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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36992 Views

41 replies

10 likes

  • 36992 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102493 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299084 Views

61 replies

16 likes

  • 299084 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125767 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Remove from library not working

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What is with that?!?

Visitor

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What ...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

My Spotify won't show album covers

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

Newbie

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

858 Views

0 replies

0 likes

  • 858 Views
  • 0 replies
  • 0 likes

Music won't download to offline mode

Why won't my music download to offline mode !?

Regular

Why won't my music download to offline mode !?

Victorhugobarba

Newbie

18475 Views

18 replies

1 likes

  • 18475 Views
  • 18 replies
  • 1 likes

Huge delay after clicking play song or adding songs to playlists (iPad Mini)

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a song to a playlist. I thought it was my internet con...

Newbie

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a s...

silentpilgrim

Regular

1127 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Locked out of my account

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home country to France because I can't even access my accou...

Newbie

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home cou...

osornios

Spotify Star

731 Views

1 replies

0 likes

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  • 1 replies
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iPhone 6 app won't download

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Casual Listener

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

Cara30

Casual Listener

1333 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Liked from radio

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that have deleted it? Can u guys help?

Casual Listener

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that  have deleted it? Can u guys help?

musicbrenda

Newbie

22737 Views

131 replies

1 likes

  • 22737 Views
  • 131 replies
  • 1 likes

Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Newbie

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

Bittencourt

Spotify Star

10134 Views

1 replies

0 likes

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  • 1 replies
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Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm tak...

Casual Listener

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have alr...

petruspjs

Newbie

1308 Views

5 replies

0 likes

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  • 5 replies
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Trying to purchase premium

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

Newbie

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

OviiiOne

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Spotify online but no images are showing up

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm offline

Newbie

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm of...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Tabbed Menu not showing up

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with various phones seem to have this menu layout, but not ...

Casual Listener

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with var...

emag02

Newbie

962 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPad unable to sync for offline music use

Hello.So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer either, just the iPad. Am I screwed without a main compute...

Casual Listener

Hello. So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer...

Spivey69

Newbie

18729 Views

23 replies

0 likes

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  • 23 replies
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Local Files Not Syncing

Hey I have uninstalled the app on my phone and reinstalled still no success. The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in just says Waiting to Download. No grey arrows by the song. Th...

Newbie

Hey I have uninstalled the app on my phone and reinstalled still no success.   The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in j...

441 Views

0 replies

0 likes

  • 441 Views
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Solved!! Today's update and BMW Connected Drive

Anyone else find that this integration no longer works after today's IOS update?Only reason I ask as I was using Spotify this morning fine, downloaded the update in the afternoon, and when I drove home the the integration failed to appear as it when ...

Casual Listener

Anyone else find that this integration no longer works after today's IOS update? Only reason I ask as I was using Spotify this morning fine, downloaded the update in the afternoon, and when I drov...

jdiego29

Newbie

21072 Views

36 replies

2 likes

BMW
connected
drive
integration
  • 21072 Views
  • 36 replies
  • 2 likes

Can't see the queue on iPad

So you just released the new iPad update and we finally got My Music. But we still can't see the queue? Am I missing something? How do we see the queue? Let me guess, we have to wait 6 months for that too? I don't expect to be a Spotify customer in 6...

Regular

So you just released the new iPad update and we finally got My Music.  But we still can't see the queue?  Am I missing something?  How do we see the queue?  Let me guess, we have ...

jcanada

Newbie

11924 Views

14 replies

13 likes

queue
  • 11924 Views
  • 14 replies
  • 13 likes

iOS 9.3.3 Spotify Doesn't Get Past Loading Screen

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck. I'm easily able to access account via desktop or ...

Casual Listener

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck...

jlit

Casual Listener

760 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Deleted Spotify Unable to Reinstall

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

Casual Listener

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

M0HX

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes