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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125830 Views

19 replies

38 likes

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  • 19 replies
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Work from home keeps turning on

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns on.... Please help me!

Newbie

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns ...

343 Views

0 replies

0 likes

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Last.fm integration is flaky

Hi! I logged this under iOS, but it happens on the desktop too. It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. This happens a lot when I leave my laptop on (and spotify running), an...

Newbie

Hi!   I logged this under iOS, but it happens on the desktop too.   It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. T...

356 Views

0 replies

0 likes

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all my music wont download to offline mode

i have an iphone 6s plus and it is updated to the latest software 9.3.3 and my spotify is updated also. i have good internet connection and i have more than 20gb of memory on my phone but still most of my music will not download like only 20% will do...

Newbie

i have an iphone 6s plus and it is updated to the latest software 9.3.3 and my spotify is updated also. i have good internet connection and i have more than 20gb of memory on my phone but still most ...

Karnage311

Regular

540 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Sharing to Facebook

I have a playlist that I'm trying to share to my Facebook feed. WHen I first did it, it showed a preview picture (4 album covers of tracks on the list) and then the wrong playlist name. Now, it posts with a box that says "open.spotify.com." When on a...

Newbie

I have a playlist that I'm trying to share to my Facebook feed. WHen I first did it, it showed a preview picture (4 album covers of tracks on the list) and then the wrong playlist name. Now, it posts...

DylanDakota

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Playlist not in order

Please help me!!! My playlist is not in order! It is playing songs from all over!! Not in the order of my playlist!

Newbie

Please help me!!! My playlist is not in order! It is playing songs from all over!! Not in the order of my playlist!

Hubo

Community Legend

365 Views

1 replies

0 likes

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  • 1 replies
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Running Playlists (ALL OF THEM) have disappeared from the Running category on my iPhone app!

Hey there! I woke up for my run today, fired up my Runkeeper, and went to the "Running" category, and to my despair, ALL the running playlists had disspeared! No "Recommended for you" square, no "Indie Kick"... Nothing. Restarting the app did nothing...

Newbie

Hey there!   I woke up for my run today, fired up my Runkeeper, and went to the "Running" category, and to my despair, ALL the running playlists had disspeared! No "Recommended for you" square...

user-removed

Not applicable

871 Views

1 replies

1 likes

Running gone
Running with spotify
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Local files will not play on devices, only on computer

I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Samsung S5 giving me "This track is not available" when...

Casual Listener

I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Sams...

kvonmeyer

Newbie

2193 Views

9 replies

0 likes

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Local files in playlists

Hello, recent Spotify Premium user here. I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues.The problem is when I try to add them to playlists. I always receive the message: "...

Visitor

Hello, recent Spotify Premium user here.   I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues. The problem is when I...

Tjsh315

Music Fan

687 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Iphone 5 issue

Iphone 5 issue. Battary is charging full.

Casual Listener

Iphone 5 issue. Battary is charging full.

Hubo

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

How do I know if I am playing songs offline?

If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offline? Thanks!

Newbie

If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offl...

mzwagemakers

Roadie

1038 Views

1 replies

0 likes

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  • 1 replies
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Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlist

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All set to zero, although I have Premium and my bills ar...

Regular

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All s...

grafagnes

Regular

1095 Views

9 replies

0 likes

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  • 9 replies
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Cannot connect anymore . Spotify shows it is offline all the time

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time .Tried to use it with CarPlay and that is when I realized it.Cannot seem to get it to connect, and have a premium account .Advice welcome

Casual Listener

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time . Tried to use it with CarPlay and that is when I realized it. Cannot seem to get it to ...

mzwagemakers

Roadie

578 Views

3 replies

0 likes

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signing into spotify on my iPhone 6

i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help

Newbie

i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help

osornios

Spotify Star

368 Views

1 replies

0 likes

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  • 1 replies
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How to add song quickly

If anyone know how to add song quickly with iphone6s that don't need into Spotify appThx bro

Newbie

If anyone know how to add song quickly with iphone6s that don't need into Spotify app Thx bro

292 Views

0 replies

0 likes

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Run Feature not showing up after loading

Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day. Well, I had a short dry spell from running for the past week and I come back to use it today and it won't load for me. I have an Iphone 6S, so I ru...

Newbie

Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day.  Well, I had a short dry spell from running for the past week and I come back to use it tod...

442 Views

0 replies

1 likes

  • 442 Views
  • 0 replies
  • 1 likes

Problemas con la musica descargada de mi iphone

Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas

Newbie

Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas

258 Views

0 replies

0 likes

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My spotify wont sync songs that i have saved of my PC to a playlist

So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I have made sure that both apps are open at the same...

Casual Listener

So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I...

BiffSchp

Newbie

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Why cant I manage my Account on my Mobile?

I should be allow to manage my account, without having to search out a laptop to use to manage the account. Arent we in year 2016?

Visitor

I should be allow to manage my account, without having to search out a laptop to use to manage the account.   Arent we in year 2016?

543 Views

0 replies

0 likes

Manage using Mobile
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can't play local songs on my spotify playlist anymore

i opened my playlist on spotify and i noticed that my local songs are greyed out, i didnt have this problem the last 3 month, what could be the issue

Newbie

i opened my playlist  on spotify and i noticed that my local songs  are greyed out, i didnt  have this problem the last 3 month, what could be the issue

387 Views

0 replies

0 likes

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Spotify connect

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Newbie

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Hubo

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes