Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium user - spotify only playing part of a song

Premium user - spotify only playing part of a song

premium family

Iphone 6s

 

My Question or Issue

 

spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song.  Very annoying.

Is there a way to fix this?

Reply
5 Replies

Hey @Ozz55, help's arrived!

 

Does logging out > restart device > log back in make a difference?

 

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi Billy

 

That does seem to have worked, fingers crossed!

 

Many thanks

Austin

Hey @Ozz55,

 

Awesome! You're very welcome.

If this happens again, just reply here and I'll be here and happy to help.

 

Have a nice day 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have the same problem. Unfortunately, this did not work for me.

Hey @Chris2112,

 

Thanks for posting in the Community.

 

Could you share more details on your device setup? We'd like to know the brand/model, operating system version and the Spotify app version you're using.

 

In the meantime you can try performing a clean reinstall as described here, so we can be sure, that you're running a fresh installation of the app.

 

It's important to also check if the described issue occurs on the web player aswell.

 

Keep us posted,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts