Premium doesn't work

I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps.I hpoe somebody can help me.

• rabea4343
• Newbie
• I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps. I hpoe somebody can help me.
• 2016-06-26 2:26:30 PM
• 2016-07-02 10:48:24 AM
• user-removed
• Not applicable
• 374 Views
• 3 replies
• 0 likes

Premium Subscription

I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of the premium features, it says 'you need to unlock the...

• yolosteph
• Newbie
• I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of th...
• 2016-06-26 4:48:07 PM
• 2016-07-02 10:46:14 AM
• user-removed
• Not applicable
• 325 Views
• 2 replies
• 0 likes

Spotify isn't giving me the premium option?!

• Dillbug
• Newbie
• 2016-06-28 9:33:03 AM
• 2016-07-02 10:43:25 AM
• user-removed
• Not applicable
• 513 Views
• 2 replies
• 0 likes

Paid for premium but still on free

I paid for spotify premium using my master card and I got a text from them saying that I have paid to spotify, but when I logged on my account, it says I'm still on free. I tried to sign up for premium again hoping it might recognize that I already p...

• user-removed
• Visitor
• I paid for spotify premium using my master card and I got a text from them saying that I have paid to spotify, but when I logged on my account, it says I'm still on free. I tried to sign up for premi...
• 2016-06-29 7:16:47 AM
• 2016-07-02 10:43:06 AM
• user-removed
• Not applicable
• 386 Views
• 2 replies
• 0 likes

Apple ID charged my premium subscription but i'm still free.

Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I got charged over $12 and didn't even recieve the se...

• Jesus_lopez0410
• Casual Listener
• Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I ...
• 2016-06-29 4:30:57 PM
• 2016-07-02 10:41:45 AM
• user-removed
• Not applicable
• 1446 Views
• 6 replies
• 0 likes

Buying premium in the app?

I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?

• DWCY13
• Newbie
• I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?
• 2016-07-01 11:31:28 AM
• 2016-07-02 10:40:23 AM
• user-removed
• Not applicable
• 372 Views
• 1 replies
• 0 likes

Premium

HelloI am from Australia and am new to Spotify, I have just downloaded the app on my iPhone. I wish to upgrade to premium but am having trouble, I went to the "account" section and it only told me it was a free account but no option to upgrade, how c...

• AidanJenkinson
• Casual Listener
• Hello I am from Australia and am new to Spotify, I have just downloaded the app on my iPhone. I wish to upgrade to premium but am having trouble, I went to the "account" section and it only told me ...
• 2016-07-02 5:31:44 AM
• 2016-07-02 10:37:05 AM
• user-removed
• Not applicable
• 678 Views
• 1 replies
• 0 likes

Premium

Hi I've had Spotify for ages now and yesterday I started the 30 day free trial for Spotify premium now it works fine with wifi but as soon as I come off it stops working, someone please help I really need it to work for aeroplane mode. Thank you

• Rae_collins10
• Newbie
• Hi I've had Spotify for ages now and yesterday I started the 30 day free trial for Spotify premium now it works fine with wifi but as soon as I come off it stops working, someone please help I really...
• 2016-07-02 8:54:43 AM
• 2016-07-02 10:21:08 AM
• selda
• Newbie
• 317 Views
• 2 replies
• 0 likes

Can't enter account on iPhone app

I'm connecting to Facebook and the screen show that my password is wrong or username is wrong ,but I type my correct account name and password.

• AaronYiu
• Newbie
• I'm connecting to Facebook and the screen show that my password is wrong or username is wrong ,but I type my correct account name and password.
• 2016-07-02 6:57:30 AM
• 207 Views
• 0 replies
• 0 likes

Select a track, but it plays the track before

I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll start playing Track 4. It's this way through the whole...

• ChrisDillon0844
• Newbie
• I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll sta...
• 2016-07-01 9:42:09 PM
• 307 Views
• 0 replies
• 0 likes

Changelog

What's up with this new trend amongst app developers where they neglect to add proper changelog to app updates? I've noticed a 3.90 iOS update today and was curious as to what has changed, and imagine my surprise when the changes are, apparently, "W'...

• igneous
• Newbie
• What's up with this new trend amongst app developers where they neglect to add proper changelog to app updates?   I've noticed a 3.90 iOS update today and was curious as to what has ...
• 2015-09-14 5:30:12 PM
• 2016-07-01 8:19:52 PM
• tuxwarrior
• Newbie
• 1236 Views
• 2 replies
• 1 likes

Spotify won't sync certain songs to iPhone

Description Despite songs being on local desktop spotify, connected to wifi, as well as iphone connected to same wifi, songs still greyed out as unavailable - except for one. A more detailed description, using numbered steps 1. Imported MP3 files to ...

• vsf11
• Regular
• Description Despite songs being on local desktop spotify, connected to wifi, as well as iphone connected to same wifi, songs still greyed out as unavailable - except for one.    A mor...
• 2014-08-25 12:29:56 PM
• 2016-07-01 5:11:01 PM
• minicoopergirl9
• Casual Listener
• 9190 Views
• 26 replies
• 5 likes
• synced offline won't play

Spotify change from premium to free

My Spotify change from premium to free by it self, why? And how can I fix it?

• nillllle
• Regular
• My Spotify change from premium to free by it self, why? And how can I fix it?
• 2016-07-01 2:07:13 PM
• 2016-07-01 5:01:37 PM
• nillllle
• Regular
• 811 Views
• 8 replies
• 0 likes

Charge gift card on iphone without using PC

Can I charge my account with premium gift card link only using my iphone with out using PC. On the road in Bali and the link will be sent from friend in Sweden.

• bobavic
• Newbie
• Can I charge my account with premium gift card link only using my iphone with out using PC. On the road in Bali and the link will be sent from friend in Sweden. 
• 2016-07-01 3:49:29 PM
• 2016-07-01 4:05:36 PM
• Hubo
• Community Legend
• 508 Views
• 1 replies
• 0 likes
• Gift Card
  iphone 5

canceling spotify premium account

i am struggling to cancel my spotify premiumn account and need help pls.

• aaron_lb21
• Newbie
• i am struggling to cancel my spotify premiumn account and need help pls.
• 2016-06-30 10:50:27 PM
• 2016-07-01 12:20:59 PM
• Hubo
• Community Legend
• 373 Views
• 1 replies
• 0 likes