t open her a new account in her...

Newbie

Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to joi...

Yordan

Moderator

524 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Unable to login on iPhone - Login on iMac works

PremiumUSiPhone 11iOS My Question or IssueI can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get returned to the login screen when I try to do so. If I try the "login without password...

Newbie

Premium US iPhone 11 iOS    My Question or Issue I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone.  I simply get return...

Jeremy

Spotify Legend

674 Views

1 replies

0 likes

Login
  • 674 Views
  • 1 replies
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I need a favor please

So it looks like Spotify knows about the equalizer glitch for iOS. However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literally just got aftermarket speakers installed.

Newbie

So it looks like Spotify knows about the equalizer glitch for iOS.  However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literall...

412 Views

0 replies

0 likes

App & Features
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Superuser Contribution Lost playlist & saved songs after downtime fix

My Question or IssueAfter the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app.

Regular

  My Question or Issue After the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app. 

maddog223

Casual Listener

1494 Views

8 replies

2 likes

  • 1494 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Lost all pre-sets on my equalizer tab

I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had on there I now no longer have any equalizer pre-set...

Regular

I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had ...

Kiril

Moderator

2188 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Superuser Contribution Am I crazy or did the Apple TV Spotify app used to have a "go to ____ radio" option?

I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like "Go to Song Radio." Did this stop working for anyon...

Newbie

I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like ...

Jeremy

Spotify Legend

2177 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why can’t I turn off shuffle for my playlists on iOS?

Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad. i found an article in support that I included in the screenshot. When I hit shuffle play, the shuffle interweaving arrows just stay green, and the song playin...

Regular

Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad.   i found an article in support that I included in the screenshot.  When I hit shuffle play, th...

Hand3

Regular

1596 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Local Files song disappearing when playing

PlanPremiumCountryAustraliaDeviceIOS, IPhone 6Operating SystemWindows 10 My Question or IssueWhen trying to use the local files feature I am able to download the songs and put them on playlists but when I go to play one of the songs on my phone it wi...

Newbie

Plan Premium Country Australia Device IOS, IPhone 6 Operating System Windows 10   My Question or Issue When trying to use the local files feature I am able to download the songs and pu...

crediexpress

Newbie

2023 Views

3 replies

0 likes

  • 2023 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Does downloaded “radio” content on watch when it’s refreshed?

PlanPremiumCountryusa DeviceiPhone SE 2020 watch 3Operating System(iOS 15 and 8.4.2 on watch) My Question or Issue I read that the radio mixes refresh on occasion. If you have downloaded an artist radio content to your watch, when Spotify refreshes i...

Regular

  Plan Premium Country usa    Device iPhone SE 2020 watch 3 Operating System (iOS 15 and 8.4.2 on watch)    My Question or Issue   I read that the radio mix...

irish8377

Regular

1332 Views

6 replies

0 likes

  • 1332 Views
  • 6 replies
  • 0 likes