Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43376 Views

43 replies

10 likes

  • 43376 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109071 Views

116 replies

13 likes

Other
  • 109071 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
  • 1640 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

  • 301898 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

  • 127812 Views
  • 19 replies
  • 38 likes

Spotify running playlist is not appearing

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

Regular

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

Hubo

Community Legend

1572 Views

14 replies

4 likes

  • 1572 Views
  • 14 replies
  • 4 likes

Spotify update for iOS

Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately... Thank you.

Newbie

Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately...   Thank you.

681 Views

0 replies

0 likes

  • 681 Views
  • 0 replies
  • 0 likes

Logged out after a certain time or reboot

I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made some research and some people said it has something...

Newbie

I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made ...

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Offline mode not working

Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the key selling points for me of premium just doesn't wo...

Newbie

Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the k...

871 Views

0 replies

0 likes

Offline listening
  • 871 Views
  • 0 replies
  • 0 likes

Can't buy premium with a apple card

I wanted to buy the premium and I bougth a apple card! When I went to buy it the only ways to buy it are paypal, credit card, and paysafe card!What do I do?

Newbie

I wanted to buy the premium and I bougth a apple card! When I went to buy it the only ways to buy it are paypal, credit card, and paysafe card! What do I do?

DylanDakota

Roadie

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Why not working the same

I got a year free of Spotify for buying an I phone 6 , it worked no problem until yesterday , now all of a sudden I'mSeeing ads, and I can't even press shuffle , I can't switch songs , this is rediculous , If I knew this I would have chose one of my ...

Newbie

I got a year free of Spotify for buying an I phone 6 , it worked no problem until yesterday , now all of a sudden I'm Seeing ads, and I can't even press shuffle , I can't switch songs , this is redi...

DylanDakota

Roadie

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Spotify running

The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help

Regular

The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help

pvtsamoa

Newbie

645 Views

3 replies

1 likes

  • 645 Views
  • 3 replies
  • 1 likes

Mi spotify no esta actualizado y no encuentro actualizacion en mi app store

Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me aparece ninguna actualizacion y entro a la pagina web...

Newbie

Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me ap...

651 Views

0 replies

0 likes

  • 651 Views
  • 0 replies
  • 0 likes

Solved!! "Running" Genre/Mood Not Populating, Not Starting

Hi Team, On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Similarly, on my "Recently Played" menu, I can see the "Epic" Running...

Casual Listener

Hi Team,  On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Sim...

sasguigna

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Solved!! Missing music

All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still intact but none of the music is actually saved anymore...

Casual Listener

All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still int...

tomasrex

Roadie

907 Views

6 replies

0 likes

  • 907 Views
  • 6 replies
  • 0 likes

Get premium button not appearing

On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.

Visitor

On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.

Jordi

Community Legend

4904 Views

5 replies

2 likes

  • 4904 Views
  • 5 replies
  • 2 likes

Work from home keeps turning on

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns on.... Please help me!

Newbie

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Last.fm integration is flaky

Hi! I logged this under iOS, but it happens on the desktop too. It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. This happens a lot when I leave my laptop on (and spotify running), an...

Newbie

Hi!   I logged this under iOS, but it happens on the desktop too.   It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. T...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

all my music wont download to offline mode

i have an iphone 6s plus and it is updated to the latest software 9.3.3 and my spotify is updated also. i have good internet connection and i have more than 20gb of memory on my phone but still most of my music will not download like only 20% will do...

Newbie

i have an iphone 6s plus and it is updated to the latest software 9.3.3 and my spotify is updated also. i have good internet connection and i have more than 20gb of memory on my phone but still most ...

Karnage311

Regular

557 Views

2 replies

1 likes

  • 557 Views
  • 2 replies
  • 1 likes

Sharing to Facebook

I have a playlist that I'm trying to share to my Facebook feed. WHen I first did it, it showed a preview picture (4 album covers of tracks on the list) and then the wrong playlist name. Now, it posts with a box that says "open.spotify.com." When on a...

Newbie

I have a playlist that I'm trying to share to my Facebook feed. WHen I first did it, it showed a preview picture (4 album covers of tracks on the list) and then the wrong playlist name. Now, it posts...

DylanDakota

Roadie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Playlist not in order

Please help me!!! My playlist is not in order! It is playing songs from all over!! Not in the order of my playlist!

Newbie

Please help me!!! My playlist is not in order! It is playing songs from all over!! Not in the order of my playlist!

Hubo

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Running Playlists (ALL OF THEM) have disappeared from the Running category on my iPhone app!

Hey there! I woke up for my run today, fired up my Runkeeper, and went to the "Running" category, and to my despair, ALL the running playlists had disspeared! No "Recommended for you" square, no "Indie Kick"... Nothing. Restarting the app did nothing...

Newbie

Hey there!   I woke up for my run today, fired up my Runkeeper, and went to the "Running" category, and to my despair, ALL the running playlists had disspeared! No "Recommended for you" square...

user-removed

Not applicable

878 Views

1 replies

1 likes

Running gone
Running with spotify
  • 878 Views
  • 1 replies
  • 1 likes

Local files will not play on devices, only on computer

I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Samsung S5 giving me "This track is not available" when...

Casual Listener

I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Sams...

kvonmeyer

Newbie

2215 Views

9 replies

0 likes

  • 2215 Views
  • 9 replies
  • 0 likes

Local files in playlists

Hello, recent Spotify Premium user here. I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues.The problem is when I try to add them to playlists. I always receive the message: "...

Visitor

Hello, recent Spotify Premium user here.   I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues. The problem is when I...

Tjsh315

Music Fan

700 Views

2 replies

1 likes

  • 700 Views
  • 2 replies
  • 1 likes

Iphone 5 issue

Iphone 5 issue. Battary is charging full.

Casual Listener

Iphone 5 issue. Battary is charging full.

Hubo

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes