Offline download

[user-removed]

Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offline our playlist her iPhone downloads the songs very very fast (like 2 seconds per song) on the other hand mine took like 14 hours to download a playlist of 117 songs. I'm not kidding about it this happened. I already checked the streaming and download quality and both devices are set to normal. Help please! it's going to take a month to me to download all my songs and playlists and also leaving my iPhone unlocked.

[Astame]

Hi there @user-removed

Try to reinstall the Spotify application and try again. This usually fix these kinds of problem. 

[user-removed]

Thanks flor the suggestion I will try to do it right now. If this doesn't work does anyone have an idea of how to fix it? It's pretty strange