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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109408 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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Local files in playlists

Hello, recent Spotify Premium user here. I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues.The problem is when I try to add them to playlists. I always receive the message: "...

Visitor

Hello, recent Spotify Premium user here.   I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues. The problem is when I...

Tjsh315

Music Fan

702 Views

2 replies

1 likes

  • 702 Views
  • 2 replies
  • 1 likes

Iphone 5 issue

Iphone 5 issue. Battary is charging full.

Casual Listener

Iphone 5 issue. Battary is charging full.

Hubo

Community Legend

357 Views

1 replies

0 likes

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  • 1 replies
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How do I know if I am playing songs offline?

If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offline? Thanks!

Newbie

If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offl...

mzwagemakers

Roadie

1052 Views

1 replies

0 likes

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  • 1 replies
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Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlist

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All set to zero, although I have Premium and my bills ar...

Regular

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All s...

grafagnes

Regular

1114 Views

9 replies

0 likes

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Cannot connect anymore . Spotify shows it is offline all the time

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time .Tried to use it with CarPlay and that is when I realized it.Cannot seem to get it to connect, and have a premium account .Advice welcome

Casual Listener

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time . Tried to use it with CarPlay and that is when I realized it. Cannot seem to get it to ...

mzwagemakers

Roadie

601 Views

3 replies

0 likes

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signing into spotify on my iPhone 6

i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help

Newbie

i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help

osornios

Spotify Star

373 Views

1 replies

0 likes

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How to add song quickly

If anyone know how to add song quickly with iphone6s that don't need into Spotify appThx bro

Newbie

If anyone know how to add song quickly with iphone6s that don't need into Spotify app Thx bro

293 Views

0 replies

0 likes

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Run Feature not showing up after loading

Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day. Well, I had a short dry spell from running for the past week and I come back to use it today and it won't load for me. I have an Iphone 6S, so I ru...

Newbie

Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day.  Well, I had a short dry spell from running for the past week and I come back to use it tod...

454 Views

0 replies

1 likes

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Problemas con la musica descargada de mi iphone

Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas

Newbie

Hola tengo problemas con la musica descargada, entro ala app y me demora. En reconocer los artistas

265 Views

0 replies

0 likes

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My spotify wont sync songs that i have saved of my PC to a playlist

So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I have made sure that both apps are open at the same...

Casual Listener

So i have a few songs from my PC's local files that i want to sync onto my phone for when offline but they won't download. The playlist appears on my phone but the songs just wont download onto it. I...

BiffSchp

Newbie

527 Views

2 replies

0 likes

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  • 2 replies
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Why cant I manage my Account on my Mobile?

I should be allow to manage my account, without having to search out a laptop to use to manage the account. Arent we in year 2016?

Visitor

I should be allow to manage my account, without having to search out a laptop to use to manage the account.   Arent we in year 2016?

551 Views

0 replies

0 likes

Manage using Mobile
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can't play local songs on my spotify playlist anymore

i opened my playlist on spotify and i noticed that my local songs are greyed out, i didnt have this problem the last 3 month, what could be the issue

Newbie

i opened my playlist  on spotify and i noticed that my local songs  are greyed out, i didnt  have this problem the last 3 month, what could be the issue

395 Views

0 replies

0 likes

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Spotify connect

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Newbie

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Hubo

Community Legend

445 Views

1 replies

0 likes

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  • 1 replies
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"30-Minutes Free" Ads Hang iOS App

iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will freeze, then the video "progress bar" at the bottom will procee...

Newbie

iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless   Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will fre...

948 Views

0 replies

0 likes

hang
iOS
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not every song can be found

Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?

Casual Listener

Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?

markejsboel

Casual Listener

403 Views

1 replies

0 likes

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  • 1 replies
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KPN spotify storing

We hebben een activatiecode gekregen van KPN.Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden.Ik heb met KPN contact gehad. En die zeggen dat ze alleen de activatie code aanleveren en verder niets kunnen do...

Newbie

We hebben een activatiecode gekregen van KPN. Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden. Ik heb met KPN contact gehad. En die zeggen dat ze alle...

Hubo

Community Legend

723 Views

1 replies

0 likes

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  • 1 replies
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Cant upgrade to premium

I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?

Newbie

I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?

Hubo

Community Legend

580 Views

3 replies

0 likes

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Songs not downloading

Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of songs don't display the download icon at all. I've see...

Newbie

Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of son...

301 Views

0 replies

0 likes

  • 301 Views
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No longer syncing offline playlists

Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of space available. I do not have the latest version ...

Casual Listener

Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of...

Arii-kins

Casual Listener

784 Views

1 replies

1 likes

  • 784 Views
  • 1 replies
  • 1 likes