Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232726 Views

27 replies

5 likes

  • 232726 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114297 Views

116 replies

13 likes

Other
  • 114297 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2323 Views

0 replies

0 likes

iOS
  • 2323 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303995 Views

61 replies

16 likes

  • 303995 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129694 Views

19 replies

38 likes

  • 129694 Views
  • 19 replies
  • 38 likes

Left Premium for Free - now can't play my music!

I'm in iOS and can log into my account no problem but since I stopped my Premium all my music and playlists are there but I can't play them. They are in a very dull white not the true light color. Yes, I logged in and our and I reinstalled the app co...

Casual Listener

I'm in iOS and can log into my account no problem but since I stopped my Premium all my music and playlists are there but I can't play them. They are in a very dull white not the true light color. Ye...

thxmvs

Music Fan

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Songs are not syncing from desktop to iPhone

So I have an older version of Spotify, version 0.8.5.1356. I've never had any major issues, besides sometimes my local files would not sync to my phone, but now I'm having a different problem. I was trying to sync some local files to my phone and imp...

Newbie

So I have an older version of Spotify, version 0.8.5.1356. I've never had any major issues, besides sometimes my local files would not sync to my phone, but now I'm having a different problem. I was ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Sudden change in appearance & operation

Hi. I have Spotify Premium and use it on an iPad Air device. One of the main reasons I use it is (being a musician) to assist with learning songs so pausing and rewinding are essential operations. Suddenly in the last few days at some stage the playb...

Casual Listener

Hi. I have Spotify Premium and use it on an iPad Air device. One of the main reasons I use it is (being a musician) to assist with learning songs so pausing and rewinding are essential operations.&nb...

osornios

Spotify Star

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Spotify Premium

I can´t install Spotify Premium, i have tried with 3 different Credit Cards and don't let me... Any suggestions?

Casual Listener

I can´t install Spotify Premium, i have tried with 3 different Credit Cards and don't let me... Any suggestions?

jaz1980

Casual Listener

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Can't play any songs offline if playlist is only partially downloaded (new bug).

When a playlist is set to 'available offline' but not all songs are downloaded then trying to access the playlist when no internet is available (airplane, abroad) does give 'not availably offline' warning and is not accessible, this is a new bug beca...

Regular

When a playlist is set to 'available offline' but not all songs are downloaded then trying to access the playlist when no internet is available (airplane, abroad) does give 'not availably offline' wa...

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
  • 0 likes

How do I pay for premium through iTunes?

I bought a 15$ iTunes card and I'm trying to buy premium but it doesn't give me the option on Spotify. I tried going to in-app purchases and it still won't let me. Please help.

Newbie

I bought a 15$ iTunes card and I'm trying to buy premium but it doesn't give me the option on Spotify. I tried going to in-app purchases and it still won't let me. Please help.

Maxim

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

problems listening to music offline

I recently downloanded the spotify app to my ipod touch, joined spotify premium, and downloaded some albums. I can listen to the downloaded albums offline for a few hours, but after about 6 hours they disappear. They reappear as soon as I come home a...

Casual Listener

I recently downloanded the spotify app to my ipod touch, joined spotify premium, and downloaded some albums.  I can listen to the downloaded albums offline for a few hours, but after about 6 hou...

raven8

Casual Listener

830 Views

4 replies

0 likes

  • 830 Views
  • 4 replies
  • 0 likes

Solved!! Lost 1/3 of my music?

Hi guys. I just updated to the newest version of Spotify and I've lost a solid chunk of my library.There are very few artists that I have more than 5 songs from, despite having multiple full albums previously. Any idea? I use Premium and have an iPho...

Casual Listener

Hi guys. I just updated to the newest version of Spotify and I've lost a solid chunk of my library. There are very few artists that I have more than 5 songs from, despite having multiple full albums...

MattSuda

Spotify Star

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

"Inspired By Your Recent Listening" is so inaccurate

On the Home Screen is the previously mentioned section. I NEVER listen to country music yet everytime I open the app there is at least 3 or 4 recommendations for country music playlist out of the 20 listed. Sometimes I've counted as many as 9. Why is...

Casual Listener

On the Home Screen is the previously mentioned section. I NEVER listen to country music yet everytime I open the app there is at least 3 or 4 recommendations for country music playlist out of the 20 ...

