Shuffle not working/ repeat keeps turning itself on

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Shuffle not working/ repeat keeps turning itself on

Johnny_Necktie
Casual Listener

Plan

Premium

Country

US

Device

iPhone 6

Operating System

Current iOS

 

 

My Question or Issue

For maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over shuffle turns itself off (icon is no longer highlighted) and the repeat all option turns itself on. I have tried turning off auto play and I have tried reinstalling, but neither of these have worked. Please, somebody give me insight into this issue.

1 Reply

Re: Shuffle not working/ repeat keeps turning itself on

Rock Star 15
Rock Star 15

Hey @Johnny_Necktie and welcome to the Community.

Hope you're doing great!

 

Could you try using the Sign Out Everywhere and Remove Offline Devices options, probably resetting your account's password too, from your Spotify account page.


Hope it helps :)

LoxerRock Star 15
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