Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't checked in songs anymore because I've reached the max.So I wanted to delete some but I have to do it one by oneDo you kow any other way? Thank you
Casual Listener
I can't checked in songs anymore because I've reached the max. So I wanted to delete some but I have to do it one by one Do you kow any other way? Thank you 🙂
334 Views
0 replies
0 likes
I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes music from itunes on the ipod touch along with the sp...
Newbie
I am a premium member and I would like to know what generation should I buy for spotify to work? Will it work on 4th and 5th or only 6th? ALSO another question, is it possible to still have itunes mu...
MathZ1001
Casual Listener
6210 Views
2 replies
0 likes
Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, it usually works but it's not working this time.
Casual Listener
Hi I just paid for my account yesterday and my account still say free. I've tried logging out and reinstalling the app but nothing worked. Please help! I pay on my iPhone through my iTunes account, i...
Maxim
Spotify Star
994 Views
4 replies
0 likes
I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to download the application. When I try to update my ipod, ...
Newbie
I have an old ipod touch I have been trying to download spotify on for work (I am an activities coordinator at a retirement home). I have spotify premium. It tells me I need iOS 7.0 or later to downl...
fexloguitar
Casual Listener
2462 Views
2 replies
0 likes
For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The volume limit on my iPad settings doesn't seem to work either. I h...
Visitor
For not apparent reason when I connect Spotify from the Devices menu with my external DAC for music playback (Hegel 160 amp) Spotify changes the iPad volume to its maximum setting! The ...
585 Views
0 replies
0 likes
Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't find any option in the app for inapp purchases. An...
Regular
Hello, I have an iPhone and I have an iTunes gift card, which I added to my iTunes account. How do I upgrade to Premium using that money in my iTunes account? Like what are the steps. Because I can't...
22vlesrrt2sfw36
Newbie
169567 Views
9 replies
5 likes
Dear Spotify,There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, we expect the songs will play. I'm getting no sound, ...
Newbie
Dear Spotify, There have been several people wrote about this issue extensively already. But I can't locate any solution offered by your team, if you expect us to fork out for premium subscription, ...
539 Views
0 replies
0 likes
I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my PlayStation what do I do
Newbie
I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my...
Claretal
Newbie
657 Views
2 replies
0 likes
I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6.I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they confirmed that I am still premium acc for Spotify? Whom ...
Newbie
I have premium acc as ALP-100 from Vodafone but I do not have it at my iphone6. I have used sometimes and all of a sudden I lost it. I have checked from my gsm operator and (many times) and they con...
osornios
Spotify Star
341 Views
1 replies
0 likes
This just started yesterday, but after rebooting my phone, I had been logged out of Spotify and all my offline music had been purged from the cache, meaning it all had to be re-downloaded. Everything downloaded fine yesterday and I used Spotify all d...
Regular
This just started yesterday, but after rebooting my phone, I had been logged out of Spotify and all my offline music had been purged from the cache, meaning it all had to be re-downloaded. Ever...
323 Views
0 replies
0 likes
I have internet connection but I can't login in the iPhone App. I type in the username and passwort, then i loads with the "three points" infinity.What can I do that i works?
Casual Listener
I have internet connection but I can't login in the iPhone App. I type in the username and passwort, then i loads with the "three points" infinity. What can I do that i works?
parvinghofli
Casual Listener
570 Views
3 replies
0 likes
I have kept my Spotify up to date with the latest software but for some reason it will not update the app to the current interface. Where all of the search settings and browse and home are all at the bottom . Mine are still in the top left where you ...
Casual Listener
I have kept my Spotify up to date with the latest software but for some reason it will not update the app to the current interface. Where all of the search settings and browse and home are all at the...
Dwinkle23
Casual Listener
4753 Views
2 replies
0 likes
Since yesterday Spotify on iPhone and iPad cannot connect anymore. Followed the advice:restart the app - didn't helphard reboot the device - didn't helpdelete the Spotify App and install it fresh: Now can't log in anymore, obviously no connection to ...
Casual Listener
Since yesterday Spotify on iPhone and iPad cannot connect anymore. Followed the advice: restart the app - didn't help hard reboot the device - didn't help delete the Spotify App and install it fr...
jaempilang
Casual Listener
473 Views
1 replies
0 likes
I'm in iOS and can log into my account no problem but since I stopped my Premium all my music and playlists are there but I can't play them. They are in a very dull white not the true light color. Yes, I logged in and our and I reinstalled the app co...
Casual Listener
I'm in iOS and can log into my account no problem but since I stopped my Premium all my music and playlists are there but I can't play them. They are in a very dull white not the true light color. Ye...
thxmvs
Music Fan
373 Views
1 replies
0 likes
So I have an older version of Spotify, version 0.8.5.1356. I've never had any major issues, besides sometimes my local files would not sync to my phone, but now I'm having a different problem. I was trying to sync some local files to my phone and imp...
Newbie
So I have an older version of Spotify, version 0.8.5.1356. I've never had any major issues, besides sometimes my local files would not sync to my phone, but now I'm having a different problem. I was ...
365 Views
0 replies
0 likes
Hi. I have Spotify Premium and use it on an iPad Air device. One of the main reasons I use it is (being a musician) to assist with learning songs so pausing and rewinding are essential operations. Suddenly in the last few days at some stage the playb...
Casual Listener
Hi. I have Spotify Premium and use it on an iPad Air device. One of the main reasons I use it is (being a musician) to assist with learning songs so pausing and rewinding are essential operations.&nb...
osornios
Spotify Star
618 Views
3 replies
0 likes
I can´t install Spotify Premium, i have tried with 3 different Credit Cards and don't let me... Any suggestions?
Casual Listener
I can´t install Spotify Premium, i have tried with 3 different Credit Cards and don't let me... Any suggestions?
jaz1980
Casual Listener
470 Views
2 replies
0 likes
When a playlist is set to 'available offline' but not all songs are downloaded then trying to access the playlist when no internet is available (airplane, abroad) does give 'not availably offline' warning and is not accessible, this is a new bug beca...
Regular
When a playlist is set to 'available offline' but not all songs are downloaded then trying to access the playlist when no internet is available (airplane, abroad) does give 'not availably offline' wa...
484 Views
0 replies
0 likes
I bought a 15$ iTunes card and I'm trying to buy premium but it doesn't give me the option on Spotify. I tried going to in-app purchases and it still won't let me. Please help.
Newbie
I bought a 15$ iTunes card and I'm trying to buy premium but it doesn't give me the option on Spotify. I tried going to in-app purchases and it still won't let me. Please help.
Maxim
Spotify Star
478 Views
1 replies
0 likes
I recently downloanded the spotify app to my ipod touch, joined spotify premium, and downloaded some albums. I can listen to the downloaded albums offline for a few hours, but after about 6 hours they disappear. They reappear as soon as I come home a...
Casual Listener
I recently downloanded the spotify app to my ipod touch, joined spotify premium, and downloaded some albums. I can listen to the downloaded albums offline for a few hours, but after about 6 hou...
raven8
Casual Listener
693 Views
4 replies
0 likes