Premium user - spotify only playing part of a song

[Ozz55]

premium family

Iphone 6s

My Question or Issue

spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song.  Very annoying.

Is there a way to fix this?

[Billy-J]

Hey @Ozz55, help's arrived!

Does logging out > restart device > log back in make a difference?

Keep me posted 🙂

[Ozz55]

Hi Billy

That does seem to have worked, fingers crossed!

Many thanks

Austin

[Billy-J]

Hey @Ozz55,

Awesome! You're very welcome.

If this happens again, just reply here and I'll be here and happy to help.

Have a nice day 🙂 

[Chris2112]

I have the same problem. Unfortunately, this did not work for me.

[Dian]

Hey @Chris2112,

Thanks for posting in the Community.

Could you share more details on your device setup? We'd like to know the brand/model, operating system version and the Spotify app version you're using.

In the meantime you can try performing a clean reinstall as described here, so we can be sure, that you're running a fresh installation of the app.

It's important to also check if the described issue occurs on the web player aswell.

Keep us posted,

Cheers!