627 Views

0 replies

0 likes

  • 627 Views
  • 0 replies
  • 0 likes

App crashes while im downloading songs

I Have downloaded all my songs and since then I have problems every time it download a new song in which Spotify crashes and get me on iPhone home menu and i have to run over Spotify and until it download every song it will stop crashing. What can I ...

Casual Listener

I Have downloaded all my songs and since then I have problems every time it download a new song in which Spotify crashes and get me on iPhone home menu and i have to run over Spotify and until it dow...

santiagosp00

Casual Listener

2101 Views

3 replies

0 likes

  • 2101 Views
  • 3 replies
  • 0 likes

Awful Playback including random pauses, fast forwarding, and skipping bits of songs

I have always enjoyed spotify premium on my iphone but recently whether the song was offline or not spotify would have random pauses, sped up music, or skipping bits of songs for all of my music. It is unbearable to listen to and not acceptable when ...

Newbie

I have always enjoyed spotify premium on my iphone but recently whether the song was offline or not spotify would have random pauses, sped up music, or skipping bits of songs for all of my music. It ...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Home screen

Anyone know why I cannot access the home screen in app on my iPhone ? When I touch home it says there is an error try again but nothing happens. Other than that app works perfectly

Newbie

Anyone know why I cannot access the home screen in app on my iPhone ? When I touch home it says there is an error try again but nothing happens. Other than that app works perfectly

646 Views

0 replies

0 likes

  • 646 Views
  • 0 replies
  • 0 likes

i cant logg in

i cant logg in on my spoityfi acc, i made i new acc but still i cant logg in. can anyone help my?( i had preamium )

Newbie

i cant logg in on my spoityfi acc, i made i new acc but still i cant logg in. can anyone help my? ( i had preamium )

osornios

Spotify Star

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Spotify on ipad randomly pausing, playing, and skipping

I've used spotify on my phone before and it works just fine. But when I downloaded spotify on my ipad it acts up so bad it is literally unusable. All of the time it will pause randomly, then un pause randomly, then maybe it will skip the entire track...

Newbie

I've used spotify on my phone before and it works just fine. But when I downloaded spotify on my ipad it acts up so bad it is literally unusable. All of the time it will pause randomly, then un pause...

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
  • 0 likes

Unable to save to Starred playlist from iPhone app

Within the past week something changed and I am now unable to save songs to my Starred playlist when accessing spotify from my phone (iPhone 6). However, when I'm logged into spotify from a desktop the option is available. Any suggestions? My initial...

Newbie

Within the past week something changed and I am now unable to save songs to my Starred playlist when accessing spotify from my phone (iPhone 6). However, when I'm logged into spotify from a desktop t...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Music no longer on Spotify

Recently I have realised that two James Bay that I had seen in the past few days are no longer in any of my playlists or anywhere on Spotify. Why would this happen?

Casual Listener

Recently I have realised that two James Bay that I had seen in the past few days are no longer in any of my playlists or anywhere on Spotify. Why would this happen?

Maxim

Spotify Star

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Spotify running playlist is not appearing

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

Regular

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

Hubo

Community Legend

1615 Views

14 replies

4 likes

  • 1615 Views
  • 14 replies
  • 4 likes

Spotify update for iOS

Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately... Thank you.

Newbie

Any update regarding to the update patch for iOS device? Too much rumors about apple vs spotify lately...   Thank you.

689 Views

0 replies

0 likes

  • 689 Views
  • 0 replies
  • 0 likes

Logged out after a certain time or reboot

I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made some research and some people said it has something...

Newbie

I always get logged out after i reboot or after i max one day standby. Its really annoying cause i have to redownload the music every single time again and i don't always have a wifi. I already made ...

504 Views

0 replies

1 likes

  • 504 Views
  • 0 replies
  • 1 likes

Offline mode not working

Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the key selling points for me of premium just doesn't wo...

Newbie

Hi, I get the attached message when trying to use offline mode. This happens when I switched to airplane mode or lose connection when on the underground. Anyone know what's causing this? One of the k...

878 Views

0 replies

0 likes

Offline listening
  • 878 Views
  • 0 replies
  • 0 likes