Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
Newbie
Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
Astame
Community Legend
323 Views
1 replies
0 likes
Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when you press the 'available offline' switch and it actually d...
Music Fan
Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when yo...
KOOLV
Newbie
4262 Views
2 replies
0 likes
Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.
Regular
Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.
tcuhail
Casual Listener
1121 Views
6 replies
1 likes
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened
Casual Listener
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
373 Views
0 replies
0 likes
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened
Casual Listener
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
327 Views
0 replies
0 likes
Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing happens. I have deleted and redownloaded the app a...
Newbie
Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing...
477 Views
0 replies
0 likes
Hi !I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u
Newbie
Hi ! I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u
298 Views
0 replies
0 likes
I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with the same password and username I tried for my iphon...
Casual Listener
I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with ...
373 Views
0 replies
0 likes
Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an account . I have reset my password twice and it's ...
Newbie
Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an...
jennamarguerite
Casual Listener
675 Views
3 replies
3 likes
Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't start it up again, only thing that works is fast forward to ...
Newbie
Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't ...
469 Views
0 replies
0 likes
Hey.I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows.I just got A Premium account through the family deal. now I downloaded the app on my Iphone and wanted to listen to music and dow...
Casual Listener
Hey. I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows. I just got A Premium account through the family deal. now I downloaded the...
brunomusic
Casual Listener
607 Views
1 replies
0 likes
Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
Newbie
Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
ItsJamesJ
Community Legend
417 Views
1 replies
0 likes
I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?
Visitor
I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?
user-removed
Not applicable
520 Views
3 replies
0 likes
I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".
Newbie
I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".
257 Views
0 replies
0 likes
So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?
Casual Listener
So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?
ItsJamesJ
Community Legend
478 Views
3 replies
0 likes
Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at square one. I have looked through and tried everything...
Casual Listener
Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at squ...
user-removed
Not applicable
1031 Views
3 replies
1 likes
Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP
Casual Listener
Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP 😞
mimi2305
Casual Listener
498 Views
2 replies
0 likes
The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks ( which in itself is unaceptable and unexcusable to do to a premium user ) ok.. However if i then unsync some albums or playlist and try to sync some other alb...
Roadie
The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks ( which in itself is unaceptable and unexcusable to do to a premium user ) ok.. Howeve...
322 Views
0 replies
0 likes
Olá boa noite!!!Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free...Vcs podem me ajudar por favor???Meu email: leleabdala2012@gmail.comAguardo
Newbie
Olá boa noite!!! Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free... Vcs podem me ajudar por favor??? Meu email: leleabdala2012@gmail.com Ag...
266 Views
0 replies
0 likes
When Spotify charges you a double payment what do you do to get your premium back when you paid?
Newbie
When Spotify charges you a double payment what do you do to get your premium back when you paid?
osornios
Spotify Star
378 Views
1 replies
0 likes