Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43347 Views

43 replies

10 likes

  • 43347 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108987 Views

116 replies

13 likes

Other
  • 108987 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301862 Views

62 replies

16 likes

  • 301862 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127790 Views

19 replies

38 likes

  • 127790 Views
  • 19 replies
  • 38 likes

Spotify keeps crashing on my iPhone 6

The app will inevitably crash within a minute whenever I go into online mode (there are no issues when offline)

Newbie

The app will inevitably crash within a minute whenever I go into online mode (there are no issues when offline)

osornios

Spotify Star

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Playing offline

I have to go online first so I can just view my list of saved music. Everytime! Ugh! Sometimes I have to close my spotify and open it again just to see my list. Help!

Newbie

I have to go online first so I can just view my list of saved music. Everytime! Ugh! Sometimes I have to close my spotify and open it again just to see my list. Help!

osornios

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

App Update

My spotify app has not updates in the app store. Yet I can see my spotify is behind the current version.

Visitor

My spotify app has not updates in the app store. Yet I can see my spotify is behind the current version.  

champster13

Newbie

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Offline album with some musics with echo/noise problem

I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly. I've already turned off Offline availability and incrise the dow...

Visitor

I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly.   ...

annasteen

Newbie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Radio Error

m on iPhone 5; brand new to Spotify. When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number). Help? What's going on? I thought I could initiate a radio function around any song...

Newbie

m on iPhone 5; brand new to Spotify.  When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number).  Help?  What's going on?  I t...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Spotify don't download the musics

My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. ThanksiPhone 6s 64gb

Casual Listener

My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. Thanks iP...

Didiap

Newbie

647 Views

1 replies

1 likes

  • 647 Views
  • 1 replies
  • 1 likes

Iphone keeps stopping Spotify

I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the music without having the keep hitting repeat and pl...

Newbie

I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the ...

margaret-kraus

Gig Goer

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

Spotify app on iPhone won't let me log in

I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browser, it's fine. Through the iPhone app I will click "...

Newbie

I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browse...

765 Views

0 replies

1 likes

  • 765 Views
  • 0 replies
  • 1 likes

Facebook Log in on IOS

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify account and use Spotify on my iPhone, any solutions?...

Newbie

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify a...

465 Views

0 replies

0 likes

iphone
Log-in
  • 465 Views
  • 0 replies
  • 0 likes

Remove from library not working

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What is with that?!?

Visitor

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What ...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

My Spotify won't show album covers

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

Newbie

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

862 Views

0 replies

0 likes

  • 862 Views
  • 0 replies
  • 0 likes

Music won't download to offline mode

Why won't my music download to offline mode !?

Regular

Why won't my music download to offline mode !?

Victorhugobarba

Newbie

18529 Views

18 replies

1 likes

  • 18529 Views
  • 18 replies
  • 1 likes

Huge delay after clicking play song or adding songs to playlists (iPad Mini)

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a song to a playlist. I thought it was my internet con...

Newbie

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a s...

silentpilgrim

Regular

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Locked out of my account

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home country to France because I can't even access my accou...

Newbie

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home cou...

osornios

Spotify Star

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

iPhone 6 app won't download

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Casual Listener

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Cara30

Casual Listener

1351 Views

5 replies

0 likes

  • 1351 Views
  • 5 replies
  • 0 likes

Solved!! Liked from radio

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that have deleted it? Can u guys help?

Casual Listener

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that  have deleted it? Can u guys help?

musicbrenda

Newbie

23316 Views

131 replies

1 likes

  • 23316 Views
  • 131 replies
  • 1 likes

Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Newbie

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Bittencourt

Spotify Star

10149 Views

1 replies

0 likes

  • 10149 Views
  • 1 replies
  • 0 likes

Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm tak...

Casual Listener

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have alr...

petruspjs

Newbie

1337 Views

5 replies

0 likes

  • 1337 Views
  • 5 replies
  • 0 likes

Trying to purchase premium

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

Newbie

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

OviiiOne

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes