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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 929 Views
  • 2 replies
  • 6 likes
  • 929 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16117 Views
  • 1 replies
  • 2 likes
  • 16117 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88948 Views
  • 125 replies
  • 33 likes
  • 88948 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20888 Views
  • 8 replies
  • 0 likes
  • 20888 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution How can i turn off shuffle ?

My Question or issue i tried to turn the shuffle off a lot of times but before like when I first logged into Spotify (not a while ago) it was pretty normal there was no shuffle and i can play whatever i want until this morning i got into it again and...

  • Visitor
  •     My Question or issue  i tried to turn the shuffle off a lot of times but before like when I first logged into Spotify (not a while ago) it was pretty normal there was no shuffle...
  • CarlosE
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play songs from search

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 14.2 My Question or IssueWhen I search a song, I cannot play it or add it to the queue. Tapping to play makes nothing happen—the song bar at the bottom doesn’t show up. Adding to queue shows ...

  • Regular
  • Plan Premium Country US Device iPhone 11 Pro Operating System iOS 14.2   My Question or Issue When I search a song, I cannot play it or add it to the queue. Tapping to play makes nothi...
  • Mihail
  • Spotify Legend
  • 629 Views
  • 8 replies
  • 0 likes
  • error de reproducción
    iOS
    queue
    Search
  • 629 Views
  • 8 replies
  • 0 likes

Superuser Contribution Offline access denied

I only use offline on one device, my iPod. Just now, a popup says that offline access to this device has been denied because I have already enabled it on the allowed number of devices. What gives? Premium memberiPod Touch iOS 9.3.5

  • Roadie
  • I only use offline on one device, my iPod. Just now, a popup says that offline access to this device has been denied because I have already enabled it on the allowed number of devices. What gives? &...
  • Novy
  • Moderator
  • 697 Views
  • 3 replies
  • 0 likes
  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution App keeps crashing - trying to add a song to a playlist and scrolling down

hi there, my ios app keeps crashing after i tap 'add song to playlist' and then scroll down to find a playlist i want to add it to. if i scroll incredibly slowly it doesn't crash, but if i scroll at a normal pace it crashes. it's quite frustrating si...

  • Casual Listener
  • hi there,   my ios app keeps crashing after i tap 'add song to playlist' and then scroll down to find a playlist i want to add it to. if i scroll incredibly slowly it doesn't crash, but if i s...
  • Jeremy
  • Spotify
  • 2651 Views
  • 11 replies
  • 1 likes
  • crashing
  • 2651 Views
  • 11 replies
  • 1 likes

Superuser Contribution Spotify on iPhone keeps pausing by itself

PlanFree CountryUnited States of America DeviceiPhone XS Max Operating SystemiOS 14 My Question or IssueHi, I’m turning to the Spotify community because this has been going on for months, and today was the last straw. I’ll be listening to music on Sp...

  • Visitor
  • Plan Free   Country United States of America   Device iPhone XS Max   Operating System iOS 14   My Question or Issue Hi, I’m turning to the Spotify community because ...
  • Ivan
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 1 likes
  • 443 Views
  • 1 replies
  • 1 likes

Superuser Contribution remove podcasts from the home screen

i don't listen to podcasts and have no plans to start. please remove podcasts from the home screen. they take up half of the page and make navigation even more difficult in car play.

  • Music Fan
  • i don't listen to podcasts and have no plans to start. please remove podcasts from the home screen. they take up half of the page and make navigation even more difficult in car play.
  • Jeremy
  • Spotify
  • 797 Views
  • 3 replies
  • 6 likes
  • 797 Views
  • 3 replies
  • 6 likes

it would be extremely cool

if there were no podcasts on the home screen

  • Music Fan
  • if there were no podcasts on the home screen
  • Billy-J
  • Spotify Star
  • 252 Views
  • 3 replies
  • 0 likes
  • 252 Views
  • 3 replies
  • 0 likes

[iOS][Podcasts] Podcast playback is horrible

Podcast playback is horrible. I listen to a ton of podcasts, including Joe rogan. Since he joined spotify, it’s the first time I’ve used Spotify to listen to podcasts. The playback is horrible. The video is nice sometimes, but for podcasts, playback ...

  • Visitor
  • Podcast playback is horrible. I listen to a ton of podcasts, including Joe rogan. Since he joined spotify, it’s the first time I’ve used Spotify to listen to podcasts. The playback is horrible. The v...
  • Footfalls
  • Visitor
  • 336 Views
  • 1 replies
  • 1 likes
  • iOS
    Podcasts
  • 336 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing songs

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.6 My Question or IssueSpotify keeps pausing songs when they're playing - which is really annoying. I've logged in and out of the app, I've deinstalled and reinstalled the app from the app store...

  • Casual Listener
  •   Plan Premium Country UK Device iPhone 8 Operating System iOS 13.6   My Question or Issue Spotify keeps pausing songs when they're playing - which is really annoying. I've logge...
  • Eni
  • Moderator
  • 334 Views
  • 2 replies
  • 1 likes
  • 334 Views
  • 2 replies
  • 1 likes

Superuser Contribution Control screen minimizes after choosing next song

PlanPremiumCountryNetherlands DeviceiPhone XS Operating SystemIOS 14.2 My Question or IssueIf I’m listening on a remote device and I use my iphone as a remote, the control screen won’t stay full screen after I select next song. Instead it minimizes. ...

