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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143447 Views

504 replies

108 likes

  • 143447 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100103 Views

19 replies

38 likes

  • 100103 Views
  • 19 replies
  • 38 likes

Solved!! Offline Tracks Gone Unsynched

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn't an issue I had over 30GB with synced music on my...

Roadie

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn...

JamesGB

Gig Goer

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Yamaha RX A550 not visible in devices

Hi there, I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is not visible as a device although it is on the network as is able to ...

Newbie

Hi there,    I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is no...

469 Views

0 replies

1 likes

  • 469 Views
  • 0 replies
  • 1 likes

"Next up"

Why does Spotify add songs to "up next" without me telling it too????

Casual Listener

Why does Spotify add songs to "up next" without me telling it too????

Hubo

Community Legend

662 Views

3 replies

1 likes

  • 662 Views
  • 3 replies
  • 1 likes

Spotify constantly pauses when listening through headphones on iPhone

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / face the phone down in my hand. Sometimes the track w...

Newbie

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / fa...

427 Views

0 replies

1 likes

  • 427 Views
  • 0 replies
  • 1 likes

Solved!! Being charged in wrong currency

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as stated on my account details.This means Spotify has been ch...

Casual Listener

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as sta...

KevinMY

Casual Listener

778 Views

2 replies

0 likes

  • 778 Views
  • 2 replies
  • 0 likes

Premium

I am paying for premium but will not recieve on other devices in the home.

Casual Listener

I am paying for premium but will not recieve on other devices in the home.

tomasrex

Roadie

12245 Views

1 replies

0 likes

  • 12245 Views
  • 1 replies
  • 0 likes

My playlists have disappeared?

Hi,About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other devices with no luck. Is there a way to recover my mis...

Newbie

Hi, About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other...

Alejandar

Spotify

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Deleted songs help?

I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any solution?

Casual Listener

I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any so...

anjieeeeeeeeee

Roadie

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Unable to download songs to offline

I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.

Casual Listener

I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.

Astame

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

I want to change the songs that are available offline, how do I "undownload" them?

I would like to change the songs that are available to me whilst offline. I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playlist. I don't seem to be able to get rid of it - can you pl...

Newbie

I would like to change the songs that are available to me whilst offline.  I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playli...

tomasrex

Roadie

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Solved!! playing simultaneously a song on 2 or more devices

hi everyone,there are lot of services that allow to create (in lan) a kind of "radio". For example, iPhone A transmit a song and the other iPhones receive andsimultaneously play that song. I really wonder if there are this kind of services that provi...

Casual Listener

hi everyone, there are lot of services that allow to create (in lan) a kind of "radio". For example, iPhone A transmit a song and the other iPhones receive andsimultaneously play that song. I really...

maskara_snake

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Some genres disappeared on my iPhone

Until few days ago I was able to browse and listen comedy genre on my iphone. Now comedy, Word, and K-pop genres are missing on my iphone. Anybody have any idea?

Casual Listener

Until few days ago I was able to browse and listen comedy genre on my iphone. Now comedy, Word, and K-pop genres are missing on my iphone. Anybody have any idea?

jamietdoeswork

Casual Listener

2497 Views

14 replies

1 likes

Comedy
K-pop
Word
  • 2497 Views
  • 14 replies
  • 1 likes

Solved!! Won't let me select available offline

I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and won't allow me to select available offline

Casual Listener

I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and w...

davmc91

Casual Listener

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

App crashes

hi guys just letting you know that you're latest app update crashes with iOS 9 , which needs urgent attention

Newbie

hi guys just letting you know that you're latest app update crashes with iOS 9 , which needs urgent attention

rossxjohnson

Newbie

1767 Views

11 replies

5 likes

app crashes
  • 1767 Views
  • 11 replies
  • 5 likes

Playing with usb in car with iPhone 6

Spotify won't play in my when connected via sub cable. Other Spotify members with iPhone are able to play in my car. Is there a setting on iPhones that must be set a certain way for Spotify to work?

Casual Listener

Spotify won't play in my when connected via sub cable. Other Spotify members with iPhone are able to play in my car. Is there a setting on iPhones that must be set a certain way for Spotify to work?

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Spotify not working

Please help! My Spotify just stopped working out of the blue. It plays a single song and stops playing when I hit next, it shows the next song but remains at 0:00. I've tried logging out of my account and reinstalling but nothing works. Works fine on...

Newbie

Please help! My Spotify just stopped working out of the blue. It plays a single song and stops playing when I hit next, it shows the next song but remains at 0:00. I've tried logging out of my accoun...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

My spotify premium account doesn't work

Hi everyone! I just paid for the premium version on my iPhone trough the apple service and my Spotify account still on free version.

Newbie

Hi everyone! I just paid for the premium version on my iPhone trough the apple service and my Spotify account still on free version.

osornios

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

How do you see which songs are available offline? (My iPad data is full due to this reason)

I would love to be able to see in one location- how many songs have been downloaded and are available offline. So I can remove some and have more room on my iPad! Any tips here?

Newbie

I would love to be able to see in one location- how many songs have been downloaded and are available offline. So I can remove some and have more room on my iPad!    Any tips here? 

osornios

Spotify Star

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Playlist problems

I can't find my playlists after a recent update. However, when I go running with my Nike Running App, I can still select them because it's connected to my Spotify Premium account.Also, when I log out and log in again, Spotify tells me I have a Free a...

Visitor

I can't find my playlists after a recent update. However, when I go running with my Nike Running App, I can still select them because it's connected to my Spotify Premium account. Also, when I log o...

osornios

Spotify Star

396 Views

3 replies

0 likes

  • 396 Views
  • 3 replies
  • 0 likes

Solved!! Search Function in Offline mode

Hello, i am a (mostly)happy Premium suscriber to the spotify service. I am using an Iphone 4s with 6,1,3 ios. currently, as a paying suscriber have two app choices. the spotify 4iOS app, and the Spotify app. It seems to me that the Spotify app has a ...

Casual Listener

Hello, i am a (mostly)happy Premium suscriber to the spotify service. I am using an Iphone 4s with 6,1,3 ios. currently, as a paying suscriber have two app choices. the spotify 4iOS app, and the Spot...

hanacarl3

Newbie

14265 Views

17 replies

4 likes

  • 14265 Views
  • 17 replies
  • 4 likes