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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30755 Views

40 replies

9 likes

  • 30755 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95481 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293897 Views

60 replies

15 likes

  • 293897 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123815 Views

19 replies

38 likes

  • 123815 Views
  • 19 replies
  • 38 likes

Unable to play every song in spotify

Hi, I recent traveled to another country and I'm staying for quite a long time. I changed my region of the spotify account after two weeks.However my entire playlist is not able to play and it appeared that the current playlist is empty. Not only the...

Newbie

Hi, I recent traveled to another country and I'm staying for quite a long time. I changed my region of the spotify account after two weeks. However my entire playlist is not able to play and it appe...

395 Views

0 replies

2 likes

  • 395 Views
  • 0 replies
  • 2 likes

Solved!! Fake Spotify App

There is an app on the App Store that is claiming to be a Spotify Premium app, uses the logo and screenshots from the real app, and charges users $4.99 to download, but does not play music. It has currently made it to 28 on the top paid apps. Is ther...

Regular

There is an app on the App Store that is claiming to be a Spotify Premium app, uses the logo and screenshots from the real app, and charges users $4.99 to download, but does not play music. It has cu...

Jakaxkxk

Newbie

14197 Views

2 replies

0 likes

  • 14197 Views
  • 2 replies
  • 0 likes

Unable to create playlists in folders inside folders on iOS

To create playlists in folders inside folders I have to use a computer, because the app doesn't allow it.Will we ever be able to move playlists and folders in the spotify app?

Newbie

To create playlists in folders inside folders I have to use a computer, because the app doesn't allow it. Will we ever be able to move playlists and folders in the spotify app?

finnaqua

Roadie

1025 Views

3 replies

1 likes

iOS
Playlist iOS
  • 1025 Views
  • 3 replies
  • 1 likes

How to purchase Premium through the app store?

How do I purchase spotify premium using my iTunes credits? Where do I go to make this purchase? And can I get the current $0.99 for 3 months deal?I know you pay more with apple, but it's easier for me.

Casual Listener

How do I purchase spotify premium using my iTunes credits?   Where do I go to make this purchase? And can I get the current $0.99 for 3 months deal? I know you pay more with apple, but it's e...

Prodigystic

Casual Listener

14552 Views

8 replies

0 likes

  • 14552 Views
  • 8 replies
  • 0 likes

Downloads

Why did my music stop downloading?

Newbie

Why did my music stop downloading?

322 Views

0 replies

0 likes

  • 322 Views
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IOS 9.3.1 on iPhone, can't run spotify to work with BMW iDrive on 2014 F34.

Hi, I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS 9.3.1 with a different BMW (M5 GC) has nog issues with spot...

Newbie

Hi,   I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS...

aurel74

Casual Listener

1614 Views

4 replies

2 likes

  • 1614 Views
  • 4 replies
  • 2 likes

Solved!! iOS spotify account not transferring

Hello!I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to facebook. It wont allow me to sign in and when I try ...

Newbie

Hello! I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to ...

osornios

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

not receiving password reset email

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. Thanks.

Newbie

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. ...

osornios

Spotify Star

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Music playlist saving

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. Not even sure if I am capable of doing that. I appr...

Casual Listener

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. ...

osornios

Spotify Star

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes

premium no me deja pagar

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

Newbie

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

osornios

Spotify Star

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Saved albums are empty

Hi there!I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline.However, every single time, when I launch the app, and try to listen to an album, it appears empty and it says "Y...

Newbie

Hi there! I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline. However, every single time, when I launch the app, and...

osornios

Spotify Star

824 Views

1 replies

0 likes

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  • 1 replies
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Help...

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Casual Listener

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Vanessa_ced

Casual Listener

630 Views

4 replies

0 likes

  • 630 Views
  • 4 replies
  • 0 likes

Spotify won't play in my Toyota Wigo

Hi Everyone, Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfectly fine... until a couple of days ago. It suddenly stopped p...

Newbie

Hi Everyone,   Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfect...

799 Views

0 replies

0 likes

  • 799 Views
  • 0 replies
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Playlist is reshuffling?

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The song that I was listening to last will still be there...

Regular

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The so...

874 Views

0 replies

1 likes

  • 874 Views
  • 0 replies
  • 1 likes

Art covers

There's a huge problem with art covers in ios app...They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!! ;(1st, I thought my internet connection was slow, bu...

Newbie

There's a huge problem with art covers in ios app... They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!!...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
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Canot log into Ipad app

i'm a premisum member and i cannot log into my ipad app. it tells me it cannot merge with my facebook account. I have a user id and also a password. I cant even log in using my facebook because there is no option to do this.

Casual Listener

i'm a premisum member and i cannot log into my ipad app.  it tells me it cannot merge with my facebook account.  I have a user id and also a password.  I cant even log in using my face...

Giaors

Newbie

5991 Views

30 replies

0 likes

  • 5991 Views
  • 30 replies
  • 0 likes

Unknown offline devices

I have two Unknown devices in my account ? What's this ?

Roadie

I have two Unknown devices in my account ? What's this ?

Mnyb

Roadie

1371 Views

8 replies

0 likes

  • 1371 Views
  • 8 replies
  • 0 likes

Solved!! Beat-matching 'party mode' missing on iPhone 6s Plus

Hey all.Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here. On my old iPhone 5 I had the new party mode (with Diplo etc) where you could adjust the mood and the tracks would be mixed together. Since u...

Casual Listener

Hey all. Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here.   On my old iPhone 5 I had the new party mode (with Diplo etc) where you could...

werewolf_fr

Casual Listener

1459 Views

7 replies

0 likes

  • 1459 Views
  • 7 replies
  • 0 likes

Bought Spotify Student

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Regular

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Hubo

Community Legend

1181 Views

5 replies

0 likes

  • 1181 Views
  • 5 replies
  • 0 likes