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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30730 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95456 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

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  • 19 replies
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Problemas con la musica descargada de mi iphone

Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas

Newbie

Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas

248 Views

0 replies

0 likes

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My spotify wont sync songs that i have saved of my PC to a playlist

So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I have made sure that both apps are open at the same...

Casual Listener

So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I...

BiffSchp

Newbie

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Why cant I manage my Account on my Mobile?

I should be allow to manage my account, without having to search out a laptop to use to manage the account. Arent we in year 2016?

Visitor

I should be allow to manage my account, without having to search out a laptop to use to manage the account.   Arent we in year 2016?

531 Views

0 replies

0 likes

Manage using Mobile
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can't play local songs on my spotify playlist anymore

i opened my playlist on spotify and i noticed that my local songs are greyed out, i didnt have this problem the last 3 month, what could be the issue

Newbie

i opened my playlist  on spotify and i noticed that my local songs  are greyed out, i didnt  have this problem the last 3 month, what could be the issue

381 Views

0 replies

0 likes

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Spotify connect

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Newbie

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Hubo

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

"30-Minutes Free" Ads Hang iOS App

iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will freeze, then the video "progress bar" at the bottom will procee...

Newbie

iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless   Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will fre...

932 Views

0 replies

0 likes

hang
iOS
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not every song can be found

Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?

Casual Listener

Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?

markejsboel

Casual Listener

385 Views

1 replies

0 likes

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  • 1 replies
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KPN spotify storing

We hebben een activatiecode gekregen van KPN.Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden.Ik heb met KPN contact gehad. En die zeggen dat ze alleen de activatie code aanleveren en verder niets kunnen do...

Newbie

We hebben een activatiecode gekregen van KPN. Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden. Ik heb met KPN contact gehad. En die zeggen dat ze alle...

Hubo

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
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Cant upgrade to premium

I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?

Newbie

I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?

Hubo

Community Legend

560 Views

3 replies

0 likes

  • 560 Views
  • 3 replies
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Songs not downloading

Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of songs don't display the download icon at all. I've see...

Newbie

Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of son...

287 Views

0 replies

0 likes

  • 287 Views
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No longer syncing offline playlists

Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of space available. I do not have the latest version ...

Casual Listener

Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of...

Arii-kins

Casual Listener

766 Views

1 replies

1 likes

  • 766 Views
  • 1 replies
  • 1 likes

how delete all my songs

hey , I want to delete all my songs cause I have much , but I dont know how to delete all in one click , ¿ I have to do this one by one ? ...

Newbie

hey , I want to delete all my songs cause I have much , but I dont know how to delete all in one click , ¿ I have to do this one by one ? ...

osornios

Spotify Star

423 Views

1 replies

0 likes

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  • 1 replies
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Unable to now play albums start to finish

Hi, up to last week I could play my saved albums from start to finish, I could click on any song on that album and after that song completed, it would play the next song on the album after it.Now, it just does shuffle play, I am on premium, and wonde...

Newbie

Hi, up to last week I could play my saved albums from start to finish, I could click on any song on that album and after that song completed, it would play the next song on the album after it. Now, ...

315 Views

0 replies

0 likes

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Can't play my music

Anyone l ow how to make my music play my playlists were working fine and now it plays what it wants and when I try to select. Song from my playlist it won't play

Newbie

Anyone l ow how to make my music play my playlists were working fine and now it plays what it wants and when I try to select. Song from my playlist it won't play

299 Views

0 replies

0 likes

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About to cancel my premium subscription. Due to skipping during playback. Tried everything

Hey,I have an iPhone 4 with Spotify Premium. The songs are always skipping when I use offline mode. It is just about as bad as a skipping CD. I have reinstalled numerous time, switched streaming quality, turned off gapless playback and deleted my his...

Newbie

Hey, I have an iPhone 4 with Spotify Premium. The songs are always skipping when I use offline mode. It is just about as bad as a skipping CD. I have reinstalled numerous time, switched streaming qu...

340 Views

0 replies

0 likes

  • 340 Views
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Solved!! install on iOS 4.2.1 (iPhone 3G) ?

I have a premium account and just change my phone for an iPhone 3G ( :'( ) ... and what a bad surprise : your iPhone app is not compatible with IOS 4.2.1 How can i do to install it on my "old" iPhone (old ? only 2 or 3 years ...) thanks in advance. B...

Casual Listener

I have a premium account and just change my phone for an iPhone 3G ( :'( ) ... and what a bad surprise : your iPhone app is not compatible with IOS 4.2.1 How can i do to install it on my "old" iPho...

Desjaree

Newbie

21991 Views

8 replies

0 likes

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  • 8 replies
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iOS app./missing albums

Hello,I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my desktop. I am able to search and save from my phone,...

Newbie

Hello, I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my...

302 Views

0 replies

0 likes

  • 302 Views
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Faulty message

I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening.Every time I open Spotify on my phone I constantly get th...

Newbie

I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening. Ever...

318 Views

0 replies

0 likes

  • 318 Views
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About iPod Shuttle and Nano. Don´t work any more?

How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?

Regular

How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?

ianobre

Regular

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes