Recently played artists not appearing on my profile

[citrinoj]

Plan

Premium

Country

Ireland 

Device

iPhone XR

Software version

15:4:1

Spotify version

8.7.22.1405

Recently I encountered an issue where whenever I remove all of my playlists from my profile, Spotify stops showing my recently played artists. But as soon as I add a playlist to my profile, recently played artists appear again.

Private session is 'off', and 'Recently played artists' is turned on. This seems to happen only on the mobile app, as I did the same on my mac computer and even when I removed all of the playlists I still could see 'Recently played artists' and they were being updated correctly. 

I uninstalled the app and reinstalled it, but it didn't help. 

[user-removed]

Plan

Premium

Device

(iPhone 8 )

Operating System

(iOS 15.4)

Hi I've been having this issue for a while that my recently played artists don't show up on my profile on my phone and my friends don't see them but I can see them on my laptop. I've tried logging in and out, deleting the app, changing social settings many times but it doesn't help. I also tried to delete the app from my laptop and only use my phone but that didn't work. Also my profile picture don't update sometimes on my laptop when I change it on my phone. So does anyone know what's going on?

[Elena]

Hey @citrinoj,

Thanks for reaching out to the Community.

You mentioned that you've reinstalled the app, but could you give it another go with the steps described in this thread?

If that doesn't resolve the issue, could you try with a different account on the affected device and try recreating the issue?

Keep us posted,

Cheers!

[citrinoj]

Hello Elena,

Thank you for trying to help me. Unfortunately reinstalling the app as described in the thread didn't fix the problem. 

Also, I did as you suggested: I tried to recreate the issue with a different account on my phone and the exactly same thing happened. So I can only assume the problem lies with my phone 😕

Thanks,

Lina 

[OscarDC]

Hey @citrinoj,

Thank you for keeping in contact and for the info shared.

It's not necessarily related to your device as we've some additional reports about this.

We’re aware of an Ongoing Issue causing the behaviour that you describe. Rest assured that the team in charge is currently looking into it. In this case, we’d recommend adding your +VOTE to this Ongoing Issue. You can also subscribe to it by clicking the three-dot menu next to the title and we’ll keep you updated with any relevant updates there.

Thank you again for your report. If you have any additional questions, don't hesitate to ask.