Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
59599 Views
16 replies
36 likes

59599 Views
16 replies
36 likes

Superuser Contribution Will I get logged out everywhere if I change my password on my account?

Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks

HannesO
Casual Listener
Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks &nbs...
2020-09-09 4:40:47 PM
2021-09-06 7:04:38 PM
MafeG
Spotify Legend
14113 Views
5 replies
2 likes

14113 Views
5 replies
2 likes

Superuser Contribution How do I view podcasts I've downloaded for a specific podcast series?

I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession- It's useful to unable me to quickly delete them later on instead of trawling through them, deleting ...

benfranklin79
Casual Listener
I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession - It's useful to unable me to quickly de...
2021-09-04 12:14:10 PM
2021-09-06 2:34:26 PM
Alex
Spotify Legend
515 Views
3 replies
0 likes

515 Views
3 replies
0 likes

Solved!!Superuser Contribution Bug: Three dots menu is hidden by Play button on iPhone SE (2016)

PlanPremiumCountryUkraineDeviceiPhone SE (2016)Operating SystemiOS 14.7App Version8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it's kinda possible, but tricky.

Stranger451
Regular
Plan Premium Country Ukraine Device iPhone SE (2016) Operating System iOS 14.7 App Version 8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it...
2021-07-21 11:21:05 AM
2021-09-06 12:21:59 PM
Stranger451
Regular
3736 Views
19 replies
0 likes

3736 Views
19 replies
0 likes

Solved!!Superuser Contribution Spotify Blend: display bug when sharing

Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges.

yoonnel
Composer
Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges. ...
2021-08-31 4:45:36 PM
2021-09-06 1:20:37 AM
Eni
Moderator
708 Views
3 replies
0 likes

708 Views
3 replies
0 likes

Solved!!Superuser Contribution Local files not playing

Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the problem is they don’t play at all, it seems like it tries to ...

AlmightyYandhi
Newbie
Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the probl...
2021-09-05 4:18:16 PM
2021-09-05 6:32:08 PM
CarlosE
Moderator
517 Views
1 replies
0 likes

517 Views
1 replies
0 likes

Superuser Contribution Unable to invite to blend on iPhone 7

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.7.1 My Question or IssueI can’t create a blend or accept an invite because the currently playing song thingy covers the invite button.

ck615
Newbie
Plan Premium Country United States Device iPhone 7 Operating System iOS 14.7.1 My Question or Issue I can’t create a blend or accept an invite because the currently playing song thin...
2021-09-04 3:03:36 PM
2021-09-05 6:11:29 PM
CarlosE
Moderator
472 Views
1 replies
0 likes

472 Views
1 replies
0 likes

Superuser Contribution (iPhone X) Crashing Offline

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14.7.1 My Question or IssueLast week I hiked into the mountains to backpack with my dog. When I reached our campsite, I tried to spend the day listening to a playlist and some podcasts ...

dongle
Newbie
Plan Premium Country United States Device iPhone X Operating System iOS 14.7.1 My Question or Issue Last week I hiked into the mountains to backpack with my dog. When I reached our c...
2021-09-04 3:29:02 AM
2021-09-05 8:52:54 AM
Alex
Spotify Legend
725 Views
1 replies
0 likes

725 Views
1 replies
0 likes

[iOS][Connect] Podcasts cast to speakers or devices don’t have the option to adjust speed

When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth instead however it’s a bit annoying. Any workaround...

cazzamaphone
Newbie
When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth ...
2021-09-04 11:56:25 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Solved!!Superuser Contribution Only You features are not working on my app

The Only You features (Dinner guests, Birth Chart) are not included on my appPlanPremiumCountryUSA DevicePhone 12Operating SystemiOS

Tyktak11
Casual Listener
The Only You features (Dinner guests, Birth Chart) are not included on my app Plan Premium Country USA Device Phone 12 Operating System iOS
2021-06-03 4:10:40 AM
2021-09-04 6:38:29 PM
CarlosE
Moderator
2076 Views
7 replies
4 likes

2076 Views
7 replies
4 likes

Superuser Contribution Songs auto-playing from link received in a message.

I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. Is there a way to just open a song in messages and NOT hav...

Rch006
Casual Listener
I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. &n...
2021-09-02 5:46:42 PM
2021-09-03 12:34:31 AM
CarlosE
Moderator
865 Views
3 replies
0 likes
iOS
Social

865 Views
3 replies
0 likes

Superuser Contribution Alexa has stopped playing my playlists or individual songs

PlanUnlimitedCountryIrelandDeviceiPadOperating SystemLatest ioS My Question or IssueHi, hope you can help me. I have had a Spotify Unlimited account for many years and have never had any difficulty linking to Alexa. Suddenly yesterday it stopped work...

scurravogue
Regular
Plan Unlimited Country Ireland Device iPad Operating System Latest ioS My Question or Issue Hi, hope you can help me. I have had a Spotify Unlimited account for many years and have n...
2021-08-29 8:16:38 PM
2021-09-03 11:54:13 PM
scurravogue
Regular
2636 Views
8 replies
0 likes

2636 Views
8 replies
0 likes

Superuser Contribution Shuffle plays the same ten songs over and over every time

PlanPremiumCountryNLDeviceiPhone SEOperating SystemiOS11My Question or IssueWhen I press shuffle play on a playlist, the same 10 or 20 songs are played over and over again. There is about 15 hours of music in the playlist, but the majority is ignored...

