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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30457 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95025 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293770 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123721 Views

19 replies

38 likes

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Local Files Not Syncing

Hey I have uninstalled the app on my phone and reinstalled still no success. The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in just says Waiting to Download. No grey arrows by the song. Th...

Newbie

Hey I have uninstalled the app on my phone and reinstalled still no success.   The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in j...

435 Views

0 replies

0 likes

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Solved!! Today's update and BMW Connected Drive

Anyone else find that this integration no longer works after today's IOS update?Only reason I ask as I was using Spotify this morning fine, downloaded the update in the afternoon, and when I drove home the the integration failed to appear as it when ...

Casual Listener

Anyone else find that this integration no longer works after today's IOS update? Only reason I ask as I was using Spotify this morning fine, downloaded the update in the afternoon, and when I drov...

jdiego29

Newbie

20809 Views

36 replies

2 likes

BMW
connected
drive
integration
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Can't see the queue on iPad

So you just released the new iPad update and we finally got My Music. But we still can't see the queue? Am I missing something? How do we see the queue? Let me guess, we have to wait 6 months for that too? I don't expect to be a Spotify customer in 6...

Regular

So you just released the new iPad update and we finally got My Music.  But we still can't see the queue?  Am I missing something?  How do we see the queue?  Let me guess, we have ...

jcanada

Newbie

11822 Views

14 replies

13 likes

queue
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iOS 9.3.3 Spotify Doesn't Get Past Loading Screen

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck. I'm easily able to access account via desktop or ...

Casual Listener

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck...

jlit

Casual Listener

747 Views

1 replies

0 likes

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  • 1 replies
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Deleted Spotify Unable to Reinstall

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

Casual Listener

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

M0HX

Community Legend

448 Views

1 replies

0 likes

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Solved!! Shuffle Play on iPad drives me crazy

Hi there,I am using the latest Spotify iPad-App with my Premium Account and spent quite some time - without success - trying to deactivate the shuffle mode within an album.On the iPhone, I just open what I would call the control bar, where I can easi...

Casual Listener

Hi there, I am using the latest Spotify iPad-App with my Premium Account and spent quite some time - without success - trying to deactivate the shuffle mode within an album. On the iPhone, I just o...

djlobov

Newbie

1247 Views

3 replies

0 likes

iOS
Shuffle in playlists
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How to turn off AutoPlay on iOS device?

Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN! Is there anyway to deactivate this feature? I cannot find it in the phone settings or Spotify settings... I can't listen t...

Newbie

Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN!    Is there anyway to deactivate this feature? I cannot fin...

Eugene-sptfy

Newbie

1242 Views

2 replies

0 likes

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Album, Song and Artist libraries not working

When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my device. Eventhough they are definitely there cause I can...

Newbie

When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my devic...

322 Views

0 replies

0 likes

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Won't work on iPad- Won't play music and playlists have dissappeared

I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song on the iPad but will then cut off 30sec into it! A...

Newbie

I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song...

osmang

Music Fan

773 Views

1 replies

0 likes

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Solved!! Not enough space for downloading songs

I´ve got a big problem with Spotify on my iPhone 6Plus. If I want to download a playlist it says that there is not enough space to download the songs. But I have about 200 MB capacity which is not used! I tried it with a playlist which contains 100 s...

Newbie

I´ve got a big problem with Spotify on my iPhone 6Plus. If I want to download a playlist it says that there is not enough space to download the songs. But I have about 200 MB capacity which is n...

Astame

Community Legend

2160 Views

1 replies

0 likes

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Superuser Contribution Problem with playing songs offline

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when he downloaded them they all had a green arrow but wh...

Newbie

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when h...

meahtenoha

Spotify

943 Views

2 replies

0 likes

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Can't turn on the 'Download using Cellular'

Hi everyone!I'm using Samsung J2 with a Spotify Premium which I can't turn on the Download using Cellular. Though I can switch that green switch into on and off but it writes there 'Recommended Setting: Off' It's still off and never changes into on.....

Newbie

Hi everyone! I'm using Samsung J2 with a Spotify Premium which I can't turn on the Download using Cellular. Though I can switch that green switch into on and off but it writes there 'Recommended S...

eir_antig

Newbie

1107 Views

2 replies

0 likes

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"Song unavailable"

This pops up many times. Especially in albums. I can go to the artist page and hope that the song is in the top 5 and it would play the exact same song that said "not available".Help? Been like this for a long time now..

Casual Listener

This pops up many times. Especially in albums. I can go to the artist page and hope that the song is in the top 5 and it would play the exact same song that said "not available". Help? Been like t...

osornios

Spotify Star

643 Views

3 replies

0 likes

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Will the app consider being on cellular data as "offline" when I try to play my offline songs?

I have a few playlists synced to my phone so that they're available offline. However, my phone is rarely truly "offline" as I have LTE data. When I play those songs when I'm on LTE will the app play the copy of the song that's saved on my phone or wi...

Casual Listener

I have a few playlists synced to my phone so that they're available offline. However, my phone is rarely truly "offline" as I have LTE data.    When I play those songs when I'm on LTE wil...

user-removed

Not applicable

810 Views

3 replies

0 likes

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Listening History

Hello. I listen to spotify a lot. I especially enjoy the Discovery weekly feature. Thing is, I listened to a song I liked a lot on Sunday evening after work, then when I went back to listen to it, it was gone. There's no way to go back to my listenin...

Casual Listener

Hello.   I listen to spotify a lot. I especially enjoy the Discovery weekly feature. Thing is, I listened to a song I liked a lot on Sunday evening after work, then when I went back to listen ...

1565 Views

0 replies

8 likes

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Saving playlists

When I delete a song and save the playlist, the song pops right back when I open Spotify again, also after restarting it... Anyone have the same problem or help?

Visitor

When I delete a song and save the playlist, the song pops right back when I open Spotify again, also after restarting it... Anyone have the same problem or help?

435 Views

0 replies

0 likes

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WiFi problem with Spotify

Hi, I don't know why, but a week ago I changed my modem, and now Spotify can't connect with WiFi. There's no problem with 3G. Where is the problem? New modem or Spotify?Thanks in advance

Casual Listener

Hi, I don't know why, but a week ago I changed my modem, and now Spotify can't connect with WiFi. There's no problem with 3G. Where is the problem? New modem or Spotify? Thanks in advance

368 Views

0 replies

0 likes

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problem spotify on Ipod touch

Hi. When I open spotify free in my PC (windows) or phone (andorid) I can restart listening from the last song/playlist I played in the last session. Why every time I open spotify in the Ipod I have to restart from "zero"? Is there a solution? Thank y...

Music Fan

Hi. When I open spotify free in my PC (windows) or phone (andorid) I can restart listening from the last song/playlist I played in the last session. Why every time I open spotify in the Ipod I have t...

347 Views

0 replies

0 likes

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