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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246483 Views

27 replies

5 likes

  • 246483 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131644 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3339 Views

0 replies

0 likes

iOS
  • 3339 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309932 Views

62 replies

16 likes

  • 309932 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133586 Views

19 replies

38 likes

  • 133586 Views
  • 19 replies
  • 38 likes

Can't see follower or friends activity on iPhone

Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?

Visitor

Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?

user-removed

Not applicable

1155 Views

2 replies

0 likes

  • 1155 Views
  • 2 replies
  • 0 likes

Wrong Facebook account associated with iphone Spotify App - can't re-login

I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify app. I pay for a premium membership so am really frus...

Newbie

I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify ap...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Daily Mix suggestions on iOS

A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any such playlists anymore. It was under browse sectio...

Newbie

A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any...

Sheekmonique

Newbie

1934 Views

3 replies

4 likes

  • 1934 Views
  • 3 replies
  • 4 likes

Errore di connessione

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, poi qualche giorno fa, ho cambiato router, passando a...

Casual Listener

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, po...

717 Views

0 replies

0 likes

  • 717 Views
  • 0 replies
  • 0 likes

Payment not taken out.

Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.

Newbie

Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.

osornios

Spotify Star

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Solved!! iPhone stuck in shuffle mode - even though I have a Premium account...should I cancel subscription?

Hi, I have a Spotify premium account on and I have it installed and logged in on several devices. I have just updated the app on one device and now that device only plays back in shuffle mode with the big green 'shuffle play' button at the top. As a ...

Newbie

Hi,   I have a Spotify premium account on and I have it installed and logged in on several devices.  I have just updated the app on one device and now that device only plays back in shu...

arcmanbanana

Newbie

22366 Views

18 replies

4 likes

  • 22366 Views
  • 18 replies
  • 4 likes

Public playlists not showing on public profile

I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile.Why is that? Following public playlistsPublic profile without playlists

Casual Listener

I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile. Why is that?     Following public playlists Public profile without...

hendmele

Casual Listener

6371 Views

4 replies

0 likes

Public Profile
  • 6371 Views
  • 4 replies
  • 0 likes

Dissapearing Playlist

(((sorry if it's long))) I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I tried to find them anywhere I could think of and couldn't find a...

Newbie

(((sorry if it's long)))   I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I trie...

Astame

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Only playing one title

Hey guys, I've got the problem that whenever I start a song in a playlist it only plays one song and after that the music doesn't play any further.Anybody a solution for that?

Newbie

Hey guys, I've got the problem that whenever I start a song in a playlist it only plays one song and after that the music doesn't play any further. Anybody a solution for that?

ZnFe_NotYou

Casual Listener

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Not getting my playlists and premium at the same time..?

I just updated my account, and registered by logging in via facebook. When I log in the app via facebook I get the premium account, but all my playlists are gone. When I log in with username and password, my playlists are there but my premium account...

Casual Listener

I just updated my account, and registered by logging in via facebook. When I log in the app via facebook I get the premium account, but all my playlists are gone. When I log in with username and...

martethupp

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
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asking premium user to log in using offline mode

i i was listen in offline mode because i was in a mountain (no wifi no 3G) and after some songs, music stops and spotify ask me to log in (im a premium user and i dont understand this) terrible experience iphone 5

Gig Goer

i i was listen in offline mode because i was in a mountain (no wifi no 3G) and after some songs, music stops and spotify ask me to log in (im a premium user and i dont understand this)   �...

Nevenka

Newbie

1493 Views

5 replies

1 likes

  • 1493 Views
  • 5 replies
  • 1 likes

sobre o pagamento

Olá, hoje eu fiz o pagamento da minha conta premium e gostaria de saber quanto tempo demora pra computar e começar a usar. Minha conta é lygbye e eu fiz o pagamento uma da tarde.

Newbie

Olá, hoje eu fiz o pagamento da minha conta premium e gostaria de saber quanto tempo demora pra computar e começar a usar. Minha conta é lygbye e eu fiz o pagamento uma da tarde.

Bittencourt

Spotify Star

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

[iOS] Migrating my Apple Music library to Spotify

I've been on Apple Music for a few months now. These were rather frustrating months.Now considering making the move to Spotify, but I am not ready to be moving about 10,000 songs manually.Is a way to make this a smooth experience?

Casual Listener

I've been on Apple Music for a few months now. These were rather frustrating months. Now considering making the move to Spotify, but I am not ready to be moving about 10,000 songs manually. Is a wa...

jphrubant

Casual Listener

910 Views

2 replies

0 likes

iOS
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  • 2 replies
  • 0 likes

Solved!! Premium

Hola me cambie para Premium y me dice que soy free, ya hice todo lo que dan de ayuda pero sigue igual. Que puedo hacer?

Casual Listener

Hola me cambie para Premium y me dice que soy free, ya hice todo lo que dan de ayuda pero sigue igual. Que puedo hacer?

osornios

Spotify Star

1231 Views

6 replies

0 likes

  • 1231 Views
  • 6 replies
  • 0 likes

Can't download songs to listen offline

I have a Spotify account threw my Facebook. Before my iPhone I had an android phone. But on the android I could just download the songs. But every time when I click on offline so it's downloading it lits green. Then I go back and back again to the pa...

Newbie

I have a Spotify account threw my Facebook. Before my iPhone I had an android phone. But on the android I could just download the songs. But every time when I click on offline so it's downloading it ...

timmieschaap

Composer

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Free subscription after paying for premium

Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried logging off and reinstalling the ap, this doesn't ...

Newbie

Hey can someone help! I've had Spotify for a long time and pay the money monthly through my phone bill for premium. All of a sudden Spotify has changed to free but I'm still paying for it. I've tried...

osornios

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Música importada.

Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?

Casual Listener

Tengo un Android de dónde importé música a Spotify pero no la puedo escuchar en mi IPad. ¿Se supone que podría descargar la playlist de música importada en el IPad, o no es posible?

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
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Solved!! Ipod not showing up in devices

My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work.Does anyone know what to do?

Newbie

My Ipod is not showing up in devices, I tried unplugging it and plugging it back in, but it doesn't work. Does anyone know what to do?

Transwest

Casual Listener

37670 Views

14 replies

0 likes

  • 37670 Views
  • 14 replies
  • 0 likes

Solved!! Can't enter my last.fm credentials

A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't scrobble to last.fm as it won't let me enter my la...

Casual Listener

A few days ago I reinstalled Spotify on my iPad as I had that bug where the music cuts out every 7 or 8 songs (we've had this bug at work too). This appears to have fixed that problem but now I can't...

GregorzIV

Casual Listener

1272 Views

2 replies

2 likes

  • 1272 Views
  • 2 replies
  • 2 likes

Spotify Family

Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?

Newbie

Ich habe einen Premium Account über meine Apple ID, dieses Abo möchte ich kündigen um Spotify Family nutzen zu können. Gehen dadurch meine Playlisten verloren?

Hubo

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes