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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242319 Views

27 replies

5 likes

  • 242319 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125341 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2995 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307806 Views

62 replies

16 likes

  • 307806 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132076 Views

19 replies

38 likes

  • 132076 Views
  • 19 replies
  • 38 likes

Payment not taken out.

Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.

Newbie

Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.

osornios

Spotify Star

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Solved!! iPhone stuck in shuffle mode - even though I have a Premium account...should I cancel subscription?

Hi, I have a Spotify premium account on and I have it installed and logged in on several devices. I have just updated the app on one device and now that device only plays back in shuffle mode with the big green 'shuffle play' button at the top. As a ...

Newbie

Hi,   I have a Spotify premium account on and I have it installed and logged in on several devices.  I have just updated the app on one device and now that device only plays back in shu...

arcmanbanana

Newbie

22251 Views

18 replies

4 likes

  • 22251 Views
  • 18 replies
  • 4 likes

Public playlists not showing on public profile

I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile.Why is that? Following public playlistsPublic profile without playlists

Casual Listener

I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile. Why is that?     Following public playlists Public profile without...

hendmele

Casual Listener

6363 Views

4 replies

0 likes

Public Profile
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  • 4 replies
  • 0 likes

Dissapearing Playlist

(((sorry if it's long))) I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I tried to find them anywhere I could think of and couldn't find a...

Newbie

(((sorry if it's long)))   I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I trie...

Astame

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Only playing one title

Hey guys, I've got the problem that whenever I start a song in a playlist it only plays one song and after that the music doesn't play any further.Anybody a solution for that?

Newbie

Hey guys, I've got the problem that whenever I start a song in a playlist it only plays one song and after that the music doesn't play any further. Anybody a solution for that?

ZnFe_NotYou

Casual Listener

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Not getting my playlists and premium at the same time..?

I just updated my account, and registered by logging in via facebook. When I log in the app via facebook I get the premium account, but all my playlists are gone. When I log in with username and password, my playlists are there but my premium account...

Casual Listener

I just updated my account, and registered by logging in via facebook. When I log in the app via facebook I get the premium account, but all my playlists are gone. When I log in with username and...

martethupp

Casual Listener

565 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

asking premium user to log in using offline mode

i i was listen in offline mode because i was in a mountain (no wifi no 3G) and after some songs, music stops and spotify ask me to log in (im a premium user and i dont understand this) terrible experience iphone 5

Gig Goer

i i was listen in offline mode because i was in a mountain (no wifi no 3G) and after some songs, music stops and spotify ask me to log in (im a premium user and i dont understand this)   �...

Nevenka

Newbie

1480 Views

5 replies

1 likes

  • 1480 Views
  • 5 replies
  • 1 likes

sobre o pagamento

Olá, hoje eu fiz o pagamento da minha conta premium e gostaria de saber quanto tempo demora pra computar e começar a usar. Minha conta é lygbye e eu fiz o pagamento uma da tarde.

Newbie

Olá, hoje eu fiz o pagamento da minha conta premium e gostaria de saber quanto tempo demora pra computar e começar a usar. Minha conta é lygbye e eu fiz o pagamento uma da tarde.

Bittencourt

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

[iOS] Migrating my Apple Music library to Spotify

I've been on Apple Music for a few months now. These were rather frustrating months.Now considering making the move to Spotify, but I am not ready to be moving about 10,000 songs manually.Is a way to make this a smooth experience?

Casual Listener

I've been on Apple Music for a few months now. These were rather frustrating months. Now considering making the move to Spotify, but I am not ready to be moving about 10,000 songs manually. Is a wa...

jphrubant

Casual Listener

898 Views

2 replies

0 likes

iOS
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  • 2 replies
  • 0 likes

Solved!! Premium

Hola me cambie para Premium y me dice que soy free, ya hice todo lo que dan de ayuda pero sigue igual. Que puedo hacer?

Casual Listener

Hola me cambie para Premium y me dice que soy free, ya hice todo lo que dan de ayuda pero sigue igual. Que puedo hacer?

osornios

Spotify Star

1217 Views

6 replies

0 likes

  • 1217 Views
  • 6 replies
  • 0 likes

Can't download songs to listen offline

I have a Spotify account threw my Facebook. Before my iPhone I had an android phone. But on the android I could just download the songs. But every time when I click on offline so it's downloading it lits green. Then I go back and back again to the pa...

Newbie

I have a Spotify account threw my Facebook. Before my iPhone I had an android phone. But on the android I could just download the songs. But every time when I click on offline so it's downloading it ...

timmieschaap

Composer

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Free subscription after paying for premium

Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried logging off and reinstalling the ap, this doesn't ...

Newbie

Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried...

osornios

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Música importada.

Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?

Casual Listener

Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
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Solved!! Ipod not showing up in devices

My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work.Does anyone know what to do?

Newbie

My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work. Does anyone know what to do?

Transwest

Casual Listener

37644 Views

14 replies

0 likes

  • 37644 Views
  • 14 replies
  • 0 likes

Solved!! Can't enter my last.fm credentials

A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't scrobble to last.fm as it won't let me enter my la...

Casual Listener

A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't...

GregorzIV

Casual Listener

1260 Views

2 replies

2 likes

  • 1260 Views
  • 2 replies
  • 2 likes

Spotify Family

Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?

Newbie

Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?

Hubo

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Spotify doesn't import every song

I'm encountering a problem where Spotify is recognizing local files I have downloaded, but not letting me play a couple of them. I can play them outside of Spotify just fine. Is there a solution to this? In the attachment, the greyed out songs are th...

Casual Listener

I'm encountering a problem where Spotify is recognizing local files I have downloaded, but not letting me play a couple of them. I can play them outside of Spotify just fine. Is there a solution to t...

paledragon64

Casual Listener

1151 Views

4 replies

0 likes

  • 1151 Views
  • 4 replies
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App crashes after opening

After 30/40 secs I open the app, it crashes no matter what I do: if I start a playlist, if I look through my music or even if I do nothing and simply leave it open whithout even playing music. Tried with Wi-Fi or 4G, tried in aeroplane mode, tried us...

Casual Listener

After 30/40 secs I open the app, it crashes no matter what I do: if I start a playlist, if I look through my music or even if I do nothing and simply leave it open whithout even playing music. Tried ...

CQCar

Newbie

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Messages/Songs Sent From Mobile Not Showing

I sent a bunch of songs over to a friend last night for him to add to a joint playlist (since we don't have the option to have a co-op playlist without it being open to the entire world, but that's another topic), and when I when I went to check the ...

Newbie

I sent a bunch of songs over to a friend last night for him to add to a joint playlist (since we don't have the option to have a co-op playlist without it being open to the entire world, but that's a...

723 Views

0 replies

0 likes

message inbox
messages
Mobile
not sending
  • 723 Views
  • 0 replies
  • 0 likes

Songs

Why did a song disappear off my playlist and now cannot locate song to re- download . Song cannot be found

Visitor

Why did a song disappear off my playlist and now cannot locate song to re- download . Song cannot be found

Hubo

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes