Help Wizard

Step 1

NEXT STEP

No Connection, can't log in

No Connection, can't log in

Since yesterday Spotify on iPhone and iPad cannot connect anymore. Followed the advice:

  1. restart the app - didn't help
  2. hard reboot the device - didn't help
  3. delete the Spotify App and install it fresh: Now can't log in anymore, obviously no connection to the server

Account (Premium) seems to be ok, still works on Windows desktop.

What's wrong with the iOS App?

image.png
Reply
1 Reply

Same problem here.

on all my devices (5 IOS) we cant connnect.

it works for us on mobile data but not on wifi. I did all the steps, opened the ports and rebooted router, did a firmware upgrade.. but the app just doesent connect anymore.

it says you're offline but I'm not.

 

fix this pls. or I'll have to go apple music that perfectly works on same setup.

 

Suggested posts