jaspoid-0934
Roadie
Plan Premium Country NL Device iPhone SE Operating System iOS11 My Question or Issue When I press shuffle play on a playlist, the same 10 or 20 songs are played over and over again. There is...
2018-09-12 9:11:54 AM
2021-09-03 11:43:57 PM
jimmy-198
Newbie
2196 Views
8 replies
0 likes
broken
bug
IOS 11

2196 Views
8 replies
0 likes

Superuser Contribution Can't login on my ipad 4th gen

I've tried numerous times, tried uninstalling app etc.. logged on with my desktop, iphone but it wont on the ipad. Its telling me that my username and password dont match a spotify account. They most certainly do as ive checked. help

alexvause909
Visitor
I've tried numerous times, tried uninstalling app etc.. logged on with my desktop, iphone but it wont on the ipad. Its telling me that my username and password dont match a spotify account. They most...
2021-09-03 6:41:28 PM
2021-09-03 9:28:18 PM
MafeG
Spotify Legend
2892 Views
1 replies
1 likes

2892 Views
1 replies
1 likes

Superuser Contribution Downloaded music will not play offline

Whats the point of Downloading music if it cannot be played offline? I downloaded tons of music to listen on a flight and while i was out of cell range. I was extremely frustrated to find out that nothing was playable with out a good internet connect...

pgrimmer
Newbie
Whats the point of Downloading music if it cannot be played offline? I downloaded tons of music to listen on a flight and while i was out of cell range. I was extremely ...
2021-09-01 4:40:06 PM
2021-09-03 5:27:34 PM
MafeG
Spotify Legend
413 Views
3 replies
0 likes

413 Views
3 replies
0 likes

Superuser Contribution Album Playback Green Button operates in shuffle mode - can it be changed?

PlanPremiumCountry DeviceiPhone 8 Operating SystemIOS 13 My Question or IssueWhy does the iOS Green Playback button operate as a shuffle only playback button? Is there any way to change the behavior of the Green Playback button on the upper right whe...

rdemar
Casual Listener
Plan Premium Country Device iPhone 8 Operating System IOS 13 My Question or Issue Why does the iOS Green Playback button operate as a shuffle only playback button? Is th...
2020-04-22 8:27:53 AM
2021-09-03 4:38:06 PM
Elena
Moderator
1590 Views
4 replies
7 likes
Green button
shuffle playback

1590 Views
4 replies
7 likes

Superuser Contribution why I couldn't play a podcast

PlanPremiumCountryVietnam Device(iPhone 7)Operating System(iOS 14.0, ) My Question or IssueDear Spotify team, I'd like to report about my issue with playing any Podcast, I couldn't play any Podcast for 3 days recently. I've tried to uninstalled the a...

ThomasDQDinh
Newbie
Plan Premium Country Vietnam Device (iPhone 7) Operating System (iOS 14.0, ) My Question or Issue Dear Spotify team, I'd like to report about my issue with pla...
2021-09-01 8:56:02 AM
2021-09-03 2:49:35 PM
Elena
Moderator
989 Views
3 replies
0 likes

989 Views
3 replies
0 likes

Solved!! iOS Updates

PlanPremiumCountryMoroccoDeviceiPhone 8 PlusOperating SystemiOS 14.7.1 My Question or IssueHello, I have a question concerning the app updates on iOS. I always seem to either receive app updates very late or not at all such as the new UI player attac...

MisterDabber
Newbie
Plan Premium Country Morocco Device iPhone 8 Plus Operating System iOS 14.7.1 My Question or Issue Hello, I have a question concerning the app updates on iOS. I always seem to either...
2021-09-03 1:27:09 AM
2021-09-03 10:35:45 AM
Emilia_8
Community Legend
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

Superuser Contribution [iOS][Your Library] Create folders where to put Albums or Playlists

Create folders where to put Albums or Playlists.

Gjsimeone
Visitor
Create folders where to put Albums or Playlists.
2021-09-02 10:45:17 PM
2021-09-02 10:59:20 PM
Eni
Moderator
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Superuser Contribution Tex inside buttons not properly aligned

PlanPremiumCountryItalyDeviceiPhone 11 Pro MaxOperating SystemiOS 14.7.1 My Question or IssueScreenshots should be self explanatory.Some of the text inside the buttons are quite a bit off center.

manuelmoreale
Newbie
Plan Premium Country Italy Device iPhone 11 Pro Max Operating System iOS 14.7.1 My Question or Issue Screenshots should be self explanatory. Some of the text inside the buttons are ...
2021-09-01 11:24:15 AM
2021-09-02 2:31:09 PM
Elena
Moderator
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Superuser Contribution App Randomly Crashes When Playing Music

PlanFreeCountryUnited States DeviceiPhone 12 ProOperating SystemiOS 14.7 My Question or IssueWhenever I play music and my phone is locked, the app will randomly crash and my music will stop playing. When I go back into the app, the Spotify logo comes...

samduongbrett
Casual Listener
Plan Free Country United States Device iPhone 12 Pro Operating System iOS 14.7 My Question or Issue Whenever I play music and my phone is locked, the app will randomly crash ...
2021-07-23 8:24:26 AM
2021-09-02 9:50:49 AM
Alex
Spotify Legend
3448 Views
7 replies
0 likes
app crash
Crash

3448 Views
7 replies
0 likes

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