  • Regular
  • Plan Premium Country Netherlands    Device iPhone XS  Operating System IOS 14.2   My Question or Issue If I’m listening on a remote device and I use my iphone as a remo...
  • Jeremy
  • Spotify
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files don't show up on iPhone SE 2020

PlanPremiumCountryUSADeviceiPhone SE 2020 Even since I got my iPhone SE 2020, local files are not showing up in Spotify on the iPhone. I did not have this problem with my previous phone, which was an iPhone 5. I've seen solutions which suggest a Sett...

  • Casual Listener
  • Plan Premium Country USA Device iPhone SE 2020   Even since I got my iPhone SE 2020, local files are not showing up in Spotify on the iPhone.  I did not have this problem with my pre...
  • Jeremy
  • Spotify
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pauses randomly

Premium, Sweden, iPhone 12, MBA 2020, Sonos speakers (mostly use the Spotify connect of convenience, even though sonos own app seem more reliable). I recently (maybe some month ago) started experiencing random pausing in Spotify when playing music. I...

  • Casual Listener
  • Premium, Sweden, iPhone 12, MBA 2020, Sonos speakers (mostly use the Spotify connect of convenience, even though sonos own app seem more reliable).   I recently (maybe some month ago) started ...
  • Alex
  • Moderator
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

[iOS][Other] My home screen isn’t showing recommendations

I had Spotify free on an email address then I signed up for Spotify duo premium with a new address... on the free account I got awesome recommendations classic rock and now on the premium account the home screen is static and shows me playlists that ...

  • Visitor
  • I had Spotify free on an email address then I signed up for Spotify duo premium with a new address... on the free account I got awesome recommendations classic rock and now on the premium account the...
  • Hubo
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nearly everything has broken

PlanPremiumCountryCanadaDeviceiPad Mini 4Operating SystemiPadOS 14.3 My Question or IssueNearly everything that this app once previously did without issue is beginning to cease function and sometimes even perform the opposite of its intention. All my...

  • Regular
  • Plan Premium Country Canada Device iPad Mini 4 Operating System iPadOS 14.3   My Question or Issue Nearly everything that this app once previously did without issue is beginning to c...
  • Ver
  • Spotify Legend
  • 310 Views
  • 5 replies
  • 1 likes
  • 310 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify Connect works poorly with Yamaha Music Cast

PlanFree/PremiumCountry DeviceiPhone XOperating SystemiOS 14.2 My Question or IssueSo my Yamaha WXA-50 started having issues playing with Spotify connect just recently. It worked fine for years but now every input is very delayed or not registered at...

  • Casual Listener
  • Plan Free/Premium Country   Device iPhone X Operating System iOS 14.2   My Question or Issue So my Yamaha WXA-50 started having issues playing with Spotify connect just recently. ...
  • Eni
  • Moderator
  • 2379 Views
  • 3 replies
  • 1 likes
  • musiccast
    Yamaha
  • 2379 Views
  • 3 replies
  • 1 likes

[iOS][Podcasts] How can I get only Podcasts to play after I play 1 podcast instead of songs playing?

I am following a bunch of podcasts and am hoping to use Spotify instead of the Podcasts app on my iPhone. However currently if I play a podcast, songs start playing after. Is there any way to get the next podcast on the Podcast list to play or do I h...

  • Casual Listener
  • I am following a bunch of podcasts and am hoping to use Spotify instead of the Podcasts app on my iPhone.   However currently if I play a podcast, songs start playing after.    Is ...
  • 145 Views
  • 0 replies
  • 0 likes
  • iOS
    Podcasts
  • 145 Views
  • 0 replies
  • 0 likes

[IOS] Spotify Crashing

IOS 14.2Iphone XSINGAPOREPremiumSpotify version 8.5.86.739My spotify has also been crashing for the past week. It would crash halfway throughout the song, meaning the entire app shuts down and im back to the homepage. When i re enter spotify, the son...

  • Casual Listener
  •   IOS 14.2 Iphone X SINGAPORE Premium Spotify version 8.5.86.739 My spotify has also been crashing for the past week. It would crash halfway throughout the song, meaning the entire app shu...
  • 196 Views
  • 0 replies
  • 1 likes
  • 196 Views
  • 0 replies
  • 1 likes

Superuser Contribution Lyrics not working

PlanPremiumCountryEcuadorDeviceIphone 11Operating SystemiOS 14.2 My Question or IssueI've had a premium account for years, I have a family plan so there's six of us in the same plan, each of us has a separate account. The lyrics have NEVER worked in ...

  • Visitor
  • Plan Premium Country Ecuador Device Iphone 11 Operating System iOS 14.2   My Question or Issue I've had a premium account for years, I have a family plan so there's six of us in the sa...
  • Alex
  • Moderator
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes